Nicole gas been my hair stylist for over a decade and she does such amazing work at a fair price. I…read morerecommend her to anyone looking for a hair stylist. I started seeing her when she was in a different salon and then she moved to Nelson Crew which was actually closer to where I live so it was a win win! The staff there are friendly but I really only interact with Nicole. Their online appointment schedule system makes it so easy to make appointments. I pay Nicole directly. No middle man. If you're looking for an affordable hair stylist that does amazing work and is an amazing person, go see Nicole!

Finally found a home for my hair! Nine years of searching. Kristy at Nelson Crew Salon is amazing!…read moreShe does my highlights and cuts. Very satisfied. Salon is always busy so plan in advance. Online appointment scheduling is great. Happy, Happy!

I discovered Salon 718 going to a Foodie meet up with my friends in the same shopping center…read more I have been going to Angela for over a year. I was so grateful to have stumbled upon her Salon. I have been searching for a salon and stylist that truly cares about the health of your hair and who knows how to cut hair properly. Most salons CANNOT cut hair professionally even though they charge you for said "professional cut." Angela will give you an outstanding cut. I firmly believe that my hair grew faster and healthier because of it. My hair was so damaged, tangled and breaking off from hormones and stress. Angela was so sweet and extremely informative about hair health and products. She has a pleasant and gentle energy that transfers to how she handles the service that you're getting. She is honest and gives you all the information regarding your hair as well as how to take care of it "after" the appointment. Every single time I go to Angela my hair looks and feels so healthy, shiny and gorgeous. My scalp feels clean and my my hair has so much body. My style lasts for 7 to 10 days guaranteed when I use a silk bonnet and minimal product. Angela is the best!! She is a hair SAFE salon! :) I don't have a photo but I will update my review on my next visit!

Got my hair done and the next day it looked like I didn't do anything to it. A waste of money, and…read moretime with this keratin treatment. I would not recommend.

OMG!!! please get your hair done by Anna! Unfortunately, my original hairstylist had to close due…read moreto the Covid pandemic. I did a lot of research and decided to go with Anna because I read a lot of good reviews. I was not disappointed! She was very attentive, sweet, pleasant, and has so much knowledge about hair! She was able to color my hair exactly the way I wanted it. My hair felt so healthy and the shine was incredible after coloring! I trust her 100 percent with my hair and you should too!!! She takes such good care of your hair and is honest about the colors and outcome. Thank thank you Anna for making me feel so beautiful! Please check out this salon! The prices are super reasonable for the quality that you receive!

Love my new haircut and style by Anna at B2Y salon! Whole environment was super clean and adheres…read moreto all cdc guidelines around the pandemic. Everyone so nice and professional! Thank you!!

I've been in Jacksonville for five years, and let me tell you... the struggle to find the salon has…read morebeen REAL. But TODAY?! Oh today was a game changer! I finally found MY salon!!! ‍ Now, fair warning: I'm a little bit of a salon snob. (Okay, maybe more than a little ) But in my defense, I literally named my first daughter after my former stylist, so when I find "the one," I'm loyal for life. And for the record... she moved away first, so let's not throw around the word hypocrite Here's my personal salon checklist: Fun area where I can wander before/after A funky, welcoming vibe inside A stylist who knows their stuff and is super friendly AMAZING products And of course... FABULOUS results And guess what? This place checked EVERY. SINGLE. BOX. Shoutout to Zoey she absolutely nailed it! My hair looks incredible, I felt totally taken care of, and the whole experience was just FUN. Located in the Five Points area, so parking can be a hassle arriving early at busy times suggested!

I went to Hawthorn Salon on Wednesday night to see Libby and I am OBSESSED with my hair. I wanted a…read morepretty big change and she absolutely delivered. I seriously can't stop looking at myself in the mirror -- I'm that excited about it. Libby really listened, nailed the vision, and made the whole experience feel fun and effortless. The salon itself was super clean, welcoming, and everyone there was incredibly friendly. From start to finish, it was such a great first-time experience. I'm already looking forward to coming back and would 100% recommend Libby to anyone ready for a change. She's amazing!

