Busy dermotologist office. Recommend to call in advance for appoinment…read more I have been coming here for years to treat psoriasis and they take care really well of the patients. They also have laser service here . Every MA and receptionist ( I talked to John, Vincent, Co Cindy is very sweet too) , though they have a high volume of phone calls, they always make sure every patient and the problem is well taken care of. Excellent Providers, they have a strong team of experienced MD and PAs ( David and Teresa were my Dermatology PAs , they were so kind and knowledgeable), very devoted to their patients. Office is clean and organized though super busy with patients. Highly recommend this place to any of my acquaintances.

Like so many other 1-star reviews, this one is about the call center. I was never able to schedule…read morean appointment, so I can't comment on the doctors or medical staff. I called four times trying to schedule a new-patient appointment. I missed two return calls from the Irvine office, even though I had originally called the Fountain Valley office. Apparently, it doesn't matter which First OC Dermatology location you call--you get the same call center. What is especially frustrating is that, every time I called, I had to start from scratch. Despite repeatedly explaining that I was a NEW patient and was RETURNING a call, I was asked for the same information: my first and last name, address, phone number, insurance provider, insurance member number, and medical group. Then I was told I wasn't in their system. Well, of course I wasn't--I was a NEW patient. After four calls and two missed return calls, I finally gave up. Scheduling did not return my additional calls, and the entire process was unnecessarily difficult and frustrating. This is not how a prospective patient should be treated when simply trying to make an appointment. I reported the problem to my referring doctor, who was able to provide a referral to another dermatology practice. Within 48 hours, I had the new referral and successfully scheduled an appointment on my first call. I can't speak to the quality of First OC Dermatology's doctors or medical staff because I never got that far. But based solely on my experience with their scheduling process and call center, I would not recommend them. If getting an appointment is this difficult, I have no interest in finding out how difficult it might be to get anything else done.

BEWARE!! DO NOT GO HERE! MY FRIEND ALMOST DIED!…read moreOn June 27th, I took my friend to go have a breast reduction and her tummy and legs fixed. The second we walked in, something just didn't feel right. My friend felt it too but she figured it was just nerves. She went to use the restroom, there were no paper towels. The receptionist told my friend that the cleaning lady was on her way! I was confused cause isn't your facility supposed to be CLEAN BEF0RE patients enter? Then they take us back to the room, tell my friend to get undressed. My friend noticed that it had not been cleaned from the patient before her and had to tell the receptionist! It was unclean and unsanitary! She asked to see the surgery room, she said it was very clean like at a hospital so that put her mind at ease and she decided to go through with it. While we were waiting in the room, we overheard a phone call between one of the doctors. He was asking another doctor to come in and help him but we weren't sure if they were talking about my friend or another patient. Come to find out later, that the doctor NEVER informed my friend that they were going to be switching doctors on her!!! She was under the impression that it was going to be a team of 3 doctors working on her. Well it was only 2. And had a doctor work on her that she has never even met before! We were waiting forever then the main doctor comes in the room, and he looks at me and tells me I need to get out cause he needs to draw on my friend! Then makes a remark on how skinny I am! I thought he was extremely rude and cold. I leave, they call me 6 hours later. They told me that her surgery went well and she is recovering just fine. I get there, I call them cause they told me to stay in my car and that they will wheel her down to me. They said she is still recovering and they will bring her down soon. I am waiting then I see a fire truck pull up then I get a call from the facility asking me to come up because the doctor wants to talk to me. As I am walking up I see that the firemen are going into help my friend! One of the worker guys, came to me and told me that they are just taking precautions because she was saying she couldn't breathe! He seemed like he didn't really care and just wanted to go home and not be dealing with what was happening. The fire men took her out and to the hospital. The sub in doctor that came in late that had no idea who my friend was introduced himself to me and told me that he was the one who did her breast reduction. Very nice man!! SHOUT OUT TO DR. WALKER IN CULVER CITY!!! YOU ARE A CARING DOCTOR AND SHOWED UP FOR YOUR PATIENT! HE came to the hospital and waited. He wanted to make sure that he was able to answer any questions that the hospital may have. The MAIN DOCTOR THAT WORKS AT THE FACILITY NEVER SHOWED UP AT THE HOSPITAL TO CHECK ON HER! Apparently he drove back down and was waiting in his car but would not go in because Dr. Walker said that they do not like him there! Hmmmm wonder why? Maybe because alot of his patients have been sent to that hospital cause his facility is right next to the hospital! Turns out my friend had a horrible lung infection! How did they not know that? Did they not do a quick check up before they put her under anesthesia? If they would have checked her lungs, they would have heard that something was off! And they had put a FAHA on her and the hospital said that thing was so beyond tight! Then to make things WORSE the hospital told us that they found blood in the back of her throat and her mouth was all cut up!! What did they do to my friend? ! They had to incubate her but those tubes are soft!!!! Needless to say, this place is a scam and just a money making pit. They do not care about the well being of their patients. Everyone in that office had BAD ENERGY

