Hands down the worst shop I've ever dealt with. I went in to get ONE tire sensor replaced and they…read morekept my car for 8 hrs. When I finally got it back, not only did the new sensor not work, but all four sensors were not responding, my rim was damaged, and the tire they worked on had a slice in the sidewall. When I called them out, they immediately tried to flip it on me, saying I "must've hit a curb." On top of that, there was grease around the cut and the tech even admitted they patched the sidewall--which is ILLEGAL and flat-out dangerous. No legit shop would ever do that unless they were trying to cover up their own mistake. Their response? "We'll call our rim guy." Well the rim guy said it wasn't repairable, and instead of owning up, they told me they weren't replacing a thing. So now I'm stuck dropping $700 on a new rim and tire that they refuse to take responsibility for. The owner Tony was rude, arrogant, and tried to bully me into thinking they "did me a favor" by patching the sidewall. A favor?? If I didn't know better about cars I could have been put in a dangerous situation. This place is a joke. Dishonest, careless, and dangerous. Don't trust them with your car. Ever.

If you need a simple service go somewhere else..been there 6 times for a small issue owner just…read morewalked away..still the same issue ..made up many excuses..zero stars

Driving down I95 in CT for the holidays and a tire started losing air. Pulled off the road and…read morepumped it up, but 20 miles later the TPMS went, off warning of low pressure. Whip-IT Tire (love the name) is conveniently located just off Exit 54 in Branford. They pulled a nice sized nail out of the tire and patched it up quick. Couldn't ask for faster, better service!

Integrity. Honestly. Simple words but IMHO sometimes hard to find in the auto repair space. But…read morehappily whip-it folks seem to have it. I've been here twice and both times they have been very straightforward in providing a clear analysis of the problem and fair quotes. The did a solid job and actually identify things that other mechanics had missed and did not overcharge. I also like that they actually show you what they have done. John who is a GM is really great and cares about his customers. Good value. Aside this place is very close to a Starbucks so easy to work there while waiting.

Stopped in for a tire rotation, which would be free as a had previously bought my tires there…read more I was sold an alignment too - for $149. After the rotation/alignment was completed, I was told my rear disc brake pads had less than 3mm and that I required a brake job for $399. They created a diagram of the car with be bright yellow lines highlighting the trouble. I felt a bit pressured to get the brakes repaired right then at their next-door brake shop. Two days later, I got a second opinion at another shop. They told me my brakes had at least half of their life left. So sad this happened, previously I've had good service at Town Fair. Oh well, never again - Ciao TFT!

I went to this shop to get a damaged wheel repaired, but to my surprise, they actually broke my…read moretire pressure sensor in the process--and then had the audacity to tell me to go to a dealership to get it fixed! You broke it while it was in your care, yet you expect me to pay a dealership to repair the damage you caused?

This organization is open 7 days a week rain shine cold or warm weather! They never disappoint! It…read morewas a 6pm on a Sunday evening when I first began going to this business for help. I had a flat on the connector corridor into I91-N. Sometimes you have to watch for debris on the road, can't roll over everything you see and then think you won't get a flat. I really truly appreciate this business for being available at the most inconvenient time of the day! Swift service, friendly, all the time; good prices for new and for almost new used tires! Definitely worth having them see any of your tire needs.

The guys have legend status. I mean the place is right off…read morethe highway (whew!), and they seem to work at a nice enough clip. So even if you notice a couple of cars in front of you, don't worry, they will handle you shortly. I went in for a slow leak. They patched it and then pointed out a bubble on another tire. They replaced that tire promptly and then sent me on my way. That extra bit of attention possibly saved my life and definitely saved my trip. The prices were very fair too.

Branford location is the best! Great, dependable service. I had to return a week after service to…read moreget some paperwork for a rebate and the gentleman working helped me effortlessly. Thank you! -Loyal Customer

Everything, the service was excellent. Went on a Saturday morning and it was finished in no time at…read moreall. Customer service was top notch also.

You cannot ask for a nicer crew to help a lady in distress. I am totally in awe of the…read moreconsideration and care that was given me, multiple times. I wish there were more stars to give. I will never go any other place. Thanks to Dave and the entire team, outstanding.

Nicest people ever! Had flat tire late afternoon on Friday driving from RI to NY. They didn't…read morehave size I needed but put donut on, took old tire off rim, told me exactly what I needed and told me where to go. Wouldn't take any $. There are good, honest, competent people in this world and some of them work at United Tire. Highly recommend! Thank you!

I brought my vehicle in specifically to address an electrical short affecting the air conditioning…read moresystem. I clearly explained the issue upfront, yet the shop proceeded with unrelated repairs that had nothing to do with the electrical system. Despite being contacted twice and assured that the problem had been resolved, the original issue remained completely unfixed when I picked up my vehicle. To make matters worse, I was told I needed a brand-new starter, when in fact the only issue was a missing bolt -- a basic oversight that raises serious questions about their diagnostic process and integrity. This experience strongly suggests either a lack of technical competence or intentional upselling of unnecessary repairs. I would caution others against trusting this establishment, and believe it warrants further investigation for questionable and potentially unethical business practices.

These guys are really honest. We were driving home from Rhode Island to Maryland when we hit…read moresomething on 95 and we heard a horrible metal on metal grinding sound. AAA recommended this Midas. We called and they promised to get us in today as they knew we were far from home. Once we got the car there, they were able to look at it and determined that just a backing plate got pushed out of place. Fixed it and we were on our way in 15 minutes. No charge. I'm positive most other garages would have charged us for something completely unnecessary. Like I said, these guys are honest. I don't live in CT so likely won't be back but if you live nearby, I'd give them a chance.

Don't usually leave reviews but I must say I was a little taken back by my latest oil change. I do…read morelike that they take pics and tell you the condition of the car. I did not appreciate that they said my coolant was low, it was not when I checked cold as the manual states. Showed me a test of a failed battery, declined because it is warrantied by AAA whose test shows its good, who to believe?? Also trying to get a brake job that wasn't needed. The kicker, paid for full synthetic, who knows at this point and the sticker says to change in 3000 miles. Why pay for synthetic then? Too many questions after that service, not sure I can go back.

Yet again, my daughter had a tire issue just as she was about to leave on a 300-mile trip. Of…read morecourse it's a Saturday afternoon right before a holiday. Of course Townfair can't do anything til Tuesday and Torello is closed. We stopped at Meineki just on the chance they could have it fixed by the end of the day. Well we had a fixed tired in less than an hour!! I don't know why I bother with anyplace else. Bob always has own back! Thanks again! My daughter is on her way to see friends!

Had a great experience with Everett and Jose today -…read more Both very professional From first phone call to actual service completed -

To high priced and things not needed to be put on the repairs list.had new items on vehicle they…read moresaid Needed to be replaced

Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!

Dropped off my car for a headlight change and Rick was super quick with the service and the price…read morewas very reasonable. I will definitely be back!