Horrible Went to the shop a week before my appointment showing him the color that I liked pretty…read moreBrown came in a week later I came walking out of there with BLACK hair. Went back to get it fixed he doesn't know how to book schedules are keep the right time he told me he didn't have time to do it. I think he knew I messed up on my hair and I couldn't fix it. Real disappointment of a hairdresser.

Lee was amazing. Great color and style. COVID safe very clean and polite!!…read more Would come back again. Thank you so much.

**Warning.. long review**…read more So I moved to Jacksonville from miami 2 years ago which is where my hair fairy (yes I call her that) resides. Needless to say. It's been tough finding someone to do my hair that compares to her and needing to go to miami for that just isn't working. During the 2 years I did let this other hairdresser cut and dye my hair and it stopped growing. So you can say I'm skeptical and have a HUGE guard up. I've been feeling so ugly and hating my hair. So much that on day I went (Saturday 5/7/22) it wasn't planned at all. I stumbled upon this place while running errands and walked in to ask for their prices and to see if they would take a walk-in. They told me to call back at 445pm to see if they could. I waited till the time, called and to my surprise they could take me! I was so happy and felt it was meant to be. Mind you, they had no reviews on Yelp but for some reason I was willing to try them out. I was taken care of by Perjana. Very nice Bulgarian lady. I explained my needs, wants and pain points. And I even showed a video of the style I wanted. My hair was a HOT MESS with no shape to it. I was a bit embarrassed when I took it out the bun. When I tell you that she DELIVERED! She completely understood the assignment and even taught me how to style/ blow dry my hair so I can continue to make it look as if I came out of the salon. She even made sure to keep my length. You know sometimes hairdressers just wanna chop your hair off. I felt so pretty by the time I left there. What a difference hair makes and what a difference when someone does what they love. You can totally tell. She told me she usually only takes people by appt so I was definitely blessed when she opted to take me. So make sure you call to book your appointment. The best part of all this also. Everyone who has seen me since has loved my haircut . I've gotten so many compliments it's insane. I guess you can say I found my Jacksonville hair fairy ‍. Yay. Thank you again Perjana. You rock!

It was ok. Just because you have done hair for 20 years but you don't further your education…read moreeverything g just falls flat. I have very curly hair. I told her what I wanted. She didn't understand what I was saying and then as she's blow drying my hair, she didn't do the front and my natural wave pattern started to show and then she just tried to blow dry that straight over it, and it was frizzy and had a huge kink in it Didn't try to fix it and I told her can we fix this and she just brushed my hair over it was a little annoying and then she couldn't recommend me any products and the one that I was interested in they didn't have any of didn't offer to order nothing And then we moved out of town and I was back around my dad who is the licensed stylist and has always done. My hair was just trimming up my ends cause I spent a lot of time in the pool and half of my head had a haircut and the other half was all one length so she layered one side of my head so that was fun to find out because usually I wear it curly so I don't notice it......

I'm really disappointed with my experience at Haute Headz. I was excited to try a new stylist after…read moreseeing her work on IG (Avery) and was prepared to spend more than I normally would, but I walked out feeling frustrated and like I didn't get what I paid for--especially at a $300 price point. The appointment started off uncomfortably when the stylist next to me overheard what I do for a living (title insurance) and commented that I work in "legalized extortion." Not only was this wildly inappropriate, it made me feel awkward and judged right from the start. I had a thorough consultation with my stylist and we agreed that to achieve the look I wanted--light ends contrasting with a deeper base--I'd need a full lightening service rather than the partial that was originally quoted. I agreed to the upcharge with the expectation that I'd get the desired result. Unfortunately, that's not what I got. Instead of a smooth, dimensional color, I ended up with chunky highlights, a grown-out root look, and ends that are still noticeably darker than the base. It looks like a rushed job and not at all the intentional contrast we discussed. To make things worse, there are two very obvious bright white spots at my hairline where toner was completely missed. I brought this up when I got home and noticed it (Avery really should have caught them when washing or styling my hair, they're quite obvious) and the stylist did offer to fix it, but her availability didn't line up with mine. I explained that I couldn't take another hour and a half off work to come in during the week, given the 30+ minute drive each way, which she knows because we live near each other. Rather than showing understanding, she got defensive and told me it wouldn't take long and that I should reach out to the salon owner if I had further concerns. The one bright spot in all this (well, other than the 2 in my hairline) is that the haircut turned out well, which is the only reason I'm giving two stars instead of one. But overall, this was a frustrating experience with results I'm unhappy with and a lack of professionalism I didn't expect from a salon at this price point. I won't be returning.

