Mentor to me obtaining my med tec licenses. Then my health caused me issues and currently she is my…read morehome health caregiver. I love how caring & understanding she is. She's knowledgeable to help me with dementia and a tramatic brain injury caused by a gun shot to my head. Im so blessed to have her! Leandra, thank you and God bless u for all u do!

I would like to highly recommend Lee's Home Care as the most dependable, professional, and…read morecourteous service I have encountered in the Valley. Lee is flexible with her hours, and strives to be available if at all possible, even on short notice on occasion.

The Modern Care team is phenomenal! I've had the pleasure of working with a handful of their team,…read moreincluding Richard a lead manager working most recently at Geraldine Roy assisted living home in PV. My client was so impressed by Richard's presentation, answering questions with ease and making my her feel safe, secure and confident in moving her mom into this home. Don't hesitate in choosing a Modern Care home.

We worked with Ashley's company helping find the best Assisted living homes in South Scottsdale…read more The homes that she showed by far were the newest and cleanest homes in the area. I'm glad that we were able to find her. She was very helpful and I would recommend her to anyone looking for their parents. If you're going thru this for the first time, there are a lot of unknowns. Ashley is a good place to start

My husband is a patient at Biltmore Assisted Living facility & I am very pleased with the quality…read moreof care that he has received while a resident. My husband suffers from dementia. The director of the facility, Traci Victor, has given me access to her phone number, and the communication is great. She prefers communication via texting, as it allows for faster response time. The facility is on the smaller side, with 10 residents calling the property home. However, because of the smaller patient size, it allows for a more favorable patient to staff ratio. The kitchen is an open concept adjacent to the main game/TV room. Food is prepared daily, good quality & nutritious. The portions may appear small, but residents are mostly elderly & that fits with their lifestyle. My husband has his own private room with an accompanying bathroom (consisting of a toilet & sink) The shower is across the hall, which is appropriate for safety & assistance. There is a very nice "Sun Room" facing a very large backyard. I have seen residents enjoying said room, & meals are done with socialization with other residents. My husband prefers his meals to be served on the couch in front of the main TV using a table with wheels. Medications are coordinated & dispensed. I feel blessed to have Dr Talisa Adkison MD, reviewing his needs monthly. She is truly a saint & spent more than 30 minutes interviewing him. Her office staff is also exemplary . If I need to call, someone will pick up, which is convenient for me, as I reside out of State. Dr Adkison will either respond herself, or direct staff of her intentions. Dr is the physician for most of the other residents. Holidays are festive, & Traci has the facility decorated to reflex the season. Traci has given special interest to my husband during Christmas & his birthday. He is a fan of the San Francisco Giants baseball team, & she was thoughtful enough to gift him a hat of said franchise for his birthday. He has spoken of this gift frequently, & it gives him much comfort & pleasure. This is of much amazement on my part due to his dementia & short term memory loss. I highly recommend Biltmore Assisted Living for loved ones experiencing issues with memory loss & cognitive decline. The facility is a thorough, safe & clean environment. They have preformed a difficult job to a high standard.

Biltmore assisted has very good care, home cooked meals and plenty of space for residents to join…read moreeach other in large TV area or in relaxing coffee room with fireplace. Residents eat on a terrace overlooking beautiful grounds. Tracy, the certified house manager, was outstanding in keeping the home spotless and meeting the needs of the residents. My mom adored Tracy and her little dog, Wilkie. Linda was a warm soul who took care of medications and also enjoyed cooking meals for the residents. To have my mom pass away in a place where she was never lonely, felt loved and respected, was a gift. For that our family is grateful. However, I like transparency. It shows integrity and character. Mike, the co owner is very friendly at first but I feel he was intentionally trying to pull the wool over our eyes. Regarding deposit money, we would have placed our mom there anyway, so there was no reason to be deceitful. Make sure to read contract carefully and get a copy as soon as you sign. I did not get a copy and I noticed 500.00 move in fee and $500.00 administrative fee. We weren't charged those nor had I ever seen them on my contract. I think the fees were typed in after the fact. Mike, (Mihai Ilioi) the co-owner, knows that placing a loved one in an assisted living home is an emotional time for family. Many of us aren't thinking as clearly. So Read the Contract carefully, take your time, do not be rushed and get a copy right then and there. You have the right to make an informed choice.

