I reached out to SohoHVAC on a Saturday morning when my mini-split A/C died just before a heat wave, and I was unable to get an appointment with a company that I've previously used for weeks. John texted me within an hour and was able to diagnose the issue. Based on my experience and John's knowledge, I plan to hire SohoHVAC for servicing. Best part, they're able to make it quickly. Really great customer service and responsiveness! read more

I had a problem with my heating unit. Jon diagnosed the problem, a failed thermal limit switch, quickly and fixed it the same day. Fast, friendly and reasonably priced. I will use him for regular maintenance as and all other HVAC problems moving forward. read more

Jon from SohoHVAC is for sure my go-to person now for all my HVAC-related needs. He is reliable, professional, and super easy to work with. If you need any HVAC work done, look no further. read more

Jon truly went above and beyond to solve my problem and did so at a very reasonable rate. I would recommended him without reservation. I reached out to Jon because I was having an issue powering my Ecobee thermostat. A C-wire was exposed, but not functioning. Each time he responded within minutes, including on the weekends, to provide detailed advice and troubleshooting tips before an appointment was even set up. When it was clear an appointment was necessary, it was scheduled within 72 hours. Jon arrived promptly on the day of the appointment and quickly began work to diagnose and solve the issue. He listened intently to my background information and asked follow-up questions. Then he climbed into my incredibly small and treacherous ceiling, contorting himself to avoid exposed nails and metal, all while calmly and professionally working with his great assistant Medi to figure out the problem. Once he figured out the issue, he proposed a cheap, quick solution that both solved my problem and also made it easier for future repairmen to access the unit. After a quick discussion, he and Medi had it fixed within 30 minutes. After solving the problem, they went above and beyond to make sure the thermostat was configured properly and any mess was cleaned. They even re-installed a separate ceiling panel that I had removed myself! Jon and Medi were in and out 90 minutes, and after all that, refused extra payment multiple times. These guys are pros -- and nice people too. THANK YOU Jon and Medi for your borderline heroism today! read more

My window AC had been malfunctioning and I reached out to these guys via Yelp. John, the owner responded immediately and addressed my problem via the photos and information I provided. He quoted me a price and we set up an appointment which fell through (not his fault) but he was able to send a guy the following day. His guy (Dwayne) showed up promptly and had all the necessary equipment to address my problem. He was fast and efficient and my AC is running beautifully. John followed up with a phone call and I am a satisfied customer. read more

Jon and his team were incredible! Very responsive and informative. They were able to hook up the Nest to my LG PTAC units (something I was told could not be done by others). He was efficient, friendly, communicative, and just a pleasure to deal with. I will be recommending him to anyone who asks and if I ever have HVAC needs again I know where to go! read more

I had a great experience with John. It was clear that my PTAC unit had died. John was patient and helpful as he walked me through understanding what the issue was, what options were available for a replacement unit, and the installation process itself was great. Would be happy to recommend. read more

Jon at Soho HVAC did a really great job replacing 2 out of 3 of our ptac units and also installed 2 Honeywell thermostats. Jon came back 2x to ensure the job was done right and completed up to his level of quality. He was responsive and very helpful troubleshooting issues. AC repair is expensive regardless, so it's really nice to recommend someone who's going to do a great job. Thanks again. Joe read more

Took both of our ptac units out to clean them and reinstalled next day. Could not have been easier to work with and the units are working beautifully now. read more

I called about 10 companies for a quote on a PTAC replacement and settled on SohoHVAC. Although Jon's was not the lowest quote, I went with him as he was the most helpful and, echoing some of the other reviews here, most responsive. He offered an appointment window of just 1 hour, compared to 4 hours from most others. On the day of installation Jon arrived early, but unfortunately I had given him the wrong model number. He took back the unit, got the correct one, and was able to squeeze me back into his schedule later in the day for no additional charge. He also made two additional visits to fix the poor installation work done by the previous company. Throughout our communication, Jon was courteous, efficient, and professional. He'll definitely be my first call next time we need PTAC services. read more

One of the nicest and honest people out there! Cannot go wrong with their level of service and quality!

