Has modern machines, the place was clean, and not super packed with people. I liked that it was…read morequieter than most. Some of the Machines had wonky display screens though. The washer I used had a screen that didn't light up with numbers like the rest did and I almost thought it was out of order but it still worked. Some of the dryers had damaged display screens which were unsightly tbh. The beverage vending machine had reasonably priced drinks in it like 1$ water bottles but I didn't buy any since I wasn't thirsty at the moment but it's nice to know they're cheap. Also cool how it takes debit cards as well as cash. Staff is helpful and nice. Overall it's a good laundromat that I recommend trying.

I have 3 little kids and I used the pickup and delivery service as a little treat/help to myself…read more Everything came back immaculately clean, neatly folded, and smelling fresh... better than I could do myself! The clothes were folded uniformly and perfectly flat, even down to socks and baby items, which made putting things away so easy. Highly recommend !

I don't recommend this place to anyone because the staff is unprofessional and the machine are…read morealways breaking down.

I work next to this laundromat and let me say the ladies there are nice. I drop stuff off all the…read moretime and never have an Issue with any of them. This is a laundromat you have to come in and visit for yourself. My favorite part is they play music and you can request any song , and they'll play it Or you can request for them to turn it off and turn on the tv. This laundromat tries to make you feel at home and make you as comfortable as possible providing you with actual decent service and I tried plenty of wash and folds. You ever had someone make it their business to get a stain out for you because it's been bothering you for so long ? The ladies at Ez wash does just that. Go in and visit this laundromat for yourself and then have your opinion but to me ? I like them

This place feels like family. I look forward to seeing the staff each week and I can always rely on…read morethe machines to be working and efficient. This is absolutely the best go-to laundromat in EV.

How is there not a way to give a -10 review on this platform, because Load Laundry truly deserves…read moreit! After so much time has passed, LOAD is still claiming they are correct in BLAMING ME for delivering my laundry to the WRONG DOOR which resulted it in being stolen. Not only is it NOT LEGALLY my building's fault ( Or mine) since my agreement was with LOAD (not my building) to ensure my laundry was delivered to MY DOOR, not a door NEAR MINE OR A DOOR THAT LOOKED LIKE MINE. Customers DO NOT have to take my review to be true. My original review is still up and has screen shots of how they asked me change my review if they compensated me for THIER ERROR. All future prospective customers have to do is look at 99% of all of their other reviews to see how awful they are. Also, I never got a full refund for the cost of my belongings, I received a portion of what my belongings were valued at. Bottom line: If you value your clothes, DO NOT SEND THEM HERE. Buyer beware, this place is unethical and will continue to bother you for months. To make certain they stop, I will contact the Better Business Bureau and report them. That should finally and hopefully put this issue to rest. Also, I use RINSE now and they are prompt, arrive when promised and have not lost a single item once and offer free bags if you don't reach their weight level. If you want GREAT and TRUSTWORTHY service, call RINSE! Load is just that, " A LOAD of you know what".

Prompt, pleasant and convenient!! Will accommodate requests for quicker turn around. Lovely new…read moreowners. Great addition to the area.

I drop off my dry cleaning here weekly which always comes back clean and crisp. Their prices are…read moredecent and service is quick. The owners are always there dealing with you. I've never had a problem and trust them fully when I drop off my clothing there.

A local laundry service, this place is convenient and the folks are friendly. When we have unique…read morefabrics that require special care, they take good care of it. It's exactly what you would expect from a local laundry service, and I'm always satsified with the service here. If you're looking for a top notch laundry service in the neighborhood, try Laundry Project 23!

Excellent Service! I've tried other services but when I switched to Laundry Project 23, I've had…read morethe best experience. I'll call for a pick up and they come quickly, and often they'll deliver the neatly folded laundry the same day. I also use them for dry cleaning. Very friendly and communicating with them via text is so easy. Laundry Project 23 was recommended to me by a close friend, and now I definitely recommend them!!

They still do a good job with the laundry, but there have been too many "kinks" for my liking…read more 1) delivery mishap 1 - I have indicated several times to deliver to my door at a specific date and time, but they haven't heeded this because apparently, they deliver "whenever" if you live in a doorman building. Part of why I get this service is so that I don't have to lug all my pounds of laundry with my skinny arms... and even if I noted this several times in the order, it's gone ignored until after it's been dropped off. What's the point of putting a note in your order if it goes ignored several times? 2) delivery mishap 2 - delay. Initially I was told that it's because my credit card info was updated too late. When I questioned them about why they said "you're all set" without confirming/denying a delay, they then said it's because the deliveries go out early and they take the steps to load the delivery vehicle even with those whose payments aren't confirmed. Then why didn't they tell the driver? If they couldn't reroute why couldn't they tell me? They didn't contact me about a delay until 10pm (my delivery window was 9-10) and that was only AFTER I emailed them. After I question this, they then tell me that there was traffic and an issue at a previous delivery location. Which is all fine (this is NYC after all, and stuff happens), but I don't appreciate the changing story. One plus was that the driver was super nice and apologetic. 3) twice my laundry wasn't all completely folded. They did give me a credit in my account for this, but I thought it went without saying that all of my items should be folded (unless I asked for hang dry)? Why was this even an issue... twice? I may or may not use this service again... it is too bad because I did really like using them, but there have just been too many "kinks" and I'll have to rethink booking with them in the future.

Really disappointed with the response here... After reading a few good reviews, I thought my…read moreclothes would be safe with their dry cleaning methods. Boy was I wrong. My Burberry scarf came back stiff & with a black stain. I emailed them once I saw it & of course no response. Guess I won't be using them again...

Always a great staff who are very friendly and machines available! Have used this place as me and…read moreny partners go to laundry spot for years

I just came out the military and wanted to find a reliable and close laundromat in my area and i…read morefound it. The hours are great and they also provide great same day laundromat just as advertised on the slow days i would drop it they would tell me it'll be done in a 2-3 hours. On day that seem busy they estimate to be done around 4. The laundry comes in a plastic bag with the laundry bag you bought your clothes in and the clothes are always folded nicely and ordered together for instance the pants at the bottom t shirts in the middle and sock and boxers on top. The machines always wash good as well on days i do them myself they are very nice and attentive always keeping everything clean and organized I will always come here would highly recommend

I was a loyal customer of several years and have never had a problem with their work, but they…read morecaused my clothing to be lost and refused to do anything about it. I scheduled a next day pickup with Kim's and left the clothes with my doorman, and they never came to pick it up. When I called several weeks later to ask whether the dry cleaning was done, they told me that they never came to pick it up and would come now. But because it had been so long the items had gotten lost and they were never found. I am now traumatized from dry cleaning.

nicest team/ super accommodating- In need of heat and air conditioning - The building does not…read moreprovide either!!!! -