As with the Government, you don't want them in your life if it can be avoided. I avoid this place…read morelike the plague but unfortunately, sometimes you need to replace things. What a pain in the neck to come in here. Government control of anything, goes to crap quick. Plenty of employees but yet nothing seems to move but at snails pace. Rinse and repeat. Awful and it could use a good clean up crew. This place is filthy. Avoid

Surprisingly, I was in and out in no time, especially with no appointment. That has never happened…read moreto me in my 70 years of life.

I decided to try here instead of going to downtown Memphis. It's a small office with a pretty big…read morecrowd. First thing is the kiosk that asks you a few questions about why you are visiting today, then gives you a printout with a number. There were two of us here to see someone for different reasons so two tickets. We were 9 numbers down and sat in comfortable chairs looking at a big screen that showed which numbers were being served. Each time a new number was up they announced it over the intercom and with the window you are to report to. In order to get to your interviewer you open a door and walk into a hallway and seek out your cubicle which has two chairs and a plexiglass divider between you and the staff person. I like this arrangement because you have total privacy from the room full of people waiting and some semi-privacy from the few people around you. I was called approximately :15 minutes after getting my number and my wife was only a couple minutes after that. We both were getting replacement social security cards plus I had a short interview to do for my son. We both were completed in under :10 minutes after interviewing with very professional and cordial people. Overall I was very happy with.the whole experience from beginning to end. This is absolutely my choice for a social security office even though they try to get me to go way downtown Memphis, nope I am going across state lines to a closer, less crowded and more pleasant outpost. Olive Branch and their crew have it together.

The staff are all very friendly. I needed a form that they said usually takes 48 hours to process…read morebut the worker is taking care of it for me now so that I can get my child in daycare tomorrow. While im waiting all the staff passing me are very kind and friendly, also the building is really nice. I was very pleasantly surprised.

I have called several times on an update on a birth certificate I ordered in June of 2022 and still…read morehave yet to receive it ... every time I call there system is down call vital check directly and there saying these unable to cancel it ...it been 3 almost 4 months since I've ordered it and can't even get a refund at this point .. just shut the whole Shelby county down

MLGW is hands down the most frustrating utility company I've ever dealt with. If I had literally…read moreany other option for electricity, gas, and water, I would switch in a heartbeat. Unfortunately, they have a monopoly on utilities here, and they act like it. Bills seem to double or even triple out of nowhere with little to no explanation. One month everything is normal, the next month you're staring at a charge that makes absolutely no sense. Try to get answers? Good luck. Customer service is slow, unhelpful, and often just repeats the same scripted responses instead of actually addressing the issue. It feels like customers are just expected to accept whatever number shows up on the bill, no questions asked. For a service that people literally cannot live without, the lack of transparency and accountability is unacceptable. If I could give a zero I would.

It was okay and they were short staffed and I went to the main location downtown. The lobby was…read moreclean and the lighting was good.

I visited the DHS on Winchester today had a great experience receptionist were cheerful and very…read morehelpful as well as professional my visit was pleasant they were very helpful answered my questions I was in and out had a short form to fill out can't speak for others but my experience was great .

This place is a total dump, cattle call, and not acceptable treatment for human beings…read more Being poor does not lend being treated with attitude and a third world type environment. The restrooms are disgusting, no paper, shit broken off wall, horrid! Broken chairs, sick people, no restroom or water, kids with nothing to do, several hours to wait for appointments, and overall a humiliating experience. Tennessee is embezzling federal funds and not spending on services. Shame!

I have been unable to get the phone to ring at all. It's just busy on all lines. There's a ghost…read morethere named Anthony apparently who calls from the disconnected lines to speak with me and then asks me to call him back on that number. When I try, nothing but busy signals. Anthony, this joke is not funny. My taxes are seriously in compromise at this point. I tried to linking to the website through the link provided and it went to: Page Not Found. Error 404. Sorry, this page isn't available. Best of luck to anyone trying to call this office. Wow!! so I signed up with Facebook to post this review and it shows me from San Francisco. Not even close. LOL. What a joke, Anthony. So funny.

It's horrible, you get the big scary letter in the mail and you have to call these folks. Sadly,…read morethey don't seem to hire anyone at this office that speaks English. Everybody's accent is so thick that you can't understand them, and they don't even try to speak correctly. I'm sorry, but if you are speaking English worse than Mushmouth, you shouldn't be picking up the phone and answering it, and we as the taxpayers, shouldn't be paying you to pick up the phone if you can't speak English, or refuse to transfer you to someone that DOES speak English! Also, don't incorrectly give out information. Yes, you CAN record the phone calls. When you call the IRS, they say right off the bat, "All calls may be recorded" that gives us the right to record you as well! Even thought I wasn't recording, the completely rude freak-out on the phone you had was a joke, and wrong. It's OK though, you are just wasting more taxpayer money because now my court case has to be heard in front of the tax judge, all because you morons can't speak English well enough.

The lady by the front door sitting at the table is a sure way to steer people away! She had a…read moredemeaning ass tone with the people coming in especially foreigners! She also could not process papers that were allowed on the website and could not provide any explanation as to why they could not be accepted..

1st visit 11-2-2020 Ticket 33 the number that was called…read morewas ticket 3 so hopefully you can understand that the wait process is just as what is it a wait. I believe upon and entering tickets we're given out prior to the line up so basically I guess that means that my ticket number represents the place in as it is understood to be. I heard a customer yell out about his disliking for the wait. Others nodding their heads in agreement 2 visit 11-3-2022 Ticket 88 I arrived at opening the call number that heard after receiving the ticket was number 66 so again hopefully this paints a picture of the wait time frame. All I can say is as for waiting this not conducive if you have littles to wait especially if it goes on after the first to the second hour. I can say that the staff behind the glass did say good morning when I got my ticket-- oh by the way seating is very limited especially if there's already a line formed so keep that in mind. You may not be seated until a seat becomes available so be prepared to stand Incase one wanted to know what number is in service/being called there's a brown box with the number light up in red above the service door