My service at NP nails was great…read more The salon is clean, they offer you something to drink. Most of the staff is polite. The person that did my service did not speak English and this kind of took away from my experience, she was so sweet but we had no way of communicating with each other, she had to pull one of the other techs over to translate. I've never experienced this before, so for me it was a bit frustrating even though she was so nice and did a great job. Because of the language barrier I was unable to get a real time cost estimate of the extra fees and was just taken a back at my total. And because service aren't itemized on the receipt, I couldn't really tell what cost what outside of the basic service like my pedicure. Anyway, service was great but I think I would prefer to be serviced by someone I can speak to, so there is a clear understanding of what I am asking to be done and what costs if any would be associated with it. Very nice people, very thorough. Will be back!

Having recently moved, I needed to find a new nail salon a bit closer to home. After doing some…read moreresearch, I came across NP Nails Spa, and I'm so glad I did! While I've loved every set of nails I've gotten, it's the customer service that keeps me coming back. Tim and his team are all so kind and really care about customer satisfaction. The space is clean and always has good parking, and I'm just so glad I found them!

I called and specifically asked for Kathy. The person who answered said she was Kathy, so I booked…read morea 2:15 p.m. appointment. I arrived at 2:05, only to be told that Kathy doesn't even work there anymore. That left me very confused as to why someone would pretend to be her just to book the appointment. The employee then asked if I would let her do my nails instead. I agreed, and she told me it would only be about a 20-minute wait. However, I ended up sitting there until 2:55 without being seen. I finally told her I had to leave because I had a doctor's appointment in Charlotte at 4:00 p.m. and I live in Gastonia, so I needed time to get there. At that point, she said, "I'm ready for you now," but by then it was too late. I had booked an appointment for a reason, and my time wasn't respected. The lack of honesty about Kathy and the long wait despite having an appointment made for a very disappointing experience. She didn't even offer me a discount so I give a neg start I would. I drove 45 mins to not get anything done and to be lied to.

Trying to locate the salon was tricky. It is tucked away next to Armored Cow Brewing…read more I made a 10:00 am appointment but wasn't seen until 10:45ish due to the fact that only 2 people were working. That's the only negative feedback I would give - honoring appointment times. Now the nails! Elena did an excellent job and gave me what I asked for while also checking with me on color and style. Her talent is what will be bringing me back

I went in with my five year old daughter. Our nails came out so cute! Very nice establishment!read more

After trying other Salons, this place is the Best! Many of…read moremy friends go here also.

They did my ombré nails for my birthday and I was so happy with the result !…read more I defined myself to be a very picky person and he was so detail oriented and did everything so well without me having to say anything. 5 stars !!!

Rude.. I should have known something was wrong here, empty on a Saturday afternoon when all others…read morehave been crowded. I walked in and was greeted, asked if they did Gel X.. (after googling and it's listed on their site, price list, as well as the price list in the salon).. The tech just said no and moved on, I waited for a sec because I didn't think that was the end of interaction but that was it. Instead of going back and forth I decided to leave and not spend any money with this business. Just disappointing. Good luck with your business if you're intentionally turning away customers

I walked out of this salon with the most beautiful nails ever. I have never experienced my nails…read morelooking this amazing before and I've been doing dip nails for years. My only regret is not getting a pedicure this time around. I've had some pretty bad experiences in Charlotte nail salons, so I always start with just my hands first. I can't wait to return for both services!!

K Nails is located next to my local barbershop. I decided to stop by as a walk-in to get a gel…read moremanicure and pedicure. I was greeted upon entry and was asked about the services that I wanted. There were only two people working there at the time, but I only had to wait 10 min or less to begin my services. I was very pleased with the outcome. I would highly recommend and will be returning soon.

Ownership has changed and the quality of service is not good. I visited the salon for a manicure…read more What I received was an aggression to complete. Quality always takes precedence over just being fast and quick. After using the filers (board or electric), why would you be cream over my hands and massage with nail dust all over my hands? Secondly, I did not receive any hand treatment that goes with a manicure (

So today I decided to go get my fill-in . Made perfect timing. Lien once again did amazing gave…read moreexactly what I was looking for. Even with shape change & matte colors. My go too nail tech the best . Nail color is giving me very fall chic

Did you know Nami Nails has a tech for eyelashes? I had an amazing experience at Nami Nami Nails…read moreSpa! Jenni is truly excellent at her craft--my lashes came out beautiful. She's incredibly accommodating with scheduling, has such a bubbly and welcoming personality, and the best part... she's fast without sacrificing quality. If you're short on time but still want a flawless set of lashes, book with Jenni--you won't regret it!

