Always a 10/10 experience. Everyone here gets along so well and the salon itself is a total vibe…read more There's no competition btwn hairstylists and you can tell that everyone loves to work here. I've had my hair cut and colored by many of the stylists here and I've always been able to trust each hairdressers expertise.

While I have had relatively good experiences in the past at this salon, consistency has dropped off…read morewith my most recent experience. I want to flag that there doesn't seem to be a strong service recovery process in place here. My appointment was with a new stylist, Sierra, who was personable, but several important steps in styling my curly hair after the cut were missed. My sides were over-dried and left uneven, while my crown was still wet. Product application felt minimal, an afterthought, and I wasn't shown what was used during the styling process. After the appointment, I even needed to apply a deep conditioner at home because my hair felt dry from the excessive blow-drying. More broadly, there didn't seem to be much in the way of quality control or accountability to ensure customer satisfaction before leaving the chair. When I raised concerns, I was told the only option was to return to the same stylist for corrections. That approach doesn't feel workable when the issue involves multiple missed basics and a lack of trust in the initial service.

Too rushed! Never has time. Allow customer to relax. Just got tired of atmosphere after 6 years.read more

She's not only an excellent hairstylist but she's a jewel of a woman! I have been getting my…read morehaircut by Karen for years and love every visit I have. She's tops!!! An excellent listener to what you say you want and a great advisor. One of the kindest people I know!!!

The vibe of the salon is comfortable and welcoming. Received a fantastic haircut. Will definitely…read morego to the same business again for a similar service.

Informative. I wanted to know information regarding a skilled stylist and I want to bring a picture…read moreof an attractive look

I have been a member for just about a month. The first time I got my hair done there I wouldn't…read morewash it for 3 days. It was bouncy, shiny and gorgeous. Yesterday I thought. I'd treat my mom and me to a little glamour. As soon as you walk in the door the treat you like family. When you step out the door you're ready for NY fashion week. If you have and event coming up or you just need some pampering. This is the place. Memberships are reasonable and come with 2 blow outs a month.

I don't know where to start. I made an appointment through the owner for a trial half up hairstyle…read morefor my daughter's wedding. She was so nice to talk to and told me she would book me with her most experienced stylist. When I arrived on time there were 2 stylist working on clients and no one was at the front desk. Neither stylist acknowledged I was there for about 20 minutes. Not even a smile or anything. My stylist was young and nice enough but she was absolutely not all that experienced. It seemed she made a half effort. I think she spent less than 30 mins on my hair and that's with me having her change things. I had pieces of hair that were straight and some curled. The back looked ridiculous. I don't have to have perfection but this was just lazy and it cost me $100. I called several times to talk to the owner. I left several messages. I was nice and didn't say what I was calling about. I simply said I wanted to talk to the owner about a mother of the bride appointment so the owner wouldn't be put off. I never received a phone call back. I left 3 messages. I'm from Greensboro and have used blow dry bars. I actually would fill-in at the front desk for a friend that owned one. I know how blow dry bars should behave. Blo in Chapel Hill is bare bones. It's not pretty inside like most blow dry bars, No offer of a drink, no "it's good to see you", no "thank you for coming today" I think they are used to working on students that don't care about customer service. If you want to be pampered and have a special girls outing this is not the place.

If 'word of mouth' is the best form for a recommendation, I hope you are listening. Urban Fringe is…read moreTHE hair salon in Chapel Hill. Booked with the ever-talented, artistic (which should reflect in your style), ever-attentive and sweet Cassidy. I opted for a dry cut... my hair is thick and curly though thanks to modern hair tools, I prefer to straighten. Cassidy is 'The Fixer' as I arrived with evidence of really bad haircuts! Oh my gosh... I left with edgy, acceptably 'messy' and looking chic. I had several women later on ask, WHO CUTS YOUR HAIR. BOOM. ONE HALF HOUR! LOVE CASSIDY! And... this is your excuse to pop over to Wegman's if you've never been. Scheduling is easy. Great communication. Ample parking. A great stylist may be up there with great healthcare. All available in beautiful Chapel Hill.

