This was my first visit with Zoe Massage. I booked a "first visit" appointment with Hope at the…read moreCarmel Commons location. My total was $95.00. The suite is on the second floor; they do have an elevator. Thoroughly enjoyed my massage with Hope. She may be small in stature, but her hands are mighty!!! Before starting, she asked my pressure preference and areas of concern to address. Pressure was spot on. Walked out a new woman. Highly recommend booking with Hope.

I've gotten weekly or bi-weekly massage for over a decade due to an auto-immune disorder that…read morebasically creates pain throughout my entire body. After moving to the area I tried Zoe Massage. My initial couple of massages with Amanda were pretty good. After that they became just ok and mundane and predictable. A really good therapist will change things up every time and make you feel like all your issues were addressed each visit. Unfortunately here not so much. I'm sure if you casually go once in a while this place would be ok.

I had a GREAT 90 minute massage from Ella! She used exactly the amount of pressure I like, started…read moreright on time and utilized the full 90 minutes. There was no chit chat (which I like!). Very clean salon, front reception gal was very friendly. The complimentary light snacks and different types of bottled waters were a nice touch as I was checking out. I've been a 7 year customer at another salon and will be making the switch to 521 Spa and Massage.

Coco provided an amazing deep tissue massage! My muscles were so tense before arriving and after I…read moreleft I immediately felt relief. I appreciated the hot stones and will definitely be back!

The massage was both physically and mentally therapeutic. The lady was confident yet humble. So…read morerelaxing I drifted off asleep and upon awaking nearly 40 minutes later I had the most amazing feeling. Was a great massage and I'll be back. 5 Stars

I used to frequent this place for massages. Within the last year, they raised their prices, and…read moreevery time I go in, after I get back to the room, they tell me they can only do 30 minutes instead of one hour. They aren't willing to give the rate for one hour and so therefore you pay $50 for 30 minutes when you can pay $70 for one hour. the massages have not been great and it seems like there are many people sitting around just hanging out. Not sure why they can't offer one hour massages with 3 to 4 people and they're sitting area hanging out.

I just had the most amazing massage and facial I've ever had in my life. Shannon gave me the most…read morerelaxing , thorough, massage. Every time she moved to another body part I thought THAT was my favorite part of the service. The facial provided by Shannon was, *chef's kiss*. Not to mention how sweet Stephanie was at the front desk! I've never had a spa experience go that well from beginning to end. I will most definitely be coming back. Thank you all for an amazing experience for my anniversary!

If I could I'd offer an even higher rating. This spa rivals many in the area as to the massage I…read morereceived. Booking was easy. Isabella was my therapist. She was amazing!

I have had multiple therapeutic sessions with Christine. She is such a blessing. She is able to…read morefind the spasms and sore spots then melts them away like butter. Her equipment is immaculate so I wasn't afraid of any cooties. I highly highly highly recommend Christine if you are having pain or if you just want to relax and unwind.

Massage was great! Home studio was very clean. Would highly recommend. I will be booking with her…read moreagain.

Amazing massage perfect pressure and super relaxing. You can tell they really know what they're…read moredoing. Already planning my next visit. Anna was professional and amazing

I was experiencing chronic headaches from stress and tension prior to seeing Anna. I selected the…read more90 minute Swedish massage (HIGHLY recommend the hot stone add on) and I can honestly say it was the best massage I've received. Anna's attention to detail from the quick consult at the beginning to the perfect amount of pressure and attention to the most needed muscles was impeccable. If you're thinking about getting a massage, book one with her IMMEDIATELY. 5 stars all around.

Nice, Calming atmosphere, Relaxing massage. Ladies at…read morereception desk very friendly. They are closing following the safety protocols for COVID-19.

