This review is for Dr. Mankal who works out of the same office. My elderly father was diagnosed…read morewith advanced Liver issues after he contracted Covid 19 in 2020. The liver doctor at hospital gave him a year to live. After he was released we were traveling to a doctor in San Gabriel which was quite a distance since my parents live in Lakewood, Ca. After searching the internet I came across Dr. Mankal in Los Alamitos and when I say he has been an absolute God send, I mean it!!!! While my father's condition is not without its issues, Dr. Mankal has been amazing. His bedside manner is incredible, he is patient and extremely knowledgeable and best of all my father is still with us, 4 years after the liver doctor at the hospital wrote him off. I also love the portal and usually get answers to questions or requests for meds within 24 hours. I hesitate to post this review because I worry Dr. Mankal will be swamped with new patients but then I think of others facing these types of challenges and needing quality care and feel compelled to share. We also love Angela, his front office lady, she is wonderful as well! I strongly recommend Dr, Mankal and Angela!!!!!

This office is super responsive, so I'm surprised to see reviews about delays in responsiveness or…read morescheduling appointments. New Patient Process I called the office to ask about their new patient process, and they helpfully walked me through the process and directed me to their online forms. After filling out the online forms and submitting them via email, I was able to call the office and have someone on the phone to help with questions. Super nice and patient staff members! They also responded to my patient forms same-day, and my first appointment was scheduled within a week. Appointments The patient portal and ability to use televisits is really convenient. I am not a tech-savvy person, and I was able to setup my account online, pay online, and virtually meet Dr. Mankal in a televisit. Patient Care Dr. Mankal listened to all my concerns and was able to describe what was happening in a way I could easily understand. He prescribed clear directions for next steps, and a prognosis. I really appreciated how clear and attentive he was.

Called Tuesday cause I have some issues that are fairly serious. Very nice on phone said they'd…read morecall back that afternoon or Wednesday with an appointment. Never called back. Called Thursday and explained I still needed an appointment. Said they'd call back for sure that afternoon. Never did didn't call back all week. Not worthy the waste of time. Look elsewhere l!

The office is nice. The staff is friendly and helpful. Dr John Lah is a good dr. He listens takes…read morenotes and gives you an answer that makes sense and can understand.

It's been five years since I first came here, and I'm still frustrated with the practice. I…read moreabsolutely *love* Dr. Trivedi, who also works at this office, and I've asked to become his patient twice over the past five years. I had the chance to see Dr. Trivedi once when Dr. H was unavailable, and I was so impressed by his bedside manner that I requested to switch to him as my gastroenterologist. However, my request was denied after Dr. H's input citing that patients can't switch doctors within the practice. Their secretary staff are at least quick to comply with sending over medical records to my new gastroenterologist or other doctor's that may need my medical summary history performed by Dr. H. If you have the option, I highly recommend seeing Dr. Trivedi. My mother sees him, and two other doctors I know absolutely adore him as well. It's just unfortunate that I'm not allowed to be one of his patients!

I've been going to Dr. Hertz for years and she is awesome. Today I saw her PA Katherine Dodds and…read moreshe is amazing as well. She gave me all the time to go over questions and details of my care. I just felt she needed a shout out for excellent bedside manner. Don't be afraid to try this office for your GI care.

I was touched and amazed by the exemplary care I received starting first with Emma, Dr. Navabi's…read moretechnician and representative by phone. When I called with an insurance question she didn't have the answer to, Emma was forthcoming and apologetic. Her voice imparted kindness and care which mattered much more than the information I had called about as a new patient. The day of my appointment I had difficulty finding the location and Emma patiently and kindly helped me first with my anxiety over being late and later with figuring out how I could still see the Dr. when I ended up finally locating the facility and being extremely late. The Dr. was also lovely and friendly and very kind to me about being so late. He spent as much time with me as I needed to understand my condition even though he had every right to have not seen me that day at all (since I was so late). I was impressed with my entire experience knowing that Dr. Navabi carefully selected a technician like Emma to represent his practice in a caring way. :) In a world that can feel more and more disconnected, emotionally intelligent young women such as Emma are more valuable than ever. Well done Dr. Navabi, knowing how important your representatives are. Well done Emma! Who you are in our world is valuable and urgently needed! :) And also the Dr. seemed lovely and he made me feel seen and heard. :) Much appreciated. Thank you so much! :)

I was trying to get a colonoscopy done by Dr. Navabi, but his office staff is the most unavailable,…read moreand incompetent staff I've ever dealt with, and I'm assuming Dr. Navabi must be the same. I couldn't even get through to the office to cancel my upcoming colonoscopy because all I kept getting was an automated machine. I left several messages and never received any return phone calls. I also had problems with his office staff not following through, etc., on things prior to this. I can't believe that Dr. Navabi could be a good doctor when he has such incompetent, and unavailable staff.