Having talked to some other HVAC companies and having a less than pleasant experience I reached out to Jon at SohoHVAC. He was very responsive in the communication and very professional. When he and his partner came to my apartment they worked quickly to remove the old Ptack unit we had in our bedroom and replace it with the new one. Jon was able to answer all the questions we had about the new unit and hooked it up to our existing thermostat. Everything took about 40mins for everything. I highly recommend Jon and his team at SohoHVAC. read more

I don't really write reviews but I have to write one for John and his team. They were responsive and managed to fix my AC unit ahead of schedule. They did this under covid working restrictions and now my children have a cool home and my wife and I couldn't be happier with the service. Thank you! read more

I picked SohoHVAC after looking through extensive reviews online in area. I was pretty careful after some poor experiences with contractors in the past, as it's pretty hard to find someone reputable in the field. I was super relieved to speak with Jon and quickly realized that he was a straight shooter. He gave me a quote and stuck to his word. We scheduled a diagnostic visit and a follow-up visit and he did show up as promised to both. What more can you ask for! The gentleman, Anthony, who was living in the unit was pleased as Jon helped set up a new NEST thermostat as well. And yes, it's worth the initial fee for him to show up for the diagnostic. Thank you Jon! read more

Jon was a pleasure to work with. Had a finicky unit that refused to work properly, and Jon took all the time to look at it from all angles, suggesting alternatives and proposing solutions. Ultimately, it resulted in a complete unit change, but he handled it professionally and took it to the finish line. One thing I'll say, Jon is always on time in all my interactions with him - he clearly takes pride in his work, and wants to do right by his customers. Here's a shout-out to Jon and his services. He knows his work, and he's the best guy for the job. If you're in the LIC area, I also learned that he gives lessons at APEX for aspiring HVAC technicians. Five out of five stars for Jon and his work ethics. read more

Fast forward a couple of months now and it is getting very cold in NYC. The machines that Jon installed worked well for us throughout the summer but now when we tried to turn on the heat, for whatever reason they were not working. I texted Jon over the weekend on a hail mary to see if he would be able to come by to take a look the following week. I was not expecting a response back from him since I reached out after normal business hours. To my surprise, Jon texted me back quickly the same day and was able to talk me through the problem. He was patient and walked me through every single step over the phone using pictures and videos. I resolved the issue with his guidance on the phone (and felt like I learned a little bit about PTAC units :) ) and he told me he would be happy to swing by later in the week in person to take a look as well to make sure everything was okay. His level of professionalism and knowledge is unparalleled. I can tell he really cares about his customers' comforts and safety and I really appreciate the responsiveness and attention he gave me to make sure I felt safe and comfortable. I've never had this type of customer service before... a true gem in the industry. read more

They accommodated our emergency AC replacement needs and made sure that the job was finished to completion even late into the night. They are very proud of their work, very knowledgeable and take pride in making sure the customer is happy. Will definitely hire John again and recommend him to our friends. read more

I have never written a Yelp review but Jon was the absolute best and I feel I owe it to him. Our ancient radiator broke down last Winter and Jon brought it back to life against all odds - he bought needed parts and came back more than once to finish the job. He is punctual, knowledgeable, thorough, and very fairly priced. I can't recommend him highly enough. read more

Jon, was fast and thorough, great price for the job and knocked it out in less than an hour with no bullshit or upcharges from the original quote. Let us know the filter was missing and where to get it cheap. read more

Jon came to see our HVAC unit quickly after contacting him. Although the unit is quite old he was able to resurrect it and it now works very well. Jon is very knowledgeable, efficient and provides great service. I highly recommend him. read more

All of the prior reviews on Yelp were four or five star so I was very confident that Jon's service call would go great. Alas, no. The only way it was possible to contact Jon was through Yelp Messenger. He does not post an email address and his phone number is of no value because his voice mail box is full. He only occasionally checked Messenger but finally we set a time. He did not show up and he hasn't contacted me to reschedule. read more

Jon is a good guy, easy to get along with... he came and did routine maintenance on my boiler, was quick and did a good job. Would use them again for fixes/repairs. read more

I cannot say enough to describe my gratitude to Jon and his assistant for providing A/C service during a heat wave period, when no other companies even returned my calls. Came on time, and provided the repair in a cost-efficient manner. Friendly, honest, and polite. I recommend SohoHVAC without any reservations. read more

Excellent service. Flexible schedule. Jon will hook you up and make sure you save money on the parts.

These guys are great. Super quick response on a Sunday, professional and fair pricing. Tony came within a few hours of initial call. Was expecting him to size up the situation with my leaking through-wall air conditioner and come back to fix later, but instead he got right down to business. Removed the heavy unit from the wall, diagnosed the problem and walked us through the reason for the issue and what he was going to do to fix it. In and out within about an hour. 5 stars, and keeping the business card handy for any future hvac issues. read more

Jon and his team were amazing!! Within 5 minutes of investigating my broken heater, he correctly diagnosed the problem and came up with a temporary solution while he ordered the replacement part. He came back on the date scheduled and replaced the part without any problems. Just in time for winter! Thanks, Jon. Great job! read more

Best electricians in world amazing work knows what he doing get job done right point blank