Horrible service, waited 45 minutes for our milkshake. The person taking our order was unprofessional. Never coming back here again.

If you want to wait 30 minutes for "fast food" and to have your food come room temperature at best. This is your place.

What the heck is going on with the the Sonics in Mt P?? I've been to this location twice and the one on Long Point once and each time my order has been screwed up. My Sonic Sagas in a nutshell: *First visit: I asked for a #2 (cheeseburger) with mustard and that's all they gave me. Mustard and cheese. No lettuce, tomatoes, pickles. Grrrr. *Second visit: I asked for super sonic breakfast burritos and they forgot the tots. You can't forget the tots!! That's the best part! *Third visit: I asked for super sonic breakfast burrito and got smaller, nothing special inside regular burritos. Not cool. Especially since I paid for the super version. And dammit I really needed the super-ness to fight my Sunday hangover. Let me also add that despite this being a "fast food" spot, it's NOT fast. But I can live with that. I can not, however, live without the super part of my super sonic breakfast burritos. So I called the store and spoke with a manager. To his credit, he was apologetic and immediately offered to give me two super sonic burritos on my next visit without hesitation. (I imagine he's had a lot of practice with phone calls like mine.) In the end, I would say if you're craving Sonic, go get some. But be prepared to wait awhile AND double check your order before driving away. read more

Sonic Drive-In - Thank goodness I ordered tots on the side because they forgot everything that was supposed to be inside my Super Sonic Breakfast Burrito. - Burgers Near Me - Mount Pleasant, South Carolina

Worst place ever. Rude employees, I would not recommend. Girl took our order and kept rushing us and sighing. Like damn if you don't want to work then stay home. If you are looking for somewhere to eat, I'd definitely go somewhere else. Obviously this place does not care about management or customer service. I'm usually very nice and understanding even if I don't get my food for a while but the employees attitude and SIGHING?! Was so unnecessary. Work is tough so suck it up. On the other hand, food was average but definitely not worth the attitude. read more

Yes it's Sonic but just not good. Baseline it's Sonic but can be worse. Place is dirty which is hard to do in basically a parking lot.

Bruh don't come here. Just left and I had by far the worst experience I've ever had at any Sonic establishment. They run at a snail's pace and the drive-thru is just for show. Heart disease Sharkeisha is gonna give you an attitude and tell you your card didn't go through even though you got charged twice, and then paid in cash. Customer service aside, the blast was subpar at best and just barely left me satisfied. 0/5 read more

Nothing fast about this place. I placed an order on the app and still waited 20 minutes for my food. The sad part is that because I had already paid, I couldn't drive away like the other customers. At last...when the other did arrive it was incorrect! read more

This place NEVER changes! Not even after it closed due to a "kitchen fire" and then took forever to re-open. I thought maybe it was going to improve either re-opening, but alas, it was not to be. They are sooooo slowwwwww! It's just awful! We're really late getting something for dinner tonight. We should have gone to Cook-Out! read more

Most of the times it takes more than 30 mins for the food to come out. the workers are lazy too they stay inside at talk.

We frequent Sonic in Mt Pleasant SC on Saturday evening for ice cream. Needless to say, over the past few weeks at one we were turned away around 7:30 because the employees had worked all day and he was going to close. The net week they were just closed when we went about 8:00pm. The next week after this the ice-cream machine was broke. Week 4 we decided to try one more time only to be told the ice cream machine was still down. We spoke with the manager (Izzy) who was amazing with handling the situation. She told us she had been screamed at by many people. I am not sure if the owner of the franchise has any control but does a very poor job at managing his store. If it were not for employees like Izzy this place would be nothing. So kuddos to Izzy sorry you have to deal with an owner who is never present to see what you go through on a daily basis! read more

They are rude. Their system went down so we actually waited 30 minutes for it to "reboot". Then, had to tell a carload of kids they weren't serving milkshakes. They were not apologetic about the wait and not being able to serve icecream! You would think that after renovating this location, they would actually want customers!! read more

Sonic lists their hours of operation as 7:00 AM to 11:00 PM. We arrived there at 10:00 PM and were told they were closed for the day. What happened to that last hour? Guess they clean up then. We're not going back there again! read more

