Nail tech Ben- He was amazing, intentional, and flawless. It did not take long to be done but yet was perfect. read more

Venice Nail Spa - Ben- amazing, intentional and flawless - Nail Salons Near Me - Harrisburg, North Carolina

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I am extremely disappointed with my recent experience at Venice Nail Spa. I arrived at 5:30 PM and informed the young girl at the front desk that I only had an hour and needed a pedicure. She repeatedly reassured me that I would be seen right away and even encouraged me to upgrade to the deluxe pedicure for a better experience, while continuing to promise that I would still be done within the hour. Unfortunately, that was far from the truth. I sat in the chair for almost 50 minutes without anyone starting my service. I went back to the front desk and explained that I needed to leave within the next 20 minutes, which was already later than I originally planned. Again, I was reassured that someone was coming immediately. At that point, they suggested I downgrade to the classic pedicure so it could be completed within my timeframe. A woman named Wendy finally came over, started setting up the station, then told me she needed to come back. After another 10 minutes passed and I again expressed frustration to the front desk, she finally returned. Even then, instead of beginning the pedicure, she spent time on the phone while the water was running. The actual pedicure itself was rushed and poor quality. My feet were barely scrubbed, and the French tip was done so poorly that another employee had to step in and finish it. What frustrates me most is that I ended up leaving two full hours after I originally arrived, paid $60, and still did not receive a quality service. I have frequented this salon before for pedicures, and this is the first time I have had such a negative experience. The biggest issue was the lack of honesty and communication from the front desk at the beginning. If I had simply been told that the salon was extremely busy and there was no guarantee I could be seen quickly, I would have left, handled what I needed to do, and come back another time. Instead, I was repeatedly reassured just to sit there waiting for two hours. Sadly, after this experience, they will not be receiving my business again. read more

I have been a loyal customer of this salon for a while. I've referred my family, coworkers, and several other people because I've always trusted the quality of their work. Unfortunately, today's experience completely changed my opinion. I went in for a manicure, pedicure, lip wax, and eyebrow wax. Before the wax even started, I clearly told the technician that I have spent years growing my eyebrows out and that I wanted to keep them thick. I specifically asked her to only clean them up. Instead, she waxed off way more than I asked for. My eyebrows are now extremely thin and look nothing like what I requested. Years of growing them out were ruined in just a few minutes because my instructions were ignored. I spoke with the receptionist, expecting someone to acknowledge what happened and make it right. The only thing I was told was, "We're sorry, and we won't charge you for the eyebrows." That was the extent of their response. There was no real effort to address how upsetting this was, despite the fact that I was still paying for my other services after leaving with eyebrows I never asked for. As someone who has been a loyal customer and has sent this salon so many referrals over time I expected much better customer service. Loyalty should matter, and customers deserve to be listened to--especially when they clearly explain what they want. I rarely leave negative reviews, but I hope this encourages the salon to take customer concerns more seriously. If you're very particular about your eyebrows, make sure your technician truly understands what you want before allowing them to wax. read more

Wait time is ridiculous. No warning ... just wait ... obviously excuses when brought to their attention with NO APOLOGY. Complete disregard of customer service. read more

Could be so much better. Beautiful place, not usually a long wait. The massage chairs are on their last legs. Started in one chair, the controller has exposed wires with black electrical tape hanging off it. The functions don't work, just a slow roll. The lady next to me sated hers was doing the same. The technician did take me to another chair, but unfortunately the same result. Controller broken and the kneading function not working. Just a slow roll. It seems minor, but the massage is part of the experience and me getting to relax for a little bit. With the $85 pedicures, that money should be reinvested into their chairs. read more

Venice Nail Spa - Broken controller to chair - Nail Salons Near Me - Harrisburg, North Carolina

I got a pedicure and the technician did a poor job overall. Did not properly clean or prepare the nails for polish, no foot massage, and the polish job looked like someone's kid did it. I got one of their higher end pedicures really hoping for a luxurious experience but instead it fell short in every way. read more

Here's your updated Yelp review including Twee: Venice Nails - My Go-To Spot for Relaxation and Perfection Venice Nails is truly the best in town. Phong and Twee give the most amazing pedicures and massages. You will walk out feeling brand new every time. For my nails, I rotate between Kelly, Renee, and Kathy. Each one is talented, detailed, and always professional. They also offer wax services, which makes it a one-stop shop for self-care. The whole team is welcoming and keeps the place spotless. If you want a relaxing and professional experience, and a massage that will have you melting in your chair, ask for Phong or Twee. They are the best! read more

This salon is incredible they specialize in nail designs and I have never been disappointed here. Demi and Sue are incredible, I couldn't have asked for a better salon and so close to home. read more

Venice Nail Spa - Pinterest inspired with techs own flair. - Nail Salons Near Me - Harrisburg, North Carolina

New mgmt/owner with a completely new staff. Disappointed. Less experienced folks. Costs a bit more for the same service. Had to go to another nail salon to fix what was done at this place. Nice folks but not worth the price anymore which is unfortunate. The same vibe: lighting and interior decor. read more

