If you need anything from a big and tall clothing for men store, come here. The ladies working when…read morewe arrived were so amazing. They were attentive, accommodating and fun. We were shopping for a sweater for a Christmas party. They brought us right to what we needed and helped us with sizes, colors and even suggested some other styles of sweaters. The customer service standards today are sadly, very low, but not at DXL. The ladies there exceed our expectations and were so refreshing to work with. They made us feel valued and really seemed to enjoy their work. If you want to raise the standards at your place of business, have these wonderful ladies show you have it's done. Thank you for all your help!!! Keep up the good work. We will definitely return.

The manager was very helpful and showed me all the different options they and from retail price to…read morethings on sale. They have a huge selection of clothes and lots of brands and deals. If they don't have an item in stock they can also ship to your house or to the store for pick up. Everything was well organized and put together making it easy to look around and shop. 2nd time here and definitely not my last!

My experience here was great. Zanir was helpful and efficient. It was a pleasant interaction.read more

We came in as a group for a groom and 4 groomsmen yesterday and although it was busy the man…read morehelping us was rushing us and extremely rude. He kept making rude comments such as, don't run out with the clothing as if we couldn't afford what we were going to buy. When I asked for a different fit of pants he responded with, " does he want to be able to walk", which are such unnecessary things to say when I just wanted help. I wanted this experience to be good for my husband especially since you only get married once an it was pretty terrible especially for the money we gave this place. I would not want to come back here or recommend this place for anyone.

I'm a longtime Nordstrom rack fan but no ON athletic shoes in my size so I'm off to southlake…read more Saw other great slip on loafers in great colors but I can't buy everything! I think this location gets shopped out since it's at the mall so I'll pop over to a different location. I need some summer mall walking shoes and hopefully I can get a run in early morning. Nothing good in my size here and I think it's smaller than southlake location but I didn't get that scientific about it

Good sales on ladies clothes and shoes. You have to check the store or website almost daily. Items…read moreare sold pretty quick

It's a Uniqlo. Big. Clean. Well organized and plenty of staff. No issues here with me!read more

BRIDE BEWARE. TLDR:…read more2/5 of our tuxes did not fit our bridal party (2 days before the wedding), they were extremely rude and showed no remorse or apologies for our situation, when they imputed the wrong sizes into the machine. They also gave us the wrong shoe color. Do you want to worry about none of the tuxes being right 2 days before the wedding? I don't think so. My experience with the Jos a Bank tuxedo rental was my own personal hell. First I called and asked about renting tuxes, they said first we could come in and pick out a set to rent before having our groomsmen in to get measured. I asked if we could do both steps at once and they said NO. Only the bride and groom were allowed to come in and pick out their colors/tuxes, then later everyone could come get measured. This is so strange to me because anyone who is planning a wedding knows it's easiest to get everything done at once. We finally pick out the tux we would like to rent for the wedding and set up a day with our groomsmen to get measured and get their rentals in. Once arriving with our bridal party we were rudely greeted.. "why did you all come at once" with an annoyed tone and eye roll from the older woman. I expressed to her "this is what we were told to do??" Anyway, we get our tuxes ordered, all measured by who I assume is the second manager. Then the boys are trying on black shoes and I say to the man "oh, we need dark brown shoes, not black" The man assured me that the shoes the men were trying on were only samples and they would have dark brown shoes. We leave and wait for the tuxes to arrive. 4 days before the wedding we are starting to get very worried about the tux arrival, when we call they express to us our tuxes will be in 2 days before the event. This immediately upsets me because what if something goes wrong? And I assure you, if something can go wrong it will. My fathers (6'6") tux , and my grooms (6'4") tux BOTH did not fit, they were INCHES short!! This created so much panic for me two days before the wedding day. Meaning we had only ONE day to fix this situation as day 2 was the wedding day. The staff showed no remorse, apologies, or any sort of emotion to our dilemma. They simply stated they would reorder the tuxes and have them shipped over night.. great but at this point my faith is VERY low considering my fathers and grooms tuxes were both measured by different men. How could I trust these could be right? Not only this, but the shoes were BLACK! I expressed to the man "you said they would be dark brown" and he said to me "we don't have dark brown" WHAT. Then WHY on earth did you tell us you did the month before?!? So there was nothing they could do about this, the shoes were a patent leather black (with our navy tuxes, ew) A simple apology for all of this would have at least redeemed them some stars but these guys seem to be SO prideful they couldn't even manage to apologize- instead just take credit for fixing the mistake that they made in the first place. They require the tuxes to be back the day after the wedding (lol) or a $20 late fee for everyday they aren't back. This to me just seems like a way to up-sell the price. The window for this rental is simply too short, and too much can go wrong. I would not recommend this company for tuxedo rental to my worst enemy. This was a complete nightmare to deal with the day before my rehearsal dinner and two days before my wedding. Jos A Bank employees- learn to apologize and take responsibility for your actions as opposed to treating your clients as if they are annoying for having you fix your mistakes.

