Soho Nails Bar

3.5 (36 reviews)

ModerateNail Salons, Waxing, Eyelash Service

Closed • 9:30 am - 7:30 pm

Add Review

Call

Directions

Services - Soho Nails Bar

Eyelash extensions

Eyelash lift

Eyelash perm

20 More Services

Eyelash extension refill or touch-up

Eyelash extension removal

Eyelash tint

Nail fill-in

Toe nail fill-in

Hand nail fill-in

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

Waxing

Soho Nails Bar Photos

Soho Nails Bar - Nail Salons Near Me - Chattanooga, Tennessee

Soho Nails Bar - My nails me at the nail salon - Nail Salons Near Me - Chattanooga, Tennessee

+42

You might also consider

Recommended Reviews - Soho Nails Bar

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

Start your review...

Browse more easily on the app

Reviews With Photos

I got my nails done today and I was very disappointed. There was acrylic under my nails and the paint job was not done very well. I also have a nail that's missing a chunk on the side, that I didn't notice until I was home. The guy who did my nails seamed like he was in a rush, and just wanted to be done.

Jodie B.

I took my daughter and niece to get their nails done and I got a pedicure. I told the man six times my niece is only wanting gel polish, not a manicure. He kept saying yeah so I assumed he understood. I then told another man I have a toenail that needs extra attention bc of an ingrown. He said ok. I repeated myself multiple times. He refused to listen or didn't understand and pretended he did. My pedicure looks like a child did it. My daughter wanted acrylics with a design. OMG it's worse I've ever seen nails look! At the end they charged for a manicure when told not to do it. Charged twenty dollars extra for gel polish and only done gel on one person. This was the worse and most expensive place I've been to!!!

Lea M.

Tried to find a place with good reviews since I'm visiting from out of town. I couldn't regret coming here more. A man attempted to give me a regular manicure. No communication. Poor manicure skills. Ignored my questions, and even said "yeah" when I asked if he could hear/understand me. He then cut my finger during the cuticle trim with barely any apology. A woman who also works there started talking rudely to me when I said I prefer to let my polish dry via the fan instead of the UV light. These are the most hateful people I've ever encountered in a nail salon. To top it off, my nails look like crap. Thanks for nothing SoHo. You're a complete NO-GO.

LaRavien W.

RUN FAST AND IMMEDIATELY, IF YOU'RE LOOKING TO DO ANYTHING EXTRA OR FUN WITH YOUR NAILS. I went into this establishment a full hour before closing, and made sure to confirm that my timing was okay. There were only two ladies being serviced, plus, they were almost done when I walked in. Everything was great, as far as the environment and employee friendliness, cleanliness. Superb! The establishment was so cute to me, and I was very comfortable in my seat! The music was complimentary and everything! However, when I asked for a "SPLIT NAIL" for my middle fingers, the employee doing my nails (Very much older man) huffed and puffed! If I was a little pig, he would've blew my house down, honey!! Long story short, he messed up my nails. Simple. The other nails where great. I think he shaped them correctly and did a good job polishing. However, that split nail was horrid and he KNEW that. He tried to fix it by adding a silver line through the middle that was sooooo transparent. It was sad. Then, he got even angrier when I said I didn't like the split. Lol. I was appalled. He literally just put half of one polish and half of the other on the nail. No strip or eye measurement for accuracy. Or nothing. I've gotten this design from plenty times from The Nail Bar on Gunbarrel. Exceptional job they do. The line is always clean...But they were closed. I'm so upset, but this is was I get for cheating with a less qualified nail salon. If you don't know how to do something or don't feel like doing it correctly, let somebody know. I would've chosen something even easier for him.

Sydnie C.

I've had my nails and feet done here many times by different people. I recently went and had a full set dip powder done. 3 hours later because she kept messing them up. Not only did the lady make me bleed twice by being way too rough and ripping my cuticle back but also on a 3rd nail cut the side of my skin so bad. Woke up this morning to it literally purple and oozing puss. Definitely infected. Like I said I've been here before and never had trouble but I feel like it is slowly going downhill. Pic is of infected nail 5 days after having it done...

Dimitria D.

Nice salon, nice employees here! I get my fill ins and pedicures here! Ask for Tom he's very thorough and does a great job! I've been to many nail salons in the area and this one is by far the best! Very sanitary too! And the hot towels smell like Gain laundry detergent!

Valerie W.