Unhappy the 1st time we went here. Tried again, even worse. For a deluxe manicure, my nails look horrible. So disappointed. Never again read more

Venice Nail Spa - Nail Salons Near Me - Harrisburg, North Carolina

Sue did an amazing job with my mani pedi!! I will definitely be back!! Great job 10/10. read more

Venice Nail Spa - Nail Salons Near Me - Harrisburg, North Carolina

The pedi that was giving me a blind person could have done better. The back of my feet was horrible and the manager had the nerve to tell me I needed to pay or he was going to call the police, not that I cared but waiting on them to tell me that I needed to pay for this awful pedi was not worth my time. Would not be going back in this place ever. Ladies please spend your money elsewhere. read more

Got a manicure today. Hailey was excellent. Will definitely ask for her again. She did an outstanding job and took her time.

Stopped in here Friday morning as I had some free time. It was my first time in here, place was busy so I didn't expect them to be available but they were! My nail tech was Daymie? She was fast, friendly and gentle. It was the first time I had gotten acrylics in and didn't feel my nails burning from the harsh nail drilling/ filing the next day. Will definitely be back. read more

Venice Nail Spa - Full acrylic set, Short almond nails with French tip. - Nail Salons Near Me - Harrisburg, North Carolina

Always love coming to Venice. They do such a great job! Only place i go to after trying several other places in the Harrisburg area.

The staff is very nice. Meagan and Cindy are the best! Great customer service and quality work.

All the technicians there do an amazing job, but Megan is my favorite. In addition to being a fantastic technician, she's very personable. In addition to being a college student, she works at the salon 6 days a week (I vaguely remember when I had that kind of energy). If you're in the market for a good nail technician, visit this salon and ask for her. If, for some reason, she's not there, you'll still be in good hands with whomever you get. read more

The salon is beautiful and clean. The staff was polite. They were professional and happy to accommodate me as a walk in.

Exceptional Service! Professional, clean and friendly! I would highly recommend! Nails, waxing, pedicure top notch.

I recommend Venice Nails, it's been over 7 years and I'm still happy with their service. Cindy is the best!!!

Been coming the past few months and I really love it. I've recently been going to Demi and she's awesome! They do get busy sometimes but I never have an issue setting an appointment & I never wait with that set. The techs I've had before Demi are awesome, too. I'm always recommending this place to anyone I can, especially for the pedicures! read more

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Why did I have 3 different people do my regular polish, deluxe pedicure? The third was a younger guy who you could tell was clearly not comfortable giving a pedicure and I now have some toes that halfway have polish not to the edge or all the way back so it looks like my nails have grown out when I just had them done and some toes that have clear coat shoved in my cuticles. I complained to him and the second woman that assisted with my pedicure when she came back to clean up the plastic liner. There were no tools used when polish was being applied to actually clean the edges of the skin so I can now feel my toes bonded to the skin from clear coat. No action was taken by him or the second woman and he just defended how he was painting my toes when really my little brother could have done better and that's what this experience felt like. I imagine he is family because he did not get this job based off skills. Very disappointing to pay $50 for a pedicure that I will have to remove and repaint myself when I get home. read more

I moved to Harrisburg just as things were closing so my first time here was in the midst of COVID. What I really liked is that the space is large enough to social distance. There were three people ahead of me checking in and we were all able to comfortably wait while social distancing. They are not seating customers next to each other at the nail stations. Every nail station has plexi glass shields up. Staff and customers wear masks. There's enough seating for pedicures to enforce social distancing as well. The spa is clean with calming colors and comfortable chairs for waiting as well as being serviced. There is a container separating sanitized pens versus I sanitizer pens at the receptionist desk, unfortunately there's no monitoring of people placing used pens in the correct bin so I would recommend bringing your own pen. Contactless payments are used. The tech working with my daughter was super kind and professional. He made sure her nails were mama approved throughout the process. It was difficult to get an appointment though. The shop didn't open at the posted hours and we called from outside for 30 minutes before someone answered. We'll give them another try though. read more

I LOVE this place. I'm always welcomed with a smile. The salon is clean and they offer drinks while you're being serviced. The sangria is really good. No other salon compares to Venice Nail Spa and I'm very finicky. read more

Every time I have visited this establishment I am treated well and with good service. I am thankful for their attention to detail and the request of their client. I prefer simple mani/pedi but I love the wax and deluxe package. You won't regret coming here! read more

Venice Nail Spa - Manicure with oval file - Nail Salons Near Me - Harrisburg, North Carolina

The girls up front should watch gossiping about their customers in front of others. In fact the particular customer had gotten her nails repaired based off a mistake on their end and didn't think she had to pay for it since it was their fault. They offered her a discount, however after she walked out the door they started talking bad about the customer who seems to be a regular. I have already sworn this place off because of how long they made me wait having already made an appointment (2 hour wait) and then I wasn't even satisfied with the results. My mother insisted on coming because it was the closest nail salon but their customer service is lacking with much to be desired. I would never waste my money on this place ever again and I recommend you don't as well. read more

I used to love this place and now refuse to come back. The last few times the wait was long. The girls up front just stood there and talked (despite the people ordering drinks). My visit today I waited over an hour just for a pedicure and that whole time nobody checked on me, got me a drink I asked for or even warned about the wait time. They also were rude when I asked how much longer for the wait. Will never come back. read more

Location is very clean and open and convenient location and parking. The people are nice and work well efficiently.

