We had the best skilled nursing facility(SNF) experience here for our beloved grandmother. After…read moreover a year of making calls to try to move her to a closer facility for our family visits, Claudia was finally able to make it happen for us. She and I had been in touch weekly for over a year and she never lost her patience with me or got annoyed when I called the way other places did. Instead she was apologetic when there wasn't an available bed. The admissions staff was very caring, detailed and informative from the beginning till end. We stayed in close touch with Crystal through the care conferences, when my grandmother had to be sent to the hospital and back, along with when she had to go on hospice. Crystal is kind and considerate. The staff took care of her through her occupational and physical therapy sessions with Alicia and Melody. She was able to self feed and sit up right in a wheelchair again. They got her moving more than she did at her previous SNF. Her dieticians Zakirah and Yesica provided a great diet for her that she enjoyed until she couldn't anymore. I let them know she loves her sweets and they helped make it happen. Her last bites before she passed were pudding and Ensure fed to her by her nurse supervisor, Vivian, who took extra special care during the last days. They built a connection because Vivian spoke Vietnamese to her so naturally our grandma took a liking and was more responsive. Vivian even took the time to stay a little later so she could feed breakfast to her. Dan (charge nurse maybe?), was very detailed, gentle, and graceful in his responses when I called to ask questions about her status. And when he had to break the news, I felt the empathy in his voice over the phone. Her other RN's and CNA's (I'm sorry I don't remember everyone's names) including Adona, have all been a lovely presence in her final stages. My grandma always appeared very clean and fresh and lovely at every visit. The janitorial team is fantastic at what they do too, keeping the facility clean and spotless. Protective PPE is always organized and right outside the door for easy use. It doesn't smell like a SNF. Her last SNF didn't smell clean. Highly recommend this facility and their staff! Thank you for all you have done to take care of her with care, respect, and dignity till her last breath.

The care quality here is absolutely awful. The CNAs, RNs, etc; do NOT care for the patients as they…read moreshould. It is dirty with roaches, it stinks, and they treat everyone horribly. They are under LOTS of lawsuits & they violate lotsssss of labor laws. Do NOT send your loved ones here if you love them, this facility will not extend their time here with us.

I was admitted to this facility for 20 days from a broken knee cap. I was treated very well from…read moreeveryone on staff from various shifts. I want to thank NuNu, Dillon, Isaac, Delfina, Grace, Eddie, Pam, for all of their assistance and understanding during my stay. The physical therapy department is excellent. They are all caring, understanding in all of the different ailments from all kinds of different patients. I want to thank Jacalyn, Jim, Claudia, Max and Ranon for all of the therapy and helpful ideas to continue my own therapy at home. The facility is very clean and doesn't have any kind of smell to it. I like the fact that they have ice water available all the time and staff will come around and ask if you would like ice refill and even a water refill. I would recommend this place for injury rehab and for your elderly loved ones.

My mom had dementia, fractured her knee and had to be taken there because I couldn't care for her…read more24/7 and don't have the means to have a nurse at home. -My mom's clothes got "lost" day 1. I dropped them off, name on each piece, including a small blanket. I visit the next day and she's wearing someone else's clothes. Her blanket no where to be found. When I went to pick up her clothes after her passing, they tried to give me a bunch of stuff that wants hers. And I only got back one shirt and 1 pant. Out of 4 tops and 3 pants I had bought her. -The place stinks -Nurses were good while we visited, other than that they didn't help her. -She got mrsa, within a week of her being there. No one noticed it until they had to call 911 to take her to the hospital, almost a week later. -Lost like 15 pounds in those 2 weeks. She wasn't eating and they didn't tried to get her to eat. -I asked all the questions, they "tried" to communicate, asked me different things she liked to eat to get her to eat, or liked to do so she can have some distractions. But nothing went any further than that. -Half of the time I visited I found her soiled. I visited every other day, as I was taking turns with my brother. All of this because we don't have the means for the good places. If your loved one doesn't have a voice, avoid this place. Because they won't take care of them at all. It was the worst experience for all of us. *The people who can speak up for themselves, were ok. This was mid-January 2026

They have new management who have let go their billing department fired them. the phones have been…read moreshut down. I am trying to figure out my bill, I tried to set up bank drafts to autopay them the past employees told me that I do not owe anything because Medi-Cal has accepted my husband .a few weeks later I start getting bills but no one called to tell me I did now have to pay but no one set me a bill until yesterday which included bak months from 2025 ,they seem to be charging me for visits to see my husband. and the price they are charging me is unaffordable for me on Medicare social security and Medi-cal .Ihave been calling daily speaking to the front office and was told the billing department employees had been let go and new people had been hired after a week leaving messages I was asked to call again this morning and all the phones were disconnected.

