Stayed here Thanksgiving night because we have a dog and they are pet friendly. They charge $75 cleaning fee for pets. The rooms are not clean. Walls and ceilings are painted stucco, some chipping. They "upgraded" us for no extra charge to a 2 bedroom suite, but only one of the two bathrooms has towels. They don't allow smoking in the rooms but both our room and the one we rented for our kids smells of stale cigarette smoke. Won't come back. read more

Enjoyed my first stay here with a family of four in the 2 bedroom suite. Each bedroom had its own adjoining bathroom which was very convenient. The breakfast was the basic powdered eggs, breads, fruits and hot and cold cereals. The pool was a good size and feel great in the morning prior to checking out. I had to ignore the person at the desk when we first arrived she did t have the best customer service, we had to work towards ignoring her bad vibe. We killed her with kindness. read more

Sonesta ES Suites Malvern - Hotels Near Me - Malvern, Pennsylvania

What was once a nice hotel is now a shabby, sloppy, dirty place. My recent arrival began with the sight of discarded Burger King bags & wrappers littering the parking lot for those checking in. The front desk was unmanned for about 5-minutes, until a staff member wandered in from outside. We were checked in, directed to our room, and encountered a mountain of trash bags piled up outside our front door. The windows were filthy. The room was filled with frayed, aging furniture & wreaked of stale air & cigarettes. It appears this place is now serving as long term housing for some guests, which would be fine if it was maintained as it used to be. But it's not & that's why it is the first hotel I have walked out of in more than 25-years. Nice hotels are nearby. Try them instead. read more

I checked out yesterday and they emailed today and made it right, changing review to 5*s

Very homey feeling, it's like an apartment complex rather than a hotel. I appreciate the surrounding wooded area and the great landscaping at the hotel, it's like a wooded forest hideaway! read more

This is a great extended stay type hotel in Malvern, that features little apartment style rooms with kitchens, living rooms, dining areas, bedrooms, walk-in closets and a bathroom. I really enjoyed my stay here. In particular I appreciated the welcome goodie bag on check-in, the beer, wine and coffee bar in the lobby, the tiny convenience store right off of the lobby and the delicious hot breakfast in the mornings. In addition to the standard and expected pool, there is also a basketball court and BBQ grills for the guests to use (I believe they'll provide a basketball ball up at the front desk) and I *think* I also spied a board game or two in the lobby as well. Basically, this is a nice little home away from home. The rooms are well equipped and cozy and my only two complaints would be that I could hear the occasional loud noise from the rooms around me, so the noise dampening isn't 100%, but it also wasn't a deal breaker and overall I slept fine. And my other issue was that my internet went down without explanation one night and I couldn't resurrect it. (But then again I was too tired to care too much, and took that as my sign that it was bedtime.) One more tiny suggestion, would be to double the amount of coffee condiment packets that you leave in the guest room kitchens, as most people who take cream and sugar in their coffee end up using both condiments packets for just one cup of coffee, because the creamer and sugar amount is so scant in those things. Otherwise, my stay was lovely and I will undoubtedly be back soon for another business stay! read more

Sonesta ES Suites Malvern - Goodie bag that I got at check-in... I love little presents! - Hotels Near Me - Malvern, Pennsylvania

These are like little apartments with a small kitchen and bath. Andrea at the front desk is terrific. I would stay here again but would request an upper floor as everyone walking by could see inside the room, so I had to keep the shades drawn all the time. During the summer there is an outdoor pool. Breakfast (meh) is served daily and Monday - Wednesday they serve light supper/snack items. read more

I had no idea when I made a reservation that I would be staying in an apartment. It was really more of that than a hotel. WHICH was a nice change. The only thing is I did not have a car so to go to what was across the street would have meant playing Frogger with my life. No thanks. I was told to find places to deliver via GrubHub. OK cool but I did not know that the place I wanted to order from was not CLOSE. So I was very limited OR I had to pay a hefty delivery fee. I was also told I could walk to the office where I was headed to for a workshop. Also WRONG. Fortunately there was a shuttle. No clue if it was a good location or not because I was trapped without a car and walking was impossible. Decent size room. Good thing it was not Walking Dead season because no AMC. Halley Puppy just cannot muster the energy to give a tail wag or anything else. read more

This hotel way exceeded my expectation. For $135 per night during memorial weekend, I got a two-bedroom, two-bathroom, with a full kitchen! The most spacious hotel room I've ever had, great for family trip. Their hot breakfast is also good. Few complaints: (1) Their parking space is a problem. For my pool view room, I had to park a bit far to walk to my room. (2) They don't have elevators. Other than that, I definitely recommend this place to anyone, especially for family trips. read more

Rooms are adequate and functional. Housekeeping, on the other hand, falls short. I am aware that Covid has altered normal routines. However, I called this morning before 8 am and requested a refresh. I came back after 7 pm - gone all day - and literally nothing has been done. When I called, it was basically, put in another request for sometime tomorrow. read more

