I love this place and the staff! The restrooms are always cleaned daily. It is very peaceful here. I'm here three weeks and leave for a week every month and I love it. I would recommend you bring your own Wi-Fi so you have good connection and are able to use your phone. read more

The power is always out here and people that stay here are always blasting music at all times of the day. The hot tub never works and look how gross it was. I saw kids playing in this unheated filth 1 hour before. As soon as we walked in these guys started blasting music super loud. read more

We stayed here several times we are thousand trails members for many years ,since they change the reservation system the customers are not able to chose the site I called customer service phone number to ask about how can we get a camp site next to our family members when we go camping together and the informed me that when I check in they will assign the sites, and to mention that there is other family so we can get the site close to each other. we always do the reservation on line with other family members When we check in we ask if is possible to get the sites close to each other or in the same section . the staff does want to help us they always said that there is no site available to be close to each other and they give us sites too far away . one family in section B and the other in section Q they always said that there is nothing available to give us the sites close to each other ,and we been observing that the site next to us is empty and also the site next to the other family is empty for the time that we are there last time 3 nights We don't understand their System of assigning sites The reason that we come here to camp ,is to gather with family or friends and to have a good time together no to be separated and not to be able to spend time together. The staff is rude including the manager last time that were there she told us That if we don't like the sites that they assigned to us she will cancel our reservation. I'm in the process to cancel my membership Also friend and family members will canceled .We don't like to cause any problems everyone deserves to be treated with respect and courtesy . The staff needs to have a training on customer service because they don't know how to help and talk to people. read more

It's a nice place, but no security two ladies were fighting in the pool area and no one to stop or take control of the situation. They drive to fast on the roads no one to supervise that. It would be nice to be able to pick our site especially when we have a group. read more

We stayed their for three days. The stay was ok. The store hours are a little confusion, the pool says it's open until sunset but closes well before, and the office closes after hour, but you can still check in. The biggest issue is the lack of connection. There is almost no cell service away from the front office. There is WiFi but the front office says it's a third party and they are not responsible for anything to do with it. It upsets me that they allow the service on their property and it hardly worked, if at all. read more

It's always amazing visit 1000 trails with family and friends. The staff is great friendly nice our campground Maintenance and Cleaners are amazing. You feel safe and comfortable being in the areas. Enjoy all their outdoor amenities local markets make it the best never a dull moment read more

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I love Thousand Trails! I used to come here as a kid with my family, I now come as an adult looking for that same good feeling. When you live in the SFV and this gem is only 1hr away it feels like a blessing. The staff and campground are great and beautiful people! Thank you Thousand Trails ‍ read more

Soledad Canyon - Acton, CA - Pool/ Jacuzzi/ Tanning - RV Parks Near Me - Acton, California