Had a good experience with the doctor. Had lower back pain and received an injection and the pain…read morehas gone.

worst surgeon ever! he left my mom deaf from one ear, he is…read morenot professional at all, he practiced surgery without anesthesia and disappeared for a couple of months and now he's back, that's unacceptable!

Completely botched my surgery. Please do your research before making the same mistake I made. I…read moreasked for an eye lift and he COMPLETELY CUT OFF MY EYEBROWS. This was not mentioned during our consultation. Dr. Nguyen should be slapped with a malpractice suit because he clearly is not experienced and is just BSing his way through to make money. I just hope enough people read this to avoid PERMANENTLY scarring their faces the same way he did to me. I have a deep, inverted, ugly scar where my eyebrows used to be. What's worse is that he didn't take the time to properly line up my skin. I'm not talking about keloids. These are perpendicular RIDGES due to poor reapproximation or excessive tension when tying the sutures. These ridges have caused vertical wrinkles up to my forehead and down to my eyes. I had beautiful, full brows but now I have to consider tattooing brows to make me look less clown like, but the tattoos will not cover my deep scar, nor will it hide the vertical wrinkles radiating out from the scar line.

I would like to thank Michelle E. for being patient and taking the time to listen to my specific…read moregoals and help develop a specialized treatment plan to meet my needs, I am so excited for my consultation that is coming up.

I found Dr Brandon Richland's office from Jackie after she used to do my treatments at another…read morelocation. Located in a medical facility with plenty of complimentary parking is Dr Brandon Richland's office. Pristine, state of the art and welcoming staff from beginning to end. I also met with Sarah for my morpheus8 consultation and she was fantastic. Well knowledgeable, showed personal experience photos and stories. Jackie completed my first session and she explained everything thoroughly, answered all of my questions and was efficient, friendly, kind, and great/easy to work with! I cannot wait for my next two sessions to see the full effect!

I had implant replacement surgery 7 weeks ago and have been very pleased with my results…read more The office staff was extremely welcoming and friendly. Jane was amazing at clarifying and working thru any concerns I had prior to surgery. I was the first appointment of the day and actually ended up on the operating table earlier than expected. The OR staff was awesome both prior to and post op. And their anesthesiologist Dr JT has the best bedside manner, hands down. He was not only very friendly but he went over everything, answered any questions without making me feel rushed, and kept me in a positive frame of mind right up until the moment I fell asleep. So glad I choose Dr Newen and The Image Center.

BEWARE! BEWARE! BEWARE!…read more This is what Dr. Newen's poor surgical technique caused to my wife's breasts from a botched breast augmentation that he performed a couple of years ago. Besides being a jerk that has poor bedside manner and avoids seeing his patients after deposits and payments are made, he is a terrible surgeon. The specialist who removed the extensive scarring from my wife's breast said he does many revisions on patients that have work done by Dr. Newen. To have capsular contracture to both breast to this extent, demonstrates poor sterile surgical technique. Go to a real plastic surgeon that knows what he or she is doing. Dr. Newen is a horrible pompous human being and poorly skilled surgeonI am in the process of reporting his practice to the Medical Board that licenses him.