I went and got my nails done and I had to wait a long time because they didn't see me.. with 2 people available. Then she started to do them I noticed it was patchy and not drying. I mentioned it she said no it was fine. It looked bad the owner came over and noticed how bad they looked it was hell so it should be hard he tried to tell her how to fix it he started to do it himself, then said it was just the polish I said I don't want them done I'll just come back later it doesn't look good he insisted that he do them. In the end they looked awful I had to change the polish he just paired over the messed up color that was there. And then he gave me 3 dollars off so I paid 20 dollars for something that is chipped off I hate.

Allyson F.

Where do I even start? This place is AMAZING. It is very clean & smells wonderful. Very good prices. I went in with a simple halloween design & left with the spookiest, most beautiful halloween nails i could want!! THANK YOU SOHO NAILS for making me feel beautiful

I normally see Chantie who does a great job. Today I saw someone else and my nails are a hot mess. Pink painted on white. Bubbles all over.

See all

Missy G.

0

1

0

5 months ago

Amazing service! Great work! We received manicures, full set, and pedicures. Wonderful and will return!

Helpful 0

Thanks 0

Love this 0

Oh no 0

Evangeline R.

1

21

2

6 months ago

I have paid nearly $500 in doctors since I went last month. My finger was so infected that I was put on two antibiotics at the same time. read more

Soho Nails Bar - This is where they had to lance my finger open... - Nail Salons Near Me - Chattanooga, Tennessee

See all

Helpful 0

Thanks 0

Love this 0

Oh no 1

Feryn B.

0

1

6 months ago

The quality was amazing and I loved how they asked if it was and I recommend coming back here and all the people that helped me was kind read more

Helpful 0

Thanks 0

Love this 1

Oh no 0

Greg M.

0

10

0

7 months ago

First time there for myself My wife has went several times it was good. This is my first only getting toe nails clipped I was happy with service.this being my first experience will later rate again but only $10 for toenails clipped I tipped $5 I recommend but I am going back will review again read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Ayla W.

0

1

1 year ago

I got my nails done today and I was very disappointed. There was acrylic under my nails and the paint job was not done very well. I also have a nail that's missing a chunk on the side, that I didn't notice until I was home. The guy who did my nails seamed like he was in a rush, and just wanted to be done. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jodie B.

0

2

1

3 years ago

I took my daughter and niece to get their nails done and I got a pedicure. I told the man six times my niece is only wanting gel polish, not a manicure. He kept saying yeah so I assumed he understood. I then told another man I have a toenail that needs extra attention bc of an ingrown. He said ok. I repeated myself multiple times. He refused to listen or didn't understand and pretended he did. My pedicure looks like a child did it. My daughter wanted acrylics with a design. OMG it's worse I've ever seen nails look! At the end they charged for a manicure when told not to do it. Charged twenty dollars extra for gel polish and only done gel on one person. This was the worse and most expensive place I've been to!!! read more

Soho Nails Bar - What kind of crap is this!?!? - Nail Salons Near Me - Chattanooga, Tennessee

Helpful 0

Thanks 0

Love this 0

Oh no 0

Lea M.

0

6

8

3 years ago

Tried to find a place with good reviews since I'm visiting from out of town. I couldn't regret coming here more. A man attempted to give me a regular manicure. No communication. Poor manicure skills. Ignored my questions, and even said "yeah" when I asked if he could hear/understand me. He then cut my finger during the cuticle trim with barely any apology. A woman who also works there started talking rudely to me when I said I prefer to let my polish dry via the fan instead of the UV light. These are the most hateful people I've ever encountered in a nail salon. To top it off, my nails look like crap. Thanks for nothing SoHo. You're a complete NO-GO. read more

Soho Nails Bar - Manicure plus bleeding cuticle - Nail Salons Near Me - Chattanooga, Tennessee

See all

Helpful 0

Thanks 0

Love this 0

Oh no 1

Johnny G.

8

13

157

3 years ago

New management and newly renovated! Good price and great skills and service! Very clean environment! Highly recommended ! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

LaRavien W.

