Jen is an amazing travel advisor she helped me with a trip to Alaska she helped me book the best…read moreattractions like the train and boat from valdez I would recommend her to everyone planning to travel

Jen does a great job with finding out all the specifics I am wanting to do on my trip, budget and…read moreflexibility on dates. She will provide multiple options of different resorts to compare amenities and costs. She's fantastic and does all the leg work for you! Bonus is that it didn't cost me anything and she could even get the rates cheaper than me booking on my own! Can't wait for our next trip!

Thank you for the partial refund but unfortunately this not acceptable. We were told that your…read morecompany never books a helicopter tour with a ground tour for this very reason we missed our helicopter tour. If we had received an itinerary for our tour we could have made sure we were on time for our helicopter tour. We never received an email confirmation for our booking. When we arrived at your office we asked Brad for an itinerary but he said he didn't have one. When we made our reservation Jasmin said she would email us a confirmation with all the details which we never received. Brad told us she spelled my name wrong on my email address which I find odd because she had to have spelled it correctly to put my credit card charge through. This debacle on your end ruined our once in a lifetime experience. This was total breakdown on your end just to save money. Our pilot Brandon went out of his way to try and make things right. He was obviously embarrassed by the situation. Not good business! Book with Marvick Helicopter Directly to save a ruined vacation. For a $1000 per person do not waste your money! Gary R

We planned a whole trip to Phoenix around an air tour with them. They only had one plane, and it…read morehad mechanical issues as soon as we took off we had to return and cancel the trip. It would be nice if they had more than one plane for redundancy.

When we selected Fantastica Italia to organize our tour of Northern Italy, our chief concern was…read morethat the company is based in the United States, far from where we would be should problems arise. We soon learned that MariaLaura continually monitors her clients' tours to ensure that all proceeds according to plan. A native Italian, she has comprehensive and intimate knowledge of every region of Italy, including areas quite off the beaten track where we intended to go. She has a vivacious personality and a genuine interest in getting to know her clients and understanding their travel styles and preferences. While she was charting out our itinerary, we stayed in touch by phone or email, working out all of the details. The trip she planned for us involved stays in seven cities, starting in Genoa, looping south through Cinque Terre and Florence, turning westward through Bologna and Parma, and finishing in Torino (all cities besides Florence were new to us). She booked all transfers and hotels, working with several local travel companies. The entire tour was indeed fantastic in every way, and went without a hitch. We had contact information for the local companies, and on the few occasions when we needed to be in touch with them (for example, when our boat tour of Cinque Terre had to be postponed because of bad weather), they were absolutely responsive and reliable. All of the drivers were punctual and personable, and even those who professed not to speak English spoke quite a bit and were eager to point out sites and provide interesting background information. Hotels were all first-rate and very well located (always an important criterion for us). MariaLaura booked walking tours in each of the cities we visited, and all of these tours were wonderful and essential to our experience. Otherwise, we were on our own in each of the cities to explore as we saw fit. Since we know Europe quite well and are comfortable with European languages, this worked out very well. (It's less likely that we'd try this approach in other parts of the world.) We took a fabulous day trip from Genoa exploring the western Italian Riviera and Monaco without a guide but only a driver, who took us from place to place and even to some places that he didn't know but that we had read about. On days when we were transferring from one city to another we tried to stop at points of interest along the way. For example, on our way from Bologna to Parma we stopped in Modena to tour the Casa Pavarotti, the Ferrari Museum, and the medieval city center. It's important to note that we could not have done such a tour on our own with a rental car. Parking would have been next to impossible in many of the places we visited. We were able to get out and explore while the driver waited and picked us up at a pre-appointed spot. MariaLaura also booked several excellent specialty tours, including an unforgettable private sunset boat tour of Cinque Terre and a small-group tour outside Parma (just four people) featuring locations where Parmigiano Reggiano, balsamic vinegar, and prosciutto are produced. MariaLaura was very helpful and patient with us as our plans developed. When we found out that tickets were available for a performance of Aida at the Teatro Verdi in Busseto (outside Parma) on a certain date, she reworked the schedule to make sure we would be there. This was not a trivial matter, since the timeframe was narrow and hotel reservations for the hotels we wanted were not readily available. We appreciated the way she willingly took on the challenge and got back to us quickly with a revised schedule that worked out perfectly. She is truly a gem. The cost for this trip, not inexpensive, was nevertheless a very good value. MariaLaura worked with us to tweak the program so as to keep it reasonably on budget. Our tour of Northern Italy was truly a dream vacation. Having been to Italy a number of times, there are still areas that we have not explored. If and when we plan another trip, we hope to do it through Fantastica Italia.

