Really appreciated for Emily Yau who assisted me and my family for the health insurance. I believe…read moreshe is one of the best agent in this industry.

Never knew I could switch to another medical Advantage plan called "Clever" which provided me…read more$105/month to buy groceries at TS Emporium. Thanks to Allie who helped me doing the switch.

three words that best describes Adriana's insurance services... deceiveful, greed, assault. as of…read morejan,2026 i was a loyal customer staring in 1996 to 2026 for 30 years. i had to put up with all the lying from Adriana's managers, insurance agents, aswell as Adriana's H.R. employee's at the La Puente, Ontario, ranch Cucamonga locations. for all who waited on me when I had issues, questions, and concerns it was not about me. it was all about there greed of money. also trying to contact Adriana's employee's by phone is so difficult. I feared going to thier office locations when I think back in 2012 when Adriana's Insurance services lost a lawsuit to a 73 year old man who was physically assaulted by an employee from Adriana's Insurance company. after Adriana's company agreed to settle in june 2014. the old man's attorney was expected to receive a check. instead Adriana's Insurance services. Adriana sent 8 of her employees to the attorney's front office in a van to deliver a number of 5 gallon bucket containers filled with quarters, dimes, nickels. and then just left. also to make matters worse Adriana's Insurance services was aware that the 73 year old man in question had just had surgery for a Hernia repair. making it impossible for the 73 year old man to carry all the coins in buckets. this is how Adriana's Insurance services values her customers. because i see the good in people i still give Adriana's Insurance company 5 star rating

I've been trying to contact the broker Alejandra R. that I signed up with & I keep getting the run…read morearound! She doesn't even respond to the number she originally texted me from for pictures... The business number printed on the paperwork is invalid & this is beginning to feel like a SHADY transaction!! Upon paying for my policy I was charged 630$ however I was never given a receipt & looking at my paperwork I understand why!! The paperwork is claiming I only paid $304.38 sooo what happened to the remaining $325.62?!?!? I was NEVER told about a broker fee! I was explained the full amount was for the down and first month yet my paperwork shows I only paid $304?!! Can I have someone explain where the rest of my money went?!? Seems like stealing from your clients is the business you're running.

Worst insurance your rates keep on going up every month plus they keep back dating the payments so…read moreyou'll be cover less days. The location I'm talking about is in the north gate in la puente. Horrible service!

No matter where you go for Mapre Insur you will find claims problems and poor customer service…read more Mapre is the worse ever. They double collect and do not refund . Buy insurance from them and join the nightmare.

The worst agent I've had. They never picked up the phone. Even if they did they would put you on…read morehold for a long time. The staff were not knowledgeable either. I switched to another agent who is much more attentive n knowledgeable.

I've been a member with Allstate for quite some time now, and while it's been a bit tricky to get…read moreahold of someone at times, when I had an accident, they were quick to respond and extremely helpful. Today, I had the pleasure of speaking with Emma, and she truly went above and beyond. I had a few questions about my policy, and Emma took the time to answer everything in detail, giving me a much clearer understanding of what I'm actually paying for. As someone who isn't very familiar with these things, especially being a woman, I really appreciated how calm and clear she was when explaining everything to me. Thanks again, Emma, for your outstanding help!

"I had a really positive experience with this insurance…read moreestimator. They took the time to explain everything clearly and helped me find the best options for my needs. I truly appreciated their patience and professionalism. Highly recommend their services!"

All went well from the beginning to the end of my claim . The claim department people were very…read morehelpful and responded to my needs . I recommend mercury insurance .

Appreciate Lisa give a very professional help to customer she is truly likes help people and she…read moreis very experienced.

Judith was very professional and answered all my questions clearly and promptly. She even went the…read moreextra mile to check up on me to see if there was anything else she could help me with later on in the day, which I appreciated. All in all I am very pleased with her customer service.

Daniel was extra helpful today when I visited. Friendly and quick with his services. Definitely…read morewould recommend coming here for your insurance needs

Daniel and Marty are amazing !! Extremely helpful !!!…read moreBeen doing business with them for about 10 years now Won't go anywhere else

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

I reached out to Steven to possibly save on my insurance. He was honest, professional, and a great…read moreguy. I would definitely recommend him and give him a chance. Thank you!

Pleasantly surprised that getting insured could be such an...enjoyable? experience?…read more Lawrence and his team were prompt, professional, and a hoot! At no point did they make me feel like a total dunce for being my big age of 26 and still weary about navigating the insurance world, I learned a bunch on my way out too! Big thanks to the team :-)

Lawrence and his is the best! They are knowledgeable, professional, and truly care about their…read moreclients. They made the entire process easy, found me the perfect coverage within my budget, and answered all my questions with patience and expertise. Highly recommend!

Alexander Leon helped me get full coverage at a great rate. He also helped me get covered on the…read moresame day I called.

I worked with 2 different agents because the first one never returned my call or took the time to…read moreanswer my questions. I figured he was just not the person for me, but the 2nd guy seemed to want to help me... SO I THOUGHT. I asked him to call me the next day, to answer my questions, before I decided to go with them. It was late and he needed to call the company to find something out for me, regarding a discount. He NEVER called me. That was when I decided to take my 4 potential cars to get insured elsewhere. They need better training and better customer service. I definitely will NOT refer to any of the parents who have new drivers. I am a high school student mom, we all give each other referrals. This company will get a BIG NO WAY!! I won't say the men's name, I won't be that mean. Just take your Business elsewhere.