My laptop stopped charging so I took it to one of those 'other' repair shops. 5 weeks later, all…read morethey could say was it must be the motherboard, though they had done little to solve the issue, except charge me $85 because they unscrewed the back cover. I cold called Thomas because of the great reviews here. Within 15 minutes, Thomas had power going to the new battery, but the keyboard wasn't working. About an hour later, he called to say it was all good...an internal cable had been loosened/unplugged. All that for $60, after the fix. It's not often in this day and age to find someone who not only is proficient, experienced and knowledgeable, but also truly loves what he does. I will always contact Thomas in the future for any electronic needs! Thank you, Thomas!!

Big thanks to Thomas at Redding PC Repair for fixing my Marshall headphones. It was a quick,…read moreprofessional, and hassle-free experience from start to finish. The service was friendly, affordable, and the headphones now work perfectly. Highly recommend Thomas for anyone needing reliable repairs--you won't be disappointed!

Dirk helped me connect my camera to YouTube live for streaming and he was awesome. Couldn't have…read morebeen any better. Thanks, Dirk!

Had a problem wiith y computer called another buisness in town, came out messed with iit saide I…read moreneeded a new hard drive. Could not get my problem fiixed. Charged $99.00. Callled Tech Remedy, Dirk had it running iin 20" wil use him again. 5 stars

Jeff is very knowledgeable and really cares for your problems and solves them quickly and…read moreefficiently. He responded in minutes. My pc needed some big fixes. He took it to his shop and returned it the same day! His pricing is fair, and he presents himself professionally. Can't go wrong here.

My Lenovo desktop failed to boot. Jeff was fantastic with getting the computer working correctly in…read morejust a few hours! His pricing is very reasonable too. I will call on him again. Thanks, Jeff!

This is such a great small business to support, and most importantly, they are excellent…read moretechnicians and get the job done with no B.S. and lickety split. YES- You want to do business with Redding Smart Repair! They have the training and the parts supply-chain connections to fix our hardware efficiently and competently. THANK YOU, Redding Smart Repair! Seriously- you ordered, received, installed, my replaced laptop screen MUCH faster than I was expecting. YOU TOTALLY ROCK! Thanks for your expertise and professionalism. Ten stars!!

by law they are supposed to put it IN WRITING if they are going to use generic non OEM parts. The…read moredo not do this BUT they charge the price of the official OEM parts! They also do not do diagnostics after their work to make sure things work. The employee David asked for my son's pass code which is shady and security risk and also said I should not turn on "maintenance mode" which is for Samsung phones for security and privacy when getting repairs done. All of this has been super shady and dishonest. Then he lied saying he told me on the phone it was not official parts... which is a lie because he did not and the law still says it has to be in writing. Seems they have shady cons going on here. Another store down the street charges the exact price they charged me but for the official OEM parts! Do not appreciate having my time and money wasted.

My computer (iMac) died. It was working wounded for a few months and obviously nearing the end the…read morelast couple of weeks. Once I was able to determine the cause wasn't COVID but maybe some other virus I transported the carcass into Shasta Computer Repair but with little hope for resurrection. Daniel was able to diagnose the issue(s), apply life support and a transfusion and my computer was able to come home after only a weekend in hospice. It's as good as new and we are looking forward to many more years together. The receptionists were great and Daniel worked a miracle.

My laptop started having connection issues out of nowhere, I tried to do the simple things that…read moreusually fixes minor issues - rebooting, resetting and restarting everything. It was out of my expertise at this point so I searched for an expert and called different places before finding Shasta computer repair and I am very satisfied, he let me know what he was doing every step of the way in the end I had to replace the wifi card which he was able to do same day because he had some extras. Very affordable compared to most of not all the places I called. Over all very delighted and would recommend to anyone

Advanced Concepts is my go to for any computer or technology issues. I recommend them for myself,…read moremy friends and family, and any small business owners I know in Redding, California. This is the team you want working on networking problems or any technology challenges you may experience. Jim is their fearless leader, and I have had the pleasure of working with an excellent technician named Phil. They truly go above and beyond every time. Their pricing is fair, and you simply cannot beat their level of knowledge, expertise, customer care, and service. Do yourself a favor and call Advanced Concepts to handle your technology needs. I assure you, you will not be disappointed.

Another great day working with Advanced Concepts! My desktop fried its screen and my monitor went…read moreto a permanent dark place. So I considered buying a new computer on the internet from Costco. After 2.5 hours of trying to do that on-line and realizing support is a big issue I put on my thinking cap. That was lucky. So I went to Advanced Concepts and that day they built me a custom computer with exactly what I wanted and NONE of what I didn't want. At home, I plugged everything in, turned on the power and BOOM--up and running. My new computer was not nearly as expensive as it might have been at Best Buy or Costco. And it wasn't one of those laptops that hunch you over for the rest of your life--posture at your workstation being all important. AC has done ALL my servicing for the past 15 years, and I've never once had any interaction that was not fully satisfying. I like working with them very much. Give them a try!

Kaylee Smith She…read moreis the best person to fix or set up a Computer for you . She does a great job at a reasonable price . I think very highly of her and her Ability . I also thank her for being such a professional person.

I was very impressed with Kaycee Smith. She knows her stuff and helped both myself and my son with…read moreour laptop problems. She gave me a lot of great tips to keep our computers up and running at their best. I have an older laptop I plan on having her work her magic on soon.

Every time that I have asked for help they did a great job will continue to call on them when I…read morehave problems

Lost a hard drive on my Mac laptop with a couple terabytes of data. My sister in Texas recommended…read morelocal and found Nerds (keeping me out of the local electronics chain store). They even have an online coupon. Made an appointment and met with Josh. Nice guy and very knowledgeable. The down payment in advance was reasonable and comes off the top of the final bill. Two days later, all data has been recovered to my external hard drive and I'm back to pick up my equipment. Well done; highly recommend!

If you are looking for honest friendly computer service and repair this is the place to call. He…read morehas the best rates and does all repairs possible right in your own home. I don't trust my computer to anyone else. This man is professional, polite and provides his service with a sense of humor. Give him a call. I think you will be glad you did, I am.

Believe all the positive reviews!! Dr. MAC knows what he is doing…read more I bought a new IPad for my husband and had no idea how to transfer everything from the old one to the new one. After reading reviews from all the various businesses listed I chose Dr. Mac and am so glad I did. He usually comes to your home but this was a surprise for my husband so he met me at Best But and we walked over to Starbucks where he worked his magic. I hadn't gotten a case for the IPad so he walked back to Best But with me to help find the right one. No go, so when he got home he researched it for me and sent me a recommendation online that was incredibly inexpensive!! I felt he earned every dollar of his very reasonable charge. Recommend him highly!!

Had Dr. Mac visit our home to evaluate our Mac laptop that has been very hot over the last two…read moremonths. Kevin was very friendly and focused on our 16 inch laptop. Within one hour, he diagnosed that the problem was software related. He "cleaned-up" our system, removed old unused software and applications, and added an application that monitored our temperature and fan speed. It was truly successful and Kevin indicated that we can easily get another five years our of our 2019 laptop. We originally thought that it was a plug vent or broken fan, but rather Keven explained that too much unused software and applications can cause this overheating. We definitely will call Dr. Mac when we have Mac computer problems. He was reasonably priced and we are truly satisfied as you can tell from this review.