Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!

Dropped off my car for a headlight change and Rick was super quick with the service and the price…read morewas very reasonable. I will definitely be back!

great business very helpful, gold service. came in late they were almost closing it was an…read moreemergency and they were wonderful will definitely be a return customer highly recommen Ferry's tires. Donna Kookoolis

I got a nail in my tire and shopped around prices at other auto shops. They had the lowest price so…read moreI tried them out. They were incredibly nice guys. They knew their stuff and were able to lift car, remove tire, pull out nail, patch tire, put it back on ....in about 15 minutes. It cost $15. More than the speed of service, I was impressed by how nice these guys were. Really friendly guys.

I went in for a simple oil change, Keep in mind .my S.U.V has no leak at all ..I left firestone…read morewhit a oil leak gushing , everywhere i parked ...and they try sell me a battery .when my die hard battery was only a 1 1/2 old ...never again

Brought my 2014 Focus in because the radiator had problems and the car was overheating. They…read morereplaced the radiator incorrectly and left the engine thermostat locked open. I went back to my dealer just to find out I needed a new radiator ($400) and had to pay for a new thermostat ($1100). If you need a new tire, fine, but their mechanics don't seem to know what they're doing.

Have been here three or four times and hands down a gem of a service shop as well as great tire…read moreprices. They've done tires, battery on my car and now I just had them do complete brake job. It was perfect and you could tell it was triple checked. Treated like family start to finish. A+++++

Unglaublich. If one chooses to work here. Get the promises in writing. Otherwise only give fifty…read morepercent.

Great integrity let you know exactly what they're gonna do and how much is going to cost they work…read morewith you. Family business my first time going to them they got me in immediately, and I have to say my car has never performed better..

Do not be fooled by all the good reviews you see on here! These people are rip off artists! I took…read moremy car there for one simple oil change and ended up shopping for a engine. The mechanics are skilled in sabotaging cars and charging you 4 or 5 hours labor for jobs they finished in under 45 minutes. The funny thing is that I was informed that the mechanics are all illegals! So if you decide to take your car, truck or SUV there then you deserve to be RIPPED OFF!!! The only thing that could maybe improve this place is to bring back Tom jr because Tom sr is nothing but a crook!!!

Driving down I95 in CT for the holidays and a tire started losing air. Pulled off the road and…read morepumped it up, but 20 miles later the TPMS went, off warning of low pressure. Whip-IT Tire (love the name) is conveniently located just off Exit 54 in Branford. They pulled a nice sized nail out of the tire and patched it up quick. Couldn't ask for faster, better service!

Integrity. Honestly. Simple words but IMHO sometimes hard to find in the auto repair space. But…read morehappily whip-it folks seem to have it. I've been here twice and both times they have been very straightforward in providing a clear analysis of the problem and fair quotes. The did a solid job and actually identify things that other mechanics had missed and did not overcharge. I also like that they actually show you what they have done. John who is a GM is really great and cares about his customers. Good value. Aside this place is very close to a Starbucks so easy to work there while waiting.

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

I've been getting my car fixed at Robert's for over 20 years. They are great. It's also a DMV…read moreapproved Emissions Testing Staion. Steve is very friendly and I am very pleased with their service.

Being a girl who just moved to the East Coast, it's really easy to feel completely overwhelmed by…read morebuying a used car especially after getting scammed on the first used car I bought here. I decided to take the next car I was going to buy off CL into the mechanic this time. Long story short, the guys here were AMAZING. Larry really took his customer service to the next level and I was extremely comforted knowing I was in good hands. He treated me like his own daughter and I really needed that. He had his master mechanic look over the car for me and they ended up saving me about 5,000 of repairs if I had bought this car (just shy of 9K including the car). Once again the guy off of CL said had "absolutely no problems." And they ended up giving me a ride home:) Best 100 dollars I've spent. Master mechanic was awesome, Daniel was awesome, Larry was awesome. I will definitely be making another visit soon.

WOMEN BEWARE: My Pep Boys Hamden experience left me feeling targeted, dismissed, unsafe, and with a…read moredead car. I brought my gold 2008 Buick Enclave to Pep Boys Hamden on July 16, 2026 for emissions and a simple oil change. The emissions portion was quick, but I then spent about 4 hours waiting for what should have been a routine oil change. At the end of that long wait, Pep Boys claimed there was an engine oil leak and immediately tried to push me toward paying for a $200+ diagnostic. That did not make sense to me because the vehicle had recently been purchased and checked before purchase with no known engine or transmission issues. Less than 2 weeks after this supposed oil change, the "Change Engine Oil Soon" light came on. My team and I had to buy engine oil and add oil ourselves just to bring the oil level back to where it needed to be. That is shocking after paying for an oil change. The vehicle later began shaking, overheating, and showing warning lights. I took it to Monro for a second opinion, and Monro stated there was no engine oil leak. They also identified transmission-related issues and signs consistent with improper transmission-fluid interference and unauthorized transmission work/tampering. What stood out to me is that Monro did not try to take advantage of the situation. They were transparent, showed us the codes, explained what they saw, and even recommended a proper transmission specialist instead of trying to sell us a transmission job themselves. Based on my experience, Monro was a far better and more honest option. When I returned to Pep Boys, manager Bert's explanations kept changing. His own scanner showed transmission codes, warning lights came on during the drive, the vehicle began shaking again, and he ultimately concluded the car was no longer safe to drive. Even after seeing that himself, he still claimed Pep Boys had done a proper oil change and had nothing to do with the damage. As a woman, this experience made me feel targeted, dismissed, and taken advantage of. Bert's comments about the female technician/manager at another repair shop were misogynistic and offensive, and his treatment of me felt misogynistic too. I felt like Pep Boys believed I could be misled into paying for diagnostics or repairs I did not need. My warning to other women: BEWARE. GO SOMEWHERE ELSE! Get a second opinion. Do not let Pep Boys pressure you into paying for diagnostics after they create or "discover" problems that were not there before. A female family member heard what happened and immediately said, "Why would you ever bring your car to Pep Boys? Pep Boys kills cars." Based on my experience, "Pep Boys Kills Cars" feels like an accurate warning. I have video evidence of the diagnostic codes, the Monro technician statements, and the interaction with Pep Boys staff. A formal legal notice is also being sent to Pep Boys demanding preservation of all camera footage, service records, diagnostic records, communications, metadata, and related evidence. I am willing to update this review if Pep Boys does the right thing: pays for the full repairs, refunds the failed oil-change service, reimburses related expenses, and provides a serious corporate response. Until then, my warning is simple: women should beware of Pep Boys Hamden and consider going to Monro or another transparent shop instead. The image shown is by the scanner showing over 20 transmission codes now. They also changed the comments in the receipts upon getting a printout when we came back on 8/1/26.