I don't know where to start without crying. On January 10, 2019, I was burning up with a fever and…read morehad the worse pain in my breast following surgery in August at a well known hospital in Arizona. I was at home in Newport Beach and asked a friend for a referral to a breast Dr. I called the Dr but it was after hours. The operator asked if I wanted to speak to the Dr "on call". I said I would. I just wanted to know if I could take Advil for whatever was causing me to be so sick and in pain. Dr Elliott returned my call immediately and he asked me several questions regarding my symptoms. He then told me to come to his office the next morning and to expect it to be a long day. I arrived at his office in extreme pain and met his front office gal, Chris, who was so empathetic and caring. She had me sit down and get off my feet. She asked me if I needed water but I had my own with me. Next I met Dr Elliott, who was so amazing. He examined me and immediately called several Drs while I was there in the exam room. He told me he set up appointments for an ultrasound and to walk across the hallway to the radiologist that specializes with breasts. Within 10 minutes I was having an ultrasound which detected fluid in my breast and aspirated 200 cc's of necrotic fluid which resulted in having surgery on my breasts. I ended up having MRSA, a 5 day hospital stay, 2 weeks of infusions and off work for 9 weeks. Dr Elliott was the key to finding out what was wrong with me. I can't say enough about this man. He was like the Angel that I needed who showed up in my life at the right time. He also sent me to an infectious disease Dr who determined the proper medications I should take throughout my treatments. Thank you to his staff, Chris and Tanya, for their compassion when I was feeling so low. Thank you to Dr Elliott for saving my life that day. I can never repay you.

Dr. Elliott is truly a remarkable surgeon and an awesome human being. I feel so blessed to have…read morecome his way. From the beginning to the end of a 6-months-long, two-phases procedure, he never seemed to be in a hurry and always made sure I understood everything at every appointment. Every day of my life is better because of him. Thank you is not nearly enough. His office staff, Kris and Terry are so wonderful, gentle and kind. These ladies multi-task and coordinate everything at ease and always with a smile on their face. I highly recommend Dr. Elliott and his team!

I had surgery to remove implants with Dr. Tran. The surgery went well. She's knowledgeable and…read moreprovides detailed information about the procedure. I don't like her office; it's outdated, but her fee schedule is reasonable.

horrible experience, horrible quality, and office experience was horrible as well. doctor was late…read moreand no call was made to inform patients they had to wait 1hr and 30- 2 hours late for a scheduled appointment. they don't care about the patients time or are considerate of it. i hope I never have to come back here in my life. btw appointment was at 11:30 which I arrived early for and it's 1pm.

I'm 42 years old, a mom of two, and I had my breasts done before by a well-known surgeon in Newport…read moreBeach. I was never fully happy with them, and after two kids, things got worse--my implants stayed high, but my breast tissue sagged over them. I went to Dr. Nguyen because two of my girlfriends had amazing results with him. After consulting with a few surgeons, I chose Dr. Nguyen because I saw his work firsthand. As a nurse practitioner in the aesthetic world for 10+ years, I knew exactly what I wanted: an anchor scar lift. Dr. Nguyen told me I didn't need it --and thank goodness I listened! He only did a nipple lift, and the results are STUNNING. He saved me from a huge scar I didn't need. My breasts are symmetrical and beautiful, and the scar is just a tiny white line around the nipple. Night before surgery, I got surgery jitters and I posted a story on Instagram asking if anyone had a bad experience with him. My DMs were flooded with glowing reviews--even a nurse who worked with him said he's incredible. That gave me so much confidence. If you're considering breast surgery, TRUST him. He's honest, talented, and does gorgeous work. I couldn't be happier, finally!