When I first sat down to get my haircut, I explained to my hairdresser exactly what I wanted and…read moreshowed her pictures. Throughout the haircut, I had to remind her multiple times what I wanted, even after she claimed she was finished. When she began to face-frame, I told her that I wanted the shortest piece to hit the bottom of my ear, so that I could tuck them behind my ears. However, I ended up with one side being correctly cut, and the other side being uneven and way too short (she cut the shortest piece at eye level, not ear level). Overall, the salon was was nicely decorated and clean. Perhaps a different hairdresser would have done a better job, but ultimately, I was very dissatisfied with the quality of cut that I received, which is what made me give this place 2 stars.

The second Poppy Salon location moved back to the original building. I wasn't sure about both…read morelocations being moved into one or how parking would be, but those were all just stupid little human worries that didn't matter. The salon was easy to find, tucked away in a corner. There's plenty of parking on either sides of the building. Poppy Salon is full of life and individuals with artistic skills. It may be busy inside but the energy is infectious. This isn't a permanent location, however, and Poppy Salon will eventually be moved into a larger building next year. I'm really looking forward to seeing the changes! I personally work with Isabella (Isa) and have been seeing her for over a year now. She is such a vibe and I have so much fun when I see her! Isa is incredibly talented with vivid hair color. I went to someone else in between colorings (yes, I cheated and came crying back) and it was just not the same. Isa is worth the 45 minute drive! Since seeing Isa, my hair has become healthier and thicker...and that's with me always changing my color! Hands down, Isa is THE BEST stylist I've ever been to. Love love LOVE her!!

We were told to visit Poppy for my child with autism and curly hair! We had success! The staff was…read morewelcoming. The products amazing and the kindness was exceptional. If you have a ND child-check them out for your next cut!

I have been going to RPS for over 3 years and have seen quite a few stylists over that time…read more They're all great and everyone's super friendly. I was so stoked when Skyler came back since she's the stylist I like to go to the most. RPS isn't cheap but I treat myself to it and every cut I get is well worth it. I always get compliments from people after I go. I also like reading the vintage comics in their waiting area. Just a nice place all around !!

A returning but disappointing experience…read more My appointment was canceled 15 minutes before it was scheduled to start because my stylist was sick. I was already on my way when I received the notice. I understand that illness happens, but a 15-minute heads-up is not acceptable. They offered to reschedule, which I appreciate, but made no attempt to compensate for the wasted trip and time. Better communication and some goodwill -- even a small discount on a future visit -- would have gone a long way.

Alright, so I got booked with a younger stylist who wasn't trained on men's service. I could tell…read moreshe was lost and I really should have hit eject before she started, but she made a mess of my hair. I didn't feel like seeing a 20 year old girl cry that evening though so I just paid and left with making a fuss. I'm still going to keep their star average up though because of how they handled it when i reached out after. I know the problem was the their booking system was configured wrong and matched me with someone who couldn't do it. They were nice, gave me a refund and it and promised to fix the software configuration. I wasn't going anywhere for the next couple weeks anyway. I'm sure the kid knows to just say "sorry, I can't do men's hair" next time. I don't have API access but trust her JSON object no longer returns 'mens' and they're not using XML for anything either. I'm not posting a photo of myself with a bad haircut but here's my dog Maya.

Katelyn did amazing with my hair! I have always been careful with my curls and it's rare to find…read morestylist that can handle curls and she was magical! I was a chocolate brown before. She was so receptive to what I was looking for and honest about the process. I wanted to go lighter and do a balayage. I have received so many compliments. I am really grateful of finding Katelyn!

Can't recommend this place enough! My hair looked absolutely amazing and the women there are…read morebadass. I've had Jessica and Jamie cut and color my hair multiple times, and each time I leave there so confident in how I look.

Neutral review because I cancelled my appointment due to price…read more I asked for a partial highlight and trim. When the calendar invite displayed what I'd be charged the total came out to be $400. Quite frankly, I find that appalling. I usually pay $120 for a full head of highlights, wash, cut, style and all. I strongly advise reviewing the pricing on their website prior to booking an appointment. My friends in NYC and DC don't pay this much to get their hair done.

Sherri always gives a great cut, style, etc. She's a wizard at color too!…read moreThe other stylists are very skilled and the vibe in the shop is always positive.

Julie is the most amazing hair dresser in the entire Bay Area!!…read more I promise you will leave being happier than you have ever been! Color Styling Her products ect... Let her prove it! Call her!!