My aluminum wheel was scuffed in 3 places. My wheel was repaired. It's perfect now. Be patient with…read morethe repair. There was some delay in getting the wheel back. However, they did a great job.

My car battery died close to midnight about 5 miles from home. After an hour of calling different…read morecompanies I called here and was initially told 90 mins before someone was available, I said I would call back if I could not find someone sooner. They called me back within 15 mins and had someone to me in 20 mins Hector was so nice, friendly, and made me feel comfortable. I'd definitely recommend their service.

From the owner: We have been #1 in Connecticut for over 3 years running. Timely, professional, and priced right…read more We understand that being in need of our emergency services is important to you. No job to big or small

My issue is with staff attention and attitude. I arrived for…read morean oil change. I'm a bit particular about oil filters so I brought my own. When a staff member finally came out, I asked if I'd get a reduced price for doing so. The very young man did not know, nor did he know how to operate the computer to get my information. He went in the back to speak to the manager about the oil filter. Another staff member came out and took my information and then went to start the oil change. I had requested the full synthetic oil change listed at $79.99. That seemed a bit high but this place is convenient for me. When the oil change was completed, I was told the total came to $95.07. When I asked about bringing my own oil filter and a reduced cost, they went to get the manager. The manager informed me the oil filter they include with the oil change is "free" and therefore I would receive no discount for bringing my own. She seemed a bit bothered that she had to explain this to me. I found this response and attitude unacceptable. I own three cars and now they have lost the maintenance and car wash business for all three. After leaving I looked at the $95.07 receipt and saw a $6.40 charge for "parts." What parts do you use in an oil change besides a filter? One last note - when I stopped across the street at an unrelated business, I related my unhappy experience at Squeaky Clean. The cashier said "Oh yeah, they're terrible." The customer behind me also said, "Yeah, I stopped going there over a year ago." There are plenty of places to get an oil change - I recommend you try one of them instead.

Stopped in for an oil change a few weeks ago during my lunch break during the week…read more You pull around to the back where someone will come out to greet you and take your car. When you go inside, the place is nice and accommodating to wait in. Snacks available for purchase if you want and a large selection of car air fresheners. Annoyance: There isn't a dedicated counter person. This is the second time that I've come here for service and have had to wait for someone to come in from wiping down or vacuuming a vehicle to see what I needed (which was to promptly pay and get out of there before my lunch was over). You kind of feel like you need to flag someone down....all the time. Otherwise, chances are that I would have given 5 stars.

Branford location is the best! Great, dependable service. I had to return a week after service to…read moreget some paperwork for a rebate and the gentleman working helped me effortlessly. Thank you! -Loyal Customer

Everything, the service was excellent. Went on a Saturday morning and it was finished in no time at…read moreall. Customer service was top notch also.

We've been going to Torello for several years. They're awesome. They stick to their estimates,…read morecommunicate well and are nice! These days, businesses that treat their customers well can be hard to find. Torello stands out when it comes to customer service.

Owned and run by Joanna who knows her stuff! So far three of my family members have bought tires or…read morehad their oil changed there. The place is clean and organized and the owner and staff are pleasant. Definitely will return when my car needs more services.

You cannot ask for a nicer crew to help a lady in distress. I am totally in awe of the…read moreconsideration and care that was given me, multiple times. I wish there were more stars to give. I will never go any other place. Thanks to Dave and the entire team, outstanding.

Nicest people ever! Had flat tire late afternoon on Friday driving from RI to NY. They didn't…read morehave size I needed but put donut on, took old tire off rim, told me exactly what I needed and told me where to go. Wouldn't take any $. There are good, honest, competent people in this world and some of them work at United Tire. Highly recommend! Thank you!