Do NOT go here!!! I had breast surgery here in July 2025. My…read moreoriginal goal was to make my breasts smaller and correct the sagging that happened after pregnancy and breastfeeding. During the consultation, the doctor recommended a Level 1 lift through the areola incision, which he said would make my areolas smaller and improve the sagging. I trusted his professional opinion completely and had no objections. I paid $9,000 for the surgery, including $2,000 specifically for the Level 1 lift. About two weeks after the operation, I removed the compression bra and was extremely disappointed -- the sagging had not improved even 10%. You can still clearly see the droop (I have photos to prove this) and my breasts are not smaller as I requested, nor as the doctor claimed they would be in the consultation. When I went back for a follow-up, the doctor simply said, "I think they look good!" Honestly, if this is considered "good," then this doctor should not be in cosmetic surgery. When I asked about having the surgery corrected to achieve a proper lift, they told me I would need a Level 3 lift -- and I would have to pay another $9,000! There was zero responsibility taken for my unsatisfactory result. It seems they don't care about their patients, their wishes, or their recovery -- only about money. I made it clear this was not my fault and I should not be charged as if it were a brand-new surgery with no support from the doctor. I offered to pay 50% of the $9,000 to help cover anesthesia and OR costs, but they refused. They blamed "high anesthesia costs" and showed no intention to work with me to correct the problem. Let's not forget -- each surgery costs not just money, but also time, health, and recovery. The Level 1 lift was not something I demanded; it was the doctor's professional recommendation. As a patient, I trusted that advice, and a professional should know which procedure will deliver the best result. If the chosen technique fails, the responsibility should be shared. Since then, I have tried to reach out multiple times, but their way of handling customers is to avoid and remain silent. The doctor has never once called to check on me after surgery, despite promising to do so. I am now looking for another surgeon to fix the result because I no longer trust this clinic. If you are considering coming here -- think carefully. I lost money, time, and trust. You deserve a surgeon who stands behind their work and cares about their patients, not just the payment.

This 5-star rating goes straight to Dr. Linh Nguyen. She is an incredibly knowledgeable, attentive,…read moreand compassionate doctor who delivered my first child in early 2026 with exceptional care. Because of her, I truly enjoyed my pregnancy, labor, and delivery experience. Up until 28 weeks, I was seeing staff members who are unfortunately no longer at the facility. I was then transitioned to Dr. Nguyen, and I couldn't be more grateful. She answered every one of my questions in great detail and never once dismissed any of my concerns. She is also very proactive--when I told her about severe itching at 36 weeks, she immediately recognized it as cholestasis and ordered blood work within minutes. Anytime I reached out through the patient portal, she consistently responded within 24 hours. Although she speaks quickly, it's not because she's rushing through appointments. It's simply a reflection of how knowledgeable and thorough she is--she takes the time to explain everything in detail so you fully understand what's happening with your body. My postpartum experience with her has been just as positive. When I reached out about a concern, she made herself available to see me the same day. At my 6-week postpartum appointment, I opened up about personal struggles and postpartum depression. I initially worried the appointment might feel rushed, but instead, she encouraged me to share and truly listened. She was genuine, understanding, and deeply attentive, offering thoughtful advice that I will always be grateful for. I highly recommend Dr. Linh Nguyen to anyone looking for a doctor who truly cares. I would love to come back to her when I'm pregnant again!

I've been going to this clinic for several, at least 8, years. The office staff has always been…read moreefficient and have gone out of their way if I had an urgent issue and needed to see my doctor right away. As for Dr. Lena, she's great! We have a great rapport and she is very thorough. If something doesn't look right she makes sure to get extra tests or imaging. She also goes the extra step and has her assistant call to make sure you have it done. She really cares about your wellbeing. The whole group works well together for your wellness. I highly recommend them.

I couldn't be happier with my experience with Dr. Lee and his entire team. I am now 10 weeks…read morepost-op from a facelift, neck lift, upper and lower blepharoplasty, brow lift, and lip lift, and the results have exceeded my expectations. My goal was to look refreshed and natural--not like I'd had surgery--and that's exactly what Dr. Lee achieved. Friends and family tell me I look amazing, but no one can pinpoint why. I simply look like a younger, well-rested version of myself. I was amazed by how little bruising I had after surgery. Within two weeks, I looked great and felt comfortable being out in public. At 10 weeks, my scars are essentially invisible, and my results continue to improve. Dr. Lee is an exceptionally talented surgeon who is confident, caring, and meticulous. From my first consultation through every follow-up appointment, he and his staff made me feel informed, comfortable, and genuinely cared for. Their professionalism and kindness made the entire experience stress-free. If you're considering facial rejuvenation and want beautiful, natural-looking results, I highly recommend Dr. Lee. Choosing him was one of the best decisions I've ever made.

Dr. Lee exceeded all of my expectations. He did a phenomenal job, and I couldn't be happier with my…read moreresults. His staff was just as amazing, kind, responsive, and incredibly helpful throughout the entire process. I highly recommend Dr. Lee and his team!