Formerly my go-to Norfolk treasure trove of family shoes now an afterthought due to inconsistent…read moreselection. Store is just off of the interstate, tucked into a visibly obstructed corner with plenty of shared Southern Shopping Center parking. Employees are friendly and willing to help; one even allowed me to use their non-public restroom. It was a #1 emergency! Store is clean and well lit with an average amount of space to browse. Nike, Adidas, Vans, and New Balance were once reliably stocked in sizes needed by our entire family. Now, I've noticed stock has dwindled, not to mention replaced by "other" brands like Reebok, Fila, and K Swiss. This approach is further complicated their pricing strategy. Inflation aside, we used to score those popular brands for ~$20. Now, there's less of them with nothing under $40 WITH SALES! I understand the desire to introduce more variety; however, I'd selfishly suggest NOT sacrificing the availability of more relevant/popular brands.

I had a great experience getting some work steel toed boots here!…read more The staff was helpful without being intrusive. The great service pays for any patronage.

Love NR but not super happy to have such long lines at the register and tons of floor people. Let…read moreme clarify-it is the holidays and it's nice to see people out shopping on a Thursday afternoon!! Store was FULL of shoppers. And seemed to have plenty of staff! But only had two -then finally added a third cashier. All while there were literally groups of staff on the floor and behind the counter. People were leaving the line (that had DOZENS) because they were waiting SOO LONG! And, there were groups of employees gathered within sight of this very long line that was snaking through the store. Just thought Mgt would want to know -it wasn't a good scene!! Lots of loyal NR customers that wanted to spend money-and not enough cashiers to help !!

Enough parking available within the plaza, no need to pay. The store itself was well identified and…read morevery clean. I feel like Ive seen better selection of purses at different locations, their home section was too small for me. Their beauty aisle was definitely worth my time (face and skin products) but the nail polish options is not what im used to. I had to look for it to find it on a column and it was just 3 colors and not the brand i was looking for. The staff was cool and made sure to let me know where some of the cool items were so I can keep buying.

I used to shop here all the time growing up to get my dance wear. For years they seemed to have…read moregood service, never had any issues but things went pretty downhill when I started needing pointe shoes. It's been a couple years since this happened and I now dance in Florida (I just went to a dance wear store down here and had a completely different experience which reminded me of my experience here and I wanted to warn others). The first time I got fitted for pointe shoes- the saleswoman (maybe in her 40s or 50s I would say? Not sure if she's the owner, had short black/brown hair at the time) was SUPER condescending about my feet and made me feel like I was a burden to her because my feet were "so flat" and made more than one comment about it. Mind you I was like 13 at the time and already insecure enough about my body. Whatever- it was my first time being fitted for shoes and it's like the only dance store in Virginia Beach so my mom and I just bought them and left. Getting your first pair is supposed to be fun and memorable and she tainted that experience for me. The second time- maybe a few months later- My dance teacher recommended I try new shoes because she wasn't sure if the ones I was given were the right fit anymore. When I went back, I brought my old pair but let them know what my dance teacher recommended about possibly trying a different brand and they let me know it was going to be I believe another $10 to be fitted for new ones. The woman (same one we had a poor experience with the first time) had me try on two pairs. Two. From the same brand as my old shoes because she said I just might need a different size. Wow what a time consuming process! Totally worthy of being tacked on a $10 fee! When my mother inquired more about the fee and expressed her frustration because the shoes were nearly $100 and that process only took her maybe 5 minutes- the saleswoman just yelled, complained, insulted my mother and said we could take our business elsewhere. So we did. Had to drive to a different store in Chesapeake, but I had a great experience, the saleswoman was very complimentary, had nothing but posts things to say about my feet and recommended a completely different brand to me that ended up feeling a thousand times better. No fee. She spent a good 20 minutes with me making sure they felt good. This was my go-to dance wear store growing up and it's really terrible this happened. Do better.

Newer location in the last 2 years. Very helpful staff that says a big hello when you walk in…read more Discounts off most items if you are at a dance school. Also 15% off if an ODC. New store is a little smaller than last it seems, but this one is all new in a nicer building and appealing. Store has a great inventory of most items you would want, or they can order. Parking lot was clean, but sidewalk had duck droppings outside the door and we were greeted by one that frightened by little girl to death. There are really not a lot of options for dance wear in this area and they are more central Virginia Beach with the move. We will keep coming back.

Awesome crew! Ariel was very attentive and went the extra mile to help my girlfriend find her work…read moreboots! Every associate during our visit was professional and helpful.

