Driving through, thought we could use the bathroom them eat. No! Bathroom was locked! Supposedly it's being used as storage!!!

Worst service ever. Sat for 45 min. Called back in. Waited another 10 min. Carhop said they gave away my food to someone else. Made my order in about 3 minutes. Brought it to me and said the total is ???. read more

The waitress was so rude! And my cup was severely sticky and she didn't get me a napkin. It wasn't even the right drink. Go to the other sonic! read more

Don't do it! I wish I could rate them less than one star. My order has always been wrong from this place. You will wait a LONG time for your order. Much longer than is reasonable. It doesn't matter how small your order is, expect to take a minimum of 20 minutes and upwards of 40. I ordered a cheeseburger and they asked me if I wanted mayo and mustard. Yes, please put both of them on there. So what do I get? I cheeseburger with ONLY mayo and mustard! Who in their right mind would think that is all I want if I ask for both of those? Time passes and then I get the false impression that these guys can't be as bad as they were last time. There is no way! I justify it to myself. But in all reality they are always bad. ALWAYS! I deserve it honestly, I know better. I feel like a dog who has returned to his vomit. read more

The slowest Sonic I've ever been to. Take the extra few minutes and go to the other one. It'll save you the time you spent waiting here. I ordered one drink 10 minutes ago and I still have time to make this review. read more

Doesn't matter if it's one car or its full the service is always soooo SLOW! The food is never that good. read more

I would like to use this review to rate the food, but considering I never got a chance to order I will base this on the service I received. My husband pulled up to order food and the lady came over the intercom and told him to wait just a minute and she would be with him. He proceeded to wait 15 minutes, and then instead of her coming back to take his order they shut all the lights off and closed. read more

If there's one thing I hate is cold food and that's what I got here! Could hardly understand the person taking the order, they need a "press #1" for English! Ridiculous !!! read more

This was my first experience at a Sonic. Everyone should go to a Sonic at some point in their lives. It was so fun! We pulled in, checked out the menu in our individual drive-thru, hit the red button to order and bam! The food came pretty quickly although they forgot the cup of water we ordered. Recommendations: the malts and breakfast burritos. They were gracious enough to let us use the bathroom despite it being an outdoor restaurant. I had to walk through parts of the kitchen in order to get to it, but the bathrooms were fine. read more

We stopped here on the way to Roswell, 60% of the stalls had signs on them saying they were temporarily out of order. The drive thru was packed so we went to the station outside in the front to order. We ordered two hotdogs and drinks, it took 30 minutes before they were delivered. We watched at least 10 cars leave because they weren't being waited on. On a good note, the food was good but not worth the wait. read more

I have been warned to not order food from this restaurant because of health code violations. Have gone twice for the happy hour discounted drinks. Love their drinks and ice cream. read more

Came for lunch and all of our orders were perfect. The very best hamburgers, hot dogs. The service was so fast too. We had a BIG Order. The shakes were excellent. Quick. Accurate. HOT. GREAT FOOD. read more

Just had an after 8:00pm half price milkshake. A great shake and a great price. Ordered a large, most of it is now in my freezer because it was huge! 25 flavors, you will find one you can not refuse read more

Passed through on our way back to north Texas and it was great! Fresh food, fast courteous service! One of the best sonic's I've been to!

First of all I went to the Sonic my order was messed up I was very patient and waited I was told I could get my order remade so when I showed up the next week the manager came outside and told me that he had never spoken to me when he knows damn well he did he was very cocky and gave me the wrong number to his general manager I'm sure you remember me but I really wouldn't go to the Sonic people just can't even hold their attitude right at working at a sonic you don't deserve a job read more

Went through drive thru for the new philly cheese steak. More jalapeños than steak or cheese. Old fries and no ketchup! To top it off, wasn't given a napkin or a fork. How am I suppose to eat this in my vehicle? Will not be back to this Sonic. read more

The worse customer service ever! They are rude and slow. They mess up the orders a lot and every time I come here, I leave angry. I went to place an order in the dine-in area and the guy yelled through the mic something ineligibly so I pressed the button again. He again shouted rudely and hung up. He did this 3x so I had to go through the drive thru. They said the were closed even though they took someone else's order and still had 1 hour left to be open read more

It was a ridiculous wait time. Perhaps there are reasons why. However, I've been to this location four times and each time was a long wait. The service is so-so. read more

...i live in california now and miss this sonic every day, i was sooo never one of the highschoolers cruising thru with rockfords banging but i sure do miss the soft drinks!!! read more

Worst Sonic we've ever been to. The service was terribly slow: slow to respond when we pushed the button (it took 2-3 buzzes to get a reply), slow to deliver the food. Then when we finally got our good they delivered the wrong thing and my wife's Chicago dog was a sloppy mess, mustard everywhere. At least they delivers my replacement order more quickly, once I got their attention. There are other Sonics in Carlsbad, we'll try them before ever coming back here. read more

They are SUPER SlOW!!! It doesn't matter which one you go to(of the 2 Sonics in town) My family and I thought it was just this one but nope sure isn't! I waited like 30 minutes. I was super excited because when I drove up I was the only car, but obviously doesn't make a difference! They are very friendly, but not very professional. Everyone was walking around talking laughing or whatever and I was like where is their MANAGER!! I did get my order right so I guess that's a plus! If. You don't have 30 minutes to spare I wouldn't recommend you stop by! read more

Food is okay, service is alot faster...not trying to be mean but every person whom brings us our food, their finger nails are so dirty!

This sonic sux!!! So we go here 23 minutes ago, ordered 1 drink and needed to use the restroom, as we have been on the road for 3 hours. MOST sonics make sure the restrooms are open at least, maybe not clean, but at least open. This one, doors are locked and we have asked 2 staff members if we can utilize the restrooms. We were told No, they r closed for the night so we can clean them when we have a minute. REALLY???? What ever happened to customer service at this sonic???? This is not our first time here and it usually the same, poor customer service and SUPER SLOW!!!! Never again!!!!!!! Who manages this place and why doesn't the corporate office do something about it??? Apparently they don't read these reviews!!!! read more

I waited 15 min. for ONE drink and had to push the button and ask for it again before they brought it out. I returned a few days later and again ordered ONE drink and waited 20 min. before leaving with no drink! I then called the manager and was put on hold for a little over 5 min.........ridiculous! When I was finally able to speak to her she apologized and offered me a free drink but I did not want to wait that long AGAIN! The service there is terrible,I Would not recommend it to anyone and I am glad we are just here visiting! read more