I rarely leave reviews like this, but after being a loyal Massage Heights Stonecrest member since…read more2019, I feel other customers should know about my experience. I maintained my membership for approximately seven years, made my payments as required, and have spent more than $6,500 on services, not including tips. After my last service in May 2026, I informed the front desk attendant at checkout that I wanted to cancel my membership. She told me she would make a note on my account. The following day, I missed a call from a manager who left me a voicemail acknowledging my cancellation request. She explained that a 30-day notice was required, that June would be my final payment, and that she would email me a cancellation form. I never received the email, but because a manager had called and specifically acknowledged my request to cancel, I believed the matter was being handled and expected June to be my final charge. Today, while reviewing my account, I discovered that Massage Heights had continued drafting payments in July and August. I immediately called the location hoping to get the issue resolved. The manager on duty, Arie, told me there was no cancellation request documented on my account and therefore there was nothing she could do. I explained that not only had I told the front desk attendant in person, but a manager called me the very next day and left a voicemail acknowledging my request to cancel and explaining the 30-day requirement. Instead of trying to investigate what happened or find a reasonable solution for a seven-year customer, the conversation became argumentative and Arie eventually hung up on me. I then went to the spa in person hoping we could resolve the situation professionally. Unfortunately, the experience became even more disappointing. When I explained that I work in the service industry and that customers share their experiences through reviews, Arie responded: "One review is not going to hurt us, all we will do is delete it." I was stunned to hear that from a manager. When I explained that reviews matter because people use them to decide where to spend their hard-earned money, she responded: "This isn't going to hurt me." When I told her that poor customer experiences can ultimately hurt the business and eventually affect the people responsible for managing it, her response was: "It will be a long time before that will happen." At that point, I asked for some consideration based on my history with the company. I explained that I had been a loyal customer since 2019, had spent more than $6,500 on services plus tips, and was simply asking them to help resolve the July and August charges after I had clearly communicated my intent to cancel in May. Her response was essentially that she was the only person who could help me and there was nothing she was going to do. I then asked her to contact the owner. Unfortunately, I received essentially the same attitude and no meaningful attempt to resolve the situation. Mistakes happen. An employee can forget to make a note. An email can fail to get sent. A cancellation form can fall through the cracks. What separates good businesses from bad customer experiences is how management responds when those mistakes are brought to their attention. After nearly seven years as a paying customer, I wasn't asking for special treatment. I was asking Massage Heights Stonecrest to acknowledge that I communicated my intent to cancel, that their own manager called me afterward acknowledging that request, and to show some reasonable consideration regarding the two additional payments. Instead, I was met with dismissiveness, hung up on, and essentially told that my experience and my review didn't matter. Based on my experience, I cannot recommend Massage Heights Stonecrest. If you're considering signing up for a massage membership here, I strongly recommend you think carefully before doing so--particularly about how your membership and cancellation may be handled when you decide it's time to leave.

I booked here after verifying they accepted the gift card I had. I go to check out and she tells me…read morethey've been asking SpaWeek to take down their business and they can't accept the gift card. It is YOUR BUSINESS on the website and you should honor it from YOUR advertisement. The manager came out and didn't give a crap saying "I've been asking them to take it down" over and over again. So her lack of following up for HER company came at MY expense. I had read a lot of reviews of this place screwing people out of money before booking and should have listened. My facialist was fantastic and let me know she would be moving companies so I will be following her to her new place and never returning here. DO NOT BOOK HERE! There are too many other fantastic spas in the area that do right by their customers. This place does not.

I had my first prenatal massage here this morning at almost 24 weeks pregnant. Gina is their…read moreprenatal specialist and she is AMAZING. She took such good care of me and I was in heaven my entire 50 minute massage. The entire atmosphere from the minute I walked in until leaving was very peaceful and pleasant. I will definitely be back here to see Gina!

My back was hurting so I stopped in here for a massage. The place is new and the workers are super…read morefriendly. My masseuse focused on my upper back and I feel 10x better now. Will definitely come back again.

The experience with Eboni at Renewed Spirit Massage and Bodyworks has been nothing short of…read moreamazing! From my first session and each one thereafter my body is recovering from pain in multiple areas and I'm always eager for the next experience to point I even showed up a week early lol. I feel like a new person by the time I leave. The environment is relaxing and her personality is awesome. I gifted my sister with a massage so could enjoy the experience as well. Don't wait book with her NOW! it's worth it :)

Ebony is amazing! I've been seeing her since I moved to Charlotte years ago and only just thought…read moreto review her business. Ebony makes me feel so comfortable and relaxed, listens to my concerns, and I love that she explains her observations after a session and provides helpful tips to improve any issues. I have gifted my husband a session with her as well and he had such a great experience. Definitely book an appointment, you won't be disappointed!