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    Solus Donald E MD

    2.3 (3 reviews)

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    Siskiyou Eye Center

    Siskiyou Eye Center

    2.5(23 reviews)
    3.1 mi

    Staff here can come off very rude. Sometimes I feel like they are irritated and yelling when they…read morespeak to you. Its very frustrating. I don't think its that hard to be kind. They always ruin my mood when I get off the phone with their administration staff but its a small town. There isn't much option. I give it 3 stars because the doctors here are very nice

    I've never had a worse experience at an eye doctor's office in 34 years of exams. I'm convinced…read moretheir positive Google reviews are largely self-generated. I was charged $80 extra for a contact lens fitting when I asked to forego ordering lenses through them and receive my prescription directly. A fitting is when the doctor helps you try on your lenses. When I contested the charge, the office claimed that measuring my eyes for lenses was a fitting. No, that's an exam, that's why it's covered by insurance. When I had called the office earlier for an estimate, they said that if I didn't need a fitting of lenses ordered through them, then I would only pay exams. So, fraud. Most eye docs see that my pupils are large and go light on the dilation drops. Here, they don't observe or care. Even with sunglasses, vision was too fuzzy to work on a screen or outside for a couple hours after--and I needed to work--and driving home an hour later was sketchy. Customer service was lacking from almost everybody. The eye doctor didn't seem to care. Most of the time was with techs who didn't provide explanations. The office had noted my birth date wrong, so I was in their system wrong, and no one told me I should bring my prescription. It would have been cheaper to go with my regular doc, even WITHOUT insurance, and I would have more confidence that my prescription was 100% accurate.

    Solus Donald E MD - physicians - Updated August 2026

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