I had the opportunity to go to this new facility, that opened in Charlotte the same day as my daughter's bday June 6, to get a free consultation after watching an infomercial about their quick painless makeovers. I found out that Sonó Bello has been in business for over 10 years, with locations in many states and they just opened this in NC. The appt was scheduled for a week after I called. The location is easy to find in the second floor of the large office building, with available parking, off Carmel close to hwy 51. Their facility is brand new. The office is gorgeous, elegantly and tastefully decorated. Elizabeth, in the front office, is a beautiful young lady with a nice welcoming smile that made me feel comfortable as soon as I walked in. I was hesitant to go; it's always scary showing your most vulnerable self to someone and put yourself in the position to be looked over in front of a full length (not forgiving) mirror and feel criticized, shamed and possibly told what you don't want to hear. We are our harshest critic and see ourselves as flawed. There is no such thing as perfect; but, we want to be as close as possible to what we think is the perfect you. We all have areas that we feel are not how we would like and even obsess about them, even if others don't concentrate on them as we think. The person that saw me, Jessica from California location, was wonderful! At first, it was weird to explain why I was there. She is so beautiful and seemingly perfect, that I felt even more self conscious about showing her my unhappy, flawed self. It's amazing, but she made me feel at ease when we started talking. I told her about the 100 lbs I lost and everything I wanted that laser lipo treatment I saw on TV, to fix. She was brutally honest, but in a nice, sincere way, when she told me there were some things that couldn't be fixed with lipo, that needed surgery. I suppose I already knew that, as I had heard that before; but, still hoped I could be like one of the patients I saw on TV the previous week or their front office video with great results. My biggest concern is my loose neck. She actually told me there was something that could be done about that. It's obvious it will never be stretched like if I had a face lift; but, there was a procedure that could help improve greatly the flaccid appearance. It's a series of 8 treatments and I should see results after the 4th one. Maintenance every 3 months after that. She calculated and did some number playing around showing great discounts and quoted me what I was able to get with an available credit line I had with CareCredit. I know they will do anything to get people to sign with them - that's all the places for cosmetic enhancements- but she could've tried to offer many other things aware they would be a waste of money and she didn't. She worked with me with some challenges that came up after I had signed up, so I went for it. I had my first treatment last Saturday. Kelly the technician, is a special lady. She made this process as clear as possible and was attentive to all my feedback and concerns. She has a special calming spriritual attitude that it was the most pleasant experience ever. We talked about so many things and I hope she can be the one to handle all my subsequent treatments. It was not painful, just some heat and light pressure. Honestly, I am praying this investment in me, will be worth it. I read some Venus Legacy reviews in www.realself.com and many reviewers said it was not worth it :(. That scares me. I am usually the kind of person that reads reviews and base many decisions on what I see. This time I went with it without reviewing first, just based on faith on what Jessica said this treatment will do for me. I will update after I am done with the treatments. I may even update my rating to 5 stars....... This review is honest and it describes my experience with this new place. They have so many things they offer that I guess other reviewers will be able to post about. I think I am the first one to review them, yippee, so hopefully that will let others share their experience as well. read more

I would not recommend. I am not sure who got great results but that was not my experience. I went for a reduction. The customer service has repeatedly been hard to take. Rather than a calm discussion I had arguments in which I was right and later got it straightened out. The attitude with the misunderstandings and lack of detail or information available to the staff was not observed before speaking with me. I went in a couple of times and received no call backs, I also had one person call with one story and another give me other information. The results were less than commercial promised. I saw minimal size reduction and still wearing the same size after several years Also revision was not recommended so stuck with results. Large indent in skin which I have not been able to remove from inserted tube. I was hoping for smoother look to help and was not offered that either Despite speaking to a few different clinicians suggestions. I still have cards and information from staff as well as photos. Continuing on another path. read more

I had lipo last year. It went really well. The staff was friendly and caring. The procedure went smoothly. I would recommend for anyone wanting to get lipo. read more

