There are no words to describe how WONDERFUL my experience was with Dr. Chapel and his staff!…read moreGreeted with respect, dignity and a deep desire to provide the best possible care for his patients and their many, diverse needs. Fitting dentures to an individual is quite a daunting challenge to say the least. Patience, persistence and perseverance is what it takes with each individual and Dr.Chapel and his staff came through with flying colors! Alway's warm and welcoming and not satisfied until their patient is happy with whatever work may have been needed! My gratitude for Dr. Chapel and his staff goes beyond the stars! There is no other dentist I would go to or recommend! When you find the best, you keep it!

From the owner: In addition to a full range of family practice procedures Dr. Chapel enjoys creating custom…read moredentures with a natural appearance. A custom denture provides a personalized smile design with optimum fit, comfort, & function. Implant services are available. Implants can increase a dentures bite force up to 50% and eliminate the need for adhesives. * All Major Credit Cards - Check * Monday - Thursday 8AM - 5PM Call To Schedule An Appointment

I took both of my children nine and 10. They told me both of my kids needed eight teeth pulled each…read moreand they told me they would contact their dentist if I didn't hear back I should call them again. I called the treatment coordinator and left a message because she was not in the office. No one has called me about removing a total of 16 teeth from both of my kids. The orthodontist and the treatment coordinator were very jumpy and they said call back if your dentist doesnt extract baby teeth and we will send you to an oral surgeon in Lansing.I left a message because I never heard from my dentist and I asked them to schedule me with the oral surgeon in Lansing. No one called me back so I am thinking they don't want my business I am going to the ortho in Tecumseh

From the owner: We provide exceptional orthodontic care, using a variety of modern techniques, in semi-private…read moretreatment rooms, allowing us to focus on the individual. At Summit Orthodontics we are not a "big box store," because when you are here you are part of our family.

Took forever with pulling two of my mom's teeth. I know it takes awhile to do so, but, staff didn't…read morecome update me on how she was doing at all and a staff member knew I was waiting for her out in the vehicle - my mom acknowledged me before going in. With how long it was taking, I thought they put her under and never said anything - wouldn't surprise me. Take home paperwork for the procedure and the website has different instructions for how long to leave the gauze in mouth than what my mom was verbally told. Paperwork and website says 30-45 minutes, she was told 20 From what I've heard from my mom... the staff is sweet, but, these two incidents make me never want my mom, family or I to go here again.

After going to UofM Dental School for many years (involved in studies) Dr. B was recommended by a…read morefriend. I was very pleased with the care I received. I had a crown placed and the process is so much easier. It's all done same day as they make the crown there. No going back in two weeks. Due to Covid it had been two years since I'd been in. They got me scheduled for a cleaning right away as I also had a problem with a tooth I didn't want to wait on. I have huge dentist anxiety and when I say they catered to that, I'm not exaggerating. It doesn't cure my anxiety but I trust them to hear me. Also, I don't have dental insurance so they told me about their in house plan which will be a huge help for me. I really appreciate Dr. B, Hope, and all the staff I've dealt with!!

Dr. Howe and staff do a fantastic job making both of my kids feel comfortable with every step and…read moreprocess they go through. While having braces may not be fun, the kids handle it well with the guidance and support of Dr. Howe and everyone who works for him!

From the owner: "My staff and I know that we do our best orthodontist work when we serve our patients in an open,…read morefriendly and welcoming atmosphere. Our commitment to our patients, their families and to each other is summarized by a sentence taken from my morning practice of meditation: "I am grateful for the gift of the children I serve with loving kindness, compassion and respect. We pride ourselves on the quality of our orthodontic work.

I was nervous about getting braces on at age 50. However, Dr.Niles & his team are so incredibly…read moreprofessional and friendly. I actually enjoyed going in for my appointments to see them. They answered any questions or concerns I had. They made me feel comfortable about the entire process & now that my braces are off... I am actually going to miss all of them. I would definitely recommend Dr. Niles and his team to anyone who needs orthodontic care. Thank you! for making my experience an AMAZO one and Thank you! for my new and improved smile :) Marjorie ("Jo") McAllister

No pressure, lots of options, no unnecessary work, very nice staff & over all awesome experience.read more

The practice has went down hill a lot since Dr Hutchinson retired. The family atmosphere is no…read morelonger there. We are being billed incorrectly most of the time. They will always correct it but it shouldn't happen that often. I like the tools they use. Not nearly as painful as going to the dentist was 30-40 years ago. The hygienists are pretty good but don't always explain everything about a procedure. I've been surprised before.

Dr Laura Dyras is an excellent cosmetic dentist. She wants the most natural look for her…read morepatients. My case was not easy but she made sure my bite was correct before the permanent crowns were placed. I appreciated her concern for for my comfort and look of my teeth. They have never looked better!

I've been to Burkhardt Pecora for both braces 10 years ago and now Invisalign due to not wearing my…read moreretainers enough and having some shifting with my teeth. They always are so friendly and do the best job possible. The office is super clean and the environment is great there. I highly recommend their office!

The actual services they provide appear to be of good quality and effective so far, as we are only…read morea few months into my daughter's braces. The office itself is bright and clean. The staff attitudes/friendliness vary wildly from overly giddy to aloof to downright confrontational. After a few visits, we were sent an invitation to do an online survey, which I filled out. I graded them poorly in one area because I think it is odd/ridiculous that a service provider would only schedule followup appointments between 9 and noon, which is a time that 95% of their clients (kids) are unavailable (in school). I'm aware of many orthos in other areas that have early morning/evening/weekend appts, for these visits, which is much more customer friendly. A few days after the survey, we started getting calls from the office. Each time, we were not available to take the call. This led to a phone-tag thing that over a few weeks consisted of 10 calls. Since they don't have voicemail at the office, I asked someone to take a message. They refused. So I asked for an email address. They refused. So then I posted a note on their Facebook page, asking them to kindly stop calling. The calls ended. A few weeks later, my wife took the kid in for an adjustment. My wife was asked to come back to the treatment area, which was unusual. Once in the room with our daughter, one of their staffers verbally attacked my wife. "What's the deal with you posting on Facebook?!? " Etc. My wife was shocked and totally unaware of anything, since I had handled the survey and subsequent phone calls. Especially concerning was the fact that our daughter was in the room and completely embarrassed. After composing herself, my wife stopped the staffer's rant, returned to the front desk and asked to see the manager. Once sitting down with the practice manager, my wife explained the situation. The manager apologized profusely and said the staffer was inappropriate and would be reprimanded. The problem here is that with braces, you can't really just change providers mid-stream. So we are forced to maintain a relationship with this office, even though we all cringe at the thought of visiting this facility. My wife now refuses to step foot in the place. This week, we had a return visit for another adjustment. No problems this time.