78

7

22

7 years ago

RUN FAST AND IMMEDIATELY, IF YOU'RE LOOKING TO DO ANYTHING EXTRA OR FUN WITH YOUR NAILS. I went into this establishment a full hour before closing, and made sure to confirm that my timing was okay. There were only two ladies being serviced, plus, they were almost done when I walked in. Everything was great, as far as the environment and employee friendliness, cleanliness. Superb! The establishment was so cute to me, and I was very comfortable in my seat! The music was complimentary and everything! However, when I asked for a "SPLIT NAIL" for my middle fingers, the employee doing my nails (Very much older man) huffed and puffed! If I was a little pig, he would've blew my house down, honey!! Long story short, he messed up my nails. Simple. The other nails where great. I think he shaped them correctly and did a good job polishing. However, that split nail was horrid and he KNEW that. He tried to fix it by adding a silver line through the middle that was sooooo transparent. It was sad. Then, he got even angrier when I said I didn't like the split. Lol. I was appalled. He literally just put half of one polish and half of the other on the nail. No strip or eye measurement for accuracy. Or nothing. I've gotten this design from plenty times from The Nail Bar on Gunbarrel. Exceptional job they do. The line is always clean...But they were closed. I'm so upset, but this is was I get for cheating with a less qualified nail salon. If you don't know how to do something or don't feel like doing it correctly, let somebody know. I would've chosen something even easier for him. read more

Soho Nails Bar - Right hand - Nail Salons Near Me - Chattanooga, Tennessee

Soho Nails Bar - Right hand split - Nail Salons Near Me - Chattanooga, Tennessee

Soho Nails Bar - Horrible split Job - Nail Salons Near Me - Chattanooga, Tennessee

Soho Nails Bar - Right hand close up - Nail Salons Near Me - Chattanooga, Tennessee

Soho Nails Bar - Forgive my "Un-greased" hands. - Nail Salons Near Me - Chattanooga, Tennessee

See all

Helpful 0

Thanks 0

Love this 0

Oh no 0

Mary S.

Elite 23

10

210

209

5 years ago

Fast, clean & friendly. Overall if your looking for a great service definitely stop in and treat yourself or a loved one! My husband and I both got pedicures. Our feet were super smooth and felt great! As in all Nail salons, walk ins are always welcome. You'll have to wait a few minutes but definitely worth the wait!!! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Sydnie C.

148

8

1

8 years ago

I've had my nails and feet done here many times by different people. I recently went and had a full set dip powder done. 3 hours later because she kept messing them up. Not only did the lady make me bleed twice by being way too rough and ripping my cuticle back but also on a 3rd nail cut the side of my skin so bad. Woke up this morning to it literally purple and oozing puss. Definitely infected. Like I said I've been here before and never had trouble but I feel like it is slowly going downhill. Pic is of infected nail 5 days after having it done... read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

Briley L.

0

1

0

3 years ago

Soho nails is under new management and they were very rude to me. I got my nails done and after 1 week about 5 had broke in half.. I spoke with a women by the name of Jolee and she told me that I could come in and they would fix them. When I went in and got them fixed the man tried to charge me $50 for a full new set smh. Jolee stood back and said nothing and all the men stood up firmly in my face. While leaving a lady that came in a moment ago told me that she had just gotten her nail fixed and had been there the previous day because about 4 had broken in half like mines. While the lady was talking to me outside one of the fellows came outside and told me make it my last time coming. The new management are rude and very unprofessional. They do your acrylic nails really thin people thought I had on press ons. I had 3 missing nails by the 3rd day of my vacation. Spend your hard earned money elsewhere. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Dimitria D.

118

32

59

10 years ago

Nice salon, nice employees here! I get my fill ins and pedicures here! Ask for Tom he's very thorough and does a great job! I've been to many nail salons in the area and this one is by far the best! Very sanitary too! And the hot towels smell like Gain laundry detergent! read more

Soho Nails Bar - Pedi ask for Tom! - Nail Salons Near Me - Chattanooga, Tennessee

Helpful 2

Thanks 0

Love this 0

Oh no 0

Valerie W.

113

24

4

9 years ago

I went and got my nails done and I had to wait a long time because they didn't see me.. with 2 people available. Then she started to do them I noticed it was patchy and not drying. I mentioned it she said no it was fine. It looked bad the owner came over and noticed how bad they looked it was hell so it should be hard he tried to tell her how to fix it he started to do it himself, then said it was just the polish I said I don't want them done I'll just come back later it doesn't look good he insisted that he do them. In the end they looked awful I had to change the polish he just paired over the messed up color that was there. And then he gave me 3 dollars off so I paid 20 dollars for something that is chipped off I hate. read more

See all

Helpful 1

Thanks 0

Love this 0

Oh no 0

Allyson F.

