Horrible company to work with. Steer clear! They put on a facade of a wholesome company that cares,…read morebut are money driven and care more about their bottom line than the people who inhabit their properties. Seek realty services elsewhere and save yourself thousands and many headaches.

Avoid this company. They are very shady and will do everything in their power to keep your deposit…read more They will charge you to repair items that were not working at the time you moved in.

Once you sign the lease customer service is gone. I pay for fuel to JWL in the house I lease and it…read moreran out in thanksgiving. My property manager stated there wasn't any thing she could do. It was about -15 below. The Property Manager asked me to use my slip tank (fuel tank) and truck to get 100 gallon of heating fuel which I did. I was reimbursed only after calling after a month or so passed. Never did anyone even say thank you. Upon move in it stated front door needed to be adjusted to close correctly. The Maintence person came and adjusted the door so it closed so no gaps would let cold air in. After opening and closing the door a couple times to door jammed shut. After several weeks the maintenance person repaired the door again and the next day the screws backed out due to the crack in the seam of the door and the door jammed shut again. Once again for over a month I the front door wouldn't open. Very little to no communication from the JWL team. When the same Maintence staff returned he put in longer screws and adjusted the door so again daylight can be seen through the front door as seen in the pic I posted. After he left I opened the door and the latch would stick after turning the door knob. I texted the Maintence person (no response) and turned in a work order for repair. After weeks passed JWL stated that they had a video of the door working after their Maintence staff left and if I wanted the door repaired I would need to pay for it myself. As of this date the JWL will not respond to follow up emails nor state if it is their position that the door will be repaired or not. Then a week or so I received this: This email serves as your 24 hr notice that there will be an inspection of your unit tomorrow March 22nd around 10am-12pm. My response: Hi, Since I am out of town, and there has been some concern about the lack of repairs, and in some ways, blaming me as a tenant for the need of repairs, I am asking that the inspection be rescheduled until I return home sometime Friday afternoon. It must also be noted that a maintenance person visited the home 2 to 3 times as well as a representative of the owner and there were no immediate concerns then or now. Response: We schedule spring inspections for all of the properties we manage you are not being singled out sir. We normally do not allow tenants to dictate the schedule since we manage many properties. Since you're out of town and would now like to be present I am willing to reschedule with you. When do you plan on being back in town? Please read the email I received for a parakeet I got for my daughter. 250 pet fine and 150 for not notifying JWL. The lease talked about dogs and cats, but never mentions a notification requirement if you get a bird or a goldfish. Fines are arbitrary and can be up to $500.00 per violation even if they are not specified. The letter also stated that they saw cigarette butts out front which I was picking up as the ice melted. I was told I had essentially 48 hours to have them cleaned up or they were gonna dispatch a staff person and I would be billed for their time. A representative of JWL stated that I could deadbolt the door because the latch is not working when they did the inspection. Their customer service in approach is costing the homeowner money and I'm living in a home where no repairs have been made since the initial visit and random fines imposed due to a spring inspection when I've only been here six months. Nothing about interactions with the JWL team us respectful or like they're even remotely concerned about the fact that I had a front door that would not open after their initial repair for one month and then an additional month after that.

From the owner: JWL Property Rentals is a multifaceted property management team that aims to deliver exceptional…read morecustomer service every single time. From comprehensive tenant screening to delivering accurate financial records, we leave no stone unturned to maximize your revenue and skyrocket the market value of your Fairbanks properties. Our team of licensed property management experts works proactively. So whether it's late payments or lease violations, we tackle them head-on. But we don't just stop there. Embracing the latest technological advancements has turbocharged our operations. JWL Property Rentals constantly enhances our services to save you time and money.

Amanda is the best realtor in town. She is trustworthy, reliable, hard working and knowledgeable.read more

From the owner: Total Property Care! Magnetic North Realty is an Alaskan-owned and licensed property management…read morecompany striving to provide professional, efficient and friendly service for our clients and residents. Our goal is to make your rental experience smooth and hassle free whether you are the property owner or the tenant! If you are looking for a rental home or apartment, we want to assist you in locating and selecting the one that is just right for your needs. If you are a homeowner considering finding a property manager, we aim to provide you with the highest level of service on the market. We welcome the opportunity to meet with you personally or over the phone to provide you with the information you need to make the important decision of choosing a property manager. Our clients demand the very best and we go the extra mile to provide superior customer service. After hours and weekends by appointment.

I couldn't be happier to have found Chris! He helped us out, going above and beyond what anyone…read moreelse would have done or wanted to do the entire process. He has knowledge and wisdom that no one else could have. I am forever grateful that he got me and my family our dream home. He advocated for us like he was our own family. If I ever buy another property it will be with him and if I ever know anyone who is house hunting I will recommend him. He is as honest and knowledgeable as you can get! Also a joy to have worked with. He put up with a lot from us and he was again great!

I worked with Chris last summer in locating a home in Fairbanks…read more Chris was very attentive, compassionate and knowledgeable of the Fairbanks area. Chris is your agent to contact if you are interested in purchasing a home.

Property manager is rude. None responsive. And goes against the landlord tenant act. Does not take…read morecomplaints very well and does not address the actual issues. Allows illegal use of drugs. Disappointed and very disappointed in this company. Does not uphold any promises. The military should stay away or you could be put into a bad situation

It just keeps getting better!!! Joe Head at Century 21 Gold Rush got our house on the market and…read moreworked his magic and within 72 hours we had 2 offers on our home!! He talked with other agents and got us a Full Price offer on our home!!! I couldnt ask for a better experience at all!!! This is the place to go to buy or sell a home period!!! And Joe Head is the guy to go to!! I have had the pleasure to meet all the realtors at this office and can honestly say they are all hard working honest people who will work their butts off to help you!!!

We transistioned to this company this summer with one of our property, we have found Kristen to be…read morehighly responsive and Skyla to be an excellent property manager. The new heating system installed by Altrol on November 11, 2024, was expected to bring relief, but instead, it has been plagued by issues. With the system still under warranty, Skyla has been working tirelessly to address the boiler issues that seem to arise every couple of weeks. Her dedication to our property's upkeep, even on holidays, is noteworthy, as seen during the Thanksgiving water heating issue. Skyla was instrumental in addressing the maintenance issue, and promptly got the new refrigerator this summer. I recommend them and have enjoyed our professional collaboration with Skyla. Overall wonderful person to work with.

So grateful and happy with Lymburner Realty and especially Eric for helping me as a first time…read morehomebuyer and someone new to Alaska. He was very helpful in explaining and helping me understanding both the process and the things unique to living in AK. Was also very helpful in working with VA loans folks and the PCSing way of life military folks are operating within. Highly recommend Eric!

He will not care for you believe me. With him we lost our 100% purchased for 60K land with title to…read morethe bank and paying for our land second time with mortgage. If you don't won't have a nightmare look for better realtor with knowledge.