If I could give 0 stars I would. My review is based on my experience instead of with any surgery related proceeders (which I did not end up having). There were so many red flags i'm glad I did not go through with surgery. My consult was with Penny. I walked in knowing exactly what lender I was going to finance with because they had already approved me 1 week prior for another provider. Penny insisted on checking other lenders. I SPECIFICALLY asked whether it would be a soft or hard inquiry - which she did not know so she asked the ASM Bri who confirmed it was a soft pull. I chose the same lender that I told her I was going to use. One week later i have THREE NEW ACCOUNTS OPENED. I am pissed! I'm currently doing work to improve my credit score and I know the impact of hard inquiries and opening and closing accounts. I expressed ALL of this during my consult. When I called the office I spoke with someone at the desk who made it seem like i had no idea what i was talking about when I told her repeatedly that there were multiple lending accounts opened during my consult. She kept repeating over and over again that thats not how it works. And that the manager (I forgot her name at this point, Brooke maybe? But Bri's manager) would reach out to me. - Shocker. She NEVER DID. When I went in for my consult with the doctor no one was aware that I was supposed to speak with her and whether or not she would be available to talk to me. She finally did come speak to me and she as the MANAGER HAS NO IDEA HOW FINANCING WORKS. She literally told me that she didn't know whether or not it was a hard or soft pull, that she wasn't sure how to resolve it. They were going to refund me. She said she would reach out to corporate and reach out to me. - SHE NEVER SPOKE TO ME AGAIN. Not a phone call or an email. I had to call multiple times. And finally Penny told me through text that they had processed my refund. Now I'm sitting here calling the FRAUD department for THREE DIFFERENT LENDERS to close accounts that I did not authorize to avoid the potential impact to my account. If you are going to provide financing at the very least you should know the difference between a hard and soft pull and be able to talk about the ins and outs. Since I did not have surgery, my review is only about the staff. Theres honestly more I could write about, but i'll limit my review to so many words. read more

Went in today for a consultation. I got there 20 minutes early and was told that they were running around 15 to 20 minutes behind. I told them that would be okay. An hour later still nothing. Other paying people were taken back on time for their appointments but obviously they must not want much new business. Finally the office manager took me back to her office and told me pricing but said there would be discounts but I wouldn't know them until after my consultation. I didn't have enough time to wait seeing as at this point it had been 2 hours. I think I will take my business elsewhere even if it costs more. read more

The scheduling was so easy online but I got there 15 minutes early as they requested. It's a 30 minute drive. I got there at 2 pm did my paperwork, and kept waiting and waiting and waiting, at 3 pm no one even acknowledged me yet, no updates, nothing. So I went up and the reception like what is going on? She said , yeah she's still seeing other patient, do you want to reschedule?" I politely said no thanks. I should have been more rude honestly, they wasted 2 1/2 hours of my day and could have cared less. Obviously not a place I would return to when they are disrespectful to their potential patients/clients. read more

I don't know how this place can stay in business from what I've seen so far. I made an appointment weeks in advance only to show up and be told that it will be about 2 hours before I can be seen because of appointments ahead of me. The reception explained that their appointments are made in an offsite call center and put in 15 mins lots yet the consultations are 45 mins each. Hmmmmn... Does that math add up to you? I was about to cancel altogether but she offered me a reschedule and stated that this particular day should be better so I rescheduled for a couple weeks later. THE SAME THING occurred again! I walk in early for my appointment and there is a waiting room full of people and I'm told it will be hours before I'm seen. read more

If I could rate with 0 out of 5 I would. This place is a joke, had a appointment 12pm Tuesday they called at 11:42(mind you I was told to be there at 11:45 to fill out paperwork etc) as I was pulling in a parking space to tell me their consultant had to leave for the day and could we reschedule she said they had tomorrow available. Fast forward get their today one consultant is out, she has me fill out the info scan my id etc then when I had it back in she's like yeah so there's like a hour-2hour wait why do I have a appointment if this is going to be like urgent care read more