If I could give this place 0 I would without hesitation! One of the worst camping experiences I've ever had. I've been a member at thousand trails for over 3 years and when we arrived for our trip with our family of about 5 different families/trailers we were all put In completely opposite sides on the park even though we booked together, arrived together, and were staying for over 7 days (all things we had been instructed to do to ensure we could all be together by staff members in the past at this location). "Beth" at the front desk was unbelievably rude to myself, and other members of my party. She said all the sites where we could all be tougher were taken.... (There were 6 empty sites all within a grouping that were completely empty for our entire stay at the park 7 days) She either lied, or simply had no interest in allowing us to camp together as a family. I went back on multiplied occasion on multiple different days during my stay asking if I could be moved and she was extremely unpleasant and acting like me wanting to camp with my family members was some sort of crime. My 5 year old daughter was present during my multiple conversations at the desk with her and my 5 year old was even confused as to why Beth was so aweful to our entire family. To top it off the security guard during the 4th of July was harassing us for having corn hole boards not kidding literally 2 feet outside of one of our family members camping space, yelling at my 9 year old nephew about not have a light on his bicycle to the point where he ran inside the trailer crying because he was scared, telling us we couldn't do fireworks with the kids (all we had were twist top confetti poppers and a gender reveal dust popper.) meanwhile people are riding around on ATVs with kids sitting in front of the handlebars with no helmets, sitting 5 people per ATV, trucks hauling kids in the beds of their trucks which both are actually against California law but this guys seems to have more interest in our corn hole boards being out of our space then the violations of the actual laws of the state! MEANWHILE while was harassing us over cornhole boards and confetti poppers, and constantly driving his security vehicle past our camp site at 1:30am we were alerted by members of our family that a wild fire had broken out on the other side of the site due to actual fireworks. We were not alerted to this by security, or the site management but by members of our family who happened to be awake and hearing people yelling! We decided to just evacuate ourselves and end what was honestly one of the worst camping experiences ever! All 5 separate families that went on this trip with us as a family are all thousand trails members, we were all treated extremely poorly, and all of us have decided to completly cancel our memberships! Do yourself a favor and stay away from this location it's poorly managed, you don't get to stay with you family members they put you wherever they feel like and then spend your entire trip trying to make sure you have the least amount of fun as possible! Would love a response from management here because this was ridiculous! Oh and just a little side note... this places putt putt course is concrete.... Basically playing putt putt in a parking lot. read more

We went camping for 1 day for Sukkot during the month of October. It was our first time camping and we loved it! The bathrooms were very clean. Each camping spot had its own water/power outlet, we didn't use it, but it's nice to have that as an option for next time. You need a specific adapter to use the power outlet though. We will definitely go back to camp during the spring time. read more

They are very misleading about the cabin passes! The first time you pay cash which is about $400 for 2 days! Then upon check out, they tell you if you get the cabin pass you can book anytime! Which is a lie! I purchased my cabin pass last July and have only been able to use it 1 time, having to travel 2 hours away! You can book up to 2 months in advance, except their is never anything available for people with the cabin pass, but if your paying cash, they have plenty available! It's false advertisement! I will not be renewing read more

Very scary roads don't come here alone staff are cool but if your not in the gold section of this camp it's the type of place you'll make a U-turn once you see it if you have a big truck like a Dooley and take the side roads you'll get stuck on a bridge or worse read more

This place has some breathtaking views. I like that they have pickleball as well as a hot tub. I moved to a spot with a blue hook up which is just water and electricity I found much more privacy, scenery and seclusion in this area. I recommend the C - Campsites. Only draw back is you will need to empty your water tanks fairly often, they provide a couple different convenient places for this. There is a maintenance guy John who went above and beyond helping me. He is a great guy and affected my stay in a very positive way. Thank you for that, John it was a pleasure to meet you brother all my best to you always. read more

Came here for the first time on January 10th for a 21 day stay The welcome center is where you check in. A beautiful ski lodge type of building. The rangers are very friendly and welcoming also helpful I was heading up to section N where a friend was already parked. Went over a new bridge ( heard it cost $1,000,000 to build ) Found a nice space near the bathroom and rear gate to exit the park. There are good things and not so good things but overall I enjoyed my staycation Stock up on food as the local market is 2-4 times more expensive than any Riverside county store even the $0.99 only store in Palmdale was $1.50 only The nice east lodge has a pool and spa and billiards if you want to shoot pool you have to go to the west side lodge and check out the balls. If you want to watch TV in the east lodge you have to go to the welcome center to get the remote control to operate them. If you want to take a late night jacuzzi you are out of luck as they roll up the sidewalks at 4:30PM DUSK and close the lodge too. There is a renovationed K section which is excellent it is close to the Amtrak train tracks so you'll hear the horns blowing often Some of the local restaurants I ate at were good especially La Cabana in Acton which I did review 5 stars The pizza place was ok lunch special was $11.99 for a meatball sandwich and breaded French fries Nearest Costco was about 27 miles away Today they are upgrading their well water tank and delivery system I see that are interested in improving this park It should be very nice in years to come I mean better than it is now. The ritz Carlton it is not but a very nice RV park especially for TT members who like to be an hour away from the LA County attractions read more

