Employees no where to be seen. When i bought these fish they insisted i could bring it back if one…read moredied to get another and so i did. employee at the register sent me to wait in aquatics without calling anyone there to help me so i waited for 20 minutes for an employee to come back and there were zero. back at the registers they were busy so i can't get anymore help. i want to dump my dead fish on this register and i give up. i had to go home with my dead fish. i've been to plenty chain pet stores but i had my worst experience here because no one was there.

Everyone in the grooming area was stressed and short fused. They kept telling the dogs to shut up…read morewhen they as much as made a peep. They did that while I stood there, what is it like when there's no customers? Decided to not leave my dog with them I don't trust them.

Friendly & welcoming staff. Lots of options for dog treats, leashes, food, and toys. But, IMO the…read morebest part is the incredible steal of a deal to use their pet wash bays. The tub raises up and down making it easy to get my XL dog into their tub. The price of the wash includes shampoo & conditioner, grooming tools, and towels for just under $15! In this economy?! I was actually shocked when I went to pay. I've paid double that for self service dog wash stations in other cities! After our wash, I let my dog pick out a few toys and a treat. One of the amazing employees showed us the cow cheek rolls which are much more digestible than regular chews. My dog picked one out and begged for it until we got home. He's been a happy camper ever since! If you're looking to pamper your pup with a nice wash and a tasty treat, definitely stop by!

Love using their self dog wash!! I have purchased dog food, treats, vitamins, & their cool doggy…read morebandanas!

This place has the most diverse of animals that I've seen in the Colorado Springs area. Their…read moreanimals are so cute and cool. Def recommend for even a cute date. Staff seems cool and knowledgeable of their animals

Talk about customer service! This is a family-owned business who has taken care of the…read moreSecurity-Widefield-Fountain area forever! It's not all about the money with this locally-owned business; it's about providing knowledge and support for every customer. They have been extremely helpful and have gone out of their way to help me troubleshoot my fish tank. I cannot thank them enough!.

Miranda at Republic of Paws did an outstanding job at grooming our pet Abagail today I mentioned…read moresome of the areas to groom. Our Abagail looks beautiful and smells heavenly. She is scheduled for another in February. Thank you

I can get my dog's particular food here and they are always very helpful. They also carry unique…read moreitems. Will continue to shop here!

After reading some of this reviews here I'm quite saddened by some people's opinions. I agree that…read moreeveryone is entitled to their own opinions but if they took two minutes to become informed about this store they would probably retract their reviews. My family and I are new to the area after spending 8 years overseas. We were looking for an English Bulldog puppy to complete our home. Initially we were going to try the breeder route, but after coming across the Pet City in the Citadel Mall we didn't have to go any further in our search. Most breeders we encountered had already pre-sold their litters to other buyers and the ones we spoke with seemed to care more about money than where their dogs were actually going. Which I understand that this is the case when deciding to go into the breeding business. Within minutes of entering the store, Sharon, one of the employees approached us after we had found a beautiful Bulldog in the back. Any questions we had about the breed, feeding, care and overall health issues were answered with extreme knowledge and patience. We were hesitant at first with same ignorance that many people think of a mall pet store. But, after inquiring about where the puppy was from, the breeders name and history we did our own research about where our puppy was really coming from. Our puppy, in fact, was bred from a reputable breeder a couple of states away with a good reputation. It was not a "Puppy Mill" as some people think. Sharon was a complete sweetheart, took the time to talk to us about our trepidation, gave her honest opinion and shared her knowledge of the breed. By far the best customer service experiences we have ever encountered in any pet store around the World! The store had a very clean and tidy appearance. The dogs there were two to three to a cage with more than enough space to move about freely. The cages are very spacious and the 4 other times we were there we have never observed messes unattended. I say this because we had visited another store for supplies and left after seeing dried feces in two cases where dogs were sleeping that had obviously been there a while. The prices are quite reasonable for a mall pet store and they do offer a military discount on supplies which is always a great help. We took a while to think about it before we made our purchase, did our research, asked questions and became informed. Miss Maggie Mae has been with us for 2 months now with absolutely no underlying health issues. She is growing and striving at an amazing pace. Her vet says she's an incredible little girl. So, please, if you're stereotyping this pet store by what you think of all pet stores...don't. I would gladly share my experience in dealing with this store to anyone in search of a new member for their home.

The ladies at the Citadel mall were so helpful. Answered all our questions and informed us of all…read morethe needed information on the breeders and care our puppy has received. We took one look at him and said yes! I loved how they gave us all the essentials to start out with a new puppy. Thank you again! Great experience. I could tell the staff loved the animals.

Whilst traveling through the grand lands of Colorado, I discovered a most splendid fish shop,…read moreperhaps the finest in the territory. The proprietor was an excellent gentleman, and the aquatic creatures were kept with remarkable care and beauty. A marvelous establishment most worthy of praise. - Sir Archibald Beaumont

We love our new fish! The staff were knowledgeable, patient and helpful. Will definitely come…read moreback again for our aquatic needs!

Being new to the area, I was looking for a replacement for our previous local pet health store. I…read morewas hoping to hit a home run with Healthy Products Colorado. Strike one: the store doesn't open until noon, and is only open 4 days a week. Strike two: the owner doesn't stock my dog's brand of NutriSource food. Strike three: rather than helping me find what my dog needs, the owner insisted it's a terrible food, she's never sold a bag of it in 6 years (obvious, since she doesn't stock it), and I needed to switch my dog to Acana or Orijen right away. To top off my experience, the owner's aging computer would not allow her to look up a price, place a special order, or run a credit card purchase. I did buy a bag of Fromms (cash only, of course), and did not get a receipt, any samples, or a bag to carry my purchase to the car, though my hands were clearly full already. So I've called around, and Pet Pantry will be my store of choice. They have both my dog's brands of food in stock, are open 7 days a week, and have a friendly staff who don't give their customers attitude.

From the owner: Best on the market natural and holistic pet foods, including grain free Pet Food of the Year ORIJEN…read more(Canada). Healthy treats, salmon oil, supplements, homeopathy, remedies, Bach Flower Essences, natural grooming products, herbs, books, etc. Personal attention to every customer. FREE pet nutrition consultation. FREE samples. The store owner Natalia Foster has science degrees in Biology, Chemistry and Holistic Nutrition. Also Natalia has been an experienced pet owner for over 23 years.