What is the point in ordering ahead when you still wait 10-15 minutes past your time slot to get your food?! And then a lot of times it is not hot! read more

I took my grandson to lunch here today. I wonder how they stay open. Service was terrible. Food, for the most part, wasn't fit to eat. I asked for a drink with little ice, got a full cup of ice and very little soda. They tried to charge me for another soda when I asked for a correct order. I know if I don't go back their business won't suffer, but regardless, I'll never go back. read more

Pay more for half the food... makes total sense... Food prices have almost doubled and the food is half the size... I honest to god, thought they cut the burrito in half. This is pathetic and if I hadn't driven 20 miles away before I noticed, I would've returned it and gotten my money back. This is bullspit read more

Sonic Drive-In - This is before I even unwrapped it.... Pathetic. - Burgers Near Me - Buckeye, Arizona

This location has been an ongoing problem with order accuracy and the customer service sucks! No matter how many people have complained on social media nothing ever gets better. I just went there for the last time today and will never order there again. Without fail again messed up both orders. It's like they don't even read the order they just make it how they want to. New management or shut it down. read more

Sonic Drive-In - The hamburger wasn't even on the bun right. - Burgers Near Me - Buckeye, Arizona

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Where to begin. First, I really do love Sonic overall: their food is usually delicious, their drinks spectacular and their service top notch! But this location? I'm done. The food? The "main" items (i.e. burgers) are nearly always overcooked, the toppings less than crisp and the buns stale. And this has been my experience over the past several years!! No, I don't go every day, or even every week or month, but I do go between 6-10 times per year. The sides & drinks? Still amazing (and what has drawn me back, especially during Arizona's summers!) I visit Sonics all over the west - my kids love it there but I don't think their tastes are as discriminating as mine and my wife's! Anyway, this past - and last - visit to the one and only in Buckeye I got in a shouting match with the manager over extra condiments to go with my LARGE cheddar peppers and medium mozzarella sticks. Her name is Cece (or something like that). My receipt says 3 marinara and 2 ranch, but that's not what I got. At the end it cost me $0.52 for an extra of each. Congrats on your gain of that and your loss of a customer. Amazing!! Oh, and I did the online survey and requested that I be contacted. It's been 6+ weeks and nothing from anyone. That in itself tells me all I need to know! read more

We've come here for the ice cream a couple times usually between 8-10pm. This Sonic is constantly slow and it seems no one cares because it been this way for years. There are 4 workers inside and we've waiting for more than an half an hour for two milkshakes. Take note this Sonic closes at 2am. read more

This location is terrible. They are so incredibly slow. The food came out room temperature and my sundae was mostly melted. 2nd time here and I only got drinks. Took them 30 minutes. Please do better. read more

45 minutes we waited for them to even take our order- one car in the lot and two going through the drive thru! After 45 minutes a truck pulls in and the boy on the other end asks them if he can take their order?!? We left... read more

Why did I even bother stopping here again? Terrible location. All lighting is off, but a few car stalls. Most of those stalls that are lit have a piece of paper written, Out of Order . I tried ordering a drink but 10 minutes in line, 5 cars in front of me, and no movement. Forget it. Got out of line and will Never be back. 0 stars if I could. Where is management at this location? Don't waste your time coming here. read more

Always has teenagers who don't care working. App orders never seem to get made. You'll be ignored when you show up there. You will be met with hostility if you try getting someone's attention after waiting for long periods of time. Food will be burnt, eww or missing ‍ this place needs a whole make over with new management. read more

The only reason this place is still open is because the price and it's the only Sonics near by. I've tried this place a good amount of times and the burgers are always nasty. Service isn't too bad but it could get better. The roads aren't the best but that's the least of the problems. read more

We tried to order a large shake and they refused. They gave us a medium and said it was store policy you could NOT order a large shake at the store. If you ordered it online you can get a large shake!?! Worse excuse for bad customer service. read more

Groovy Fries aka crinkle cut fries. *WARNING* These fries were the worst fries I have ever had in my lifetime. They were so cheaply made. For crinkles I think of a nice thick fry, but these were tiny. Thinner than a shoestring and little bits and pieces with maybe 4 out of 20 fries in the order over an 1-1/2" all the rest just little tiny bits. And the grease they retain, omg! So greasy. The napkin I dumped mine on was saturated with grease when done and had to wipe my fingertips a few times while trying to eat them. For $1 any size it is not worth it unless you like or want all that grease in your diet. Just bad fries, you never expect them to be this thin and just garbage bits and pieces. It's all thumbs down for them. One thing I did notice in the Buckeye store the service has improved since my last visits. A lot faster service, that's the only good thing to say with this visit. read more

Sonic Drive-In - The bulk of fries are no more than size of two pennys and greasy. - Burgers Near Me - Buckeye, Arizona

I ordered a slush through their app, and set pickup for about 30 minutes later. Once we arrived and got our slush, it was literally like mango syrup juice. There was hardly anything slushy about it. I was very disappointed because we were coming from the 10 and it was like a 30 minute detour, but my boyfriend and I were really craving a slush. I'm not sure if they made it 30 minutes prior when I submit the order, or if their machine was broken, but I was not happy. read more

Terrible management, teenagers inside store ignore customers and orders. Will never go here again and will tell everyone not to go as well.