Oh my! The Sonesta is a beautiful little gem. I walked into my room not knowing what to expect and it felt like an upscale modernized condo! I had 2 bedrooms 2 queen beds, full kitchen with oven, stove, fridge, washer, plates, cups, utensils, you name it! Each bedroom has a bathroom with shower. I feel that whoever designed this place was really thoughtful about what their guests may need if they are away on business for a long period of time. I mean, very very thoughtful. Most hotels don't have plates and bowls for you or paper towels. There's even a separate dining room. Very impressed. During check in I had a gift bag filled with tasty treats and I thought that was so sweet. There's a 24/7 gym, there's free breakfast, free dinner m,w,f Dinners are themed like potato bar and Chinese night. Just so thoughtful! Check out is noon and staff is very friendly and professional. read more

Beautiful brand new rooms look better than the pictures. I normally don't stay in places this nice while traveling for work but this place is worth it. Friendly service and staff. My colleague and I are stay here while working at limerick for GE. Everything has been fantastic so far. Includes breakfast and evening meals. read more

I've beeb staying here off and on for about a year while working with my job. Modern looking room with Samsung flat screen TV in living room and bedroom. Tv service is not in HD. Desent breakfast. Fresh fruits and pastries. I'm not a fan of their powder scrambled eggs. Customer service is friendly. Nice pool and outside grilling. Beds are comfortable. Pet friendly. They do have bugs issues in some of there rooms. Like spiders and waterbugs read more

Sonesta ES Suites Malvern - Hotels Near Me - Malvern, Pennsylvania

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room wasn't cleaned, sheets never changed leaks under both sinks (had to call for weeks before repaired) staff fired while i was there for lying about cleaning rooms pool dirty gym dirty would NOT recommend breakfast consisted of runny eggs and questionable meat products one young woman at front desk was always barefoot in pajama pants ants in sink when I checked out, the lobby ceiling was leaking from every corner cleaning ladies walked in while I was changing, didn't knock before entering (* my complaints were met with derision and disbelief) read more

I stayed for almost 4 months. My first impression from the exterior was that it would be a comfortable, convenient, safe room to stay for an extended period. The location was perfect for traveling to West Chester for work. You go in the opposite direction of the heavy traffic in the morning and evening. The commute was 15-20 mins to airport road. Pros: . Location . daily touch cleaning, weekly full clean . Oven, stove, full-size fridge, microwave, utensils, kitchenware, and dishes furnished . Decent channel line-up: ESPN, ESPNU for college games, ESPN2, HBO (x5), and basic channels . Large rooms . Hot water that's hot enough to keep you warm in the winter . Breakfast - fresh fruit salad, hard boiled eggs, bagels & cream cheese, toast, sausage patties (but no bacon and the eggs are fake, oatmeal is overlooked and mushy) . Free laundry washer/dryer usage Cons: . Daily touch-up cleaning - the male maid (lol) never understood a word I said (yelled, actually); on two occasions just walked in even after I yelled at him that I didn't want room service from the shower . Parking shortage; constantly fighting with the racquetball place across the street because all the clientele are old and lazy and don't want to park on the side of their own building . Signs of previous water damage in 2813; residual mold and a mushroom growing under the sink...WTF . Free laundry washer/dryer usage - I spend more time than necessary waiting for an open unit (3 washers, 4 dryers). The high efficiency unit always needs to be wiped to remove dirt, rocks, and lots of hair before I use it. People never let the He washer air out so it either smells like mold or i have to spend more time to bleach it. I'm really surprised I haven't had clothes ruined by now. . Rooms and furnishings are dated. Permanent fixtures are worn and the TV's are tiny. In summary, it's a glorified hotel with a bunch of minor to moderate but nagging problems. In my overall experience, it is below average for hotel rooms I've stayed. The only time it's been worse is at a comfort inn that had black mold in the walls. read more

Its an apartment. Its not a regular hotel, its awesome. You get a living room with a fold out sofa and you got a bedroom and a full kitchen. It is 10 times better than extended stay. read more

Great staff, wonderful accommodations and a good breakfast. They even found something I lost and shipped it back to me! Thank you!

I didn't get freebies here, just great service, clean spacious space indoors and out and a great one bedroom (apt.) suite. The staff is fabulous, the breakfast servced daily is fresh and varied, 3 times a week there are snack/small meal socials in the evening. My apt is spacious with a full and fully outfitted kitchen comfortable living room with tv bedroom with great king bed and tv spacious closet and dressing area - even a safe. The staff is unsurpassed by any in my experience from front desk to management to housekeepers. The WiFi is also excellent To top it of - a great location near 202 to King of prussia or west chester and lots of restaurants nearby - including a Wegmans almost across the street This is a keeper for short or long stays Fred W read more

Amazing rooms great service and very affordable. Very family friendly. I would recommend to anyone. We will be returning

This hotel was phenomenal! The staff was beyond helpful. The lady working when I checked in was so wonderful and helpful. Such a refreshing change from where I stayed the night before. The room was clean and fresh. We ended up here after leaving another nasty hotel - and if I ever return to Malvern area this is the ONLY place I will stay. Great 2b,2bath suite - perfect for 2 families to share with plenty of room. There were plenty of towels and supplies. I had one minor maintenance issue, and I told them it could wait - they offered to move us but we declined. Absolutely loved this hotel, and I can't wait to fully explore the property and its amenities the next time I am Malvern area. 5 stars is simply not enough for this gem! read more