My community partners with Navigate Community Management for all HOA-related services, including…read moremaintenance requests and home modification approvals. I had the pleasure of working with Victoria Manzano and had an outstanding experience throughout the process. Victoria was consistently responsive, professional, and helpful. I recently had an urgent request that would normally have required approximately two weeks for Board of Directors approval. Thanks to Victoria's proactive support and coordination, the approval was completed in just a few days. I greatly appreciate the excellent service and dedication shown by Victoria and the entire team. I highly recommend Navigate Community Management to anyone looking for a responsive and customer-focused HOA management company. Thank you for all your help and support.

The maintenance team is great to work with and communication is always great! We work with Mary and…read moreHaley

Copied, and updated, from my review from a different listing of the community…read more --------- Wonderful timeshare community. There are several buildings and units of varying sizes. Rentals go from 4pm Friday to 11am the next Friday. I love that the only thing you need to bring is food and pay a cleaning fee ($60-$70). Every unit has dishes, bedding, basic soap and shampoo (like a hotel), and towels. All units also have a DVD player. The office has books and movies you can borrow. There is also wi-fi, but I found that it wasn't always reliable and hard to connect to sometimes. Extra bonus for the club house with hot tub and indoor/outdoor pool, walking trails, and a private beach. Couldn't give full marks because some of the furniture, pots/pans and art in the units are outdated. Though I guess it's up to the owners to change that themselves.

Our family came up here for a wedding. Kala point was in our timeshare. The property is very…read morebeautiful and quiet. It is also gated so it keeps out the crouds that don't belong. My wife and I will be coming back, thanks for a wonderful vacation.

This company is dysfunctional. They were slow to respond to various needs in our community. The…read moremanagement was argumentative and rude and often seemed uninterested in actually helping my us manage our property. We decided to part ways and the management at HOA advisory group acted like it was personal rather than a professional circumstance. Our new management company is still waiting for HOA Advisory group to provide financials for the management transfer and it's been 6 weeks since the official transition. I would avoid this company for your property at all costs.

One word: Atrocious. 0 out of 10 do not recommend. I am the HOA Board President of a 168-unit…read moreproperty in Kirkland and we spent the last 14 painful months with HOA Advisory Group. Before considering them for your Association, I strongly urge you to contact me directly so I can share my personal experiences in dealing with this company. I can be reached at lisa.puliafico@gmail.com or at 206-724-2655.

Follow through is zero. Accounting for how HOA money is spent is zero. HOA meetings and minutes for…read morethose meetings is zero. Lip service 100%.

Do not, under any circumstances, hire Impact Association Management at 9506 4th ST NE #101 Lake…read moreStevens, WA 98258. They have cost our building a lot of money, and pay themselves outrageously for small jobs that should be covered by the contract we had with them (for instance, I believe it was $50 to mail a letter). I don't trust them, I think they are unprofessional and do a terrible job overall. Some examples: they rarely respond to emails or maintenance requests, and even if they do respond, the problems remain (for instance a hole in our laundry room ceiling remains after 8 months and multiple requests). They were almost always unavailable at HOA meetings, and did not have the answers to longstanding questions even when they WERE present. They were completely useless when we needed a new roof. Equally useless during a small claims court trial. Terrible at sending out info to the community and when they did it was incorrect. When they "fired" us, they closed all the open maintenance tickets but the work was never actually done (see hole in laundry room ceiling, above). It turned out they had not paid many of our bills resulting in crazy amounts of fines, and they did not do our taxes so we had to file an extension at the last minute. All in all, I repeat, do not hire this company. It will cost you money and be a horrible experience along the way.

Our Condo Association switched to her last year. At the March 2024 board meeting she stood up and…read moreyelled at a neighbor who questioned her about the report she was giving on telephone pole inspections- we do not have any telephone poles. This childish and unprofessional behavior also happened at the Feb board meeting when she criticized a neighbor. She smiled at the April meeting when neighbors admonished her behavior- treating neighbors poorly is not a laughable topic. She does not reply to emails or phone calls on a regular basis so if you want a PM who communicates with your neighbors, she might not work out.

Our HOA switched to them - I paid it multiple times under the email listed on our property - it…read morewasn't credited to our account. I reached out and asked what was going on, January 3rd. January 8th was when Claire got back to me and told me she would look into it. Today is February 4th. I still haven't heard back from Claire, when I make the payment it still shows under my name, not my husbands and mine, and I still can't put it on autopay. This company is not good about company service, applying payments properly or even accepting payments. For a company whose website is "ilovemyhoa" - I truly do not.

Brenda with NW Management Group LLC is our condo owner's association property manager. She is…read moreprofessional, responsive, and genuinely cares about the community. When leading our owner meetings, she is well organized, the budgets are clearly explained, and projects stay on track. She made my term as president less stressful than our prior situation.

I reached out to inquire about a rental that was posted. I was asked a bunch of questions before I…read morecould get an appointment to see the property. You would think you can view a property and an application would suffice for them. They immediately told me no because I couldn't move in immediately. I mentioned I could move in 2 weeks so I can give notice to my current landlord, and isnt there a application processing time??!. RUDE! GREEDY!

A lot of people complain about their property management company, and all I can say is thank god I…read morerent from a kind family ran business. I have rented from them for six years now, and when ever I need something fixed they are on it. Although I can't contest to all of their properties, I can say that they are a friendly and trust worthy business.