Hands down the worst shop I've ever dealt with. I went in to get ONE tire sensor replaced and they…read morekept my car for 8 hrs. When I finally got it back, not only did the new sensor not work, but all four sensors were not responding, my rim was damaged, and the tire they worked on had a slice in the sidewall. When I called them out, they immediately tried to flip it on me, saying I "must've hit a curb." On top of that, there was grease around the cut and the tech even admitted they patched the sidewall--which is ILLEGAL and flat-out dangerous. No legit shop would ever do that unless they were trying to cover up their own mistake. Their response? "We'll call our rim guy." Well the rim guy said it wasn't repairable, and instead of owning up, they told me they weren't replacing a thing. So now I'm stuck dropping $700 on a new rim and tire that they refuse to take responsibility for. The owner Tony was rude, arrogant, and tried to bully me into thinking they "did me a favor" by patching the sidewall. A favor?? If I didn't know better about cars I could have been put in a dangerous situation. This place is a joke. Dishonest, careless, and dangerous. Don't trust them with your car. Ever.

If you need a simple service go somewhere else..been there 6 times for a small issue owner just…read morewalked away..still the same issue ..made up many excuses..zero stars

Outstanding customer service. Always quick and reliable. 10/10 stars. Tom is one of the best…read moremechanics around. Doesn't sell you other things just gets to the point and tell ya what you need. Sean is also the best in the front. If you need work done I would highly recommend this place.

Unknowledgeable crooks that will call you a liar. Charged like 400 bucks for a 60 dollar ecu and…read morethey didn't even program it right. When brought back and said no cruise and oil light is on one of the lamebrained dickheads that works there basically called me a liar... Avoid these sheisters at all costs!

Inquired about a coilover install on by 2025 GLI. The job was coilovers, strut bar install and toe…read morearms and upper control arms for the alignment adjustment. Quote i received didn't seem to have an alignment included and was $2300. The coilovers have camber plates and I have new mounts. I can understand if you are expensive. That's your perogative but this is robbery!!!! Install & Adjust BC BR Series Coilover Kit (Customer Supplied) $1,748.00 Install Rear Camber Arms & Rear Toe Arms (Customer Supplied) **Only Accurate If Done w. Above Job** $508.57 Install Front Strut Brace (Customer Supplied) **Only Accurate If Done w. Above Job** $52.97

I brought my 2005 S2000 to XLR8 due to a shaking/vibration at 70-80 mph (OEM wheels and…read moresuspension). I suspected an unbalanced wheel and chose XLR8 specifically because they have a road force balancer and specialize in sports cars. They test drove the car and confirmed the issue. During the road force balance, they broke one of the wheel studs. I was told this happened during lug nut removal and that the stud must have already been damaged. I had personally removed and installed the wheels prior to this visit without issue and always torque to spec, but since the damage had already occurred, I allowed them to continue the service. After a second test drive, the vibration was still present and they were unable to diagnose it further. They suggested it might be related to an engine torque damper and specifically assured me that it was not caused by the wheel/tire setup. I left $208 poorer, with no resolution to the issue, and a broken stud which I later replaced myself. A few months later, I had new tires installed and the wheels balanced at a different shop. The vibration was completely gone. This confirmed that the issue was indeed wheel/tire related, directly contradicting XLR8's diagnosis. The only reason this is a two-star review rather than one is because communication was timely and the documentation/photos provided were thorough. Unfortunately, the quality of the work and the diagnosis itself fell well short of expectations.

I bought my X3 in 2020 from Carhavn and they have been maintaining it from day 1. Carhavn offer…read morefriendly and professional service at a fraction of the cost of a dealer. They always use new OEM parts and always make repair recommendations to keep you on the road safely. Reading some of the negative reviews I wonder who is to blame? Carhavn are selling used cars with a good amount of mileage this is why they recommend you take a service warranty when you purchase the vehicle: I followed their recommendation and couldn't be happier. It is a reliable insurance which pays for most expensive repairs. I didn't know Carhavn at the time of purchase so I asked if I could take the car to a BMW dealership for an inspection: Ramiro was very gracious to let me drive the car there and I made the purchase with confidence knowing what would potentially be an issue later. Do not blame Carhavn for not doing your homework at the time of purchase, you are not buying a new car. Carhavn offers you a reliable service warranty, buy it! But if you don't, don't complain later or call this warranty "crap" as you do not even know what you are talking about.

He doesn't care about the quality of the cars or how he treats people -- it's all about making a…read morequick buck. He'll throw together a car using old or used parts just to sell it off and make a profit. Don't trust him or the way he does business. It's all about appearances, not honesty or quality.