How does this place stay in business? Told us that the ice cream machine was broken. So we decided to order drinks. And they told us there was a 45 minute wait on drink. Two cars ahead of us. Absolutely no people or any kind of customer service. If you don't wanna work, stay out of business. read more

I love the new hamburger they are offering. As a fan of Freddy's frozen custard it has been a bummer not having one nearby. This burger by sonic called the Smasher is like Freddy's only I think sonic does a better job. It was wonderful. Good job Sonic. read more

Ordered the crispy chicken sandwich and it was terribly dry, the onion rings had a really weird taste and were overcooked. Even the tater tots were overcooked. Strawberry lemonade was delicious and the best part of the meal. Service was fast and courteous, I will give them another try later. Hopefully it will get better. read more

Waited an hour for two drinks everyone else that was here after us had already left. We had to hit the button twice and still haven't gotten them. The music is also out dated. We had to go into the drive thru and are sitting in line so still waiting for the two drinks! read more

Absolutely horrible! The server "accidentally" dropped my triple smasher combo and my sprite spilled everywhere! it also spilt on my car and i had just washed it! The server did not look sorry. I asked for a refund or if i can get another meal for free, but she said i had to pay if i want another one. Never coming back here again! read more

Absolutely horrible. I've been coming here for years and today was horrible. Waited 20 minutes just to place my order for just a sandwich and fries. Waited another 20 to get my food. They don't have a public bathroom anymore and my order wasn't even what I ordered. Wasn't going back to wait even more read more

I HAD to try the dill pickle burger and got to stop by on Thursday to check it out. The burger was really good BUT I HAVE to give a 5 star shout out to the young lady working at the drive thru window. She was very nice initially but REALLY perked up when she saw my pups in the car. She even gave them a treat which I think deserves more than 5 stars!! Great burger and great customer service! read more

Sonic Drive-In - The dill pickle burger and a cute pup - Burgers Near Me - Twin Falls, Idaho

We had been eating McDonald's for 2 days on the road and were thrilled to a Sonic when we got off the Interstate. Not a big fan of fast food, but they did a great job. I had 5 kids and myself and was pulling a trailer. I had no problems in the parking lot, they were friendly, efficient, and our order was 100% right on the first try. By this I mean, 100% right. I asked for mustard and pickles on my burger and that's what I got. My daughter asked for her plain, and that's what she got. Thank you! It made a long trip just a little bit better. read more

I went up to the drive up order spot with my 2 boys. They wanted a hotdog each and I wanted a Lime Ricky. I tried to order but was interrupted by a rude voice on the other end yelling "Wait your turn or you will have to leave." What sort of service is this? We waited a total of 32 minutes just to ORDER. Then we waited another 20 minutes for the food. The food was nasty and they just gave me WATER instead of a Lime Ricky. The other times I came here when I was littler, this place seemed so magical and had delicious food and good service. Obviously not anymore. read more

We arrived at the restaurant literally 1 minute after placing the order. The shakes tasted very good, but were melted by the time they got to us 5 minutes after the app told us they were done. The drinks had a custom order but that request was ignored. The Oreo shake didn't have Oreos. They were quick to replace that with Oreos. read more

My orders are messed up almost every time but tonight was the worst. I was missing 2 orders of mozzarella sticks, so I called them once I realized and I was told I could come back and get them. When I got to the window, the person asked me if I was there for the "free" mozzarella sticks. Um, no. my order was almost $57. They most certainly were not free. Of course, once I got back home for the second time, the rest of my order (which definitely wasn't worth $57) was cold. I know that one family's business probably doesn't mean anything to such a big company, but we won't go back. read more

The service was good, the food was nasty. I think I got the bottom of the bag fries, tiniest little things I have ever had to pay for, the lettuce they used was wet and made the bun soggy and the burger had no flavor. I should have saved my $14 read more

Look, I can almost understand a 45 minute wait at drive up for three hotdogs and drinks since inflation has hit everything even where it doesn't make sense in this clown world, but don't try to convince me a donkey with a broomstick taped to his forehead is really a unicorn. When asking about our food and why 20 some odd cars that came after us in the drive thru left before us, we were told it was because they only ordered a drink...all of them. No way could it be that drive thru was prioritized over the drive up. It wouldn't have even been so bad had we not been spoken to like deplorable idiots, but hey...we can always outsource customer service too. I guess that makes me the jackask! read more