Please be warned - this salon is a huge disappointment! We…read moresigned a contract with Haute Headz Jacksonville for my daughter's wedding. At the time of signing in June 2025, I was told my deposit was $512.50, which I paid and was given a receipt. My daughter booked a hair and makeup trial (at an additional cost) and to say the least it was very disappointing. The makeup gal's air brush wasn't working so she had to everything free hand. The finished makeup trial left my daughter extremely saddened, and we voiced this to the salon. They offered a 2nd trial at no cost, and let's just say that this one was even worse. My daughter said she could have done better by herself! This is supposed to be a magical day where my daughter gets made up for her big day! So now it is time to pay the balance, and my contract clearly states that I have up to 14 days before the wedding to make changes. With 17 days until the wedding, I called and emailed to make changes and was told I could not and I would be charged full price, plus they didn't have any record of my deposit, which, thank the Lord I saved, because I had to send it to them. I clipped out that part of my contract and emailed it to the salon asking if they would re-consider. I got a very positive email stating that the person I spoke to had no idea about my contract and shouldn't have said anything. They would be happy to make changes. WHAT A RELIEF!! Or so I thought. That never happened. I got a whole crap load of run around with stylists and new employees and a "manager". I was told that our Google Doc (not my contract) had 6 people and that the salon had booked out 2 folks, a makeup and a hair stylist (which we would have had anyway?) and that since I didn't pay 50% down they were going to charge me 50% of the girls that were originally booked on the Google Doc (not the contract). I kept saying my contract says I have up 14 days to make changes, but they kept going back to the whole "You didn't pay 50% down". You told me what to pay, so I paid it?? How is it my fault if the girl at the front desk didn't remember to add on gratuity or travel?? Why am I being penalized? I kept trying to get a reason out of the "manager", but she dug her heels in and expected me to pay the additional fees. I asked her one last time, "So you are not going to honor your contract?", and no she did not. We found an angel to take over the makeup and hair for my daughter's wedding on short notice, so I cancelled my contract, understanding that my $512.50 deposit is non-refundable. Just a warning for any of you brides to be who wish to use this salon...I would highly recommend looking elsewhere. The customer service in this salon is absolutely ridiculous, is no professionalism, no positivity, no willingness to honor a contract, and lastly, the artistry of the staff left a lot to be desired. You are way better off going elsewhere.

This review is mainly for Nails with Hazel…read more I've been here a few times but I've been seeing Hazel for my pedicures for a long long time. This place is further than where she was but it's okay when you know you'll be well taken care of and hazel would never work in a place that's not clean. As someone who is in the beauty industry, cleanliness is huge and I know hazel is good for that. Booking an appointment is super easy, you can call or you can do it online. The pedi chairs are pretty comfortable and the massagers are one of the best ones I've had. My one complaint is that the chairs are a bit close together and getting in and out is a little tight. All in all, if you want to get your nails done right and not have to worry about if you'll catch any germs and a place where everyone speaks in English... this is the place!

Had a great experience at Infinity. Called and asked if I could come in that day for a pedicure as…read moremy husband was at the doctor's and would probably be there and hour or more. i was happy to know they could take me in. Juella did a wonderful job on my nails and I got the best foot/leg massage I have had in a long time. I definitely recommend this salon.