This place looks nothing like your picture. This place is dirty unsafe and the staff are good my…read moredad is blind so I call and they have to bring him the phone and they make it a hassle just to talk to him they tell me call back all the time because the phone is in use and make up all kinds of bs I rate this place a big "0"I walked by the front desk and just winze my way through like nothing I would not recommend this place for anyone!!!!!

Two words; LIFE SAVER. Prior to being granted an opportunity to be a resident at Genesis, I was at…read morea severe crossroads in my life. I had the choice to continue living a life consumed by drugs and alcohol which was hurting those closest to me, wasting every second of my life away, and ultimately wanting to end my life, or seek help. Thank God the latter was the choice I made. While a resident there, my expectations were far from what was offered, and it changed my life in a BIG WAY. The staff at Genesis was not only first class, but most importantly personable and relatable. Many of the staff there are still an important part of my life today. Upon leaving inpatient, I transitioned to sober living, which again was safe, enjoyable, and much needed. I can say without a shadow of a doubt Genesis is much more than your average rehabilitation facility. From the executive director all the way down, the staff genuinely cares about saving lives and doing God's work. This team is on the firing lines daily, and they know how to reach those that need it. I will forever be deeply grateful for what Genesis did not only for myself & my future, but for all of those closest to me. Prayers answered tenfold. If you or someone you know is at that "jumping off point" look no further. Genesis Recovery can and will offer you the help you seek. Not only can you get sober, but be redirected into a life greater than you can expect. It all starts with your choice, and the family at Genesis is behind you 100%!

If you're smart you won't go there. They have the most outrageous rules and they have a staff…read moremember named Deserey who is a total bitch. She did everything she could to me until she got me kicked out. They made me stand on the side of the road for 2 and a half hours waiting for my ride. The food sucks and they won't even let you see your phone. This was the worst experience of my life.

They need to shut this place down. I am convinced they killed my mother with there lack of care…read more The tried to jump me when I wanted to see her. Then one of there employees threatened me through text. PLEASE CLOSE THIS PLACE

Worst place ever. They are now called Stillwater and still horrible. My sister had to be rushed to…read morethe hospital 911 after suffering for 3 days. The hospital turned them into the state for neglect. Her ostemy was so backed up she went into Septic shock and passed away after a week of suffering. They would leave her to sit in a wet diaper for at least a hour. Her bedsore became so infected it got gangrene. The outside wound care specialist called and said to get her out the day before she went into septic shock. They should not be in business. If your loved one is in need of special care do NOT put them here!!!

Stanford court Rehab in Santee Ca. is a happy home for…read morerecovery patients love all PT staff and others loving supports with smile what a wonderful home.

Rehab knee injury Everything - I have a cracked kneecap and…read moredoctor put my on strong pain medication so I could do physical Therape - they refuse and only will give me Tylenol

It is difficult to rate skilled nursing facilities because people go there out of need not want…read more However, when I walked in, I noted it smelled clean and the rooms also were clean and the staff were very friendly. I am also realistic, that things can happen in an environment in which there are many people to be cared for with too few staff. My loved one was evaluated by OT and PT, physician and LVN none of which knew he had very poor eyesight until after I divulged that information, which makes a big difference in a skilled assessments. They also were not aware of his baseline before his hospitalization, which was fully independent. This Made me question chart review, and how much information was passed on to the facility from Kaiser hospital. Unfortunately, he fell that night after being provided medication that made him confused even after we had discussed it. If I had a loved one, that was there, I would be questioning what type of monitoring is taking place after medication's are administered, have they reviewed the medical history and discuss the goals, intermediate and long term to be sure everyone is in a realistic and shared place. This fall could have been avoided and is not looked on as positive for any facility but reality is it can happen. What they do to prevent these events is important. Medication, monitoring and be present for your loved one.

