Astoundingly horrible service and workmanship. They "maintain" our ponds in Oakleaf Hammock and I have nothing good to say about them. This company is trash. AVOID THEM ALL COST. They charge us a lot of money and this is what they show for it. read more

Solitude Lake Management - Pond "maintained" by these clowns - Environmental Testing Near Me - Virginia Beach, Virginia

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absolutely terrible service. Our ponds were left with Algae and clogged fountains. Would not recommend this company. read more

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Do not have this company clean your fountains or ponds. They have let algae grow out of control in Lake Park Condos and their employees are not cleaning it properly. They have come to clean the fountain in the pictures twice this week and this is how they look. They are also trying to cover it up by dying the water blue. I'll remove this review if/when the issue is resolved. read more

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On July 2, 2025, I was driving 95 Southbound, in Melbourne, Florida, at approximately 7:15-7:20 PM, heading home from work, when I was sideswiped from behind by a white pickup truck with a double-axle trailer carrying heavy machinery. After I noticed the vehicle kept going, I sped up to see if I could get a plate number. I noticed while driving behind them that the truck was swerving, as I almost saw them hit another vehicle. I speculated at the time that it was a possible drunk driver, which would explain their not stopping. Trying to get the driver to pull over, with no success, I took down the name of the company branded on the side of the vehicle. Solitude Lake Management had three individuals (two in the front seat and one in the back) traveling in the same direction. After calling the highway patrol, they advised me that there was nothing that could be done because the vehicle had fled the scene. Seeing that I no longer had a driver's side mirror, I felt completely unsafe pulling over to the shoulder, so I continued onward, not wanting to risk my safety. That evening, I left a message on the company's message portal on their website. The next evening, I spoke to an Adam Grayson, who told me a person by the name of Kevin would be in contact with me. As it turned out, the regional director was Kevin. Kevin called me back to tell me that they don't operate their business that way and that they would get to the bottom of it. At first, I believed him and was thankful for the callback. It is important to note that during the conversation with him, he mentioned that all his vehicles were equipped with GPS and that the description of those in the car matched his records, which indicated that they were in that area at that time on that day. However, as the weeks went by, no one was contacting me. So, my attorney gave me some advice, and I emailed them. Their litigator contacted me, and I went back and forth with them for the next several weeks. In the meantime, I had to contact an auto repair shop because the mirror on my then 3-week-old brand-new vehicle needed to be replaced, and I saw a doctor to help manage the whiplash. After deliberating for weeks, I was notified that the driver of the vehicle lied, which was to be expected. Since it was a hit-and-run incident, charges could be brought against him, fines could be imposed, and he may face possible jail time for fleeing the scene. I finally received a response from the litigator stating that my claim was unfounded. At this time, I am completely speechless and distraught. The driver claimed that he pulled over to the side of the road at the scene, so someone please tell me.... If there was no scene, why did they pull over?? This still makes no sense to me; however, they never pulled over, so this was a ridiculous statement that actually incriminates them. In addition, I was told that they had another vehicle traveling behind them, which was the first I had heard of this. Another lie, as I have clear photos of no other vehicles behind them. And if this were the case, wouldn't they have proof of this if "ALL" their vehicles had GPS? I don't know the workmanship of Solitude Lake Management as a company, but I wonder who on earth would want to do business with a company that treats people this way. The dishonesty that they would stand by their name and "not do business this way" still plagues me. Clearly, their word means nothing. I've never heard back from Kevin or Adam regarding this problem, nor have I received an apology or a refund for the damages to my vehicle. Therefore, because I will not be silenced, I aim to caution anyone who does business with this company, as it lacks complete integrity and respect for the safety and well-being of others. I am sharing this to warn all those on the road who come near their vehicles, as well as anyone who may choose to work with them in the future. With so many reputable and honest companies available, there is absolutely no reason even to consider hiring them. See pictures attached. read more

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Do not waste your time with these people. Will not give you any information on the phone before coming out to do the assessment. Cannot deal with ignorance. read more

This company seems to have a good marketing department, and that's about it. It's just about the worst experience I've had with a contractor. I contacted SLM about doing some "hydro-raking" at my 6 acre lake. The rep came out, sounded good, and I signed a contract and paid a $6500 deposit for the job. I was referenced to their web site video of hydro-raking to see the equipment and how it worked. I was told it would be 2-3 months before the equipment was available. Months went along, and they contacted me a couple times saying the equipment was still not available, but they would get to it soon. Almost a year and a half later a guy shows up at my lake with a "hydro-excavator, " - not a hydro-rake, not what I contracted for, and not appropriate for the job. He made a big mess, working maybe 20-25 hours - the contract specified 40 hours. Then he had an equipment problem, packed up, and unapologetically left me with the mess. During this time I tried to contact the rep, but got no response. I had no intention of paying the balance, and frankly didn't think they would bill me for it. I assumed someone in management would know what had happened, especially since I had emailed them about it, but apparently not. Then a few months later, they sent a bill for the balance. I finally got through to management, and they claimed to have had no clue what had happened. They said they would probably forget the balance, assuming my claims were true. (Apparently no one in management checks to see if the jobs are done properly.) Then I got another bill, called, and again, no one had a clue. Would check on it and get back to me. No one there seemed to show any interest in resolving anything. No one ever checked back with me, apologized, nothing...... And now I got a letter from a debt collector. And they added a couple thousand dollars to the balance, probably just due to negligence. Unbelieveable! As far as I'm concerned, they owe me money. read more

I contracted Solitude lake management to do work for me in October. I told them I wanted to know what products I can use on the lake to clear the algae. They said in order for them to tell me what product to use that they need to test the lake. They came out and tested the lake. Three months later they sent me water level results of the lake (which I can't make sense of) and sent me a bill. I emailed them multiple times telling them that was not what was sold to me. I also called multiple times and could never talk to anyone in charge (always lower management). They finally sent me an email stating that if I wanted to get rid of algae in the lake that I would have to pay them more money to do maintenance service on the lake. (They actually tried sending me a $3,384.00 maintenance contract!) I again got upset since this is not what was sold to me. Waste of time and very misleading. read more

Despite the typo in my October review, I wanted tp provide a year end update. Solitude takes great care of my Community! Stephen Mudre goes the extra mile and suggests cost efficient solutions to the tightly budgeted line items. He spends extra time onsite making sure that our waterways are clean, properly treated and are aesthetically pleasing. Jackson Minnich provides timely support and assistance every time. Great job!! read more

DO NOT WASTE YOUR TIME WITH THIS COMPANY LIKE I DID! 3 months, a bunch of phone calls, tons of emails, and a signed contract and they still have yet to show up in person. There are a bazillion aquatic landscapers and pond companies in Florida - find another one, these people are AWFUL. read more