I contacted this company via their on-line contact…read more Months passed with no response, finally 3 months later they contacted me using computer issues as an excuse, (as to why they never responded). My request wasn't difficult, I'm first generation Italian and wouldn't have had a problem booking directly, I contacted them because my husband has some health issues and I felt they'd be able to help/advise with that. When people show you how incompetent they are, believe them.

Susan is so great at helping with literally EVERYTHING for planning your next vacation! We've used…read moreSusan for our honeymoon in St. Lucia and again for our family vacation in Cabo. And both experiences were smooth sailing and very memorable. Susan is very knowledgeable and responds in a timely manner every time. Book with her ! You won't be disappointed!

I agree with the other statements from people that had a bad experience with Susan. We had the…read moresame experiences. When we went to confirm our taxi for 3:00am the following day, they informed us that they told Susan that they were booked, and could not schedule a taxi for us. They even sent us the emails of correspondence with Susan. We were in a panic, as this was our taxi to the airport. The taxi company worked with us, and found us a taxi at the last minute. The worst, when we arrived in Heathrow from Scotland, my husband and son did not have booked seats. They had tickets, but not seats. The plane was full and no available flights until 2 days laters. Fortunately, there was a plane that did not arrive to connect with our flight, and my husband and son were able to get seats. Horrible!! Never again!!!

Staff is professional, caring and takes time to answer all your questions. Also very…read moreknowledgeable.

Ron and the team are great to work with. They have planned 3 trips for us. They do all the work and…read moreare so knowledgeable. I would recommend them for your next vacation!

Surfin' In The Snow By The Rue…read more 2019 Surf The Rockies has come and gone, 357 more days seems way to long, For next years end of the season trip, Counting down the days to board the ship. Telluride in April is where you should be, Heck go on any trip with John and Lee, Chili? Canada? Mammoth Mountain too, They offer enough trips to make you drool. If skiing or snowboarding isn't your thing, Go on a trip and try the hot spring, Just make sure you book it through Alpine, If you don't, I won't listen to you whine. Anvil Hammer

When I was in high school and college, I took ski bus trips every winter. I jumped back into…read moreskiing/snowboarding about 13 years ago and had that craving to start going on these bus trips again. When I heard about Alpine, I booked my first trip with them last year to Telluride. Alpine has been around since 1969. Their goal is to provide affordable hassle-free trips to some of the best ski destinations in the U.S. They offer trips to Colorado, Utah, Wyoming and even a summer trip to Chile. Majority of their packages are three day ski trips that include lodging, your lift pass and transportation. They even have single day trips to Sunrise if you want to stay local. Lee and John are great to work with and do their best to accommodate your needs. They have a great partnership with Telluride and offer a fun popular trip called Alpine Daze where they will bus several people from the Valley to Colorado for a fun weekend that includes a themed party with prizes. It's their biggest trip of the season. I just recently attended their Alpine Daze weekend that celebrated their 50th anniversary and had a blast. If you are a die-hard skier like me, then I highly recommend Alpine Ski Club as your vacation planner. I've never had an issue and they have been great to me every year. Get on their mailing list to receive their yearly brochure of all their trips in the mail.

I reached out to Kristina for a trip to Arlington, Virginia/DC. I didn't know where to start. This…read morewas a very important trip where getting all of the details right was important. I can't thank Kristina enough for her attention to this. She has made me feel confident that this trip would have the best possible outcome. I'm thankful having not had to navigate this alone. And of course her availability to responding to all of my questions and requests were beyond my expectations. I will refer to her when traveling in the future.

Absolute extraordinary service! This is my new go to place for myself, friends and family! I was…read moreplanning a funeral and the person that helped was efficient, knowledgeable and most of all, compassionate. Thank you for making a difficult experience just a little bit easier!

@Chris, thought to give it another chance, it looks like the deep cleaning is still on your bucket…read morelist. Sad to see the state of this gym. I'd much rather climb here than have to drive an extra 40 minutes to BP. But if cleanliness is a sign of neglect and it's neglected, then one wonders what else is being put off. I did notice however the bathrooms were clean, the floor under the Auto-Belays was nice and vacuumed. They were multiple chalk eaters around the gym doing work. Perhaps things are headed in the right direction and the challenge of having an establishment where chalk is constantly in use is a tough one. Edit: Chris reached out and provided some insight into why things look the way they do. I appreciated his time and I'm grateful that he listened.

This is my new favorite rock gym! All the staff are super helpful and kind. They have a lot of auto…read morebelays which I appreciate, more than other gyms I've been to. Price is also very reasonable for a day pass. I love coming here! So fun.