Soledad Canyon - Acton, CA - New bridge to get to Q N and M sections - RV Parks Near Me - Acton, California

We checked in to Soledad yesterday. It was a rough first day! Pros: the staff is very friendly, there was a nice Father's Day event scheduled that included a band, beer tent, and food trucks. Staff is visible and they seems to work hard to enforce park rules. The pools are nice. The main pool is very large. Cons: we pulled into B section. Our space is awful. The area is not maintained, weeds are knee high, other rvs are well loved- possibly long term tenants. Two of the neighbors are full on working on their cars in their space. The staff did send maintenance over to trim back the weeds, which was nice, but over all this is not a positive experience. We were told that the only part of the park that is well maintained is the Gold section. We checked it out and we agree. Although there are open spots they told us they are all full. read more

Wonderful staff is always on point. Everything here works and is well maintained. The wildlife is abundant and plenty of activities in main building on the weekends. Only two mikes in to town and local spots off discounts when you mention campground. This is a simple way to stay away from big cities and still close enough when needed. read more

In all honesty this was my first time camping and i thought it would be worse but the utility's that this camp site had were good restrooms and sport activities were nice, we were mainly excited about the pool since it's april and no pools are open we thought this would be great while camping but we tried the pool near the Gold camp side and the pool was extremely cold, no one was in the pool besides kids who i'm guessing have a better tolerance than most teenagers or adults, that had to be the coldest pool i had ever gone in, we thought maybe it was because of the day so we tried the next day when it was warmer out near 80 degrees and the water felt as if they had put ice in there to make it colder (it felt like it lol) people started daring each other to go in the water, the hot tub was also closed, in all honesty everything else was good besides the pool and the lack of service you would get there even after paying 5 dollars for 24h of wifi u would maybe get 1 bar of service, camp C had water and electricity which was pretty good to charge up. read more

Second visit, and not disappointed at all, I mean a bit of gushes of wind here and there, but the campgrounds have no control of that. Lol Last trip we tent camped, this time around we stayed at a bit far "little house on the prairie style" lounge. 1 bedroom, small living area, sleeps 4 sofa bed. Fridge, stovetop and microwave available. 2 car parking. Be careful, there's of plenty of squirrels, snakes, or even gophers holes all over campground. Be careful especially at night. Membership is available: inquire with Ronda or Damien. Very warm and welcoming into the member process. Thanks for making the process painless. See you soon. read more

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Great place to camp on the Gold side of the camp. Clean and well maintained as well as two nice swimming pools. Soledad location doesn't have weekly activities for kids and families, maybe activities once or twice a month, no food trucks, nothing exciting happening. I hope they improve their activity planning. I've been to other Thousand Trails and they have lots of fun weekly activities, bands playing, wildlife experts teaching kids, and food trucks. The site does have some beautiful views and trails to walk or ride bikes. At night cars speed & it gets loud in some areas. Spanish Mariachi music playing really loud past 11pm. No staff monitoring this. read more

buyer beware. After purchase a top tier membership and using for two years we felt very comfortable and confident we could get spots. Now since assigning spots and what appears to me as a priority being put on retail sales has ruined it completely for our family. Feels extremely unethical like a bait and switch. read more

Would be a higher rating if there were more sites that had power /water and sewer working Needs to be updated - though the area we stayed had a new bathroom much of the Site areas are very messy and need attention read more

Very rude people. They also stick you in the worst site next to the sewer station or next to the train that runs in the middle of the night. I guest those young people don't appreciates old folks. Gone are the old days when people are nice. Gone are the days that let you stay in the site your of choosing. I needed to stay here to visit relatives in the area but I hated the services here. Impersonal and rude. read more

