I can't even begin to explain how great Mrs Ida Vo and her team are! Been with them for 15 years now and never plan on having anyone else. Every time I call with an issue or have a question, they are there with the right answers and such a bright attitude. Whenever I have a complex issue I call and Ida is always there, I trust her opinion and judgment to the highest! I want to give them 10 stars. I'm so glad to see they have a 5 start rating as they deserve it and then some read more

First time looking to purchase a life insurance policy. Vanessa Garcia helped me every step of the way by answering all my questions and making me feel assertive. No pressure at all or being rushed into being committed to getting a policy. An essential aspect of being a professional person, is presenting yourself in a respectable and confident manner and Vanessa was beyond that. Vanessa also is bilingual if you are looking for assistance to purchase any type of insurance. Thanks Vanessa once again! read more

Ida is awesome!!! She helped me transfer my house insurance, my family had been a State Farm insurance customer for 30 years with another agent and when they couldn't help I looked around to see who can because I didn't want to lose the loyalty and transfer somewhere else since this company has been great, just need a new agent!! Thanks Ida! read more

The agents here are all really friendly and greet you with a genuine smile. Great customer service I worked with Ida and she made it so easy. I was switching companies and she did whatever she could to get a better rate. Everything was explained in detail so I really had no questions after. She made me feel comfortable and happy with my choices. Come see Ida and her team they won't let you down. read more

When it comes to customer service for insurance, this is the office to go to. I came in with the idea that talking about insurance was going to be a drag, but as soon as I walked in, I was greeted by the team and offered something to drink. I was helped by Joseph and he answered every question I had. He explained all the coverages in a way where I would be able to understand. Joseph made sure I understood what I was paying for and why I needed each coverage. Even though I left without buying from them, I feel like they really helped me understand insurance and why it is something we need to actively learn about. Before I left, Joseph and I scheduled a time where we would see if he could beat the price I am paying now. I look forward to working with this office again! Thank you Ida Vo - State Farm Office! read more

I definitely recommend this place for all your insurance needs. It was time for me to break away from my parent's insurance plans, and my boyfriend recommended that I go to his agent, Ida Vo. He already gets his auto insurance and our renters insurance through her, and he said she's been really helpful. I was a little nervous going in, since I'm not too familiar with insurance anything, but Ida really did make me feel completely comfortable about the whole process. She was very patient with me and answered all my questions thoroughly. Her entire team seemed very professional and made me feel very welcomed, even for how busy they all were. I highly recommend Ida for any of your insurance needs! Oh, and I really liked how she had a Chia Pet in her office. I thought that was funny. read more

Ida is extremely sharp and pays careful attention to detail. She responds promptly to inquiries and offers expert guidance. I'm really thrilled that I found her agency. read more

I've always been weary of insurance companies, but I've worked with Ida for years because she's upfront and honest. She's quickly thoroughly responded to all my phone calls and emails. We couldn't ask for more. read more

Have been with this State Farm office for about 3 yrs now and I've never had any issues. Sign up was simple and quick. Someone always picks up the phone when you call (major plus for me!). Prices are great! The agents I've spoken to are all friendly and knowledgeable. If you're looking for a dependable place to get insurance, this place is it! read more

All I got to say is thank you "Mrs. Ida" for saving me over $1200 in auto insurance. Take it from me stop over-paid for auto/home insurances, give Ida and or staffs a call. You got noting to lose! read more

Very unprofessional the person I spoke to Vanessa has no customer service skills and was very rude over the phone

Awesome service! One of the agents that work here; Joseph Wang is very detailed orientated and explained to me in great lengths what my coverage covers and made sure I didn't have to pay any more than what I needed. Not only is he quite handsome, he'll woo you in more ways than one. Ladies beware. read more

i have great experiences in the office and even when i call in. When i go in im aalways offered water/coffee, which most places dont offer. One of the girls there, Lisa, is very helpful. She helped me with joining state farm and made sure i understood everything. She also made sure i had everything provided. She always offers me any help i need and even provides her own personal phone number just so i know she is there for me at any time. Like they say "like a good neighbor state farm is there" i recommend this location because of the service and im all about service first! read more

Being in the hospitality industry for over 16 years, I know when I am receiving great service. I also know robotic great service and genuine great service.I have to say this place really takes the time to explain everything and worked with my budget. They don't try to sell me what they THINK I need but take the time to understand what I Need. read more

How can I put how I feel in words..hmm..simply AMMMAAAZZZZIING. You wont go wrong!! Ida Vo & team answered all my questions I needed to know an making sure I insured my auto and my business with the right coverage. I am new business owner and knew very little on how or where to start with making sure my salon was safely protected. And when you have to deal with business & workers comp, its seems like a whole new ball game. I always knew state farm is a good company because my father insured with them. But once I had to figure out how this whole insurance thing works on my own I was a little clueless... Until I met with Ida. She explains everything and answered all my questions. .. and just down right to the customer service alone they are very good about it! Being in the beauty industry, customer service is number one to me it show you how much a person cares about you (even if they don't know you) and that they're not all about your money. As an owner I know clients hate it when you try to sell them something they weren't there for because as a customer I feel the same way lol. Ida wont just try to just sell you an insurance plan she'll work with you and see what fits for you. I honestly felt like she cared and found a plan that fits for me. And that's a great feeling. I shopped around before actually committing, no one beats Ida's heedfulness. When it comes down to my business I need to know I can count on my insurance company and the team if something was to happen. Thanks Ida! its always a pleasure doing business with you! Oh yeah, Im very random at times, but she never hesitate to answer me when i feel like i need her :] She really feels like a good neighbor! read more