66

3

2

9 years ago

Where do I even start? This place is AMAZING. It is very clean & smells wonderful. Very good prices. I went in with a simple halloween design & left with the spookiest, most beautiful halloween nails i could want!! THANK YOU SOHO NAILS for making me feel beautiful read more

Soho Nails Bar - halloween nails - Nail Salons Near Me - Chattanooga, Tennessee

See all

Helpful 0

Thanks 0

Love this 1

Oh no 0

Valerie B.

11

52

71

10 years ago

I am very impressed. My nail tech was Hannah and she was phenomenal! The shop itself is very clean and feels very sanitary. All the tools were in sealed bags, there were disposable liners in the pedicure foot baths. The leg and foot massage was wonderful and they follow that up by wrapping your legs and feet in a nice hot towel. They also offer complimentary drinks, including wine. My toes look great and I was completely relaxed! The manicure was just as good. The hand massage was wonderful- I'm very impressed by Hannah. I'm highly critical of nail salons, and this one blew away all my expectations. I'll be back! read more

Helpful 1

Thanks 0

Love this 1

Oh no 0

Jenny J.

0

4

1

4 years ago

This is not the regular place I get my pedicures, but WOW! I will be coming here from now on. Very relaxing, amazing pedicure.

Helpful 0

Thanks 0

Love this 0

Oh no 0

Candiss C.

1

34

17

10 years ago

Love this place. Nancy did a fabulous job of redoing my nails. I needed to have the old acrylics taken off, new tips put on and a new set of acrylic and gel polish put on. She was gentle and efficient, and the final product was far superior to anything else I have gotten at other salons in the area. I highly recommend this salon and Nancy in particular. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Adriána L.

70

3

0

5 years ago

Since I wrote my last review, the management has changed and the service + quality has gone down. They did an *adequate* job on my nails the last time I went when the management was new (probably like 2018?) But I haven't been back since then. Now I go to the Nail Bar by TJMaxx, they're my new regular spot. If it was the old management and people working there I'd probably still be going to Soho. I miss them! :( read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Yesenia G.

330

8

0

10 years ago

Incredible service!! I just got the most amazing manicure. I paid $33 for gel including a manicure. Best manicure I've ever received. And I just moved here from San Diego, that says a lot! Please book your appointment now! You will not be disappointed:) read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Lynn O.

209

2

10 years ago

I normally see Chantie who does a great job. Today I saw someone else and my nails are a hot mess as I get ready to leave for my anniversary beach trip. I told the lady I wanted a French manicure after my fill in. She painted the tops white and clear coated the rest. Finally, found pink. The pink is painted on top of the white and there are bubbles all over. Now I have to pay to have them redone somewhere else. Very disappointed. Waste of time and money today. read more

Soho Nails Bar - I normally see Chantie who does a great job. Today I saw someone else and my nails are a hot mess. Pink painted on white. Bubbles all over. - Nail Salons Near Me - Chattanooga, Tennessee

Helpful 0

Thanks 0

Love this 0

Oh no 0

Vy N.

52

4

1

8 years ago

I definitely want to be back. Everybody was so welcoming and treated me so well. My nails was done flawless and never be that good before. Highly recommend read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Zoë W.

0

1

0

5 years ago

they took me in as a walk in and I got acrylics with gel polish and they look great!

Helpful 0

Thanks 0

Love this 0

Oh no 0

Savannah W.

0

1

0

5 years ago

I love this place! The employees are very kind. The prices are low for the quality. I highly recommend! I will now be a regular.

Helpful 0

Thanks 0

Love this 0

Oh no 0

Star J.

0

1

0

5 years ago

Every time I've went here I had to make several trips back to fix/repolish my nails I spend good money then they get mad because they have to fix what was messed up very unprofessional I will not be going back EVER GOT nails done on Dec 22nd Dec 23,2020 that is I had to go back been in house sick look down at my nail right index nail the gel polish is off already so not cool read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Anne L.