All the nail techs are amazing! But Cindy is the best! She helped me grow out my nails and always gives me the styles I ask for. read more

Venice Nail Spa - Cindy always keeps my nails looking great! - Nail Salons Near Me - Harrisburg, North Carolina

Well pathetic customer service!! They just do the nails the way they want to but don't all your requests are denied in a very rude way. No basic etiquette!! DO NOT GO HERE IF YOU WANT YOUR NAILS TO BE DONE YOUR WAY!! They don't accommodate any of your request!! read more

Love Hayley! She does an awesome job every time! Everyone there seems friendly, skilled and attentive. I recommend this place. Bring new to the area, I'm so glad I liked the first place I tried. read more

Service was prompt and everyone was really nice. My toes/pedicure was great and look great. My SNS is a different story. The color is great but my nail are not even, I was cut in my cuticle but nothing was said and constantly was told my nails were too short, which I know but still wanted dip. I don't get my nails done often but full expect when I'm paying 40+ dollars for a service that it be the best. read more

I've religiously gone here for years. I use to have the most amazing tech, Emma- but for reasons unknown it seems they've had a workstaff turnover and Emma's (and others) gone with no explanation to her regular customers. Since the location is super convenient, I've tried different techs for the last 6 months. Prices have gone steadily up while quality has steadily declined. The salon space itself is very nice. Clean, nicely decorated and the staff offers complimentary beverages (water, soda, wine). Services: SNS (powder dip) 'refill' & pedicure runs me $110 - before tip- so not what I'd consider a drop in the bucket. The finished product turned out decent but Takes about 2.5 HOURS, there seems to be no more cuticle trimming with nail services. They also consistently leave the old SNS that's soaked off, caked on your fingertips and even though I asked for slimmed down, pointy tips always seem to get these old lady rounded shapes. It's also worth to note that there is absolutely no one there who can do true nail art anymore. Overall, I'd say completely overpriced and sadly I'm gonna have to look for a new nail spot. read more

Venice Nail Spa - Nail Salons Near Me - Harrisburg, North Carolina

Three girls came in today 1-23-23 spent 215 total and walk out with awful nails! You should be absolutely ashamed of yourself for robbing these teens of their money!!! Never again Will their money be wasted at this trashy location!! read more

Great atmosphere! The ladies there do a wonderful job!! The pedicures and SNS is my favorite.

Cute nail salon near my house! Went in to get a pedicure the other day....and tech was amazing ;) I got a white gel polish and you must know that white is extremely hard to paint...but she did such an amazing job! One of the best pedicure I've ever had ...besides the flowery pedicures that I had at j'adore and la pure ;) What an amazing day! read more

It's always so nice in here. I switched nail places a few months ago and couldn't be happier with the choice. Workers are so nice and prompt. I've never had to wait long and it's great to be able to have a nice mimosa too.. Lots of colors to choose from. Prices aren't bad at all either. read more

Venice Nail Spa - Nail Salons Near Me - Harrisburg, North Carolina

It's always important to check out new local businesses! My daughter and I went to check it out during grand opening specials. We both had pedicures, hers regular and mine signature. Super pleased with the very comfy chairs and service. Drinks offered, excellent color selection. Superb massage and polish. Also had eyebrows waxed, done perfectly. We'll be regulars. read more

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So far, not so good.. i havent had such a painful pedicure since the 90's. They take off the gel polish on your toes in such a painful manner, i hate it. They use nail files & some peeler tool that the lady kept ramming into my cuticles until I just HAD to tell her this hurts. I come to the nail spa for the spa experience to relax not have my cuticles scrubbed to death by a nail file as im trying to enjoy my back massage. My toes were cleaned well but the polishing wasnt done well. Then for my nails, they charge $20 for design on 10 nails which I felt was very overpriced for just some lines but I paid it, & very disappointingly so because the guy did my line designs so sloppy.. like i would think for a premium price i would get premium service but nope! But I should have known it wouldn't be great bc he didn't even know how much designs cost, so that was a red flag, he clearly doesnt do designs on ppls nails very often. So i'ma pass on this nail salon & keep looking for my nail spa home. read more

Venice Nail Spa - Very sloppy lines - Nail Salons Near Me - Harrisburg, North Carolina

Clean environment. They offer a variety of services. Friendly staff. Mike did an amazing job my nails. I will be back when I'm in town and need my nails done. read more

Venice Nail Spa - Mike did an amazing job on my nails. - Nail Salons Near Me - Harrisburg, North Carolina