Heather is truly one of a kind. She is unbelievably patient, incredibly knowledgeable, impressively…read moreeffective, and so deeply caring that she can make even the most stressful real‑estate moments feel calm and manageable. I've bought and sold homes with her, and every time she brings a sense of steadiness, kindness, and genuine support that you just don't find every day. She pours her heart into what she does, and it shows in every interaction. I recommend her with complete confidence -- I'd trust even my own children to be in her hands. She's exceptional in every way.

The Fairbanks housing market is full of 'interesting' finds and having a great realtor is so…read moreimportant in this market. Heather was awesome throughout our entire home-buying experience! She educated us along the way about things to look out for that could complicate traditional financing and what sorts of things to watch for during the inspections. We ended up making offers on 3 different houses- and that was ok because it wasn't til the third one that we all knew it was the perfect house for us. Thanks to Heather, we find the right house for the right price in our desired location and have no buyers remorse!

Hands down the worst experience I've ever had trying to purchase a home. They knew that the house…read morewas in bad shape but withheld the information from me, I had to go through 3 lenders and 4 different loan types and instead of come forward with the issue they blamed my credit. I was approved it was the failed engendered foundation and the home owners saying that they passed inspection on the septic when in fact they failed because it was not connected properly. The realtor who was supposed to be representing me raised her voice and wouldn't tell me the truth even when we showed her the report she had access to the whole time. To say I was disappointed is an understatement.

I purchased and sold my home with Madden. Gary and Ariel Gallemore made the process so easy and…read moreseamless. They were patient, knowledgeable, available, and fun! If I still lived in town, I would absolutely work with them in the future! If I could give Madden more than 5 stars I would!

I have bought two house with Traci and one of her partners. She helped guide me through the crazy…read moreAlaska housing market and helped me understand the quirks of all that is owning a house here. Strongly recommend

This realtor has the attitude that's given realtors a bad name. It's the antithesis of genuine,…read morekind and caring, patient, good listener and honest. There's also an attitude of superiority and intolerance.

I couldn't be happier to have found Chris! He helped us out, going above and beyond what anyone…read moreelse would have done or wanted to do the entire process. He has knowledge and wisdom that no one else could have. I am forever grateful that he got me and my family our dream home. He advocated for us like he was our own family. If I ever buy another property it will be with him and if I ever know anyone who is house hunting I will recommend him. He is as honest and knowledgeable as you can get! Also a joy to have worked with. He put up with a lot from us and he was again great!

I worked with Chris last summer in locating a home in Fairbanks…read more Chris was very attentive, compassionate and knowledgeable of the Fairbanks area. Chris is your agent to contact if you are interested in purchasing a home.

Scott has sold two properties for me in the last 5 years. Very happy with his attention to detail…read more Taking care of everything. Glad to have him on our side. Thank you again! If you are looking for a Realtor now or in the future, please call Scott Rosenthal and his team.

From the owner: Selling your home? Looking to buy a new home? Maybe you want an investment property? Whether you…read moresell or buy, Scott is your guy!

I cannot even begin to say how much we recommend Russ! We used his services on a rather challenging…read moreproperty, and he went above and WAY BEYOND. Without going into long details, suffice it to say, that he worked incredibly hard for this sale, which was going to bring him such a small commission. We've not come across a realtor this willing and HAPPY to go the extra mile. Are you buying? See Russ. Are you selling? See Russ. He is THE best!

From the owner: Real Estate Sales and Leasing. Residential, Investment and…read moreCommercial

Elizabeth is wonderful to work with. She is responsive, professional and an expert in the local…read morereal estate market. I highly recommend her to anyone interested in buying or selling real estate in the Fairbanks area!

From the owner: Clients choose Elizabeth Schok for her deep market knowledge, personalized approach, and unwavering…read moreintegrity. She listens closely, communicates clearly, and tailors every step to her clients’ needs. Known for sharp negotiation skills and standout marketing, Elizabeth makes buying or selling smooth, stress-free, and successful. Her clients trust her because she consistently goes above and beyond—delivering results with professionalism, care, and genuine commitment.

Tim Clark is our realtor and he is so professional and hard working. He took the time to explain…read morethe legal details, and he was always responsive. He reached out to the horse community and we had an offer within two weeks. We had our house listed with another North Pole real estate group over the winter and we didn't even have one showing. What a different experience with Tim Clark and Hedgecock Group! I would highly recommend Tim.

