We just bought our first RV from Mike L. with Santa Rosa RV and we could not be happier! Searching…read morefor your first RV can be daunting, so we went to every RV dealership from Vacaville to Gilroy in a quest to learn about the models and pricing. Most of the RV dealerships that we visited had untrained employees pushing the hard sell. Horrible!! We visited Santa Rosa RV in the beginning of our search and had a pleasant conversation with a salesman and learned a bit. After we decided on what make and model we wanted, we headed back to Santa Rosa RV and had the pleasure of working with Mike L. Mike made the experience fun, educational and streamlined! The pricing was great and the no pressure sales was noteworthy. Jordan, the gentleman who showed us how to use our new RV, was very thorough and patient. All around great experience, we highly recommend Santa Rosa RV!

Salesman got offended when we called him on his claim of battery life with 12 v refrigerator. Threw…read moreus out of the trailer, locked it up, and walked away! A. He's a jerk B. He doesn't know what he's talking about. C. Clearly he should not be in sales. Rated them a 1 star because you can't give zero stars.

The owner is extremely rude and aggressive. Totally unprofessional. Got misinformation, lied to…read moreand ignored when followed up. Charged $900 for a 20 minute walk through ontop of purchase price( this made up fee supposedly including cleaning , which didn't happen) AVOID!

I was searching for a trailer that was a fair price and came across Northcoast RV. Alicia was…read moreincredible and helped me get a great deal on a trailer. She was very informative and patient, always making sure that I needed any assistance and gave me great reccomendations for any repairman and drivers. Ryan did the walk through with me and made sure I didnt leave the lot until all aspects of the trailer were shown. I had no issues whatsoever. Would do business with them again!

I bought a 25-year-old campervan on Craigslist with good bones but a lot of issues and RV…read moreSpecialist/Curtis has been a reliable partner in the bringing-the-old-van-up-to-snuff project. It seems like a lot of RV shops and mobile mechanics have their share of excuses why they can't help with your particular problem, and blame it all on your camper's brand or age or whatever. None of that from Curtis. If there's something that's beyond what he can do (and there isn't much), he'll propose some creative workaround that gets you what you need, simply and pretty inexpensively. And I respect Curtis' professionalism and that of his mechanics, and his clean and organized shop that doesn't remind you of a salvage yard (like some). I'm so glad to have found this shop, and would wholeheartedly recommend it to everyone with a camping vehicle.

Friendly and knowledgeable. Curtis installed a tie down…read morefor my truck camper and gave me good advice on hooking everything up.

I'm saddened to write this review as I had a great experience leading up until I got my Montana…read morehome. We are family of 5, who drove from Sacramento.. invested $60k into what we thought & were told was a great 5th wheel. We get it home and opened it up, and the refrigerator doesn't work. Per Reeds, "it works" because it turned on. However, the refrigerator will not get cold at all and the freezer is the temp of what a refrigerator should be. We left it on for 6 days to give it a chance, and still the same situation. I called them and spoke to David and he said he spoke to the owner and their tech & they will not do anything for us, aside from offering us to purchase an extended warranty. What a joke. You sold us something that is BROKEN. I cannot put food in there for my family. You should do better, and do right as a business and for a family, especially. The theater recliners don't work, and I was told that before we took it home.. so I appreciate the fact that they were at least honest about that. To top it off, our generator had enough oil to run it twice, we had to get oil. Yes, it's a used unit.. but GEEZE, have some pride in the units you sell. BEWARE.