I have been receiving treatment from Melissa Hands for a few years from hand injury…read more She is wonderful the most caring doctor I have ever seen. The staff is very welcoming every visit. Thanks Melissa

Dr.Scott has been more than an amazing Doc, he's helped thru my pains n answers any and all…read morequestions relating to my injury and he is a caring person when it comes to ur needs. I would most definitely recommend him to anyone Him and his staff will take care of u and even give u the meds u need if he has it in house to save u the trip to the pharmacy. I couldn't be more happy to know he has taken care of me after leaving my workers comp doctor who didn't 2 rats ass about me after my 2 knee surgeries. Dr. Scott gets a 10 in my book.

I would like to express my sincere appreciation for Denisa who helped my Dad navigate the detailed…read moresteps for moving my Mom from the hospital into residential care. We all live in other states so having someone like Denisa to help Dad with this overwhelming responsibility was sincerely appreciated by his children. Denisa was instrumental in securing all the necessary paperwork and coordinating the process, which allowed for a quick turnaround in Mom's placement. This was an emotional and overwhelming time for my Dad (and our family), but Denisa's genuine concern, kindness, compassion, and professionalism made such a difficult process much easier. She took the time to listen to our concerns, answer our questions, and explain each step clearly. We always felt that Mom's needs, comfort, and dignity were her priority. Her patience and genuine care gave my Dad the needed reassurance during a time when he needed it the most. Thank you to Denisa for treating our family with such understanding and respect. Your support made a meaningful difference, and we are truly grateful for everything you did to help Mom get settled into her new home and helping Dad with this difficult decision. You are a wonderful nurse, and your dedication to your patients does not go unnoticed.

I contacted Denisa after reading the reviews. I was glad I called. She demonstrated great concern,…read morecommunication, and patience in helping us relocate my father in law and placing him into a caring home. Many thanks for your guidance and direction.

I cannot stress enough how amazing this place is! I see a lot of the bad comments are from a long…read moretime ago. I am here now and have been for days and I cannot begin to explain how much I love it here! 1. Facility - you have your own room with your own bathroom and shower! You also have a TV! They keep the entire facility soooooo clean! They also have meal prepped foods, cereals, bagels, snacks, drinks, candy, etc. 2. The staff - since being here I have interacted with 10+ people and EVERY SINGLE ONE of them have been sooooo nice!!! They go above and beyond to make sure you are comfortable and are constantly checking on you. If you are debating coming here, don't look at old comments, look at the most recent. I wish I could give this place 10 stars!

Getting help is a scary thing. But the minute you walk in the doors you are treated like family…read more Every staff member is ABSOLUTELY incredible. You have your own room and bathroom. The food is great! You can keep your cell phone. If you need to work you can. The care you receive is amazing. The Dr really cares and listens to your needs. They always ask if you need anything. They all go above and beyond to help you recover. I HIGHLY recommend Scottsdale Detox if you are needing help! Andrea Gray

Wanted to express my thanks to everyone at TheKey in the Clemson/Salem SC area. When my mother…read moresuddenly took ill and needed 24/7 care temporarily ,I called them a bit frazzled and they put together a team very quickly. This was done on Thanksgiving week! Everyone they sent was so kind, friendly and attentive. There were household chores and doctors appointments (some that were not close) that they had to help with and did it all with smiles. Apart from a few scheduling issues, everything ran smoothly. Again, many thanks to them.

We have been using TheKey (San Jose) for 24 hour care since October 2022. Aside from a couple of…read morereliable caregivers, we have had poor quality of care exacerbating an already stressful situation. There does not appear to be a matching process or vetting. There has not been alignment between caregivers, staffing manager, and care manager causing confusion, multiple miscommunications, poor continuity of care and additional stress. Calendars (if we get an updated one) are never accurate and there does not appear to be accountability for who is responsible for what. My family has had almost no peace of mind during this difficult time and I have spent countless hours managing problems with both caregivers and Keys leadership multiple times a week. Two night caregivers have slept through multiple call button rings, two caregivers have no showed, one caregiver walked around the house all night keeping everyone awake. After asking the care manager all this week to verify coverage for this weekend, another no show tonight - Christmas weekend. These are only a few examples of problems that have occurred in a short period of time. Why not fire The Keys? Easier said than done. While my parents have me advocating for them, it's sad to think about other vulnerable elderly folks that need support and are being taken advantage of by what appears to be incompetent leadership and a poor for profit business model. For the amount of money Keys charges, service should be seamless. Do better. You are certainly not helping older adults live well in their own homes or improving their quality of lives. We know that stress and lack of sleep exacerbate medical problems. Sadly, The Keys has succeeded in accomplishing this.

Worked with Melanien from the Tucson AZ office. She is a pleasure to work with. She listens to…read morewhat you want and then finds great places to look at. Melanien ended up finding a wonderful place just 5 minutes from my home. I would recommend working with Melanien and this group. A 10 +