Appointment scheduling. Had an appointment scheduled a week out and they cancelled the day of. Then I make a second appointment a week later, show up 15 minutes early only to be told I have two consultations ahead of me and that it will be over an hour. I guess the flip side - at least they told me but I wish they would have called to give me a heads up - I live about an hour away. read more

If I could rate this racket they have going on with negative stars I would smh! Everyone from the receptionists, all the staff (Especially Penny and Pam) are exceptional con people. First off the deposits are non-refundable according to them. Look out for The BAIT & SWITCH! DO NOT CONTRACT TO DO ANY BUSINESS WITH sono Bello! You've been warned! They give a whole new meaning to SLEAZY read more

Stay away. Pam the sales lady, told me I was eligible for 0% financing. So I paid for half. I have 775 credit score.i get my bill at 32% interest. Her and I had a very detailed conversation and I told her I was not doing that. When I called they didn't care. They lied to get money. Now I have report them to the BBB and NC attorney general office for bait and switch. Beware. I sold stock and just paid it off,but they will never get business..lairs. read more

At first , I must must say that the Doctors and staff were wonderful. I healed nicely. I am frustrated with the inflexible ability to have appointments in between the post op checkups. I have had a small bulge that has only been addressed as "We will see what the surgeon says" At this point, I am frustrated that they would not address the concern when appointment was done. I feel like I am just be passed over. This issue will not change when April appointment. So much for not looking abdomen slim, read more

TERRIBLE experience. Results were not successful. I was promised a refund and have not received it to date. Unfortunately, I now have to seek legal action. Mattie Zapata is the practice manager at the Carmel location and she has been completely unresponsive to calls/visits & emails. read more

The surgeon was great! He had awesome bedside manner. Surgery went very well!! I had Lipo on my flanks and it only cost $3400!!! I look amazing except for the dog ear (1 small lump)on ONE side of my waist. I thought for sure they would take those off, as all surgery centers do for free!!! For my 6 month follow up (where they claim satisfaction guaranteed) the surgeon tried to set me up to take them off for free, but the GREEDY office manager told me that I would have to pay $3400 to have them removed! I've never heard of this in all of my research of surgery. So I feel like they pull you in for that cheap price and then charge you for extra things. I don't think it's fair AT ALL that I have to pay to have these small slits removed. He could do them while I stand up!! It's ridiculous! Now I look like an Alien when I'm naked! read more

Sono Bello Charlotte - The Dog Ear side - Weight Loss Centers Near Me - Charlotte, North Carolina

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I previously posted a negative review on Yelp saying that I was dissatisfied with the handling of a complaint. The customer service manager, Stephanie Baker, contacted me from California, listened to my complaint and worked hard to resolve my issue. I am very pleased that my complaint was heard and responded to and am happy with the resolution. The procedures are sound; that said, everyone responds differently and I didn't respond well so it was really just my experience. read more

Elizabeth is amazing and Is quite well verse at explaining not only the procedure but what they can offer and has a good eye for what needs to be done and is great scheduling and planning. read more

let's start by stating if I could less than one star I would! I set an appointment up 6 weeks in advance. I then received multiple texts that I would be coming which I replied that I would. On the morning of the 09:45 appointment I recurved another reminder to make sure I arrived 15 minutes early, which I did. I completed all the paperwork as requested. at 10:10 I asked if there was some issue with being seen. The receptionist said it would be another 20 minutes. I waited until almost 10:40 to ask if I was going to be seen and if i could have the practice managers name. at which point the three receptionist became annoyed that I had the nerve about why I am still waiting. then they said "A very aggressive office person pointed ast the lady who said she told there would be a wait". i said you basically sit there an lie to the clients wasting their time and provide zero communications. this place appears to be run by self centered, elitist non customer focused knuckleheads. I would advise avoiding this place at all costs. read more