Anthony Taylor provided me the least professional experience I have ever had in retail. The entire…read moretime he acted as if we were inconveniencing him. Then when I got upset that he treated me like that I was being unreasonable. Then his comments under his breath "God damn, what's your problem". Yeah bud I can hear you. A simple sorry I don't have your info on file but we will get you taken care of as soon as possible would have been great. A hey I am helping this guy but I will get you taken care of as soon as possible. Some level of customer service and sales manner would have been incredible. I am shocked with his attitude he sells anything.

Wally is an incredible business owner and has an incredible staff assisting him. Go to this store…read moreif you want to look great, be taken care of, and have your look advocated for. Will not go anywhere else for a suit! Patrick specifically - is fantastic!

My husband's favorite place to shop!…read more Treat yourself or treat the special man in your life to the ultimate in concierge service for men's couture clothing. There simply is no comparison to the level of attention and service you will get at this shop. Don't like shopping? Not good at picking or matching clothing? Things don't seem to ever fit right? Not sure what style fits you? All these problems are solved when you walk in. The salesmen here will talk to you, get a sense of what you like, what you wear to work, where you spend your free time, and start building outfits that suit your personal style, and maybe even open you up to styles you haven't considered. Your picks can then be fitted and altered to fit you perfectly, as only custom pieces can. Understandably, pricing can be an issue for some. However, well made clothing that is altered to fit you has far more value and will last longer than "off the rack". A wardrobe is an investment, so do expect to spend between $200-$300 for an outfit. If you need to be in a specific budget, mention that to the salesman so he will know what clothing lines to pull from.

This store was talked about a lot so I went. They have nothing in my size it sucks and goes to show…read morethey don't stock up on all sizes just keep the same old sizes for everything. Waste of time L place. Do better Texas what an L state.

Love their clothes. Best place to look when you need a theme color outfit. The customer service is…read moreamazing in every store I have visited.

Twice the same day I got crabby service. First, when I made a purchase, I just wanted to pay and go…read morebut the cashier wanted me to sign up for some loyalty BS. It took her a very long time to ring up my order; she was more concerned with getting my contact info, despite my numerous protests, than with giving me the quick service I asked for. All she had to do was scan the product, take my pay, and hand me a receipt. Maybe she gets kickbacks for signing people up. Who knows. Honestly, I don't care. I was on a tight deadline and I just needed to be in and out quickly, with a pair of shoe inserts. Managers, please train your staff better! I then came back to return the purchased product (the inserts were too thick and I could barely take a step in them). Again, I just wanted to be in and out. I had the product and receipt in hand but the staff (another lady) shut and locked the door in my face. So super rude. I am never buying anything here ever again and will tell everyone I know to do the same. I so wanted to leave a stellar review. How hard was it to take my money and then process a 30-second return? I am extremely disappointed and frustrated. Save your money and go elsewhere if you are looking for halfway decent customer service!

The restroom area was dark and creepy today! The women's is in the very back corner. I had to use…read moremy phone flashlight to find the light switch inside the restroom! Fortunately, they were clean! DSW always has decent coupons and an overweeningly large selection of shoes!! Their frequent buyers program gives you plenty of extra coupons as well! Clearance area is organized and the store overall is clean in appearance.