Just picked up a corn dog here and it was so tough I couldn't chew it. It must have been left over from yesterday. Very disappointed in the quality of the food the last three times I've been here. Spend your money somewhere else. read more

This sonic is the worst. The drinks are good but I regularly wait over 30 minutes for nothing but a flavored soda. Customer service couldn't be worse unfortunately. read more

Absolutely horrible service the food smelt disgusting. I ordered a burrito and opened it up to being very small one piece of bacon and I asked for picante sauce and I guess the low life degenerates that work here only come in for a paycheck because they don't care to do anything with themselves. Horrible establishment the owner should sell to demolish that smelly roach infested place to build something. Go to Burger King across the street I'm sure you'd have food that doesn't reek read more

The service at the Twin Falls, Blue Lakes Sonic really sucks lately! We've been coming here for years, and this is the worst customer service we've ever received!!!! We've been sitting here for almost fifteen minutes, and we still haven't received our food ! read more

I usually don't have problems, but it was awful tonight. The app wouldn't work to send in my order. I parked in a stall and pushed the red button. I sat there for more than 20 minutes without even being contacted. I called to place my order and was told to just try another stall. Tried another stall, no response. Finally tried a third stall and was finally able to place my order. Not a great night for customer service. read more

Went thru the drive up yesterday evening, only 3 cars ahead of us. Placed an order for 2 milkshakes and a pop. After 10 minutes, we were one car away from window. Her drinks were handed to her, she was waiting on food. Instead of the employee asking for her to pull forward and help the next car we waited for more 8 minutes. That would have been fine; but during that time, the window server walked 2 drinks to a car 2 cars behind us, took their cash, walked back out with their change. I have no problem waiting my turn in line but when they start serving people out of turn... I have a problem. read more

I went there the other day and waited 17 minutes for my drink to come. I hit the button again again, asked to be refunded and I would come back later when they had more time to serve me. They then rushed my drink out. Then tonight I pulled into stall #25, hit the button, and waiting 10 minutes without ever having my order taken. Then I had to hit the button again because the screen had reset. Waited another 10 minutes without ever having my order taken. This place is hit and miss! read more

Extremely poor service and food quality. The organization and management of this location is incompetent and in dire need of a corporate overhaul. read more

Every time, I mean LITTERALLY every time we go there they say it's going to be a 20-30 minute wait. That's the line they start off with. Even if you just want a soda. People just say nevermind and leave. The owner would loose their mind if they seen the business they turn away. We don't go there anymore. read more

Waited at the drive thru speaker for ten minutes before she told me "it would be a 20 minute wait" for my food. I said "why?" "8 orders ahead of you" she blurted. "But there are only 3 cars?" "It doesn't matter" she screeched. I told her "the people parked are not in a hurry, I'm in the drive thru." "We have to do orders in the order they come!" She bellowed. As she's saying this they are satisfying orders to the car in front of me while the car in front of them sits waiting. read more

I myself am not a huge fan of sonic (or fast food in general) but my brothers love it. This is a great place to go on a hot summer day when you are looking for a tasty treat to cool you down. Happy hour is between 2pm and 4pm. During happy hour you can get most of their drinks for 50% off....They have just about every flavor you can think of and their prices don't make a dent in your wallet. The customer service here is always top notch. You are always greeted with a smile and the line for the drive through moves quickly. (Keep in mind this review is only for the drinks and customer service. Not the food) -1 star- The new candy slushes.... they were not good...slushes and big chunks of candy just dont mix *shudders* -1 star- They do tend to mess up orders quite a bit. So make sure you check your order while still waiting at the window!! All in all if you are into the fast food scene I would say to give this place a shot. read more

Sonic Drive-In - Always Hiring online - Burgers Near Me - Twin Falls, Idaho

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Not only did my wife and I get to wait 20 minutes for our food. We were rewarded with old cold food. I truly hate cold stale fries. I've eaten at a lot of Sonics and this one was definitely below average. They need to make sure they aren't stale fries even if it's an hour til closing. And with the time we waited they could have made more fries. Guess next time I'm hungry and it's late I'll go to the BK across the street or maybe McDonald's two doors down. read more