Worst stay at Thousand trails Soledad I have been a customer for many years and site and customer service has seemed to gotten worse they changed there policy 1st come for serve which to pick your site. This is unfair when u come early and they choose a site that you would never pick. The site was very run down personally we go has vacation camping trip with our kids they places next to campers that obviously live here with trash and junk all around they also placed us right next to the sewers which had a smell and flies. I got here during the day and called and asked to be moved they said they couldn't move every site was assigned this is u fair and I feel is bad customer service. Why would they have a site next to where the sewers are in 25 years of camping I have not came across this. I also asked to speak to the manager the girl said there said there was no manger she was laughing like it was a joke. On a busy Easter weekend they have no manager or assistant manger to speak to, very unprofessional. We as customers pay a yearly fee and should have to deal with this. Before paying into there membership I would think twice - for this issue I had this weekend I will be canceling and telling my other friends that have membership cancel as well. They really need to look a the whole picture make sure they treat all customers with respect and not be rude and aggressive. I felt like I was taking to teenagers who were left to manager a huge campsite on on a busy Holiday weekend. As a customer I felt like Thousand Trails has gotten worse over the years but I tolerated it. They as a company decided to hire young unprofessional people to run there business down at the campsite and should really look into who they are putting in front of their customers. read more

Soledad Canyon - Acton, CA - RV Parks Near Me - Acton, California

The team at TT did it . The bridge is done and looks amazing. They are doing everything they can with what they have . Great to be back !!!! read more

Soledad Canyon - Acton, CA - Our rig - RV Parks Near Me - Acton, California

We are members of Thousand Trails and when we joined we gave them all of the info on our motor home. Now when I make reservations they never seem to have a 50 amp hookup, even though they have a ton of openings. Also the staff is absolutely horrible. They are rude and unaccomodating. Check out is at noon and they came to us at 11:30 and said we needed to be gone as early as possible. Just be aware if you sign up. read more

We had a great time at Soledad Canyon. Weather was great 4/30-5/2 (low of 54 high of 82). Staff were great. We had no issues with hookups, no noisy neighbors, and a peaceful experience. Location is close to a winery, Vasquez Rocks, and a nature preserve. *the resort is being renovated, but there is access to a pool and amenities. *we stayed in space 87. Shade tree and cell signal was two bars (Verizon). read more

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BEWARE OF SOLEDAD CANYON - NO ENFORCEMENT OF THE RULES AND REGULATIONS! This is my second stay at this RV resort. Both times I was here the Rangers would not enforce any rules and regulations. This particular stay there were two RVs with excessive dog barking from 7 AM till 10 or 11 PM every day and night. One RV was parked right next to the restroom and they would tie their dog up to the picnic table for over 12 hours a day. Every time someone walk down the sidewalk to use the facilities, the dog with lunch and start barking at them. The manager and the other Rangers said they do not care and did not enforce anything over a three week. This was an aggressive dog that was lunging, and I'm very concerned that it will break loose invite somebody. None of the Rangers have any concern for our safety. The second RV left two dogs and a cat alone for 12 hours a day. They left the windows open and the dogs with aggressively bark and how all day long. Again the Rangers did not care and did nothing about it. Brian, the manager, and three other Rangers witness the dogs in the window, barking aggressively, and refused to do anything about it. My neighbor and I called over 20 times to the Rangers. I even personally met with the manager Brian. He said he would take care of it and he never did. The Ranger name by the name Sandra said that she was unwilling to do anything about enforcing the rules, and that if I didn't like it, I should move. I informed her that I'm paying her salary/wages and I expect her to do her job. She hung up on me. She is completely useless, and should be removed from the staff. I'm not sure why Thousand Trails system as allowing Rangers to collect their paycheck without doing their job. I regret purchasing by thousand trails membership. If I wanted to hear dogs barking all day, I would stay at a dog boarding kennel. Beware before you visit or purchase a membership through thousand trails Soledad Canyon. Chances are you will regret it. read more