We bought a fifth wheel from Reed's Trailer Sales and we had a very mixed experience…read more My husband and I were in the market for a trailer to live in with our little one as the California housing market isn't allowing us to purchase a traditional home. We found a fifth wheel that we were interested in and talked to a sales associate about checking it out. After putting down a $1,000 deposit, they held the trailer for us until the weekend when we could drive the 2 hours to the dealership to inspect it. They didn't have it hooked up to power or water, so we couldn't test anything to make sure it worked, and it was clear that the trailer hadn't been very thoroughly cleaned after the prior owner sold it. The employees didn't have a lot of details or knowledge about the trailer, but being naive about the whole process and in a hurry to purchase as our apartment lease was ending, my husband and I purchased the trailer. A week and half later, at our walkthrough, we noticed how dirty the trailer still was, including the FULL black and gray water tanks! Ew! How long had it been sitting with someone else's waste in it?! We also noticed new stains on the floor from when we initially viewed it. We took the trailer home despite the issues in hopes that we could clean it up and resolve some of our concerns. Unfortunately, the stains are permanent AND the trailer is too long for most parks to accommodate it. :( A few days after picking it up, and before we even stayed a single night in it, we inquired about exchanging the trailer for a smaller model on the lot that cost $100 more than the one we purchased. We offered to drive the trailer back (in better condition than we bought it as it was now noticeably cleaner) and still unused, and pay the difference as well as any applicable taxes and fees. However, we were told by Mr. Dan Reed, himself, that it would cost us an additional $11,000 because of registration fees AND depreciation on the trailer...what?! How could a used trailer depreciate after it was driven from the dealership to our driveway and after it was in MUCH cleaner condition than when it was sold to us?! He also claimed that the hefty price to exchange trailers was because the salesmen were already paid...which is anyone's guess as to how that applies? We feel like we were misled and a bit taken advantage of. As a young family trying to manage living in these difficult times and in this expensive state, we were hoping that Reed's Trailer Sales would have been a bit more understanding and accommodating. Since then, we've had to very thoroughly clean the mildew-filled washing machine, scrub the stainless steel oven handles which are somehow stained, and flush the black water tank 3 times during the single weekend that we've been able to use it. We've been able to make a couple improvements and overall, we feel this trailer is good value and a good investment, but we wish things could have turned out a bit differently.

The passenger side of my MBenz Sunseeker by Forest River RV had a huge gouge down the side of it…read more Ken & Dawn were top notch in every way. The communication was great. The price was very fair. The job took a couple of weeks (lots of intricate painting since the gouge went through five colors of paint). It was done on time as promised. Best part is that the work is absolutely flawless. I couldn't be happier with it, and I heartily recommend them. (Work was done in June, 2025). It's back in storage, but I'll take a pic and add it soon.

Ken and Dawn Are Amazing Human beings Ken is an Outstanding a Artist my husband hit a Guard rail…read morewith our 2019 Coach I thought how can this ever be Beautiful again because it was All of the Lower compartment doors We went to pick it up and our Jaws dropped it looked like right off the show room floor when we purchased it Ken is Absolutely an Amazing Artist a Perfectionist!!!! indeed My husband and and I are Thrilled We would Recommend Ken's RV Repair to anyone needing RV repair services Absolutely We would!!! Thank You So much!!! Mike and Lorie Bock Angwin CA

Words cant describe how great my experience was here. I did everything online a state away. They…read moregot me exactly what I wanted at the price I wanted and felt was worthy. The staff here was above and beyond! Happy, knowledgeable, friendly and appreciative more like I was doing them a favor vs them doing me one. From the first email request for info, they made sure to contact me under my terms (email for now as I was at work) we did everything over email. Eventually I was able to work a bit through Text. I really appreciated the no calls, and no harrassment! RJ set me up with a day and time that worked for us to pickup, again coming from out of state. Everything was ready to go. They even put the hitch components on the truck and trailor for us when we arrived. When mine didnt work, they worked with us to get it done! I have had Rv's before and this time they took the time to show me how to properly use my brake controller and what to expect pulling something so much smaller than I am used to. We took it out for the first time 3 weeks after purchasing, and found an issue under my sink. Now this not being my first trailor, I expected something to need fixing. Bouncing and driving it happens. I emailed RJ at 730pm on a Friday night.. He responded (I couldnt believe it, I didnt expect to hear until Monday) He had the service person included into the email. They scheduled me a service repair well beyond hours, made it easy. I feel completely confident my new RV will be fixed and make for the rest of summer trips to be fabulous! Next trip.. Grand Canyon! Happy Daze RV, Thank you! RJ thank you! Pamela

Best place i found to take my trailer. Had us fixed up fast ,very friendly, and great service.read more

Totally unprofessional employees using foul language in front of the store filled with customers.read more

Very unorganized too many things to list....been dealing with the U-boxes as I am moving. It's a…read morevery easy process but they just can't get it right. I reserved 4 boxes (on wheels) as I was getting box #3 to load I found out they loaned out my box #3 and #4!!!! Many other issues.....