If you go into the office to get a copy of your notice of appraised value (because they don't…read moreupdate your address months after you submit the 2525brp form), good luck. They won't give you the notice of appraised value with ifile numbers unless you ask for the manager. They also will question if you are the owner of the property. I doubt anyone would want to go in to talk with these people for fun. Last year, our experience protesting our appraised value was ok. They make it difficult on purpose so you don't save on taxes, just expect to spend a few hours waiting before your hearing. We saved almost 4k on our taxes last year by going through their hassle.

excellent. I was there for a change of address. was sent to the 3rd floor, very impressed with the…read moreservice I received at the counter. the facilities. the officers, parking and building all excellent.

Wow!! I was worried that things will work like how it does "back home" with no order nor manners…read morebut boy was I wrong. I came unprepared to have a visa made for my kids and myself and they politely worked with me and within 5 minutes I had all my papers ready for approval. I was able to pick up my visa the same day in the afternoon. Their system is very orderly and they go above and beyond to help people.

Never pick phone or never call back.... I live in Dallas and had to drive 5 hours to just talk to…read morethem

Super fast friendly service from this location. Clean and…read moreplenty of parking. Can even pay cash if want to and save 10% on HCTRA toll roads .

Five years ago, I was in this store and vowed never to go again because of the extreme rudeness of…read morethe employees. But I recently bought a new car and had to go in, and the first person at the door was Luis Geraldo! A charming and enthusiastic man who was warm and caring. He helped me from beginning to end and made this process so wonderful that I could not wait to write this! It was also after lunch, a time when one might be tired of dealing with people, but he was not. He was STELLAR! If anyone goes to the Beltway 8 EzTag Store, you must ask for Luis Geraldo! He will make your day! I am thrilled to write this review for Luis Geraldo. He is a truly outstanding employee who went above and beyond to provide exceptional customer service. His positive energy and genuine kindness completely transformed my experience. Luis listened to my needs, answered all of my questions with patience and clarity, and guided me through the entire process with a smile. I am so grateful for his help and his fantastic attitude. He is a true asset to the company, and I will be sure to return to this location for all of my future needs, as long as Luis is there to help!

Ok, this is going to be weird but I have NEVER EVER been to any governmental or agency whose…read morecustomer service can only be described as exceptional! The staff is always so informative and kind, they actually treat you like family...yes family! Angel in the 2nd floor receptionist was by far my most favorite person because he assisted me in every process that I came to do, which at the end it was a total of at least 10 different procedures. From the get-go when I walked in with my parents and the guard from the metal detector saw my dad wearing a heart vest, he asked him how old he was and right away we were given the VIP treatment! Since I accidentally made an appointment for the wrong procedure I asked if my dad could take it since he needed to renew his Mexican passport *which I originally wanted to apply for myself. But because I also had my mother, both my parents were able to renew all different documents and I was given the correct information to obtain my dual citizenship, Mrs Sylvia from the 2nd floor cut me some slack and asked to come back Monday @ 8:30am. Monday came and I arrived on time, Sylvia was very professional and fast with the process. Long story short after 4 hours I left with my passport and my matricula. The entire process is well organized and fast, their staff definitely made my two visits pleasant. I just wish more government agencies could learn from this office on how to provide great customer service and simply be more sympathetic towards people. Thank you for such a wonderful experience especially when I was bringing my parents!

Be prepared with the documents you need or think you might need, you can verify by calling the…read moreconsulate number on google ahead of time. Apart from that, they provided great service but you need to keep in mind that processes take time so you'll need atleast 2-3 hour to get your passport. Have cash ready to go in case they don't take card that day as it happened to me. If you come with this in mind then you'll get your passport same day shortly (compared to the time it takes to get a US passport) only complaint is the rude non Mexican security that work there, always have a dirty look on their face. Hire Mexicans at the Mexican consulate mensos!

I highly recommend going to SSgt Westfall during your Air Force recruiting process. He is very…read moreknowledgeable and understands that not everyone has the same path when it comes to joining. He works with you, not against you, and always keeps communication clear while giving honest advice on what is best for you. I started my process while I was still in high school, so it was difficult at times trying to keep up with everything and making sure I had all the documents I needed. SSgt Westfall was patient throughout the whole process and always willing to answer questions when I was confused. He helped make things easier and made sure I stayed on track. If you're thinking about joining the Air Force, I definitely recommend reaching out to SSgt Westfall. He genuinely cares about helping people succeed and making the process as smooth as possible.

sgt. Dieng was helpful and professional during my enlistment process. He made sure that everything…read morewas moving smoothly and would update me on what was happening.

Go early or make an appt. Friday was very busy not sure how it is on other days. Not too bad full…read moretime there about 2hr 20 min. The line was out the door so pack a fan, water and comfortable shoes if you're visiting the tax office #8 like me. Staff was organized and stern. I always knew they did weddings but didnt know yoi could do a full package. Plenty of parking available limited seating depending on why you're there.

We had to stand in line for way too long. The place seriously needs to be expanded or have an…read moreonline queue system so things move faster.

Not a location to renew your Driver's License or obtain titles, tags, and license plates. Closest…read morelocation for driver's license is 4545 Dacoma. Listing is not correct stating location is DMV

took care of me even though i live in Austin they made me feel safe and secure. let me also know i…read moreneed to make sure to change my address once i move here and i could do it online

If you're gonna pull someone over. At least make sure you're writing them a ticket for something…read morethey actually did. Ticketed for going 50 in a 35 when I was in a 45 speed limit zone and officer Aldava couldn't even see my vehicle from the driveway he was exiting. Thanks for ticketing me for no reason and making my insurance go up! Hope you met your quota babe.

I was in a fender bender where an 18 wheeler pull out in front of me failing to yield to the right…read moreof way the officer on the scene wasn't very courteous he acted like I was at fault when the guy in the truck failed to yield to the right of way causing me to hit the curb and busted out my tire and he said it was nothing he could do. So basically, he's telling me it's alright for the truck to not yield to the right of way and pull out in traffic and very rude I feel if it had of been a person other than a black person things would have been different. Another officer showed up and stated the truck driver should be given a citation for not yielding but officer Moreno apparently didn't feel that way trying to make it like it was my fault and stating he didn't see the incident but when you come on the scene you ask questions to determine what happened that's your job.

Awesome weather out here today.. No I think I'm over dressed with a long sleeve pull over. I was…read moretruly blessed I found a great parking spot. And I thought getting here early that I would be able to walk in and get out -jokes on me/ mg figurine was off. I feel like Jethro-not minus not carry the not equals 24. Well, I got to get to work but I did get my crawfish and sausage on a stick. Today was a good day.

I just want to say that as an active member of the Greater Heights Chamber of Commerce we have been…read moreable to grow our business and make great connections in the Heights area. This is a great, growing and dynamic Chamber.

My experience here was absolutely amazing! Natalia was the one who helped me, and she made the…read moreentire process go so smoothly and quickly. I was greeted and helped almost immediately as soon as I walked in, and I was lucky enough to have Natalia assist me. She was so kind, helpful, and professional, and made the whole experience stress-free. Everyone I interacted with was incredibly nice, and the service was surprisingly fast! Thank you, Natalia, for making my visit such a great experience! I drove over 45 mins and will come back here for future services!

Friendly & helpful staff. Thank you Dominic for your knowledge and beautiful energy…read more Had an interview and was informed about a "real ID" requirement to fly for work and pleasure. This new nation wide law went into effect May 7, 2025. So thankful that Texas has been doing this for some years now. As long as you have the gold Star on your state ID/ driver's license you're also acceptable as a dual card for "Real ID" for travel purposes.