This place is decent other than the speeders management doesn't do anything , he stated that if you tell them to slow down, they're just gonna speed more .. There's always kids outside playing or people walking their dogs. Hate for something to happen before they actually do something about it . They need more signs, speed bumps or somebody to really enforcing it .. read more

I have came to this park several times and each time the improvements are noticeable. A lot of the electrical issues has been addressed. Clean quiet park in the high desert. Didn't have any issues with dogs barking. I believe the current staff is doing a great job. The management has invested alot of time and effort to improve this park. We will be returning soon. read more

Stayed there during Thanksgiving week 2023. Several issues result in the 2 star rating. We did like the RV Resort overall. 1. Most of the amenities were shutdown due to major maintenance. It would have been nice if this had been indicated on their website and booking site. 2. Restrooms were nice and appeared fairly new. There was no place to hang your clothes for showering. No bench or seat outside of the showers. Made it very difficult for undressing & dressing. 3. The shower I used in the B section loop took several minutes for the water to get hot. The water turned cold again quickly about the time I had soaped up and ready to rinse. Very cold end to my shower. The resort sits in a canyon with nice old trees and great Mountain View's. We plan to return again once we confirm the amenities are once again available. read more

Soledad Canyon is a good spot to rest one or two nights and that's it No cell service Sewer smells Not close to anything A clown for a manager read more

My wife and I used to be TT members and decided to swing by and check out TT Soledad Canyon. We got a guess pass in my opinion the property looked ok RV spaces are tight except for the gold sights are spacious and clean, pools looked clean staff was friendly. We ventured/crossed the bridge over to look at the older RV sight by the cabins and what we saw was old RV campers in disrepair looked like they had been living there for a while how is this allowed? that area didn't feel safe at all imagine at night. We understand they are working on the property but please implement an age or current condition restriction on the campers/RVs. Having rigs that look like a crack/meth house doesn't look or feel safe at all. In conclusion would my wife and I stay in TT Soledad Canyon I would say no not until they do something about them old rigs on the property and make the rest of the RV sights like the gold section. read more

This campground is a complete joke beginning and not limited to the staff. The "assigned site" system they've implemented is a wreck, we were placed in a spot where our rig didn't fit. We were then given the option to go to a site with no septic hookup for 21 days. When we spoke to the manager she blamed the computer system, but the computer knows how big our rig is and how many slides there are so there should have not been an issue. There are no speed deterrents throughout the whole park so people drive 20-30 miles through the park, including the staff in their UTV's. The gate attendant is never actually attending the gate since he's napping or on his phone half the time. The staff knock down trees and leave them in 50amp spots for days/weeks in order to hold spots for their friends. I was even told by another guest that they already had their assigned spots picked out for their next 3 stays, yet I can't even book in for another week. This is not the membership I signed up for, which I signed up at Soledad less than a year ago. The police are constantly being called due to problems at the park because the management has no control or care for the people staying there. If you go complain or give feedback you are then targeted by them and made to feel extremely uncomfortable, including them coming to your site and threatening power being cutoff. This park needs extreme management training or a complete change in management overall. read more

I stayed here for 14 days in August 2023, I wouldn't call this a resort. This is just a Park. It was a little dusty, a little rundown, at least the section I was in. I think the best player at this campground would be when the new section opens. It looks much nicer cement pads better separation between campsites. I will come back once that section is complete. Also, if you like trains, you're going to love this place. If not, maybe not so much. The membership people, Ronda and Damien were very helpful and very friendly. read more

I know that there is nothing they can do about the constant commuter trains going right in front of the property, but you could always warn or inform potential guests, as well as the lack of internet access in the park. The overall look and feel of the park is very nice, but the lack of internet is a big factor. read more

Not great. About half the campground is closed for repairs. Seems it has been for a while. No internet available in one of the lodges. The hot tub had sand it in and wasn't kept warm. Two laundry rooms, one of them closed because it was broken, the other works intermittently and leaks water all over the floor. The bathrooms and showers are generally clean. A number of the full hookup spots don't have working electricty so you have to wander around for a bit to find one that works. Also, as you enter N section there's the powerful aroma of raw sewage from what I assume is an open sewer line. read more

