Hands down the worst shop I've ever dealt with. I went in to get ONE tire sensor replaced and they…read morekept my car for 8 hrs. When I finally got it back, not only did the new sensor not work, but all four sensors were not responding, my rim was damaged, and the tire they worked on had a slice in the sidewall. When I called them out, they immediately tried to flip it on me, saying I "must've hit a curb." On top of that, there was grease around the cut and the tech even admitted they patched the sidewall--which is ILLEGAL and flat-out dangerous. No legit shop would ever do that unless they were trying to cover up their own mistake. Their response? "We'll call our rim guy." Well the rim guy said it wasn't repairable, and instead of owning up, they told me they weren't replacing a thing. So now I'm stuck dropping $700 on a new rim and tire that they refuse to take responsibility for. The owner Tony was rude, arrogant, and tried to bully me into thinking they "did me a favor" by patching the sidewall. A favor?? If I didn't know better about cars I could have been put in a dangerous situation. This place is a joke. Dishonest, careless, and dangerous. Don't trust them with your car. Ever.

If you need a simple service go somewhere else..been there 6 times for a small issue owner just…read morewalked away..still the same issue ..made up many excuses..zero stars

Driving down I95 in CT for the holidays and a tire started losing air. Pulled off the road and…read morepumped it up, but 20 miles later the TPMS went, off warning of low pressure. Whip-IT Tire (love the name) is conveniently located just off Exit 54 in Branford. They pulled a nice sized nail out of the tire and patched it up quick. Couldn't ask for faster, better service!

Integrity. Honestly. Simple words but IMHO sometimes hard to find in the auto repair space. But…read morehappily whip-it folks seem to have it. I've been here twice and both times they have been very straightforward in providing a clear analysis of the problem and fair quotes. The did a solid job and actually identify things that other mechanics had missed and did not overcharge. I also like that they actually show you what they have done. John who is a GM is really great and cares about his customers. Good value. Aside this place is very close to a Starbucks so easy to work there while waiting.

Went in today to help my 80 yr old mother purchase tires…read more Elijah greeted us warmly and listened to our needs. He gave his recommendations based on our needs and never tried to push anything that would be additional on us...but did explain everything that was available. He made us feel as though we were in good hands. Also the work was done in a very timely fashion

This place was a disaster, first they lost a set of keys for a older woman's car, she waited for 2…read morehours thinking her car was being worked on, they had to get her a ride home and she had to wait until the next day for a locksmith to get her a new key. Second, I waited in another car in the back and the techs were driving the customers cars recklessly with no regard for their vehicles, it was ridiculous. Lastly all the monitors were off in the waiting area, so you couldn't see your vehicle being worked on, the reason for this was because they were smoking weed in the Bay Area, I know this because I saw them and smelled it, Branford Town Fair is a disaster, I'll never return.

I called ahead and was told to come down for service. When I arrived, I was refused service without…read morea clear explanation, even though I had been told over the phone to come in. It was a frustrating experience and felt like a complete waste of my time. Based on how I was treated, I will not be returning and would not recommend this business.

This organization is open 7 days a week rain shine cold or warm weather! They never disappoint! It…read morewas a 6pm on a Sunday evening when I first began going to this business for help. I had a flat on the connector corridor into I91-N. Sometimes you have to watch for debris on the road, can't roll over everything you see and then think you won't get a flat. I really truly appreciate this business for being available at the most inconvenient time of the day! Swift service, friendly, all the time; good prices for new and for almost new used tires! Definitely worth having them see any of your tire needs.

Branford location is the best! Great, dependable service. I had to return a week after service to…read moreget some paperwork for a rebate and the gentleman working helped me effortlessly. Thank you! -Loyal Customer

Everything, the service was excellent. Went on a Saturday morning and it was finished in no time at…read moreall. Customer service was top notch also.

Great customer service! They're honest and reliable with a friendly atmosphere. Ethan and Dave are…read morethe best! Although I could go somewhere closer to my home , I drive a half hour to their shop to have them work on my vehicles because they are so trustworthy and reasonably priced. I would highly recommend them. Thanks guys! Debby S

You cannot ask for a nicer crew to help a lady in distress. I am totally in awe of the…read moreconsideration and care that was given me, multiple times. I wish there were more stars to give. I will never go any other place. Thanks to Dave and the entire team, outstanding.

I brought my vehicle in specifically to address an electrical short affecting the air conditioning…read moresystem. I clearly explained the issue upfront, yet the shop proceeded with unrelated repairs that had nothing to do with the electrical system. Despite being contacted twice and assured that the problem had been resolved, the original issue remained completely unfixed when I picked up my vehicle. To make matters worse, I was told I needed a brand-new starter, when in fact the only issue was a missing bolt -- a basic oversight that raises serious questions about their diagnostic process and integrity. This experience strongly suggests either a lack of technical competence or intentional upselling of unnecessary repairs. I would caution others against trusting this establishment, and believe it warrants further investigation for questionable and potentially unethical business practices.

These guys are really honest. We were driving home from Rhode Island to Maryland when we hit…read moresomething on 95 and we heard a horrible metal on metal grinding sound. AAA recommended this Midas. We called and they promised to get us in today as they knew we were far from home. Once we got the car there, they were able to look at it and determined that just a backing plate got pushed out of place. Fixed it and we were on our way in 15 minutes. No charge. I'm positive most other garages would have charged us for something completely unnecessary. Like I said, these guys are honest. I don't live in CT so likely won't be back but if you live nearby, I'd give them a chance.

I have Honda CR-V I brought in for service, I feel very confident in the service they provide,…read moretrustworthy mechanics and awesome customer service. Call them for any of your car needs. They also offer online booking. 203-488-1158

Don't usually leave reviews but I must say I was a little taken back by my latest oil change. I do…read morelike that they take pics and tell you the condition of the car. I did not appreciate that they said my coolant was low, it was not when I checked cold as the manual states. Showed me a test of a failed battery, declined because it is warrantied by AAA whose test shows its good, who to believe?? Also trying to get a brake job that wasn't needed. The kicker, paid for full synthetic, who knows at this point and the sticker says to change in 3000 miles. Why pay for synthetic then? Too many questions after that service, not sure I can go back.

Cannot recommend. Overpricing repair work, not on your side. Every repair quote was $2,000.00.read more

To high priced and things not needed to be put on the repairs list.had new items on vehicle they…read moresaid Needed to be replaced

Took Lexus in for a look over and mileage service. The team was friendly, and made the drop off…read morequick and easy. They called back same day with inspection report. Recommended a couple services based on Lexus service guidelines for mileage. No pressure to do any of the work, just a straightforward, honest assessment and service recommendation. Agreed to have spark plugs changed and wipers replaced. At pick up the bill was below the verbal estimate. Overall best experience yet with an auto mechanic. Highly recommend!

Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!