I've been a loyal customer at this salon for about a year. Since moving to Charlotte two years ago,…read moreI've relied heavily on reviews when choosing businesses, so I feel it's only fair to share my experience. My earlier visits were decent, although the quality often depended on whether my nail tech felt rushed. I frequently had to remind him that I wasn't in a hurry so he could take his time, which usually resulted in better work. Unfortunately, my most recent visit was extremely disappointing. During my pedicure, another customer came in asking my tech to fix her polish. Despite me having an appointment, he paused my service to assist her. What concerned me most was that he used the same gloves between clients. I had to ask him to change them before continuing, which is something a client should never have to request. Throughout the appointment, he seemed very distracted -- on FaceTime, repeatedly checking his phone, and taking multiple breaks. During my nail service, I was nicked a couple of times, and my thumb was left bleeding. When I mentioned that my cuticles were being handled too roughly, my concerns were dismissed. I waited until we had privacy to calmly express how the situation made me feel, as I didn't want to embarrass him. Instead of receiving professionalism or understanding, the response was defensive and included remarks that felt inappropriate and dismissive. At that point, I asked to speak with the manager. The manager was polite and acknowledged the situation. She offered for me to return at another time to have my nails redone, which I appreciated, but I didn't have the time since I was leaving out of town for a wedding. However, I was still charged for the service. With pricing at $95 for a gel pedicure and dip for my nails (not including tip), I expected better hygiene standards and better quality. My nails chipped within a few days, and in less than a week they looked like they needed to be redone. One negative experience can outweigh many average ones, especially when it involves cleanliness, professionalism, and service quality. Charlotte has no shortage of nail salons, and for the price paid, I simply cannot justify returning. Sadly, I will not be coming back.

If I could give more than 5 stars, I absolutely would!…read more Jessica is AMAZING. She is professional, talented, consistent, and truly takes pride in her work. My nails come out beautiful every single time, and the attention to detail is unmatched. She never rushes through my appointment, makes sure everything is exactly how I want it, and somehow manages to exceed my expectations every time. What I appreciate most is the quality of her work. My nails not only look gorgeous when I leave, but they LAST. The shaping, cuticle care, polish, and overall finish were flawless. On top of that, she creates such a comfortable and welcoming atmosphere that my appointment felt like my little self-care treat. Finding someone you trust with your nails is serious business , and I have definitely found my person. I recommend her without hesitation. If you're looking for someone who is skilled, dependable, CREATIVE, and genuinely cares about her clients, BOOK HER. You will not be disappointed!

Jessica has been my nail tech for over 10 years. I've always loved the fact that you have a…read morepersonal 1 on 1 experience with her in a small setting that is warm and inviting.!We have lots of laughs and she knows what I like for my nails. From nail colors to designs I have never been disappointed. If you want an intimate setting, vibrant colors, good conversation this is where you come!

Quality customer service, fun and communicative staff. This salon is the perfect one stop shop for…read moreyour beauty needs great for a girls day. I really like their website easy to navigate and chose your services ahead of time. Try to book an appointment with Mimi or Alexis they got my sister and I all the way together. I only wish they had a location in Oregon but if you are in Charlotte definitely check them out!

Decided to try out TBB on May 15 for a fill. I've been looking for a consistent spot to go to in…read moreCharlotte for the last few months. Booking was super easy & it was clear on what was offered, booked time with Aliyah for a gel fill in w/designs at 9:30. It's super cute inside, branding is super clear & on point there. Everything from the chairs to the tech stations, even the bathroom - cute & aesthetically pleasing to the eye. Aliyah was ready & took me a few minutes early. She was very attentive & meticulous; getting down to the cuticles, paid great attention to shape. I gave her the design I wanted & she did it flawlessly. Definitely going back!

Lee provides five star service. I have gone to her for over a decade. She knows her customers,…read moreremembers your name and pays attention to detail. The vibe is relaxed and friendly.

Had a lovely deluxe gel pedicure. Vibe was chill and several clients were all being attended to…read morewhen I arrived. Julie is exceptional. Both professional, attentive and kind. She made sure I was comfortable and assured me along the way. The star of my visit was that darn pedicure chair. Various intensity levels that had me close to a deep sleep or coma. Along with massage my legs and feet received I floated out to my car. I did a cash tip as I don't want the tech to wait until or after charge cards are reconciled. Her service was great and I was grateful. Do ask for Julie and give them a try!