10/10 experience! My mom referred me to Carol and I was not disappointed. I requested blonde…read morebalayage and she was quick, efficient, and so friendly! I will definitely be back and I'm so glad I have a hair stylist I can trust. I will certainly be referring her to friends and family. On top of the great service, her prices were reasonable and affordable. The salon was easy to find and the atmosphere was so relaxing and welcoming from the moment I walked in to the moment I left. If you schedule an appointment, ask for Carol! She's got 40+ years of experience

Everything went great!! The place is nice and well organized. They offer a lot more services than…read moreI was expecting. I was just there for a haircut.

Hannah didnt really listen to me about the specifics of what I wanted.. she was insistent about…read moretaking off approx 2-3 inches..! when I said no she smirked, giggled under her breath (I almost left at that point, but l really needed a trim), and then proceeded to cut my hair quite mediocre.. she didnt take enough off the top (as directed) I think this was a passive move, however, did retain the length, only because I countered it is the First Thing I stated when booking the appointment.. I will also note: wanted me to make appoint "online" (I called) it was like I was "bothering" her to make the appointment over the phone.. Im older and dont do much "online" or "emails".. was not happy! even though I tipped well (over 4O%) and never recieved a thank you.. I do try to be generous so they will remember me for next time, you know, how I like it, the kind of cut, etc.. but the thing about haircuts is you (well me) never really know until you (me) style it yourself.. my 2 stars is being highly gracious for what I paid (over $8O) for a trim. UPDATE: SLANDEROUS, MALICIOUS and DEFAMATORY response below is baseless in their claim(s).. seems all negative reviews are attacked until they are removed but I am choosing not to be bullied into doing so.. hence, they will hav to be made to correct their LEGALLY DAMAGING AND PERSECUTORY REMARKS.. I will say the $4O should hav been 4O%? (but hey Im a blonde and cant add right..) all I know is I charged money and gav cash money totalling over $8O.. like $85 and still the haircut (a Trim!) was awful when I got home and tried to style it the next day.. Truth is that "tasha D" wasnt even there, and has now produced, (in writing) what I was told is a retalitory response about "derogatory remarks".. I was advised she does this as a woke ruse to any negative comments about them, because they dont want you to know about their haphazard schedule or terrible service.. my two stars is now one.. BEWARE of this location. AVOID.

I suffer from thinning hair, but Hannah took care of me and made me as gorgeous as can be. She…read moreasked what I had in mind and gave some helpful suggestions without pressuring me. After the cut she also offered product and again, no pressure. I like that. The price was super reasonable, so tip big people. The online scheduling was super easy and you get a lot of reminders, so you can't possibly forget your appointment. This salon is located in a building with a collection of tiny beauty shops and such, which confused me a bit at my first visit. Once you enter though, just find her suite, which is to in the hallway going left. The suite numbers are listed atop the doors. I am glad to have found her and will certainly be back.

Came here about 2 weeks ago for a consult. When I first walked in I was greeted by a lovely woman…read more She offered to give me a tour of their facility, which is beautiful by the way. Extremely accommodating with coffee, water, mints, comfy seating. They have so many different options to choose from other than just getting your hair done. They offer lash extensions and brow lamination, massages, and lots more. They even have a boutique you can browse while waiting. It's kept clean and professional. I was very excited to meet the stylist and get my dream hair. But sadly, that wasn't what happened. I have dark hair and wanted it calico style, orange with blonde highlights. By the end of the consult we decided on dark hair with blonde highlights. Throughout the whole conversation the stylist kept talking me out of what I wanted. She said the color would bleed, it would be a long process, I could only shower in cold water, it's high maintenance etc etc. which sure could be true but there was absolutely no compromising and she completely changed what I wanted and made it sound like those were things I couldn't handle. I showed her a reference video of the hair I wanted and told her it did not have to be exact because I know my hair would process differently and her style may be different. She pointed at the orange part of the girls hair and said that was her natural color, which wasn't true. The girls roots were black. Once she started talking me out of the calico style I moved to maybe just doing it reddish orange. I showed her a few references of a character from a show, who obviously wears wigs but there was a different variety of red/orange, all of which I was fine with. I wanted to try to lift my hair to a red without bleach, which I know is possible because I've had my hair lifted before. But we talked about bleaching it and I told her I was fine with that but no matter what I tried to change she kept furthering from my original idea. So far in fact I started to get uncomfortable and almost just agreed to something I didn't even want. I also talked about cutting my hair because my ends are kind of thin and I know they will thin out over time, I asked what she thought and her response was whatever I would want done. And then went on to say "do I think anyone can cut their hair? Yes." It was just kind of irritating because I was asking her opinion as a professional and if I was a stylist that's not how I would have answered. I know she doesn't want responsibility if I end up not liking it but she could have answered it a bit better. "You know, ultimately we should do what you want. We can trim a bit off and see how you feel." Or something of the sort. I also have anxiety so when I go into places looking for your opinion it's also a comfort for me. Because I'm trusting you with something important and it made me not trust her when she couldn't offer her thoughts. There was also another girl with her, shadowing who made things kind of awkward as well. They would converse with one another while I was looking for references because I had to scramble for new ideas since she kept discouraging what I wanted. It just kind of made me feel like a third wheel. Her energy felt mean girl-ish to me. For example, there was another girl working and literally cutting someone's hair in the chair next to us. She wasn't there when we first started, but I guess her talking to her client was distracting to the stylist helping me and she made that known by loudly saying she couldn't focus because she has ADHD. There were other chairs we could have went to, even the lounge ones but she chose to sit there and seem irritated by someone else simply doing their job. We finished and went to the front to book and the same girl that was working next to us was there too. They have two computers and the one the girl I was talking to was on wasn't working. So she switched to the other one, but not before asking if the other girl was done using it. She just sat down and the other girl looked kind of uncomfortable. Just feeds into that mean girl energy that I sensed already. If she can't be considerate to her coworkers I would never think she'd be considerate of me. She tried to schedule me out all the way in mid June. She didn't mention any other stylist in case I wanted it sooner. I didn't end up scheduling and I'm glad I didn't because I would have hated my hair. I ended up going to another salon, asking her to lighten it and for blonde money pieces and she said "alright!" And explained my hair might not lift to a super orange or red color. She still agreed to my original idea but reminded me it might not turn out exactly like the reference, which I was perfectly fine with. I got the hair I wanted and left happy. Sadly I had to pay 25 for that consult and I'm not sure I'll ever return. If you have anxiety or are shy, be sure to stick to what you want. And don't feel pressured to do something you don't want. I hope you leave here happy!