If your gonna make me wait in line for 20 minutes, try not serving sour milkshakes. Absolutely disgusting. This place should be shut down

If I could give this place 0 stars, I would. After siting in my car for 30 minutes, I reached out to the desk and was informed they'd be refunding my money unless I was willing to wait another 30 minutes. Reason: they are down three employees and the fryer broke! Real reason? Three sonic employees standing in the back smoking and laughing. I'm not sure who owns the franchise, but it's an embarrassment. The corporation should shut this franchise down. read more

I pulled in to the kiosk, and the red button doesn't work, so I back out and go to another and the red button does work. I wait for 5-10 minutes before I notice the red button turned itself off. Frustrated, I go to the drive thru and place my order, get my food, and go back to work to eat only to find my burger missing. I called and they refunded me and offered me a free meal but honestly I won't go back here unless it's for a milkshake or slushie because that seems to b all they do right. read more

It is impossible to get an order placed when the order taker on the speaker asks, "Is that all?" After every single item. Very frustrating when ordering for a family of 5. Car hop on the other hand was great. read more

Sonic Drive-In - Burgers Near Me - Mount Pleasant, South Carolina

This place is a fucking joke. They take 20 minutes to answer your red button call, another 30 minutes to get you the food you ordered, and then another 10 minutes to get you the items they forgot in the order. On the bright side, you get some quality time with the person you rode with. read more

Lets begin by saying I should have listened to the CORRECT reviews and not wasted my time or money going here. I have been to this place 2 times. The 1st time I was 3rd in line at 10:30pm and waited 28min for my order which was only a burger and a shake. Well the burger was WRONG, and when the person who brought my burger out went over what was in it and I said I asked for no mustard he went to check and they had put it on anyway. After I was offered a new burger I informed them waiting 30 min for a FAST FOOD burger and shake was not acceptable and no longer wanted my order. Luckily I had not paid yet so no head ache there. My 2nd trip was only for a shake which when ordering one straight off the menu still confused the person taking the order. Than they handed me a cup COVERED in ice cream and a lid that was clearly not in properly to which it would have leaked and spilled all over my car. The quality control is the poorest I have ever experienced. This establishment needs to step up its game even for fast food. Maybe if a Cook Out opened up in MP they would learn how. read more

Love Sonic but just left this location and was shocked at the 30+ teenagers hanging out (zero social distancing or masks) and blocking vehicles from even getting into the lot. We couldn't even access the drive-thru. We ended up at one of the drive-up kiosks and placed our order since we couldn't get thru the teenagers safely. After ordering, two fights broke out with the group of teenagers and one boy was waving and activating a taser. At that point, we thought the staff would step in to call the police but once our server delivered our food without a mask, we realized the management of this location doesn't care about safety and well-being of their staff or patrons. Just prior to our order arriving, two teenagers yelled "she has a gun" and the large group scattered into their vehicles and left. We didn't see a gun but their departure ensured we got out of the location without having to figure out how to navigate our vehicle through that crowd. read more

This location is totally understaffed. Ordered one #1 and 2 #2 plus 2 extra tots. Waited 8 minutes for food. Got my bags and they forgot one of the burgers. Got redirected to a stall while my burger came out and waited 10 Min more there as they competed new orders before finishing mine. So frustrating. read more

This is not considered fast food! If you are craving sonic and have all the time in the world then go for it! If not, you can eat at a sit down restaurant quicker than this place! It's not odd to wait for your food for 30 min consistently here! read more

Waited 30 mins fir ice cream and then when my husband went to check in the order ---- the kids were on their phones.