Great selection. And there's help from the staff if you need it. prices are a little high but you…read moreget what you pay for

This place is amazing I have found some great pieces. You have to be patient and comeback often…read more The staff is great. You might have challenges if your expectations is greater than what they offer so you can sell your clothes yourself. Remember there are young people working here and kindness is free. Jackie Army retired hoorah

I want to start with I was not please with customer service when walking in they dismissed me and I…read more did not greet like others who walk In. And when I was ready to check out I had to move around to get someone to notice me and ask me if I was checking out and when I did get check out the associate that assist me was short with me and was not really getting welcomed vibes and when she gave me my receipt I was expecting like a typical shopping bag but I guess they do not do that or at least told me they do not. And when she was done she just kind of walked off . Overall experience was not terrible but it wasn't the best customer service interaction and I feel like as a business that serves with intent to make people feel welcome and appreciate it to find nostalgic pieces or even fashion in general should feel equally welcome and it just felt divided there . And I actually only stopped by because I was near the area and I was recommended by this by vintage store nearby. The only good thing that I can say is that the clothes options were really good and the price throughout the store was good and the way there organized the store was nice where you had a variety to pick from and I was able to find a lounge beach top with a black top and cargo pants skirt a perfect outfit for the beach or lunch date and more. Again, I wouldn't recommend going to this establishment other than buying clothes, but I hope in the future that they work on their customer service skills and treats people equally

Could not be happier. This was my husband request for a Christmas present to find a solution for…read morehis foot pain. It was preventing him from enjoying a full life. Felt like a piece of glass every-time he stepped on his left foot. The manager was so experienced and knowledgeable. She took the time to find the right solution for both his pain and lifestyle. Foot Solutions team is paid hourly not commission based so she focused on a right solution rather than a sales pitch for sale volume. Quite a different experience than at The Good Feet Store. It is 6 hours round trip to Chesapeake for us but was well worth the drive!

Great initial experience, Sarah was very helpful and knowledgeable. Sarah walked us through all of…read moreour options. Their store size limits the amount of inventory they can carry. They can order anything with only a deposit which is fully refundable if you don't like the shoes.

Athleta is my favorite store for workout apparel! I visited them for the first time not long after…read morethey opened and have been a huge fan ever since! I no longer wear any other yoga pants that are not theirs and am thrilled with each and every item that I have purchased! Yes, the cost is pricey but I will tell you that the items last forever and endure a lot of wear and tear! As someone who is constantly working out or living in these yoga pants, they are being well loved and you would never know! I've only had one pair that tore and that was completely user error! They also have other amazing products like tops, swim, dresses, jackets and more and all are very impressive plus super fashionable! The ladies that work at the store are extremely friendly, they will help you out in any way they can and the customer service is fantastic overall! They also do a lot for the community including give backs, events and more! I highly recommend that any lady that loves workout apparel or simply yoga pants, checks them out!

This place is conveniently located at Hilltop. Nice, clean and bright as you enter. Surprisingly…read more20% off for high-end athletic wear, so take advantage while you can. You rarely see them offer sales discounts, but to be fair, I rarely frequent these stores. The quality of clothing is good, but the prices are overrated. If you don't mind splurging on yourself once in a while, definitely check this place out. It's equally as good, if not better, than LuluLemon. It's a nice option as far LuluLemon and other brands go...

Day after Christmas and I had a shoe return. Argh! I was dreading the long lines, the rude workers,…read moreand all that comes with post holiday return... And I received NONE OF THAT HERE. Famous Footwear anticipated returns and has a swift, efficient system to take my shoes back. The cashier let me know I could order the larger size online and assisted in that process. I even got the shoes mailed directly to my house included. My husband ended up browsing and we got a other pair of Puma's while here. Famous Footwear, you just made a fan out of me. Why wait in the long lines at each individual store when NikeX Adidas. Crocs and Puma are all found here? I think I just discovered a hidden gem here at the Premium Outlet!

I've never really been a fan of the shoe chain, but why not browse. My son was looking for back to…read moreschool shoes and after not finding what he wanted at the Nike outlet store we hit them up. Outside of store was debris free. Once inside I saw several staff and a few customers. My son went right to the running shoes area. Everything I saw was organized and displayed nicely. They have several name brands to choose from such as Adidas, Under Armor and Nike. The price is right, but they are not the higher end types my son was interested in. A sales person did approach and I asked a question on selection. I would return, but still contend it's not a store I would probably purchase shoes from.