PhenomePool has been servicing our pool and equipment since he started- we were one of his their…read morefirst accounts. Solly is and has always been amazing! Carlos our pool tech is great! He is friendly, efficient & knowledgeable. I would highly recommend Solly and his team (and have recommended them to many friends). I love that they offer automatic payment as well !!! Keep up the good work guys !!

I've had a problem with air getting into my pump. Been trying to figure it out for way too long…read more Gave up and called Phenomepool (based on other reviews). Brendan came out, figured it out in 10 minutes (replaced a valve seal), charged a very reasonable fee. I will use them again.

I've had three pools over my life, different houses. This…read moreis by far the best service I've ever had. Great pricing but way more importantly, amazing service. Super transparent, proactive - not reactive protection. i can not recommend these guys enough!

Chris with Shockwave Pools has done a fantastic job and we'd recommend Shockwave Pools to anyone in…read morethe area! The pool at my mom's home was neglected after she had been sick and unable to keep up with cleaning regularly, and Chris took the pool from a pretty bad situation to completely clean and swimmable. He continued with pool cleaning and upkeep for an extended period, and it was such a relief to not have to worry about this while we were navigating some difficult life stuff. Chris has been professional, reliable, and easy to get in touch with. His services are also reasonably priced, which we really appreciated. 10/10, would absolutely recommend!!

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Very responsible and responsive with honest work and good care!…read moreExcellent customer services. Highly recommended.

Great job replacing a pump in my fountain Very nice people!…read moreWorked with me obtaining the pump and keeping me informed

i've had a pool/spa with Pentair system for about 8 years. i was getting repeated "problem/no…read moreproblem" notifications from Pentair, and my pool tech said he was attending to them. the water readings got so bad that Pentair sent their rep, Dwayne from Aquatic Specialities, to take a look. Bad situation, but Dwayne has been exceptionally thorough, incredible knowledge of Pentair and beyond systems, great communicator, amazingly responsive. i had to fire my old guy and really happy to have Dwayne guiding the process. i haven't encountered anybody with more skills and knowledge in this area. of course, i've checked him out and all reviews/ratings confirm my positive impressions. i highly recommend him!

We have had recent problems with our pool pump and contacted Joe, owner of Coe Crew Pools. He has…read morebeen on top of things to get our pool fixed. We needed a new pump and Joe did the research for parts and gave us the 3 options to fix the problem. He did not try to upsell us and we appreciated his honesty and dedication. We highly recommend Joe and his team of professionals.

Highly recommend this company! I contacted Joe after my last pool guy handled a situation we had…read morevery unprofessionally, and we couldn't be happier with our decision. He has been nothing short of super professional, excellent work, our pool looks and feels amazing, and it feels good to support a business that cares about their customers and giving 10/10 service always. I would not hesitate calling Joe for any & all your pool needs!

As a first-time pool owner, I'm so grateful for Chad and his crew. In addition to reliable weekly…read moreservice, he has always responded when something seemed wrong and has helped me navigate the mysteries of a backyard pool. Always kind, always responsive, and always knowledgeable. I couldn't ask for more.

Poorly trained staff, multiple no shows after previously scheduled appointments made. Pool cleaner…read moreonly there for 8 minutes per visit, pool still dirty, adds chemicals without checking the PH of the pool water, skimmer basket inconsistently emptied. Salt system not serviced routinely. Attitude given when attempting to communicate concerns, with pool cleaner and Chad, the owner.

Friendly, knowledgeable, and on time. It's like i have a new pool in few hours. Response time is…read moreexcellent. I have a pentair system and they know how to operate it in and out.

**I read somewhere they are under new ownership, so that would explain the downhill service. This…read moreis the newest review that they earned** *And also - NEVER PAY IN ADVANCE! A REFUND IS IMPOSSIBLE IF THEY ADMIT TO NOT BEING ABLE TO DO THE REPAIR! On an early Saturday morning, I had a union split all the way around on the outlet of the pump during the priming. I thought I was specific in my description but they wanted $750 to fix it. A bit too much. I should have hung up then but they wanted to see a picture of the damage, so I uploaded that and they lowered their price to just over $250. Still a bit too much, but I agreed to it. They said it would be later as they did not have access to parts, which I already assumed that much and agreed. I unfortunately decided to pay in advance so they could make a quick fix the following week. Mistake #1. Monday arrives and they call me saying the fix they intended won't work because of the thread pitch. This was using a split nut so nothing had to be cut. They offered a refund during that call or they could cut and reassemble the fitting for an additional $200. I asked for a refund. They agreed and apologized. I then received a call from them about 20 minutes later while I was driving to the pool store and Lowe's to get what I needed. I ended up buying a new check valve with the same threads. I contacted them and they said they apologized again and said they would honor the original quote, but I told them I was already in motion on the repair and asked them to proceed with the refund, to which they 'Liked.' 10 Business Days later and no refund has been issued. I contacted them through Yelp and they stated they would "doublecheck" it and make sure it went through." 3 days later nothing is moving and they have not contacted me via any messaging medium that they are on top of it. **Update- They claimed they could not refund me through a USAA credit card and offered to drop off a check. I agreed to this past Monday and they agreed. Here we are on Wednesday and nothing was ever dropped off. Next to last update - They ghosted me. Having to file a dispute with the credit card company. To think I trusted the folks at this company.

so far/ so good. Will follow up with more reviews. He is still new but a 100% better than Lazy Dog…read morepool service.

From the owner: All pool cleaning and equipment repair services available. Open and available anytime for any…read moresituation. We are Here to help. Have a nice day.