Elite 19

100

163

26

9 years ago

This is the first time I've given a nail salon 5 stars. I was totally impressed with this salon. I went in and had eyelash extensions put on. Chante did an amazing job. She was quick and put me at ease since I was a little nervous. I had clusters added for $45 and wow they look great. I then had a manicure pedicure and was blown away by the job done. I had the french manicure by Chante's husband Sean. Seriously it was the best french manicure I've had in my life. That is saying a lot since I lived in LA for 25 years. He steamed my gel off which I really liked because I hate when they scrape my nails. He used the tape to make the french tip perfect. I then had a fantastic pedicure. He really took time and language is slight barrier. I did need to ask him to repeat himself but I couldn't care less. He was a sweetheart and I have a new place to go. Highly recommend this place. read more

Helpful 3

Thanks 0

Love this 0

Oh no 0

Emilea S.

0

1

0

7 years ago

The worst since new management. I really use to enjoy this place not anymore. Was told 30 minutes wait 1 and half. There was only one tech the whole time and he did not speak English very well. He asked if I wanted water or wine I said water I got wine. I said water he said white yes. I said no water please again said white yes! I gave up. Water was freezing when I asked for warmer water they never got to it!!! My mani/pedi was the worst I have ever had!!! read more

Helpful 1

Thanks 0

Love this 1

Oh no 0

Elaine W.

Elite 18

70

83

34

9 years ago

I'm torn on how to rate them. Ask for Tammy if you want a decent pedi. I've had an older woman twice now, and she doesn't file the nails evenly. She also forgot the initial scrub and hot towels for the package I bought. I'll probably be on the lookout for another salon next time. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

April L.

0

9

1

9 years ago

This is the best place to get your nails done in Chattanooga! I get my nails and toes done here on a regular basis .

Helpful 0

Thanks 0

Love this 0

Oh no 0

Sandy V.

0

4

6

7 years ago

Best mani pedi ever Nina was great with pedicure and sky was great on my nails definitely will be back

Helpful 0

Thanks 0

Love this 0

Oh no 0

Steph F.

320

56

1

9 years ago

I really enjoyed my pedicure and gel manicure! It was quiet when I went, which was relaxing! The gel still looks good and frels strong after 11 days. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Kayleigh C.

0

1

0

7 years ago

Um that man that works there is rude as hell. I was asking him questions he ignored me, I was pointing at the length I wanted and he moves my hand. And a full set is $30 when they don't even do that great. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Kendra M.

215

5

0

10 years ago

I am in town working for a few months and really needed a mani/pedi. This nail salon is centrally located and about 5 mins from my apartment. I was greated by everyone upon entering and Tom took great care of me. My nails and toes look great and the atmosphere was very warming. Needless to say, I will be returning! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Jamie R.

0

12

3

10 years ago

First time going to this nail salon. So glad I tried it. Has to be one of the best ever. Tom did an awesome job and I will definitely be back. read more

Soho Nails Bar - Awesome gel done by Tom - Nail Salons Near Me - Chattanooga, Tennessee

Helpful 0

Thanks 0

Love this 0

Oh no 0

Micha C.

0

1

0

8 years ago

Called several times to book appointment to get a message that mailbox was full and went through their Facebook to try to book appointment and never got response read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Grayson F.

0

9

1

10 years ago

Love this nail salon! I have been to quite a few in Chattanooga, but this one is my favorite. The technicians take their time and make you feel very relaxed. They are true professionals! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

More info about Soho Nails Bar

2020 Gunbarrel Rd
Ste 403
Chattanooga, TN 37421
Directions
(423) 355-5888
Call Now

Hours

What time does Soho Nails Bar open?

Soho Nails Bar opens at 9:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Soho Nails Bar opens at 12:00 PM on Sunday.

What time does Soho Nails Bar close?

Soho Nails Bar closes at 7:30 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Soho Nails Bar closes at 5:00 PM on Sunday.

Mon-Sat 9:30 AM - 7:30 PMSun 12:00 PM - 5:00 PM

Payment methods

Does Soho Nails Bar take credit cards?

Yes, Soho Nails Bar takes credit cards.

Services

Is Soho Nails Bar by appointment only?

No, Soho Nails Bar is not by appointment only.

Outdoor Amenities

Does Soho Nails Bar have bike parking?

Yes, Soho Nails Bar has bike parking.

Does Soho Nails Bar have parking?

Yes, Soho Nails Bar has parking options.

Other Amenities

Is Soho Nails Bar wheelchair accessible?

Yes, Soho Nails Bar is wheelchair accessible.

Does Soho Nails Bar have free WiFi?

Yes, Soho Nails Bar has free WiFi.