So now they try to charge you for condiments. Ranch costs extra now? They even try to charge you extra for marinara sauce if you get mozz sticks. Insanity read more

Came to get food and drinks @12:19am it is midnight so it's technically Monday 9/4/23 and all the lights are off and they are closed! Even though everything says they are open online and the app! There are 2 young men inside dancing and playing around. I pulled up to order at drive up Kiosk and no one ever answered! This is what happens when let horrible teenagers run your business!!! We loved Sonic years ago and it has gradually declined over the years! We thought let's try one last time! But it is awful! We will definitely never be back!!! I'd I could give zero stars I would!!!! read more

Sonic Drive-In - All lights are off outside so they "look" closed - Burgers Near Me - Buckeye, Arizona

this place sucks I ordered a sonic blast with recess got a water down milkshake with no recess. They suck here never coming again. -10 stars for sure don't waste you're money here! go to McDonald's instead you'll be more satisfied read more

Middle of June in Arizona and no ice cream. They had no public restrooms (sent me next door to Pizza Hut). Slow service, definitely need more staff. read more

If I could give negative reviews, I would. There isn't a single person there that cares at all about their job. Not a single person. Whether it's waiting for 45 mins for what was ordered on the app, or ordering just drinks, there will always be a problem here. Guaranteed. Tonight was no exception. 2 small milkshakes and a cherry limeade. Simple, right? Nope. Not only did I wait 15 mins after the time the app said things would be ready, the young lady brought everything completely covered in melted ice cream and chocolate fingerprints. You couldn't even touch the cups. She was so kind as to get a cup carrier because wiping them off was clearly too much effort. I get home (8 min drive) and the cherry limeade was a melted strawberry fruit slush. It wasn't even slightly cold, that's how melted it was. If I could have touched it while in my car (you know, if the outside of what should have been my CHERRY LIMEADE) wasn't covered in chocolate sauce, I would have been able to request the proper drink. I'm not wasting another 20+ minutes for a remake. Save yourselves. read more

Zero stars if I could, between the attitudes, never having the pull in spots open, seeming to never have ice cream available and not to mention, it's out of the way for most customers who drive there for a classic sonic treat! read more

After waiting a hour for 3 Drinks they tasted and smelled like mildew. Poor kid working in there is getting harassed and yelled at by the other workers who aren't working and she looks on the verge of tears. Asked her if she was doing alright and she sighed and said yeah. Lawsuit waiting to happen here. If anyone wants to team up on your experience at this sonic let me know. read more

Service is seriously sloooow. One car on front of me in the drive thru and a 20 minute wait. This is the new normal. I'll find a new place for food. Seems like this is the attitude that is the normal at this Sonic. Won't be back. read more

Just bought my son chicken bites . Got home gave them to him. I did not know they cooked them hard literally as rocks. Then he started choking and i hit on on the table sounded like a rock that hard. The people working there dont care about the food. Done with Sonic will call corporate about this crap. read more

This location always has the WORST service. They are extremely slow, and 9 out of 10 times, something is wrong or missing in our orders. I have had to walk up to the door multiple times to ask for the sauce I ordered, and I stand there and wait as the staff avoids eye contact with me so they don't have to address the problem. After going back to ask for sauce, the worker went back, chatted with their friends, and then looked for sauce- then came back empty handed because they were out of sauce. Not to mention after waiting 40 mins, being the only car in the lot, our food is cold. Always a very frustrating experience and I go back telling myself it can't be worse than the last time, but it always is. If I could give zero stars, I would. read more

We love the desserts here. My kids Love mixing the endless candies with the slushees and my hubby loves all the candy he can add to his shakes and master blasts. Personally I can barely finish a strawberry sundae. Not a big candy person. I do like their mozzarella cheese sticks very much. They are surprisingly not oily or too dry. The marinara sauce is perfect. Today we got all kinds of shakes and blasts and sundaes. The staff was very nice and apologized for the delay, although I was thinking it was normal time to wait at the parking spaces they have, so I appreciated that they thought it could have been faster. My sundae was yummy. And even though I don't like Oreos ( only like the cookie not the creme, IDK, don't judge me LoL) my daughters Oreo blast looked delicious! read more