Their hours were wrong on the website. Very disappointed to go and be told "sorry we just closed" even though there were people in line and at the booths. read more

They didn't get our order out for 25 minutes after the signs said it had been delivered. They didn't reheat it and gave us the wrong order 3 times. read more

I prefer Sonic's burgers to most of the fast food places, and they at least put some shredded lettuce on their burgers. Used to think Carl's was my favorite, but now it's definitely Sonic's burgers. I especially like the Bacon & Cheese Burger! Also comes as a double. read more

Yummy, staff is very helpful and kind. And I love their route 44 drinks!!! Best place in town to get an extra large drink!

What a piece of trash. 10 minutes of waiting for nothing but a Drink. One Drink! I sat at the window and watched others in the drive through BEHIND ME get their order first (they also only ordered drinks). Lost nearly all of my lunch hour on this BS service. No excuse for this. I left and promptly got beverages else where. read more

I have to take a moment to write a nice review for the sonic drive-in. We came up to the carhop, at the very beginning of happy hour. The place was super busy and we certainly weren't in front of the line. The very moment we pressed the button to order we got a response. Our order was small, as we just wanted a couple of their route 44 sized drinks. Our order consisted of the atomic lemonade, and a diet Sprite with pineapple. Within a few minutes the car hop came out with our drinks in hand and we paid. Three minutes into our visit we had spilled the atomic lemonade all over my leather seats. (This is pretty typical of my clumsy self--I trip over myself serval times a day). We went up to the window to ask for a towel and they handed us out a few. As we were wiping up, the car hop brought us out another drink, no charge. She offered her service to help and apologized for the spill, even though it was not her fault. My total order came to a little over two dollars and yet we received amazing service from this sonic drive-through. I usually don't order anything other than the drinks and I usually always come through during happy hour. Fantastic service within a fair amount of time. Thank you sonic! read more

Went to this sonic while getting tires repairs next door. Had the breakfast bacon eggs cheese sandwich and sweet tea. The food came out super fast and tasted great. Best Sonic I have ever been to. read more

Very good drivein ... great drinks .. good burgers ... they have tater tots which i like ... fast service and great prices ...

Very, very, very slow! I ordered slushes 30 mins ago and still waiting. It's just frozen water and syrup ppl... read more

Sonic Drive-In - Burgers Near Me - Twin Falls, Idaho

The workers Nikki and Kellin were glaring and staring it made me uncomfortable and my experience uncomfortable. I really never want to go to this location again they don't seem welcoming read more

I dont know what is going on with sonics service lately but it's the worst. They didn't put sauce on my wings, or get the 2 drink orders right. I normally love this place but their customer service needs help. There wasn't even an apology made. read more

I have been going to Sonic for years. I went there hot the hot dog special. I had a couple of neighbors with me to pick up dinner. I was informed that there was a limit of five hot dogs per customer,there had not been a limit before and none was specified in the website. I got the five hot dogs and pulled out of drive through and pulled around again so my neighbor could order her hot dogs. As soon as I pulled up to order, the woman taking the orders became rude and borderline nasty. I explained to her that I was bringing another customer to place her order. The woman said that there were only five per vehicle allowed. That was not what she said the first time which was five per customer. The other neighbor got out of the car and went up to the window to place his order and the same woman proceeded to mock him. The hot dogs were ok, but certainly not worth the rudeness that I and my friends endured. No more Sonic for my family or my friends or or their friends. I have one star because that was the least number that you can give. read more

Ordered a Burger and chicken sand and fries. Everything was cold. Cheese wasn't even melted. Last time for me

OMG...super nice employees, for real. But, for the love of everything that is Holy....WHAT TAKES SO STINKIN' LONG?? The warning flag that your operation is slow should be when your employees are forced to exit the building to deliver food orders for the cars in front of or behind you. And whey did they close down the Sonic on Addison? Other than that Sonic is awesome and I'd still go there even if it takes them 28 minutes to fill up my 32oz soda. read more

My family and I stopped here going home on a road trip and this place hit the spot! They were slammed but still pretty quick getting us our food and everything was perfect. If we ever come through here again we will for sure stop here again! read more