I cannot say enough good things about Brett Evens and Hedgecock Real Estate. Brett made our deal…read morebreakers a priority without compromising on quality during our house hunt. He was very flexible working with our busy schedule and always communicative, employing email, text, and phone calls when necessary. A straight-shooter, Brett was honest about homes on the market with known issues and he was not eager just to get us into any house. His patience and guidance helped us land a fabulous home- one that surpassed what we expected to find! Brett's recommendations for other services (engineering inspector, loan officers, etc.) were excellent and not just some friend looking to benefit from a sure thing. We never once felt pressured to consider anything. Brett's practical approach and guidance during the buying process was much appreciated. If you've had lackluster home buying experiences in the past (like I have) I wholeheartedly recommend you contact Brett to assist you with your next purchase. You will be impressed.

Once you sign the lease customer service is gone. I pay for fuel to JWL in the house I lease and it…read moreran out in thanksgiving. My property manager stated there wasn't any thing she could do. It was about -15 below. The Property Manager asked me to use my slip tank (fuel tank) and truck to get 100 gallon of heating fuel which I did. I was reimbursed only after calling after a month or so passed. Never did anyone even say thank you. Upon move in it stated front door needed to be adjusted to close correctly. The Maintence person came and adjusted the door so it closed so no gaps would let cold air in. After opening and closing the door a couple times to door jammed shut. After several weeks the maintenance person repaired the door again and the next day the screws backed out due to the crack in the seam of the door and the door jammed shut again. Once again for over a month I the front door wouldn't open. Very little to no communication from the JWL team. When the same Maintence staff returned he put in longer screws and adjusted the door so again daylight can be seen through the front door as seen in the pic I posted. After he left I opened the door and the latch would stick after turning the door knob. I texted the Maintence person (no response) and turned in a work order for repair. After weeks passed JWL stated that they had a video of the door working after their Maintence staff left and if I wanted the door repaired I would need to pay for it myself. As of this date the JWL will not respond to follow up emails nor state if it is their position that the door will be repaired or not. Then a week or so I received this: This email serves as your 24 hr notice that there will be an inspection of your unit tomorrow March 22nd around 10am-12pm. My response: Hi, Since I am out of town, and there has been some concern about the lack of repairs, and in some ways, blaming me as a tenant for the need of repairs, I am asking that the inspection be rescheduled until I return home sometime Friday afternoon. It must also be noted that a maintenance person visited the home 2 to 3 times as well as a representative of the owner and there were no immediate concerns then or now. Response: We schedule spring inspections for all of the properties we manage you are not being singled out sir. We normally do not allow tenants to dictate the schedule since we manage many properties. Since you're out of town and would now like to be present I am willing to reschedule with you. When do you plan on being back in town? Please read the email I received for a parakeet I got for my daughter. 250 pet fine and 150 for not notifying JWL. The lease talked about dogs and cats, but never mentions a notification requirement if you get a bird or a goldfish. Fines are arbitrary and can be up to $500.00 per violation even if they are not specified. The letter also stated that they saw cigarette butts out front which I was picking up as the ice melted. I was told I had essentially 48 hours to have them cleaned up or they were gonna dispatch a staff person and I would be billed for their time. A representative of JWL stated that I could deadbolt the door because the latch is not working when they did the inspection. Their customer service in approach is costing the homeowner money and I'm living in a home where no repairs have been made since the initial visit and random fines imposed due to a spring inspection when I've only been here six months. Nothing about interactions with the JWL team us respectful or like they're even remotely concerned about the fact that I had a front door that would not open after their initial repair for one month and then an additional month after that.

From the owner: JWL Property Rentals is a multifaceted property management team that aims to deliver exceptional…read morecustomer service every single time. From comprehensive tenant screening to delivering accurate financial records, we leave no stone unturned to maximize your revenue and skyrocket the market value of your Fairbanks properties. Our team of licensed property management experts works proactively. So whether it's late payments or lease violations, we tackle them head-on. But we don't just stop there. Embracing the latest technological advancements has turbocharged our operations. JWL Property Rentals constantly enhances our services to save you time and money.