Terrible. My grandma was a patient here and she was so neglected. We told so many nurses/CNAs and…read moreeven put a sign over her bed that she won't drink water if it's not cold. We came everyday, multiple times a day and she NEVER had cold water. Furthermore she wasn't eating and they kept giving her the full dose of insulin even after we requested otherwise MANY times, leading to her having many hypoglycemia episodes. We even requested her having a sitter at meals to ensure she eats, but of course we didn't get that. The cherry on top is us bringing my grandma home AMA & her having a pressure injury on her heel... how this was missed & caused is unacceptable. I had to ask them to turn her more often because she was laying in the same position every time I visited her. But she still has one. Absolutely terrible, regret ever bringing her here

Brand New Remodel. Best SNF in san diego. Bar none. Clean, great staff, great environment. I'd…read morerecommend anybody who needs skilled nursing care to come here.

I went to visit my friend and the parking was horrible. There's nowhere to park. I had a park…read moreacross the street at Grossmont Mall. also no doors telling you where to enter. It's very very visitor unfriendly. They should have colored lines leading you to where you want to go in and when you drive further up there's tons of parking, but it's only the employees were wonderful, but I know they're not well paid

Great quality care. Only giving 4 stars because of the difficulty to schedule and get an…read moreappointment so far out. Doctors and staff and very friendly and well trained.

Arrived about two months ago due to pain the right side of my neck and right arm due to some…read moredeterioration of my cervical spin. It is not my first time at Rehab United in La Mesa (service then was outstanding, too) so when I needed care (again!) I did not hesitate to go back! From Reception to the PTAs to the PTs, all services were the best one could expect. The receptionist team of Vanessa, Morgan, Gabby, and others were always all smiles when you come in. The professional knowledge and expertise of Samantha, Steve, Charlie, and Erwin were evident in the care I received. The PTAs (Lauren, Caylee, Christian, and Josh) were very patient and informative in assisting me with the exercises and stretches I needed to get done. I am generally pain-free more days these days. Well done everybody! If I missed anybody, it was not intentional!!

It's taken me months to write this review. How can I possibly put into words the gratitude I feel…read morefor Apex recovery? However, in this season of Thanksgiving, I find it's the perfect time to share my family's experience.  With the help and support of Apex, my husband once again has control of his life and his health, my children have their father, and I have my best friend. They literally saved his life from the grasp of his alcohol addiction. When the best Kaiser could offer was a mental health facility for my husband to detox {try to imagine a strip search, outside privileges offered only 2X a day for 30 minutes- and that's in a cloud of cigarette smoke-and people pacing the hallways screaming obscenities at all hours of the night} he was begging to come home after just 6 hours in. That is absolutely NO way for anyone truly seeking help to get it.  I realized pretty quickly that because our Healthcare system is so broken, we would have to find an alternative for my husband to actually begin to heal. Enter Aily Nguyen and the Apex team.  Honestly, Aily is an earth angel and was the balm that my sad, helpless, confused soul needed to get me through one of the most difficult trials of my life.  Her team literally rescued him from the "hospital" where he was and brought him to the beautiful sanctuary that is Apex. There he would find a private home with a pool, a chef that came daily with fresh gourmet meals, yoga, meditation and multiple therapy sessions each day.  Here, in this safe haven, is where my husband could recover, work, heal and ultimately be reborn. 11/27 marks 4 months since our journey began.  I'm happy to report that my husband remains committed to his sobriety, after 5 weeks of inpatient care and 10 weeks of IOP (intensive outpatient program). He has forgiven himself, and has been gifted the knowledge, the tools and the self awareness to stay the course.  Apex was instrumental in getting him to this point, and our family is eternally grateful for the entire organization.  If you are looking for help with your addiction, Apex will rise above and beyond all expectations.  If you want to be treated like a whole human being that deserves special care and attention throughout your recovery, look no further. If you'd like to have a place that still calls and texts just to check in months after you leave.... try Apex. Thank you, Apex. We have our husband, father, son, brother, uncle and best friend back and we recognize the pivotal role you've played in his road to recovery.

Apex was able to help me at the lowest point in my life. I have a substance abuse disorder. The…read morestaff absolutely wants to be there, which I have seen places that are just there for a paycheck. Coming from a military background that in healthcare they just do the bare minimum, Apex excels in my book. The doctor they are partnered with understood and met my needs. 10/10 would recommend.