I usually go to their Rosemead office, but today I went to Apac branch office at Rowland heights…read more They are very helpful and efficient. Kerry help me to update my CCA in couple minutes. Save me a lot of time. I will definitely recommend my friends to go there.

APAC center is super nice and helpful for us as new immigrants. And Stephy is super nice and…read moreconsiderate in regards of our current conditions. The appointments could be easily arranged over the phone!

I got referred to Anthony at Festival Auto Insurance and I'm glad I did. We were shopping around…read morefor different quotes, and they gave me the best coverage at the most reasonable rate. Great service and easy to work with. I would definitely recommend them to friends and family.

Tried calling for a quote. Never got back to me and felt rushed for information on the phone.read more

Jing Zhang customer service is top notch. We have been with Kcal for years and she is a new rep to…read moreme. Wow, very friendly, quick efficient and best prices. Our health insurance was ready to renew. I was shopping around for quotes since it's so expensive. I got a few quotes that are actually lower than hers but BECAUSE she is so on top of everything and fast in response, I decided to still go with Kcal. Jing Zhang does not disappoint. I want her to work for my company! lol. I highly recommend kcal. Although they have fast turn overs on staff sometimes, they still have their act together and they respond promptly and know what they are talking about and always think in terms of customer's benefit, unlike other insurance companies who just want to cover their on xxx. Jing is great. I hope she gets a raise for a fabulous job she is doing. I cannot say enough good things about her. Thank you for all your help from your loyal customer!

I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

I had a problem with my auto insurance, I was being overcharged for the mileage on one of my cars…read more I contacted Christine, and she went above and beyond to help me. Thanks to her, my payment went down. Christine is very attentive and helpful, and most of all, understanding my needs. Great customer service.

You can get satisfy answer about your policy here.Agent June Wang is really nice and helpful…read more Highly recommend.

I've had a great experience working with Matthew at State Farm while setting up a new auto policy…read more He has been consistently helpful, responsive, and patient in answering all of my questions. It's clear he genuinely cares about his clients and takes the time to make sure everything is understood and taken care of properly. He made the entire process feel easy and stress-free. I truly appreciate the support and would highly recommend Matthew to anyone looking for a reliable and knowledgeable insurance agent.

Debbie is great! Always greets me with a smile whenever I go inside to pay for my insurance. She…read morealways offers to go over my auto insurance to make Sure everything is correct and up today. Give her a call for car insurance!

Had to switch insurance companies after my previous carrier stopped doing business in my area…read more Spoke to many different companies and agencies as my last agent was great and I was looking for someone comparable. Really comfortable with my pick of Jason and his team so far. Not only is he knowledgeable but he's also extremely personable. I've felt completely at ease every step of the way so far and I'm confident in any help if I require any future claims.

I was referred to this place by a friend for home owners insurance. I sent an email for a quote and…read moreI never received a response via email so I decided to call. The girl who answered honestly was the worst. All I wanted was a quote and it took over an hour, took her 15 minutes to get my name and DOB, I was placed on hold for half of this 25 minute call and was then asked to call me back. Got a call back an hour later from the initial call to ask for receipts and backups from the prior owner on the leak they had. What in the world is this! I've never heard of any places asking for all this and this is just for a QUOTE! Extremely frustrated for wasting my time just to attempt to get a quote where StateFarm and Connect both gave me a quote in under 15 minutes. I told her to just give me a quote as I have nothing and she quoted me $1600 for now. I expressed how irritated this whole process of this place was and to cancel everything I have asked for. This girl needs some customer service and knowledge skills. Putting a potential client on hold for half the call is not cool, telling me you need someone to look over your quote because you're unsure. Someone should of been on this call with her There goes my business for you.

I was recently looking for lower cost insurance from my current provider and ran across this all…read morestate insurance company., which has been great. Vanessa at their office, has been able to help me save on home, auto and my motorcycle., In addition, I receive phone calls every so often to make sure I am satisfied with my policy., which I appreciate , Thank you Vanessa and the All State team

I just wanted to say that I'm very happy with my insurance policy Vanessa Trejo was very helpful…read morewith choosing the best policy for me and took care of me right away. Allstate is amazing and I recomen and refer her and Allstate to friends and family. THANKS AGAIN!!

Topco Insurance has provided me with excellent services. Everyone whom I spoke to on the phone was…read moreprofessional and courteous. Susan Chang in particular was very efficient in getting me the quotes that I needed and was always very expeditious in replying to any questions. I look forward to continue working with Topco Insurance in the future for all of my insurance needs. Top shelf indeed

An insurance company with a very good service attitude and a very professional can help me solve…read moreall insurance problems, including business, cars and housing. And it is cheaper and more comprehensive than other companies! In particular, car insurance is more than 30% lower than that of my last company, and they will patiently tell me every project to maximize the most suitable protection for guests!

The manager here need to brush up on his customer service skills. You don't need to be sarcastic…read moreand provide a fake friendly attitude. Please provide more clarity and other solutions to help your customers. If you are coming here for a car registration, please make sure u do the following so u dont have the same interaction i did. Checks - make sure you're writing the date the day of getting ur registration. Dont alter your checks and make sure you put the right amount. From what I was told... I cant alter my own checks and put a prior date on it either lol *beats me If you dnt have a check its okay bc u can pay your car registration is cash or credit card (no debit card & transaction fees included). Parking is free and plenty of it. Customer service 1/5 Parking 5/5 Recommend to friend 0/5

I had to renew my registration. My sister said I can just do it at a "kiosk" ... but my tags are…read moreexpired and I don't have a renewal form (as I moved and had no forwarding address ) and "automated " machines are sus. I said let's try AAA. Success !! 2000 times better than going to the DMV. I walked out in 15 min with tags with a most pleasant experience with June. Thank you AAA

Promp helpfully and respect is what I needed Maria our claims adjuster was on top of everything the…read moreexperience was easy and my claim and vehicle repairs were fast thank you.

Despite of the minor glitch I encountered during the claims filing, everything turned out excellent.read more