It's that magical time of year!! Mammograms are life giving tools! Shoutout to Ms Sherry at the…read morefront desk and all the awesome staff! COVID-19 precautions in place!!! Clean restrooms and TV in the lobby. Hand sanitizer everywhere and the staff wears masks!! Local community heroes here!!! Testing is always a great diagnostic tool for anyone's health. I personally remember all my loved ones and friends who have been affected with breast cancer. I honor their struggles by being accountable to my family by being monitored and screened. Early detection is important and having good healthcare staff is as important! This place is great!! Personable, respectful, and knowledgeable. I will be proud to recommend this location and staff!!! Love to all the gals who treated me today!! Svetlania, my tech (sorry if I misspelled) was a blessing and so gentle!!

I have gone to this center several times for mammograms. The staff are always very polite, friendly…read moreand professional. The whole experience is as pleasant as possible. Melody, in the office, is especially friendly and sweet.

Easy, fast, and friendly in all parts of the process. Communicated with my healthcare provider so…read moreno surprises in cost.

Saima, RN at Carrollton Regional Medical Center was my wife post-op Nurse. She took amazing care of…read moremy wife Delhi. She was very very kind and very friendly. 5 Star Rating

Had a CT scan for lower back. Sole tech in the room had no idea how to get me off the table…read moreafterwards since I was unable. She called in a man to help and he had no idea either. I felt my back spasm in pain as they were trying things that didn't work. Neither asked me where my pain was. Since they are obviously not trained for this, they should have fetched a PT (in the same bldg, next door).

MRI Care Quality- technician needs more training in administering MRI…read moreBilling is slow and non-responsive to the customer. Had MRI in April did not recieve my refnd until June 21,205 after mutiple call and emails.

Summary: I…read more*recommend* Envision Imaging on Plano Pkwy for patients in the area who have Diagnostic Imaging orders from physicians and surgeons. Details: Envision Imaging is conveniently located on Plano Pkwy near Marsh Lane. Gorgeous and sparkling clean medical office building. I had an MRI and CT Scan this week at Envision Imaging. Nurse was professional, a good communicator, friendly, and cheerful. It is wonderful to have a nurse who smiles and can relax a patient. Nurse explained everything in an easy way for me to understand. I appreciate her expertise and her willingness to have short conversations with me. She gently inserted the catheter that was used for contrast dye. She also gently removed the catheter after the procedures were complete. MRI and CT technicians were also professional and good communicators. They also explained everything ahead of time so I knew what to expect. Two days later I returned to Envision Imaging to pick up my CD-ROM of previous imaging. I also picked up a CD-ROM of the MRI and CT that Envision Imaging performed. Front desk staff was friendly and efficient. They quickly provided the 2 CD-ROM that I ask for. Thank you to the entire staff at Envision Imaging on Plano Pwky. I recommend this to patients who need diagnostic imaging. - SS

No waiting. Organized staff. Larger bore MRI machine. Knowledgeable and accommodating & friendly…read morestaff. Fast results.

Have used this facility multiple times. Recommend for convenience, staffing, and efficiency.read more

Oh my gosh, this place is amazing. Got my appointment walked in within two minutes. They had me…read moreback. I laid down. The gentleman, shook my hand and introduced himself and told me what he was going to do. He really cared. It was just such a high-quality place the Type of Care this place gives you is amazing and then to get your results and they go through it with a fine tooth comb and they tell you about each part of it and give you diagrams to touch and learn about what's going on highly recommend this place. I will definitely be going back here. they really care and take care of you.

I had an MRI and CT performed on two different appointments months apart…read more Completing paper work always an issue with me as 99% questionnaire same as previous visit yet zero,nada previous data provided carried forward. A missed opportunity. The staff is always prompt, courteous and professional.

Nice and knowledgeable staff I was there a few times always the same…read more I'll definitely recommend anyone who wants to do imaging done go to touchstone imaging.

I had my MRI done here. Facility was on the first floor and easy to find. Staff was friendly upon…read morebeing greeted and checked in quickly. Waited only a few minutes before being called back. Small clean changing room with lockers to secure your belongings. MRI tech was curious and explained everything very well. I was given ear plugs and a blanket. I then changed as they prepared my CD of my scan. It was a fairly open machine and did not feel claustrophobic while being scanned. Would be a patient here again. Only suggestion would be to have an option to listen to music with headphones during the scan or glasses that have mirrors to enable you to see out the ends of the tube.

I called and scheduled an appointmen,when I came,no one was there,it was just closed,I called them…read moreagain and they told me they decided to go home early????????

We had an amazing experience at Texas Health. Dr. Gross, the nurses, and the entire staff were…read moreincredible from start to finish. Everyone was kind, attentive, and truly cared about Don and our family. They made a stressful situation so much easier, and we're beyond grateful for the excellent care he received. Thank you for everything. You all are the best! Dr. Gross visited us twice a day while we were in inpatient and updated as well as encouraged us.

Easy for me to give 5 stars for several reasons. Overall the staff, nurses, doctors were first…read moreclass and friendly. They were very careful to follow their checklists and make notes on one's condition. Don't want any surprise on the operating table. My procedure was somewhat elective and not urgent care so no emergency issues. I went one day for getting checked in and simple tests. Back following week for day surgery. A few tips to make the process less painful (ouch!) and less stress. Parking available fronting Parker Road but if full plenty in rear (east side), park and walk through hallway to front. Go to check-in desk first assuming doctor's office has setup appointment. You get a pager which when goes off go to numbered station to be admitted for tests. If there for surgery check-in same place and wait for pre-op nurse to take you into back. IMPORTANT NOTE: if they are going to put you under you must have a patient advocate (spouse, significant other etc) with you to hear/read all the instructions. You will be too doped up to remember or drive home. You will get lots of pre-op and post-op instructions in writing and verbal. Pay attention. While in surgery your patient advocate with be given a pager, visitor wristband and a card with your patient nr. on it. That way the advocate to following the status of patient from pre-op, surgery post-op etc. BTW: after your first check-in the Health Center will send you an email to setup an optional account to communicate with doctor/nurse if needed. The Center posts results there which if you want can be securely forward to another doctor.

They are very thorough with no wait time after insurance is approved. Very efficient and customer…read moreservice friendly. I've been here a few times and it's always the same.

I've been to this location twice for MRIs. I show up at my appointment time and both times I've had…read moreto weight over 1.5 hours. When you ask what the hold up is you're always told that you're next. Ridiculous.

I'm 42 years old and received my 2nd exam here. After my visit, they requested me to come back in…read morefor a second look on my left breast. I scheduled immediately and the exam that received was EXCRUCIATING!! The tech smashed my breast so hard that I screamed immediately and advised that it was hurting several times and began to cry. The tech then advised to just be still and hold my breath to take the photo. I have never felt that type of pain during any scam & will NEVER be back. They advised that all was well with my left breast but, I'm still suffering from the aftermath a whole month later.

I have been to this Plano Willowbend location several times but when I went for a bone density,…read morethey sent it out (without my knowledge) to an out-of-network place Singleton Assoc. First of all, this violates the No Surprises act and should be billed as in-network to UHC. I refuse to pay the $14 extra to them as it's a SCAM and a matter of principle. Called them 3 times to tell them to Bill it correctly but they are idiots and keep running the scam. I will find another diagnostic place under UHC as this is shady.