Staff is super friendly. They care about you being relaxed and comfortable…read more Was scheduled for the blonde bombshell $275 plus extra if they use more product which they did. Was pretty sure we made our decision on the color based on the several photos we went over, 4.5 hours later the blonde was not close to what we discussed unfortunately. Left sad. The color is pretty but not what we discussed. No blonde at all and doesn't even look different than when I went it . Told her I needed to dryer to help the color but she said a towel is better, maybe better but the blonde is brown. They also charge a hefty convenience fee that was never mentioned until I got my bill emailed to me. Pay cash if possible.

Absolutely love this place, Brittany was my waxer and she's the best! Loved chatting it up with her…read moreand always made me feel very comfortable.

In town from out of town, I took a chance on the services through The Naked Monkey. I walked in,…read morewas greeted professionally and was quickly booked for the services I needed: an eyebrow wax. Lauren, the aesthetician made time for our appointment and shared her experience doing brows. I was immediately at ease. She did an excellent job cleaning up my eyebrows and I am so pleased with her work. I only wish I lived nearby so I could continue to support this shop

Wow! A hidden gem. Dannette Clark, the owner of Platinum, has created a beautiful salon…read more Beautifully appointed with separate areas for cuts, colour, and a relaxation room where you have your hair washed and a scalp massage. The stylists are creative and talented. My long-time stylist moved away and I tried Platinum because it is close to home. I was delighted to find an upscale salon with expert advice and services. Super happy to have a great salon close by!

My daughter and I love coming to Platinum. All the stylists are friendly and talented. Great place…read moreto come and relax.

I found this place just from driving by and decided I would try it for color after not having any…read morecolor in my hair for 2+ years. I wanted to go Burgundy red for winter (think red wine color) and am naturally a dark brunette. I emailed photos of what I wanted prior to coming for the appointment and was nervous because we were going away on a trip shortly after. The stylist who did my hair was really kind, I just don't think she knew what she was doing. My hair came out orange instead of dark red. I left because I was kinda in shock and she was really excited about it and didn't know how to tell her. When I got home my husband asked me what I did to my hair so that's when I realized I had to do something and change it. I emailed immediately and even called the next day after not hearing back via email and finally I just walked in two days later (and it seemed like they were avoiding me because they couldn't get ahold of the owners to figure out what to do). Eventually they scheduled me to come back the following day and tried to fix it but it was still super brassy. I spent over $240 (they didn't charge the second time) but still was really disappointed. Unfortunately I will not return here. Fortunately I found another awesome salon across town which is way cheaper and they seem to know how to use color. My hair has since been fixed (a couple hundred bucks later and a new stylist later).

My hair after leaving that salon was the definition of brassy! I even sent a picture of what I…read morewanted my hair to look like, using my own picture of my own hair from when someone else had done it. This other stylist also had to put in highlights over dark color and did a good job. I did not find my stylist to be very receptive at urban euphoria when I told her it was much warmer than what I wanted, she basically said that was the best that she could do, and, that before the toner it looked much worse. As if that is supposed to make somebody feel better. I don't believe she let it process near long enough. She said that it was a good first step, as if I'm going to let her touch my hair again. What's really disheartening is I have never paid more for a cut and color, and I have never been less satisfied. I have since toned my hair down some at home because I was not going to go out in public the way that it looked before, I'm just sad that I have had to spend yet more money trying to fix this mistake. I even tried to share what had helped other stylist do my hair in the past but again my stylist was not receptive to this. I think she wanted to get out of work on time. I tried to maintain composure and be polite during the appointment because I can understand the amount of time put in, but when I got home and saw how bad my hair was my heart sank. Including the picture I used to try and guide my stylist and what I actually ended up with (orange)

I loved my experience at SmartStyle! Not only did Nita Huddleston give me one of the best haircuts…read moreI've ever had she also listened when I said I care for my elderly Father, grandsons 2 and 3 yrs old also a 14 fur baby and I had zero time for myself so wanted to have a look that was little maintenance she went above and beyond! Love my hair! The razor cut allowed me to have full bodied and hair that looked natural . I took her advice on products and as we all know you leave the salon feeling like a million dollars however once you shampoo at home it's hard to achieve that just styled hairdo that wasn't the case! I am predicting more amazing hair days to come and only 15 min prep time! Now I'm going to use that time enjoying the ones I care for! Definitely will be back!

My haircut was awesome! Nita does a fantastic job always! Wouldn't have anyone else cut my hair!read more

I have been getting my hair colored at 1st Impressions by Erica for 7 yrs. The shop is not fancy…read moreand you will not be offered a cup of coffee. You will; however, be charged a competitive price for the service provided in a nice, close-to-home shop. Erica is, as I'm sure the other stylists are as well, very flexible. I recommend trying any of the stylists at this shop if you're looking for someone new.