Waited 15 minutes to place an order. I overhead a man complaining that he had been waiting over 22 minutes. The person told him they were taking care of "one car at a time" due to COVID. This was my first experience with a Sonic, and I won't be repeating it! read more

I should not have to sit in the drive thru for 15 minutes with no one in front or behind me and not be helped. No one came over the speaker to even say anything to me for 15 minutes.... unacceptable. No apology or explanation of why it took so long. The GM here is terrible. If you are understaffed then have your current staff at least explain that they are short staffed or running behind. I've never had worse service. read more

Slowest service in the world. Takes 15 min to get your food even when no one is there! When they ask what you want after each thing you say it's "is that all" as if they are rushing you to hurry up. Good food but not good employees. read more

Stopped in for two shakes and a corn dog, twenty five minutes later the order shows up but the corn dog was uneatable, so I requested a replacement,twenty min. later I called again only to be rudely told YOUR ORDER S ON THE WAY! well fifteen minutes later I stopped the manager that was running food out to cars and asked why such a long wait on a simple corn dog when I witnessed other orders come and go since placing my second request, The manager stated she didnt know anything about it and it was never communicated to the kitchen?? So we waited an hour for two shakes and a corndog that wasnt fit to serve to the public. Its obvious good help is hard to find so STAY away from this location unless you have a desire for terrible food and a LOT of spare time to kill. read more

Sonic is decent fast food...their menu is bigger than many other establishments and breakfast is available all day. The ultimate meat and cheese breakfast burrito is my go to and usually quite delicious. The staff, which delivers food to your car in roller skates is nice. Sometimes its a little slow at this location but all and all not too bad. read more

I waited 20 minutes after pressing the button for someone to take my order then I waited another 25 minutes for my food. Worst service Ever! Not FAST food read more

Like with a lot of chains, you can't really base a review off food unless it's cold, old or not cooked. For a place like Sonic, it really comes down to service, and this location could certainly use an upgrade. I don't visit fast food place very often (maybe once or twice a month), maybe this is the norm now. We went on a Saturday, early afternoon, and it took about 15 minutes from start to finish. They also forgot part of the order, which is partly on me to check, but still annoying. I am still impressed the servers use roller skates and they were very friendly. read more

ok sonic get ur sh*t together. your drive thru machine is broke. i waited there for a solid 5 minutes and no one answered. i went to the place to order, 10 minutes to answer . ive been here for 30 minutes i just got off work and i want my d*mn food . sonic you are so slow i cant even. im sitting here draining my juul pod waiting for food read more

Surprised at the negative reviews, we have decent service here and the food is always fresh. The orders are right, but we watch the screen to make sure they take it down correctly. Food come within a reasonable time. But we are also patient people. Only one time we're the systems down, we have gotten to know a couple of the car hop. I just don't have any complaints. It's nice to sit in my car with the dog and munch. I have a convertible so it works well. They always bring the dog a cup of water and make a fuss over her. read more

I absolutely love sonic and have never had a bad experience with one. This was a pretty good location and it was fairly new. This is a good one to check out, totally recommend it. read more

This is by far the worst Sonic I've ever been through. They are so slow!! I've worked in the fast food industry so I have zero sympathy. Not only do you have to wait forever to get food but you have to wait forever to order. Here's a tip: take the order as soon as the car comes up so you have more time to prepare the food!!! read more

Hmmm...where to begin? First the drive-thru wasn't operational. Waited at the order mic about 6 mins and no acknowledgment. We went around and pulled into a slot and we finally got to order. Placed our order and waited. As we sat and talked for about 15 minutes, an employee came out to tell us that half the items we ordered were not available! LOL was there a reason we weren't told this from the start? We just cancelled the entire order because as we sat, we got a chance to peek in on the inner workings of the 'kitchen' and let me tell you....you'd need a tetanus shot to walk through it. It was disgustingly dirty, so much so that the windows were greasy. The sidewalk around the 'kitchen' was filthy and once out of the vehicle, there was an odor coming from the cook area that was off putting. I won't be coming back here any time in the foreseeable decades. Such a shame because most Sonic drive-thru locations are pretty decent. read more

SLOWEST AND WORST SONIC IN THE NATION! we waited 32.43 mins for a slushie and a Sundae seriously? Terrible

I had to wait 45 minutes and actually had to walk into the kitchen on my own and get my phone and pay, they gave me cold fries, and I asked for a blue raspberry slushee with rainbow candy and I got some blue raspberry ice cream drink with rainbow cans and it does not taste good. read more

Just waited 35 minutes for food it was cold & disgusting. It's usually a good sonics but truly things must have changed! 20 dollars worth

Always get my order messed up!! I asked for a green apple slushee with nerd candy for my little sister and they just gave me the slushee without the candy! NOW IM PISSED! read more