The staff really knows their fish. They noticed some possible Ick on one of the fish so she…read morewouldn't sell it to us. Was going to treat them and hold off on sales from that aquarium. We asked if the water filtration system was for all tanks. Yes, but there is double filtration system so the ones we bought should be ok. We bought Ick treatment stuff just in case. So far, so good.

I went into the petco on Lake ave in Colorado Springs a couple days ago and I am disgusted with the…read moreservice I received. I sat there staring at the fish chemicals for a good 20 minutes trying to figure out what I needed. there was an older woman that appeared to be a manager stocking.i was going to pay for a full test kit when she finally asked if I needed help. I didn't think I did but I really did lol. Any way I explained to her that I had a 10 gal tank at home that I started because I was growing lotus, needless to say a couple lotus turned into about 4 other type of water plants, so now I thought well shoot I may as well add a few fish. I was looking at getting a betta or two but I did not know what chemicals I would need. According to the place I got my plants all I needed for them was food and iron at some point. Therefore I had questions about having fish chemical.This lady walked me over to the betta section and just said these are all the same and here's what they have and walked away. I sat there trying to figure out what I needed for another 20-30 minutes and looking at the betta fish to figure out which I wanted. I had asked her what other fish I could put with a betta and she snickered at me. Now I have not had a fish tank in over 20 years so I was overwhelmed try to get the right chemicals and fish. Needless to say she had vanished after showing me the shelf of chemicals. I stood there watching the fish and looking at the products for now over an hour. I asked for assistance a few times from the cashier yet no one ever showed up. this lady was so unprofessional by never really helping. I went to petsmart today and asked the same question to another person and I was provided so much info. I was able to get my hands on bacteria and a PH kit that they need. She took the time I needed to help me keep a good tank . PetSmart staff is way more helpful and pleasant than petco.

Friendly & welcoming staff. Lots of options for dog treats, leashes, food, and toys. But, IMO the…read morebest part is the incredible steal of a deal to use their pet wash bays. The tub raises up and down making it easy to get my XL dog into their tub. The price of the wash includes shampoo & conditioner, grooming tools, and towels for just under $15! In this economy?! I was actually shocked when I went to pay. I've paid double that for self service dog wash stations in other cities! After our wash, I let my dog pick out a few toys and a treat. One of the amazing employees showed us the cow cheek rolls which are much more digestible than regular chews. My dog picked one out and begged for it until we got home. He's been a happy camper ever since! If you're looking to pamper your pup with a nice wash and a tasty treat, definitely stop by!

Love using their self dog wash!! I have purchased dog food, treats, vitamins, & their cool doggy…read morebandanas!

The fact that if the dog food you purchase doesn't set well with your pooch?? They'll exchange it…read moreno questions asked!!! A fantastic policy

Took my Brussels Griffon to get groomed earlier today. Matthew did a wonderful job on her. She…read moreusually terrified when we drop her off to be groomed, shaking and being very dramatic. She was done in under an hour and very relaxed and happy when we picked her up. We will definitely try to make this our new usual spot. Thanks Matthew!

Though the Southgate Rd. Petsmart is closest to my home, I am most familiar with the Petsmart on N…read more Academy near Chapel Hills. Every week I transport adoptable cats and kittens from the no kill cat shelter where I have volunteered for several years, to Petsmart adoption center there. I set up the kennels and kennel cards, and submit photos of the felines for the shelter's social media. The staff is friendly and loyal to our shelter, adopting kitties from us.

I brought my dog to get groomed yesterday and paid $97 for a bath and a good deshedding. Completely…read moredisappointed, the hair is still coming out in clumps. i was able to fill a trash bag of hair today and still can keep going. If they couldn't do it i wish they'd just tell me rather than me wasting my money on her to look the same. Waste of time and money.

Beautiful store, clean, and well stocked with different types of food for cats (and I'm sure for…read moredogs too). Very friendly and helpful staff. That was my first time there but I'm sure I'll be going back to buy some cute things they sell.

Best pet store in CO Springs! Staff is extremely…read moreknowledgeable about dog & cat nutrition and will help you pick the best food for your pet. They carry the healthiest foods on the market. Everybody who works there is just great!