Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!

Dropped off my car for a headlight change and Rick was super quick with the service and the price…read morewas very reasonable. I will definitely be back!

great business very helpful, gold service. came in late they were almost closing it was an…read moreemergency and they were wonderful will definitely be a return customer highly recommen Ferry's tires. Donna Kookoolis

I got a nail in my tire and shopped around prices at other auto shops. They had the lowest price so…read moreI tried them out. They were incredibly nice guys. They knew their stuff and were able to lift car, remove tire, pull out nail, patch tire, put it back on ....in about 15 minutes. It cost $15. More than the speed of service, I was impressed by how nice these guys were. Really friendly guys.

I went in for a simple oil change, Keep in mind .my S.U.V has no leak at all ..I left firestone…read morewhit a oil leak gushing , everywhere i parked ...and they try sell me a battery .when my die hard battery was only a 1 1/2 old ...never again

Brought my 2014 Focus in because the radiator had problems and the car was overheating. They…read morereplaced the radiator incorrectly and left the engine thermostat locked open. I went back to my dealer just to find out I needed a new radiator ($400) and had to pay for a new thermostat ($1100). If you need a new tire, fine, but their mechanics don't seem to know what they're doing.

Have been here three or four times and hands down a gem of a service shop as well as great tire…read moreprices. They've done tires, battery on my car and now I just had them do complete brake job. It was perfect and you could tell it was triple checked. Treated like family start to finish. A+++++

I have been a Star Tire client for close to 20 years. Most of that time I was able to get excellent…read morecustomer service and support. That has changed. I will not be going back again. Front desk staff was stoned, place smelled of weed.

Great integrity let you know exactly what they're gonna do and how much is going to cost they work…read morewith you. Family business my first time going to them they got me in immediately, and I have to say my car has never performed better..

Do not be fooled by all the good reviews you see on here! These people are rip off artists! I took…read moremy car there for one simple oil change and ended up shopping for a engine. The mechanics are skilled in sabotaging cars and charging you 4 or 5 hours labor for jobs they finished in under 45 minutes. The funny thing is that I was informed that the mechanics are all illegals! So if you decide to take your car, truck or SUV there then you deserve to be RIPPED OFF!!! The only thing that could maybe improve this place is to bring back Tom jr because Tom sr is nothing but a crook!!!

Driving down I95 in CT for the holidays and a tire started losing air. Pulled off the road and…read morepumped it up, but 20 miles later the TPMS went, off warning of low pressure. Whip-IT Tire (love the name) is conveniently located just off Exit 54 in Branford. They pulled a nice sized nail out of the tire and patched it up quick. Couldn't ask for faster, better service!

Integrity. Honestly. Simple words but IMHO sometimes hard to find in the auto repair space. But…read morehappily whip-it folks seem to have it. I've been here twice and both times they have been very straightforward in providing a clear analysis of the problem and fair quotes. The did a solid job and actually identify things that other mechanics had missed and did not overcharge. I also like that they actually show you what they have done. John who is a GM is really great and cares about his customers. Good value. Aside this place is very close to a Starbucks so easy to work there while waiting.

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

I've been getting my car fixed at Robert's for over 20 years. They are great. It's also a DMV…read moreapproved Emissions Testing Staion. Steve is very friendly and I am very pleased with their service.

Outstanding Service Thanks to Larry at Pep Boys in Hamden I…read morecan't say enough good things about Larry at the Pep Boys in Hamden. On one of the coldest, most miserable mornings, I found myself dealing with a completely flat tire--never a great way to start the day, especially in freezing weather. From the very first moment, Larry went above and beyond in a way that truly stood out. Before I had even arrived at the shop, Larry took the time to speak with me over the phone, immediately understanding the situation and showing genuine concern. That alone made a stressful morning feel a little more manageable. When I finally arrived by tow truck, I was blown away to discover that Larry already had all of my paperwork prepared and ready to go. No confusion, no delays, no extra stress--just efficiency, professionalism, and kindness. Not only was my tire fixed quickly, but Larry also made sure my warranty was honored without any hassle. He handled everything smoothly and confidently, clearly knowing his stuff and advocating for the customer every step of the way. It's rare to find someone who combines technical knowledge with such strong customer service, but Larry does exactly that. What really made the experience exceptional was Larry's attitude. He was friendly, calm, and reassuring throughout the entire process, turning what could have been a frustrating, time-consuming ordeal into a surprisingly pleasant experience. In an industry where great service can sometimes feel hard to come by, Larry truly sets the standard. If you ever find yourself in need of help at the Pep Boys in Hamden, I sincerely hope you get to work with Larry. He is an absolute asset to the store and a perfect example of how customer service should be done. Thank you, Larry, for turning a freezing, stressful morning into a five-star experience--I'm incredibly grateful!

Had a 9:00 am appointment for a oil change they took the car right in however it took them 1 1/2…read morehours to do it. I looked in the garage and the technician was just leaning on the column on his phone. I said something about it and they went out to the garage and came back told me they were " wrapping it up now" . If you have nothing to do on a Saturday I guess this place is for you. Not me.