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Tried to eat here 4x. Actually have gotten food once. Always a long line, but it's not because it's great food, it's because the drive thru line takes 20 minutes. Been here multiple times to try since it's one of the few drive they'd nearby. Ordered ahead in the app thinking that would speed up the process...... Nope. When I arrived 3 mins after my scheduled pick up time, they basically said, ok we will get your order started now. read more

First off took forever to take my order asked for no onions or tomatoes. then open the burger to see there's no pickles and the lettuce is green and rotted no napkins no candy no salt no pepper in my sack. Asked for a different hamburger with pickles and no shit lettuce, I got a hamburger with pickles and just a little bit of shit lettuce read more

Sonic Drive-In - Burgers Near Me - Buckeye, Arizona

We got 2 cony dogs the other looked way worse the bread was tore very little chili and cheese, 3 napkins for 8 items ordered. Didn't get any of the condiments we asked for, all the shakes were melted and we couldn't tell what shake was what, and the crew is always rude. read more

Sonic Drive-In - Coney dog w/hardly any chili or Chili Cheese Coney - Burgers Near Me - Buckeye, Arizona

The food was cold, made wrong, and the service was AWFUL needless to say. Can't EVER get anyone to answer the phone and when they do they answer and immediately hang up. What kind of customer service is this?! Absolutely pathetic. If I could rate no stars I would. But since I can't I guess a 1 will have to do. read more

Horrible! We used the app to order 4 drinks we waited over 1/2 hour after checking in and pushing the button asking where our drinks were. And my husband went to the door to ask for them we could see them sitting there and the girl went in there to get them and I said they have been sitting there for 1/2 hour and the girl told me not to say anything to her and stop talking you fat girl! RUDE!! read more

Been going here for 4-5 years and it never changes i don't why I do it to myself. I get it's a stepping stone for high school kids to get a job but for fu**s sake can management pay for a good manager to come and teach them how to run it. I feel like Buckeye Highschool has this place up as a club for after school kids to go work at for community hours but these kids dgaf... read more

I ordered 3 strawberry cheesecake shake and all 3 taste just like vanilla if I didn't live so far I'd go back and complain but I don't recommend this place to anyone so upset right now read more

Sonic Drive-In - This is my shake I mixed it to get to bottom to see if there was anything but nothing and the other two where the same - Burgers Near Me - Buckeye, Arizona

If I could give a zero, 100%. This location is ridiculously horrible. My slushees were melted, food was cold. I ordered a root bear float and was given a soda. Pretty sure my drinks were probably spit in, sadly. SAVE YOUR MONEY & TIME. Make the drive to another location. read more

Amazing place to stop and get late night snack or ice cream. Staff is always helpful i was help my Caroline (Red Hair Girl) very nice and always with a smile and always willing to help customers. I like to bring in my kids for ice cream and the wait it's worth it. So be ready to wait. I see people get little crazy because of the wait time but its crazy the amount of people will come from the car stalls, drive true, order from the window etc. Thank you Carolina and be sure to ask for her, very helpful person and always with a smile and the Ice Cream is on Point, be sure to order online using the app for it makes things easier and the wait is not as long as all you need to do is place your order, select your arrival time and check in on the app entering you vehicle stall number and you good. read more

Horribpe service, wait times over 30 minutes for a drink. Workers standing around joking while 6 cars in line. Has to be the slowest fast food in buckeye. read more

If i could give sonic a 0 i would. Not only do they under pay their staff CC the manager fired minors for not willing to work a 18 HOUR SHIFT on a school day which is illegal and violated child labor laws!!!! The conditions are absolutely disgusting and surrounding were awful concerned as to how they follow food safety laws if they have no regard to labor laws. The ambiance was terrible the manager was rude and took no accountability they pay there workers under minimum wage to barely make any tips absolutely sickening. Will not be coming to this establishment and others should follow. How do you sleep at night? read more

Came on a Sunday says they are closed at 2am. Girl at the window said they close at 12 on the weekdays. Sunday is a weekend.

Shitty ass workers, shitty attitude, waited for 45 mins yesterday because I had already paid and every time I talked to someone for an update on my order it was just oh we have other orders and just hung up. read more

I just left de sonic facility. Everybody is doing such a great job. I don't think that the reviews on here reflect the hard work they put into giving us our fast food. I respect their hard work and I also understand that they are the only ice cream shop in Buckeye. Right now it's Sunday right around 7 PM. It took a little while to get our ice cream but it was understandable with the dense flow of customers like myself coming through. Thank you so much to all the staff. read more