Looks like they are making some improvements. For the most part the staff are all nice, friendly and helpful. The person doing the events with the kids was wonderful. I can't remember her name! I hope the jacuzzi gets fixed and I don't completely hate that kids can now use the adult pool. I imagine the adults only group is not too happy about this. If they keep the momentum on improvements, I think it will become one of my favorites. read more

I joined this camping membership in 2022. Unfortunately, my vacation days are limited and decided to not re-join in 2023. I have attempted to email them, with no response. I've attempted to call them, but they don't answer their phone. You're placed on an hour call back and I've missed their call back. We're getting letters from them, phone calls from them, and when I attempt to call them back, I can never reach anybody. I was hoping to rejoin when I retire but not so sure anymore. read more

I have been here 2 times now. One time was 4th of July 2 years ago. Now this weekend on Memorial. I can see a lot of improvements happening. Yes, there are closures. However, I actively saw them repairing the closed part. The bathrooms were clean. The camp grounds were clean. Rules were enforced by security and employees. The movie night and dance night were nice. The grounds were a lot cleaner this time around. I don't know where the bad reviews come from. My family and friends have enjoyed this camp ground. Give it a try and don't go off the grumps. read more

I hate having to post this , but I have been trying for 3 weeks for them to refund me back my membership , since they dont seem to care that my stays were crap. I have only stayed twice , but each time there has been a problem. This last one was Memorial weekend and I had scheduled to stay 3 days.. I get there and already some problems and also my fridge was not working and they couldnt do anything about it cause maintenance had left for the day so i had to fill my sink twice with ice to keep my food from going bad. I called the office several times and no one answered, I had to leave my cabin and go there twice, to get ice, I was told first thing in the morning they get in 730 and I would get a different fridge, again called several times and then again had to go to office and ask Again about the fridge, its now 1030 and the guy says OH they didnt come yet, UGH So he was like we will get them there , its now 12pm and still no fridge, one of the maintenance ladies came over takes a look at it and says yeah this one doesnt work. Thats why the people in the cabin moved over there. SO THEY KNEW IT WASNT WORKING. She apologizes its now almost 1pm and still no Fridge NOW I am pissed and tell them I am leaving cause whats the point , So I had to repack everything and mom and dogs, my mom mind you is disable and in wheelchair, While I was in the middle of packing the Guys show up with a Fridge, they was like so can I move it in, I said with a Tone.... REALLY.. I told him you can wait till I am done packing. So it took almost 7 days but I did get a full refund for this stay the only good thing out of this, But I have been trying since Memorial weekend to get Member Services to contact me or I contact them , to get my Membership fees back. For 3 weeks I have called every other day and been on hold at least 4 times a day for two hours each time with no answer then at 2 hour mark it disconnects me... So far I have spoken with May at Soledad and she can do is cancel my July 4th reservation, but she cant do anything about the Membership, I have used Facebook posting all this and they delete it, I have tried FB Messenger and again nothing , all they say is call Member Services.. I have spoken with Anna Maldonado Contact center Supervisor, and she says OH call member services, YET She was contacted to get a hold of me to help me with this... ALL I WANT IS MY MEMBERSHIP FEES BACK AND I WILL GO AWAY, BUT I WILL TELL YOU THIS DONT GO HERE.. read more

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So very disappointed! Customer service was terrible. Bathrooms dirty. Store was closed for no reason and campers not informed. Laundry facilities were not available as someone stole laundry card machine. Given outdated card for RV washing service card (guy retired) and front desk knew this. Watched staff have a lovely cookout for themselves. every day for lunch but would not even be friendly to guests when driving around in golf carts. Pool was beautiful! No activities to bring guests together. I feel a lot of improvements need to be made before we think about revisiting again. read more