The service and overall experience is 5 stars! I'm not a smoker myself and don't usually go into smoke shops unless it's for or with a friend but I was picking up something for my friend at work and let me tell you I had very little to no idea about what I was supposed to be getting so it was extremely nice to be acknowledged and helped find something I had no knowledge of! Kendra! This beauty deserves a promotion!! Or a dang raise! This girl is the sweetest ever and took the time to find out exactly what I ended up getting for my friends successfully! Not only is she so pretty and kind but extremely professional and knowledgeable and educated me on a lot, I really felt comfortable with her and trusted her with just about everything instantly! If you're ever lost, looking for anything, or just going there as a regular she's your girl!! It was such a pleasure doing buisness with Kendra, she's an absolute doll! Beauty and Brains! The value is very good for the area!!! It seems like at least since I've stumbled across other ones to buy snacks it's looks very good and they are also upfront about how much it's going to be which is nice. Excellent prices from what I could see! I love how they have the lights on the signs in the rain or winter weather!! Highly recommend if this is your thing! They are SO nice and helpful! 5/5 stars!!! read more

Sonora Smoke Shop - Storefront! Lots of parking! - Tobacco Shops Near Me - Sonora, California

This account is dedicated to helping Kratom buyers navigate the obtuse world of smoke shops throughout Northern California. First stop, Sonora Smoke Shop! Selection: 7.5/10 - powder/capsule/liquid extract/7ohm products are all represented. There's usually a good variety, but they're not very quick or consistent with restocks on popular items. Hours: 9/10 - this shop opens earlier and closes later than everywhere else in town. Pricing: 4/10 - their weakest point, pricing is not competitive with other smoke shops. Sometimes, prices are not even linear with regard to dose/quantity. For example, one customer showed me a 200mg package of 7ohm tablets selling for $45, next to a 120mg of 7ohm tablets that the shop sells for $50. I'm not sure if this is due to lack of awareness, carelessness or greed, but I've spoken with locals who go out of their way to buy Kratom elsewhere because Sonora Smoke Shop refuses to take their prices seriously. Overall, this place is good IF you are in a pinch. One-time travelers from out of town can count on Sonora Smoke Shop to have their preferred Kratom products. That said, the shop is guaranteed to be losing money with their most reliable source of income, locals. read more

They'll straight up charge you more than they're supposed to and then refuse to refund you. Tell you over and over again they'll give you store credits. Or you have to drive back down to get cash instead. Return the money you stole. I don't want credits at the place that took from me. Crazy stupid people. read more

I am so sick of bad customer service but "SONORA SMOKE SHOP" that is not the case no waiting friendly employees and very helpful other businesses should visit and see how it is supposed to be ! I can't give them enough praise. read more

Cool just what I needed, a place with good deals and everything I need! The new remodel looks good to. Thanks Sonora smoke shop

Very friendly Staff. I go there to get my cigars and am always greeted with a smile. The cigars are fresh are reasonably priced. Thank you. Always happy customers in there, and always smiling helpful staff. I cant believe the bad reviews on here, blows my mind. As always its not always the business, sometimes its the reviewers. Again, always a pleasure :) read more

Some of the best meth pipes money can buy!! They are always fast and helpful to everyone caught in addition.

Came in received full service coil replacement and tank cleaning. My vape never tasted so good. Thanks Wayl!

I love coming into the sonora smoke shop, they have a huge variety and the costumer service is amazing!! would recommend going in.

Y-L is the absolute best! He absolutely exceeded my expectations and hooked me up with an amazing vape battery after I had some trouble with my previous ones. This is absolutely the ONLY smoke shop I'll go to in Sonora! The staff is amazing, they always take their time to give me great customer service and I always leave there happy! read more

Best place in Sonora! The guy working is always so nice and helpful. I don't go anywhere else

Super friendly workers and I'm always satisfied when I leave. Wide variety of Vapes, Tobacco,Glass,and a bunch of smoking accessories! And they jus recently expanded so there's a lot more room and stock in there. Definitely #1 smoke shop in Sonora read more

I just came here and this dude literally would not sell me a vape because my lil brothers girlfriend gave me a ride and came in with me, yeah she's nineteen but i'm fuckin old enough so wtf. I never come to this location, the upper store is fuckin garbage. read more

This is one of the best smoke shops in California hands down. I love the massive selection of e juice the low prices and great customer service. They go the extra mile to please their customers especially when you are a regular. I moved away last year and cannot find any smoke shops to come close to comparing in selection service and prices. Simply the best and I'm calling to find out if they will shop to me since they have what I want and no one else does. read more

I don't know how long this guy has been working here but every time I go in he treats me like I'm an idiot for not knowing brands and where things are at and I've been coming here since I was 18 but have been using the other location due to distance, recently moved back up the hill. I feel disrespected but want to support the shop. Don't think I'll be able to shop here again. He's normally not wearing a mask and beanie, didn't care to catch his name. read more

Bought a wrong size downstem for my 30 inch roor. I found the right size at another shop in the Bay Area, I told him about it and he refuse to refund or exchange the $8. Item for another product. read more

Went here tonight and got asked for my ID I gave it to the man whoYou was helping me. He said I don't look over 21 and he can not sell anything to me because I don't look 21!!! I'm 29 witch my ID says that is all you need to know. The place looks like it has nice glass but the customer service is terrible. Obviously I'm never returning here. read more

No employees wearing masks for one . I went in and bought a torch for my boyfriend from a guy . He showed me it worked it was 35 dollars . I bought it to find out when I got home it didn't hold barely any butane at all , and when I put it in it leaked all over my home appliances and furniture , I've now wasted most of my butane and smoke . I brought it in and let a female know it wasn't working because he wasn't working . I let her know my problems , and she proceeded to put butane in it and it spilled out for her too . She told me no refunds and pretty much told me this works and sent me on my way . I went home and it was still not working correctly , I called them and they continued to tell me I had bad service but anyone else on my phone could hear me . I told them it was upsetting that I spent that money and cannot use it , they again told me there were no refunds "they already told me" and the gentleman proceeded to hang up on me . I called back angry to tell them they are being unprofessional and I'd like to speak with the owner they were giggling making jokes that I was upset , I got hung up on again . I called back and a girl talked to me saying she could discount me on a mother torch , why would I spend money again on something that probably won't work ? This is the most unprofessional smoke shop I have ever been to . THEY ARE NOT CONDUCTING THEMSELVES PROPERLY IN A PLACE OF BUSINESS . I will never be back and I will be spreading the word . read more

My husband has been smoking pipes for over 40yrs and first time in we bought a pipe to find out it can't be cleaned. So I called to find out how and the guy who answered didn't know. I asked for a refund and I was told they don't do refunds, but could give me a really good deal on another pipe that is probably crap also. No thanks and won't be back. I will be spreading the word on this one. Be careful! read more