-soonest appointment was over 1 month away. -took the time…read moreto fill out the online check in. Scanned insurance card as requested. Receptionist told I needed a hard copy because she can't scan it. Condescending tone. Advised I used the online check in. Insisted she needs the physical card. In the end didn't need the card and took me anyway. -doctor ended session and said nurse would come in and discuss more details about the upcoming procedure. Nurse came in and literally handed me a card with a number and said there aren't any appointments right now someone will call you in two weeks. If I didn't get a call I was to call the number and follow up. Then showed me the door. Very bad experience. You all need to do better and stop treating people like numbers! You are in the business of people care and we are relying on you!

Dr Tekeste was really nice so I'm adding a couple of stars. I need to write at least 85 characters…read moreso I will add that there is SOME free parking.

This is for the office staff only. Female who answered the phone on 2/27 at approx 11:45-11:55 AM…read more Her ability to help a future patient is compromised by her snarky patronizing overall rude behavior. I can see that it's apparent by the many reviews based on her staff that this happens frequently. Not at all surprised. I was told an authorization was approved by my primary care physician and simply wanted to make an appointment. Horrendous customer service. She needs to be educated in how to treat people with kindness and find another career path to a job not having to deal with people trying to get answers. Hire caring people. They represent you. .

I haven't even gone into my appointment yet, but I have to make a comment about how rude and…read moreunprofessional the people answering the phones are. She treated me like an absolute idiot and this is my first appointment ever so I have no clue what I'm doing. And anytime I ask questions or change an answer She just loudly sighs, like I'm taking up too much of her precious time. If there were other female doctors with a specialty in the area, I would not put up with it .

Staff at the front was rude upon checking in and asking a very simple question. …read more That alone made enough reason for a review like this, employees should be able to answer questions in a polite manner. On a follow up visit one of the staff members was more accommodating and another one was talking to me about seeking another expert opinion outside of Dr. Chen since his diagnosis didn't make much sense. There are multiple things I was not fond of when it came to his practice and overall a bad experience for my first time seeing a specialist in his field. 1) even with insurance his prices aren't cheap and for the quality of service you receive it's not worth your money 2) he prescribed me a medicine that caused me to have horrific side effects and after telling him that sent me to the ER midnight for ten hours he didn't have any comment to make. I emphasized the bill was over $350+ with good insurance. . 3) during my 2nd appointment the research I looked up seemed to have matched his "knowledge" and he didn't have any answer what so ever on what could be causing my abdominal pain (bingo: it was the medication) He insisted I stay on it for another month when I said there was no reason to since my initial concern was already solved? The medication doesn't target abdominal pain so why would he want me to do that after repeated mentions of side effects? Regardless I entertained it for five days and felt awful, I couldn't function at all and immediately stopped using it. I've been better since. . How does that work? On top of that he walked out mid-sentence when I was bringing up how I waited over an hour to be seen when I was on time for my appointment and he had no answer or advice to give while just saying "I'll book you for a month out for now with a revisit" What?? I've cancelled my appointment and kept all the receipts because the business seems like he just wants more $$$ than anything. This is my honest review and experience with him and I won't be removing it unless he offers me a full refund of both appointments. He's very lucky I'm not asking for the ER fees which is seriously ridiculously high. Awful. .

I think that Dr. Chen is a great doctor but since separating from Long Beach Gastro there are many…read moreproblems within his office. They no longer have a Patient Portal (supposedly working on it for months now) and it's very hard to reach anyone in their office. Mostly you get directed to voice mail. I had tests performed in early August and was told I would have the results within two weeks after the procedure. It's been well over two weeks and when I called (after multiple attempts) I was advised the doctor had reviewed the results a week and a half after the procedure but never bothered to let me know. He saw the results two weeks ago and no word. I have been seeing Dr. Chen for several years but I am becoming extremely discouraged with his practice.

DO NOT sign a waiver regarding anesthesiologist and please insist that the he/she is in network…read more They will get you to pay out of pocket as it is out of network and insurance won't pay as you've signed a waiver. If you are doing preventive colonoscopy it should be 100% covered.

He figured out what was wrong in my situation and a solution that's been working. It has to do with…read moreibs-C + a potential physical issue causing my problem. Highly recommend!

Repair inguinal hernia Excellent and professional care…read more I had a hernia that bothered me for years. Covid and then finding a good general surgeon took time. The ones my specialists recommended had moved or retired until Dr. Kahn was suggested. I tend to do a lot of research before selecting just about everything and he checked all of the boxes. I suspect that he will soon have a long wait list. He and his office staff were excellent and always available for any concerns or questions.

He was always so sweet and patient, very willing to help me figure out my medical problems and…read morelisten to my experiences. Always answering every question I had in very simplified manner. Even when I wasn't very good at following up with appointments he was always so sweet and understanding. He was very thorough making sure of diagnosis before treatment. Best decision coming to him!

I came to dr konyalian to have a procedure and the moment i met him he told me he could do it. I…read moregot scheduled and had the procedure. The only downside is that they don't have technology or computers and they do everything hand written.

I was referred to Dr Konyalian for gallstones by my primary doctor. His office arranged the…read moreinsurance approval quickly. He took his time explaining the surgery and answered all my questions. I recommend this surgeon highly.