The doctors at the clinic are pretty good. Dr. Broeckel was good with my son. My only complaint…read moreis the staff having no sense of urgency when it comes to test results, and faxing mandatory information to schools. They don't mind piling on inane amounts of paperwork, but when it comes time to deliver, you have to make several phone calls just to get them to do their job. Quite annoying and very inefficient. Other than that, the facilities are clean, and the nurses and doctors are OK.

They grossly mistreated my mother. Don't go here unless you absolutely have to. I had to get the…read moresupervisor involved and wrote internal complaints about the behavior of nurse(s), one in particular by the name of Angelina M. She is very unprofessional and borderline abusive. She is probably doing even more disgusting things when noone is around. There are others that behaved badly but unfortunately I wasnt there to witness it all. 2 stars because I hope this sticks. I doubt they did anything to resolve this, which screams upper management neglect, rolls downhill.

I've been receiving bills from 2021 when I've never been seen here and don't even live in the area…read more I've been calling multiple times the last couple months and no one has been able to give me an explanation or clear this up. Each time I call in I hear a different story and this is getting extremely frustrating. To receive a Hospital bill for somewhere you've never been is crazy. And on top of it the lack of resolution they have for something so fraudulent is ridiculous.

I'm so grateful that we have North Star in Mount Shasta for holistic wellness support!read more

I'm so grateful for healthcare professionals like Dr Caselli! She has helped me on my journey to…read morebetter health in so many ways. She has been incredibly kind, patient, and professional. I have referred so many fiends and family members to her and can't recommend anyone better! Our community is so lucky to have North Star Naturopathic

I have been a patient at Scott Valley Rural Health for over 20 years and can't say enough about how…read moregreat the entire team is. I had my annual check-up yesterday and Christa took the time to go over my labs (we adjusted one medication) and answered all my questions and concerns. I can't say enough good things about the whole staff. They have always been kind and helpful, even when I ask questions that may seem silly to them. Great team!!!

The staff is so kind and is always willing to help. Christa is amazing she takes time to listen to…read moreany concerns and treats with compassion. 10 / 10 I would recommend Scott Valley Rural Health Clinic.

She is friendly, personal, very understanding and knowledgable. She has a great sense of humor. I…read moresaw in our newspaper she was Medford's favorite doctor. I can see why.

This office has the rudest front office of any Drs office. The called me this morning to tell me…read morethe lab forgot to collect 14.00 for lab work. I informed Kristen that I had a 1:00 appointment today and would pay then. She said that would be fine. When I went to check out, Paula was at the front desk and said I owed 33.00. I explained to her the conversation I had with Kirsten earlier that day. She flippantly replied "Kristens out to lunch" I asked her to look and see what the charge was for. She said she didn't know. I said can you look at my chart and see why there's a difference? Her response was "you know, if you weren't so short with me I could work with you on it" I was shocked that any personnel would treat a patient that way. Can't tell me what the fees for, but if SHE liked me she could reduce it. They need to get rid of her...

A wonderful and knowledgeable doctor who cares very deeply about his community! He always takes the…read moretime to listen to you, even if he's running behind. It does tend to slow them down a bit when they're busy, but they'll check you in and let you go home or run errands until they call you when they have a room ready and it's close to when he can see you next. Polite and courteous staff, always willing to go the extra mile to make people feel better.

I went to urgent care to see if my wrist was broken. They said they were too busy and to try…read moreagain tomorrow. Guess broken wrists aren't urgent.