Dirk helped me connect my camera to YouTube live for streaming and he was awesome. Couldn't have…read morebeen any better. Thanks, Dirk!

Had a problem wiith y computer called another buisness in town, came out messed with iit saide I…read moreneeded a new hard drive. Could not get my problem fiixed. Charged $99.00. Callled Tech Remedy, Dirk had it running iin 20" wil use him again. 5 stars

My laptop stopped charging so I took it to one of those 'other' repair shops. 5 weeks later, all…read morethey could say was it must be the motherboard, though they had done little to solve the issue, except charge me $85 because they unscrewed the back cover. I cold called Thomas because of the great reviews here. Within 15 minutes, Thomas had power going to the new battery, but the keyboard wasn't working. About an hour later, he called to say it was all good...an internal cable had been loosened/unplugged. All that for $60, after the fix. It's not often in this day and age to find someone who not only is proficient, experienced and knowledgeable, but also truly loves what he does. I will always contact Thomas in the future for any electronic needs! Thank you, Thomas!!

Big thanks to Thomas at Redding PC Repair for fixing my Marshall headphones. It was a quick,…read moreprofessional, and hassle-free experience from start to finish. The service was friendly, affordable, and the headphones now work perfectly. Highly recommend Thomas for anyone needing reliable repairs--you won't be disappointed!

This is such a great small business to support, and most importantly, they are excellent…read moretechnicians and get the job done with no B.S. and lickety split. YES- You want to do business with Redding Smart Repair! They have the training and the parts supply-chain connections to fix our hardware efficiently and competently. THANK YOU, Redding Smart Repair! Seriously- you ordered, received, installed, my replaced laptop screen MUCH faster than I was expecting. YOU TOTALLY ROCK! Thanks for your expertise and professionalism. Ten stars!!

by law they are supposed to put it IN WRITING if they are going to use generic non OEM parts. The…read moredo not do this BUT they charge the price of the official OEM parts! They also do not do diagnostics after their work to make sure things work. The employee David asked for my son's pass code which is shady and security risk and also said I should not turn on "maintenance mode" which is for Samsung phones for security and privacy when getting repairs done. All of this has been super shady and dishonest. Then he lied saying he told me on the phone it was not official parts... which is a lie because he did not and the law still says it has to be in writing. Seems they have shady cons going on here. Another store down the street charges the exact price they charged me but for the official OEM parts! Do not appreciate having my time and money wasted.

Jeff is very knowledgeable and really cares for your problems and solves them quickly and…read moreefficiently. He responded in minutes. My pc needed some big fixes. He took it to his shop and returned it the same day! His pricing is fair, and he presents himself professionally. Can't go wrong here.

My Lenovo desktop failed to boot. Jeff was fantastic with getting the computer working correctly in…read morejust a few hours! His pricing is very reasonable too. I will call on him again. Thanks, Jeff!

Kaylee Smith She…read moreis the best person to fix or set up a Computer for you . She does a great job at a reasonable price . I think very highly of her and her Ability . I also thank her for being such a professional person.

I was very impressed with Kaycee Smith. She knows her stuff and helped both myself and my son with…read moreour laptop problems. She gave me a lot of great tips to keep our computers up and running at their best. I have an older laptop I plan on having her work her magic on soon.

What a difference in service and performance. If we have a need we call and BAM, it is handled…read more Thank you Anthony and Michael for making our lives easier. We appreciate you.

From the owner: Obsidian IT has helped companies throughout Shasta, Tehama, and Butte County manage their complex…read moreIT infrastructures through smart planning, execution, and management. We tailor our services to meet your company's intricate IT needs through our innovative solutions, including IT consulting, outsourced IT, cloud computing, telco services, and more. Our knowledgeable team will partner with you to find the best options to meet your budget and workflow goals. Whether you need fully managed IT services or simply occasional maintenance and repair, Obsidian IT is here for your business.

Amazing company in Redding, CA! I called, even before office hours on a Monday morning and someone…read morepicked up because he had come in early...who else does that? He said they would try to get to my place this morning. Sure enough, 11am I had a computer tech at my door. In 15 minutes I was up and running again. If you have a computer issue don't wait on the Geeks, get real help and expertise...I did on 10/24/16 and I could not be more pleased. These guys at IT inovations rock!

My computer (iMac) died. It was working wounded for a few months and obviously nearing the end the…read morelast couple of weeks. Once I was able to determine the cause wasn't COVID but maybe some other virus I transported the carcass into Shasta Computer Repair but with little hope for resurrection. Daniel was able to diagnose the issue(s), apply life support and a transfusion and my computer was able to come home after only a weekend in hospice. It's as good as new and we are looking forward to many more years together. The receptionists were great and Daniel worked a miracle.

My laptop started having connection issues out of nowhere, I tried to do the simple things that…read moreusually fixes minor issues - rebooting, resetting and restarting everything. It was out of my expertise at this point so I searched for an expert and called different places before finding Shasta computer repair and I am very satisfied, he let me know what he was doing every step of the way in the end I had to replace the wifi card which he was able to do same day because he had some extras. Very affordable compared to most of not all the places I called. Over all very delighted and would recommend to anyone

Every time that I have asked for help they did a great job will continue to call on them when I…read morehave problems

Lost a hard drive on my Mac laptop with a couple terabytes of data. My sister in Texas recommended…read morelocal and found Nerds (keeping me out of the local electronics chain store). They even have an online coupon. Made an appointment and met with Josh. Nice guy and very knowledgeable. The down payment in advance was reasonable and comes off the top of the final bill. Two days later, all data has been recovered to my external hard drive and I'm back to pick up my equipment. Well done; highly recommend!

Really great company, the staff works hard to accomplish every issue thrown their way. Wouldn't use…read moreany other business. Thank you for your hard work, integrity, and decent pricing. It's appreciated in the tech world today.

Super sketchy looking people. The person who came to my business was a wearing a shirt I could see…read morethrough. The next person looked like he walked off the street and hadn't bathed in a week or two. If you go to the business, the front office is interesting as well. It is not well kept or professional looking. My favorite part was walking through the employees' cigarette smoke to get to the front door. In the future, we will be using someone else.