Clothes Encounters Laundromat - Rutherford, NJ…read more I walked into Clothes Encounters with two comforters and a lot of determination, but also a bit of confusion. With $10.25 in hand and two Tide Pods, I made a rookie mistake. I started the wrong machine, and of course, I didn't realize it until after the fact. But here's where this place really shines--Deb, the woman working the counter, came to my rescue. She noticed I was flustered, and without hesitation, she started the correct machine for me at no extra cost. Plus, she generously gave me some detergent since I lost my Tide Pod. Now that's customer service. The laundromat is clean, with plenty of machines to choose from. My comforters were washed and dried with no issues (after a little help), and I was back on track. Despite the hiccup, the experience was smooth, and I left with a fresh load and a smile. Final thoughts: Small mistake, huge save, and solid service. 5 stars, easily. Dry cleaning and wash and fold available as well.

Half the driers don't work and on Mondays the machines are used for contract work without any…read moreconsideration for paying customers. Never again.

PROS: - They work quickly. I dropped my dry cleaning off on…read morea Friday and it was ready for pickup by Monday evening. - Didn't staple any tags to my clothes (unlike the previous place I tried.) -Take credit cards and you don't pay until you pickup CONS: -On the pricey side, it cost $33 to dry clean two dresses and one regular length jacket. $10 for each dress and $13 for the jacket -Parking in this lot can be a nightmare because of the 24 hour. Luckily they have a few spots designated for businesses other than 24 hour, but those can fill up too. -They close kind of early at 7pm during the week (not sure about weekends)

I rarely review none food or drink establishments, but this place does such a good job I had too. I…read morestarted using them a few months back and I must say this is the best Dry Cleaner I have ever used. I will be sad when I leave job that I will not be able to use them anymore.

Best dry cleaners in town! I won't take my clothes anywhere else ever again. Jane is wonderful and…read moredoes excellent work. I've taken a number of pieces for her to hem or mend and they turned out great! Her prices are 100% worth it, and the service is fantastic. For me, it's extremely convenient (within the same building) but I would even walk my items there if I were to move elsewhere in Hoboken.

The woman who owns this shop is WONDERFUL! Sweetest lady and she repaired a button on an expensive…read morewool coat in less than 5 minutes. I was thoroughly impressed and the price was right! Very grateful for the discovery of this shop and I will most certainly return and recommend it to my friends.

Still love this place two years later!…read more I come here regularly to get some pants hemmed. She is so kind and fast to work! I usually don't need things so soon... so she ends up holding things for me for weeks. Ha! Great customer service!

A local laundry service, this place is convenient and the folks are friendly. When we have unique…read morefabrics that require special care, they take good care of it. It's exactly what you would expect from a local laundry service, and I'm always satsified with the service here. If you're looking for a top notch laundry service in the neighborhood, try Laundry Project 23!

Excellent Service! I've tried other services but when I switched to Laundry Project 23, I've had…read morethe best experience. I'll call for a pick up and they come quickly, and often they'll deliver the neatly folded laundry the same day. I also use them for dry cleaning. Very friendly and communicating with them via text is so easy. Laundry Project 23 was recommended to me by a close friend, and now I definitely recommend them!!

Coastal Cleaners did an amazing job preserving my daughter's Communion dress, gloves, veil, and…read morepurse. The owner was so helpful and made sure everything was beautifully saved in a sturdy box. It turned out perfect -- a keepsake we'll treasure forever!

Very happy with Frank and this business. They've repaired dress zippers and buttons and cleaned…read moresuits/winter coats for us. Super convenient as they pick up and drop off to my apt and they are reasonably priced! Will continue to use these services!

Good afternoon ,  On this day at 130pm in the afternoon I…read morecame to Sonic Sudz in Linden NJ to do my laundry . As I walked in the laundromat I noticed the laundry attendant and about 3 people who were in the laundry drying at the time.  I was currently listening to music on my wired head phones and putting my laundry in the washing machine when I noticed the  attendant which is a woman of Spanish descent race was playing her personal music very loudly pretty much at club volume.  I kindly walked over and asked the young lady if she could turn down the music and I quickly observed that there was a language barrier. I used hand gestures and then the young lady responded "musica". Yes , and I motioned if she could turn it down ?! She then responded "no", threw her hands up and fanned me off and proceeded go back to her task. I then asked for the manager and she responded "manager" and again fanned me off while saying no.   Every Spanish person that walked in or out of the laundromat she  complained and pointed at me. At this point by the 2nd person she told about me I began to feel uncomfortable and threatened. She then spoke to a third person who she the had call the cops.   Conveniently prior to the cops arriving , the music volume went to a more reasonable volume. The same way she was able to speak to every spanish person to complain she could've asked them to translate to better understand and or resolve the issue.   The manager arrived shortly after apologized and provided me a credit. Still feeling like a unsatisfied customer but hopefully the manager takes heed to my experience and see that he either replaces her or see that she learns the importance of good customer service and respect.

Update- I was contacted by management at the laundromat who explained this was a one-off and even…read morerefunded the original order with bad service. They are retraining their employee and I've given the establishment a second shot. I've updated my rating taking into account the customer service and will update the review with the results of my second wash & fold Original Review: Clothes were folded weirdly, in thirds as opposed to half-then-half like myself and every other laundromat has done. So I had to refold to get it to fit properly on top of my other clothes in the closet... At which point I discovered clothes were not properly folded (were completely wrinkled before folding) so I had to iron or steam all my work clothes. Not much point in a wash and fold service if you have to iron and refold your clothes. One shirt looked like it was dropped on the ground and had some heavy dark industrial grease on it. Complete waste of money, but worst of all, a waste of my valuable time. Go elsewhere

Has modern machines, the place was clean, and not super packed with people. I liked that it was…read morequieter than most. Some of the Machines had wonky display screens though. The washer I used had a screen that didn't light up with numbers like the rest did and I almost thought it was out of order but it still worked. Some of the dryers had damaged display screens which were unsightly tbh. The beverage vending machine had reasonably priced drinks in it like 1$ water bottles but I didn't buy any since I wasn't thirsty at the moment but it's nice to know they're cheap. Also cool how it takes debit cards as well as cash. Staff is helpful and nice. Overall it's a good laundromat that I recommend trying.

I have 3 little kids and I used the pickup and delivery service as a little treat/help to myself…read more Everything came back immaculately clean, neatly folded, and smelling fresh... better than I could do myself! The clothes were folded uniformly and perfectly flat, even down to socks and baby items, which made putting things away so easy. Highly recommend !