From the Business

Specialties

t Soho Nails Bar, We specialize in high quality nail services, modern design and a clean, relaxing atmosphere. Under new management, we are committed to providing the best experience with a friendly and professional team of technicians. Come visit and enjoy beautiful nails that you will love!

Review Highlights - Soho Nails Bar

“I was greated by everyone upon entering and Tom took great care of me.”

Mentioned in 3 reviews

You might also consider

Verify this business for free

People searched for Nail Salons 418 times last month within 15 miles of this business.

Verify this business

Explore benefits

Hello Sugar | Chattanooga - Brazilian Wax & Sugar Salon

5.0(1 review)

0.2 mi

Best waxing experience ever! My first time trying sugar wax and it was wonderful. I will never go…read moreback. They offer traditional waxing as well.

From the owner: Here at Hello Sugar, we are the leading Brazilian Wax & Sugaring salon in Chattanooga! Our staff…read moregoes through a rigorous Hello Sugar wax & sugar training program and monthly continued education to ensure we are the very best at Brazilian and full body waxing and sugaring. Our expectation is that our clients feel comfortable and have an experience that is second to none!

Photos

See all

Honey Bunny Brazilian Wax

3.7(42 reviews)

1.4 mi

•$$

I have been a loyal client at Honey Bunny for over three years, consistently scheduling waxing…read moreappointments every five weeks. Over that time, I have spent between $2,250 and $2,475 on services. Unfortunately, a recent experience has made it clear that continued loyalty holds little value at this business. Due to an unforeseen work emergency, I was unable to make a 5:30 PM appointment. I am fully aware of their cancellation policy, but I had no control over the situation and made an effort to communicate and reschedule. Despite this, I was charged a 35% cancellation fee, which came to $18.25. What made this more frustrating is the fact that the same technician had other availability that day, and the time could have easily been rebooked with another client. Rather than choosing to work with a dependable and long-standing customer, the business chose to enforce a fee without consideration of the context. Ironically, that small fee turned out to be a turning point. I have since switched to sugar waxing, and the improvement in service is undeniable. No more burns from wax that's too hot, no skin trauma from wax that's too cold, and absolutely no redness or irritation. The difference in quality and care speaks for itself. It's also important to note that over the course of three years, I experienced significant turnover among estheticians, making it difficult to maintain consistent quality and rapport. While policies are important, so is discretion -- and in this case, the lack of flexibility cost them far more than the $18 they collected. They may have followed their policy, but in doing so, they made it clear that customer loyalty is not a priority. A small fee was gained, but a loyal client -- and future revenue -- was lost.

After careful consideration, improvements: the expectation to complete new person information while…read moredriving to the business and the attitude received when you state that fact. (B) As a first time customer, receiving option 1 or 2, however not mentioned by current staff ( attitudes) (3) acquire the service requested/not modified by "the specialist" " because they think", instead of performing, utilizing her own method instead of proper technique, only to return home using OTC wax to complete a service you already paid for. (4) Poor professionalism, wait until the customer has left before congregating to talk about them. This is not the place for coarse hair or women of color.

Photos

Men's Waxing

See all

Beauty Xpress

3.0(24 reviews)

0.4 mi

•$

Sadia always does an excellent job! I usually get my eyebrows threaded and darkened. I have also…read morehad eyelashes put on. She always does a great job.

I've been a few times and Its not really worth it.. the service is absolutely horrible…read more First, they don't wash or sanitize hands between clients. Second, they don't listen to what you want, I had asked for my eyebrows to be waxed and she ignored me and proceed to thread my eyebrows. There was one time when she didn't let the wax cool a bit before applying and it left a scar on my eyebrow and upper lip for a month, WHEN I HAD TOLD HER IT WAS TOO HOT INITIALLY. Anyway, I tried giving this place a shot since it's so close to where I live but it's not worth the poor service.

Photos

See all

MY LASHES ARE ATTACHED TO THE FAKE ONES!

Galina's Aesthetics

5.0(1 review)

1.1 mi

Galinea makes you feel beautiful, cared for and the most important liner she has. Galinea is the…read morefirst slim care professional I have believed in. If you have any issues with your skin like rosacea, brown spots, skin tags. You will feel so pampered and cared for after you session and you will know you have been pampered by an angel.

From the owner: Professional and affordable skin care services in a safe environment. No crowds, no risk. Over…read morefifteen years of experience. Flexible hours for your busy schedule.