Came here with my mom so she could have something removed from her stomach. I was told it was going to be a four hour wait until the surgery was done. I got a call around the time they should have finished. They told me she would be done in fifteen minutes. So I ended up waiting another hour or so just for another call essentially telling me that the doctor screwed something up and will be another fifteen minutes. I'm still sitting here in the waiting room going on hour eight of four. No word since the last call. This is a simple procedure and they've proven to be too incompetent to do even that. Would not recommend if you value your time and money. read more

The entire staff and process was incredibly pleasant. I am super thrilled with the results, so far, of my procedure done just 13 days ago. I cannot wait to see the end result in a few more short weeks. Dr. Crawford was kind and patient with me, as was the entire staff. Liposuction was the only option for the stubborn fat in the areas I had removed. I am considering more services they offer, in the near future. If you are on the fence with liposuction, I hope this review helps you to go for it. I wish I had done this sooner! Bless!!! read more

Thank god we didn't put down the non refundable deposit. The office staff is very good at making you feel like you matter. Most could sell ice to an Eskimo. We got a home equity loan to do $12,000.00+ procedures. They tried to cajole and convince my wife to do the procedures. We almost paid in full, they put us off multiple times because thankfully their financing fell through, and we found alternate sources. After the last time we had to wait I checked the BBB rating and complaints pages and found 133 complaints from across the country all stating similar problems. We definitely dodged a bullet, DO NOT USE THESE PEOPLE. I lost nothing but time, however look at the BBB complaints and you will see that SONOBELLO as a whole appear to be scam artists and thieves. read more

I'd give it a 0 if I could - Dr. Alter is the most condescending, rude, egotistical doctor I've ever come across. The rest of the facility and staff seem great but this doctor ruined the entire experience and if a doctor like him is allowed to work there I cannot recommend them. Everyone else was nice and professional but I've never left an appointment feeling more attacked and demeaned and disrespected. First he didn't introduce himself when he entered the room and became huffy and acted impatient upon reviewing my chart. He was snappy when asking questions and none of my responses seemed sufficient to him. That's definitely not going to put anyone at ease. Then he has the gall to say that I'm seeming very anxious and fidgety. Well of course I am. I'm tired after very little sleep because I was super excited about my pre-op, had a good bit of caffeine in my system so I was awake to make the almost 2 hour drive to see this doctor, I'm sitting there half naked in skippy underwear the office provided and hospital gown, and I'm feeling attacked because I have to take medications for sleep, anxiety, and ADHD. Yes, there's a good chance I might be a tad nervous and - god forbid - fidgety. So when I try to call him out for his antagonist - and rather abrasive - attitude towards me he yells "I'm ABRASIVE?!" Yes doc, I spoke clearly. Then you accuse me of calling him abrasive because he doesn't think I can tolerate the procedure. Not even close dude. I am thankful that a doctor tells me that they don't think I can tolerate an awake procedure. I appreciate that. I don't appreciate being made to feel like something is wrong with me and attacked. There's no reason to be a jerk. I have never been made to feel so low about myself in my adult life. This man does not need to treat patients and for the sake of the practice, Sono Bello needs to get rid of him. Unfortunately I know nothing will come of it and his ego will continue to be stroked. Go somewhere else or at least make sure that you do not have Dr. Alter. read more

Dr. Crawford has brought me back to my pre-menopausal days. His work as surgeon is amazing . No pain, back at work in less than 72 hours. Honors adjustments. I strongly recommend him. Great team behind him. Thanks Andrea. read more

OH MY GOODNESS - DO NOT GO TO THIS PLACE- I had my consultation in Winston Salem with Kristi- she recommended THE DOCTOR IN CHARLOTTE- I arrived at my appointment- RAP MUSIC PLAYING IN THE FRONT WAITING ROOM - GIRL AT THE FRONT DEAk WAS A TEMP WITH WRINKLED CLOTHES AND STRINGY HAIR she looked like a hot mess. The Other lady talked about a patient while I waited to be called back - the nurse called me after waiting 40 mins and she advised the doctor will be AWHILE I asked her what so she mean she shrugged her shoulders and said I don't know- I responded by saying so I could be sitting here for an hour and the nurse responded by saying yes I requested my money back I was referred back to Christie - Christie then advised that she would need to speak with her regional manager Lauren I spoke with Lauren explained I want my money back due to the poor service that I received - Lauren intern refunded me my full deposit do not go to this place very unprofessional has nothing to do with the doctor I never saw the doctor poor staff!!!!!!! Horrible - read more