Early in the year of 2016, I was needing an insurance agent change because the one I had at the time wasn't taking care of business and the office wasn't close to my home. One day while driving home, I saw a billboard with Ida Vo's picture on it, so I decided to stop in and see what she was all about. Also, her office is located very close to my home. I explained the problems I was having with the other agent and she was so polite she apologized on behalf of the other agent. I told her I would like her to be my agent and she immediately phoned the other agent to have my file sent to her. Once she received my file, she contacted me and asked me to come to her office so we could go over the file together. After that meeting, I was convinced this was the person I wanted as my agent. She immediately made some adjustments to my policy to save me money, and unlike my previous agent, she took care of business while I was there. Since then, I have been to her office numerous times to ask for advice related to insurance matters and she goes above and beyond to give me the best advice, including doing research to find those answers. I am very impressed with Ida's willingness to make sure her clients are getting the best representation for their circumstances. Seeing that billboard and stopping in was one of the best decisions I've made. Thank you Ida. I will not only be staying with your office for a long time, but I will refer you to all my friends and family who need insurance. read more

Had a great experience here. Staff is very friendly and helpful. The girl at the front desk Stephanie went above and beyond helping me with my claim. She went as far as to calling them for me. Very fast and sweet girl. They always offer you something to drink too. I would highly recommend this office to everyone. read more

Ida and her staff are great. Made opening my accounts as smooth and easy as possible. Would definitely recommend to people.

Like a Good neighbor LISA is there! Always available when i have changes or questions regarding my policy, all my friends and family always tell me nothing but great stuff about Lisa and her helpfulness. I definitely recommended you guys stop by and ask for Lisa if you're thinking of switching insurance. Thank You all at State Farm-Ida Vo! read more

The people in this State Farm are very nice but there's this 1 nice lady who is very nice and helpful Vanessa Villagomez, I wish I could change over but I have State Farm in Whitter read more

I usually don't post reviews, but I just had to because I had a very positive experience with State Farm; all thanks to Ida! I would definitely recommend contacting her. I switched from AAA to State Farm because Ida was able to get me a deal I could not pass up. Ida was very professional and quick to respond when I had any questions or concerns. I am extremely glad I had made the switch. Thank you so much, Ida!!! read more

Came in to get some quotes on insurance and was greeted by a lovely Lady Vanessa, she was awesome! Very informative about the insurance plans they had to offer and over all kick ass customer service! read more

Called into the office got great customer service by someone by the name of vanessa I would recommend any of my friends and family to this office thank yo for such great service!!! read more

Omg she is so amazing, I called in for a quote and Vanessa Is such a amazing person, she gave me everything I needed to understand my options. read more

I was an existing customer whom Ida inherited when she took over this Statefarm book. I must say that I wasn't dissatisfied with my previous agent, however nothing stood out about them either. Ida has went above and beyond my expectations of meeting needs I didn't even realize I needed. Such as re-writing some old, outdated life policies to more suitable ones that fit today's needs. I think this comes with being a new agent and the drive and enthusiasm that comes with it really shows here. I have appreciated the attention and care that her new office has brought to my existing policies. read more

Such an awesome person! I would most definitely recommend this place all insurance needs. She went above and beyond to help me save money on my auto insurance and was also able to get renters & life insurance on top of that for less than what i was paying before. Thank you ida vo! You rock! read more

If you're looking for a new insurance agent ...... look no more! Ida and her entire team here are all so friendly and professional. I'm actually switching from Farmers to Sate Farm all because of my previous experience with my agent so it is extremely important to me to find the great place that's going to assist me with all my needs and not trying to sale me on insurance that I don't need just so that they can meet their monthly goals. Instead of telling me what I needed Ida actually took the time to understand what type of plan I had with Framers and together we narrow down what I like and didn't like about my plan to get me the perfect auto insurance. Yes even though they were busy she still gave me her time to make sure I knew what I paying for. Best part was that not only did she get me what I needed but was able to bundle in renters insurance to save me more money. It was all a win win for me! read more

Just went in and saved a money on my car and homeowners insurance. I was hesitant at first but Lisa really helped. She made me feel comfortable and listened to all my concerns. I was with Allstate for 15 years before I made the switch. If you go in I would recommend that you ask for Lisa. read more

I have to give this agency and the people that work there 5 stars, especially Lisa who was very knowledgable about which policies and coverage I needed, I saved hundreds of dollars by switching to State Farm. read more

Switched to state farm ins about a year ago, was calling diff company's and State Farm was the most inexpensive! I spoke to a friendly ins agent named Lisa Q who informed me with everything I needed to know, She was very helpful and very patient explaining to me all of my new policy information! read more