Photos

See all

Judy's Nails & Skin Care

4.4(109 reviews)

1.2 mi

•$$

Wow, they know nails and how to pamper you. The owner and nail techs here have 25 years of…read moreexperience and it shows. Found out more about my nail care today than in my entire life. Very friendly people. Very delicate care. Walking on air when I left

Lee did my pedicure while Judy did my daughter's custom manicure. They were awesome! You could tell…read moretheir business is very personal to them and they care about their clients. We will definitely go back to them

Photos

Happy Feet!

Wizard of oz

See all

Manicures

Exotic Nails & Wax

4.3(20 reviews)

0.3 mi

•$$

Great , friendly place , very clean . Owner is…read moreknowledgeable and makes sure you are getting the best service . Tammy is my technician and she takes her time and explains and new treatment we are doing . I drive from East Ridge, to go there .

I was in there with my 88 yr aunt to get her a pedicure. I was just there several days prior to…read morebringing my aunt. I was charged an extra 5 to have gel polish removed. She charged me 10 to have my aunts gel polish removed. Be consistent in your pricing. This was a 5 difference to have gel polish removed however its a big deal when your on social security. Ask before you reciever your service.

Photos

Tina always does an amazing job!

See all

Sola Salon Studios

5.0(1 review)

0.1 mi

Today was my first visit to Sola Salons! I received services from Brittany in suite 3! She was very…read morepolite and down to earth and provided great services!!! I only got color and it was just the color that i wanted!!! The studio was decorated so perfectly and she had pictures of her family which added a great touch to her shop! I'll def be back!

Spa Blu

5.0(6 reviews)

1.1 mi

•$$

Ellen gave me an 'amazing' deep tissue massage and oxygen facial! Her many years of experience…read moreshows through her work! There's not many people that can do both skills so well! I can't wait to see her again!

Rebecca is the real deal! She approaches her craft with an expertise and skill that's not…read moreavailable anywhere else in Chattanooga. My acne-prone, aging skin actually garners compliments, and I owe it all to her! So don't waste any time - treat yourself to a spa blue treatment TODAY!

Photos

Spa Blu owner, Rebecca

Oxy infusion

See all

Spa Blu logo

A Better You Day Spa

3.4(35 reviews)

0.8 mi

•$$

Made an appointment on Thursday for Saturday because there were no appointment available for…read moreFriday. Got on waiting list because I've had a huge knot in my shoulder causing a lot of pain. Called on Friday to confirm appointment since the young lady first booked an hour appointment and wanted a 90 minute. The young lady confirmed my 2:09PM appt for 90 minutes. Today I called on my way due to traffic on I-75 and would arrive a few minutes after 2PM. To my surprise the man on the phone told me I didn't have an appointment!!! I explained the calls I made and when yet he told me I should have known I didn't have an appointment if I didn't receive a text message. What??? First I don't have an appointment I made AND confirmed yet no responsibility for their employees incompetence. Will not be back! Horrible customer service

If you have a point of comparison, you may find "A Better You" merely average…read more On the plus side, the staff is by-and-large friendly, and Erin is a competent manager who aims to please. My daughter and I ended the day feeling relaxed -- which may be the bottom line -- but the experience itself wasn't knock-your-socks-off wonderful. My facial was basically a series of applications -- serums, masks, tonics -- with no extractions. (The facialist I've seen at home, finds plenty to extract!) My daughter on the other hand, had some blackheads removed. The body glow was a total waste of time and money. (Again, my spa in Marietta has a special water bed devoted to this, and you walk out feeling refreshed and tingly.) Here, the massage therapist rubbed a sugar solution on my back, wiped it off with a warm cloth .... and that was pretty much it. The day spas that I go to give patrons a robe and a drape (for the facial), plus a locker with key. Erin said that because of the structure of our day, they didn't do that. (My daughter and I each had four services.) My favorite spa at home offers serene sitting rooms with fruit, cheese, crackers and reading matter. The sitting rooms here are simply low-lit holding rooms, with strangers sitting awkwardly across from each other, pulling out phones to avoid eye contact. A plus, for those who live in Chattanooga, are the last minute discount deals. But for visitors planning a special spa outing, this place may leave you disappointed. Something also a bit odd: I asked one of the practitioners who the owner of "A Better You Spa" is. She replied, "I'm not allowed to tell you. The owner doesn't want anyone to know who she is." Interesting.....

Photos