I had liposuction on my upper and lower abdomen as well as waist line. The staff up front and Elisabeth was sweet and kind before they received my 7000.00! After my 6 months post op and I had only lost 3 Inches I was told by the dr there was nothing more he could do! Actually he said to continue to do core workouts. They said the would schedule a appointment with another dr for 2 opinion. This was nov 6 and I still haven't heard anything. I contacted the complaint line haven't heard anything yet! I wouldnt recommend sonobello it was like setting a match to my money. VERY UNSATISFIED!! read more

Very pleased so far with my experience. Elizabeth, Andrea, Tiffany and Dr Crawford have been wonderful so far. I had my procedure done on 2/17 and so far everything has gone smooth and I can see some of my results already. I think I'm going to be very pleased once all swelling and bruising goes away. I would defiantly recommend to anyone that is interested in something like this. read more

I had the tri-sculpture procedure done about seven months ago and I'm very pleased with the service and the results. It costs about 8000 but I like the fact that my stomach is flat and I'm looking much better than I expected. read more

I'm extremely displeased with the results after investing over $4K in what I was told would be a significant transformation. My results are nonexistent and the aftercare has been horrible. I was told Sono Bello was a franchise and the service would be deplorable. I should have taken heed to that review. My body after 3 months is the same. Everytime I shower I get even more angry because I feel duped. It's aggravating that this company takes advantage of people with a corporate approach to a very serious decision. I will never get that time or money back and I certainly don't have the results I was promised. read more

I can't say this loud enough...ITS A WATSE OF MONEY!!!! I had to give it one star, but i would seriously rate it a 0. A procedure done and it's been a month. A lost of the swelling has subsided it there is really no difference AT ALL! Promised i would see an improvement but nothing. I spent 6K and look 5 lbs lighter than I did before going in. I've been going to the gym and see results strictly off of that. I'm so upset with myself for going through the procedure with Sono Bello. Go to a real Cosmetic doctors office and dodge the bullet. read more

Save your money!! Though the staff is very nice, I won't waste my money on this again. I spent 8 grand for 3 areas and didn't get not even close to what I was hoping to get. Mind you I only wanted to lose 20lbs. If you want to get rid of more than 3lbs don't spend your money on this. The commercials over exaggerate their results. Save your money it is not worth the cost.!!!! read more

My experience with Sonobello was good. The team in Charlotte does a great job of getting back to you to answer any questions or concerns that you have. Dr. Crawford was excellent. Overall, I like my results, although I wish that my stomach/ab area is ever flatter. My waist has the most noticeable difference. I was diligent about following all of their post-surgery recommendations. For those wishing to see these types of improvements, Sonobello in Charlotte should be something for you to consider. read more

I had a great experience and really am happy with my results. Dr. Willard is amazing. I would recommend this location. Very clean and the staff was really accommodating. read more

After 3 months, absolutely NO results other than over $7K out of my pocket. I had a goal of August (class reunion), it is not looking promising. I will not go through this again, no point, I am past the intended goal and I am not willing to go through a summer with restrictions that I planned for during the winter months so I could enjoy my vacations and summer. I am told 3 more months "should" make a difference. Maybe there is an age cutoff for results. Pictures have younger people for body results and older for facial/neck results. I didn't notice that before, but, they should advise if age is an issue. I will revise my opinion if the results improve or they provide a substantial if not all refund of my hard earned money. I exercise 4+ times a week and eat very healthy, which I can prove. This procedure is supposed to help people that exercise and can't achieve the results they want. So.......still waiting. More to come. Buyer beware. read more