Extremely unprofessional and rude. I canceled my appointment a month before the date, but they still hit me with a $120 "no show" fee. When I called to question it, the receptionist was dismissive and hung up on me. No one tried to help or correct their mistake. Management is no where to be found and the hair washers refused to give me management's contact information. This place clearly doesn't respect its clients. I won't be back and don't recommend them to anyone. read more

I don't usually leave reviews, but I feel compelled to share my experience. I came in for a haircut with Natasha and explained that I was starting cancer treatment in a week. I told her I'd be using a cold cap during chemotherapy, and that it's recommended to trim no more than 1 to 2 inches to give my hair the best chance of not falling out. I made it very clear this wasn't about style -- just a functional cut for medical reasons. Despite that, Natasha cut more than 4 inches off. She completely disregarded both my request and the serious reason behind it. read more

Soon Beauty Lab is outstanding! Ryan is an expert stylist and colorist and I trust him implicitly. I've been seeing him for years, but have also seen his colleagues due to the occasional scheduling issue, and have never had a bad experience. They also do a great job with kids! The salon is welcoming and the people are friendly. I would not go anywhere else! read more

I have been going to Melissa Soon for 25 years-- I don't dare let anyone else touch my hair. She has been there for all of the most important moments of my life and have always made me look young and fresh and beautiful. Melissa and her entire team (Igor is also a genius of color and updos) are the crème de la crème of hair. They understand the beauty trends and the zeitgeist better than any salon. The care and counsel they take with every client is beyond compare. Plus, it's a bonus that they are also super fun! read more

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I am usually nervous to do my hair (years of highlights/ bleach damage) so I wasn't sure what to expect from a new salon. Upon arriving, the salon is welcoming and modern. After a thorough consultation and evaluation, my stylist Natasha listened to me and explained all my options. She ended up doing an all over color glaze and it was exactly what I wanted, just didn't know how to ask for it! She is truly experienced and a color expert. Thank you Natasha, looking forward to my next appointment! :) read more

Absolute worst haircut of my life. Stylist was rude and hasty didnt even show me the back if the cut. Like an actual hack job its completely uneven. DO not go here. read more

I had my hair cut today at Soon Beauty Lab and walked out nearly looking the same way I walked in. BUT, that's a good thing. Here's the background info. I last had a hair cut nearly 10 months ago due in part because I was letting my hair grow longer. The person who usually cuts my hair wasn't available since she operates via a mobile van. Fyi, I've visited this salon on two other occasions in the past (and was never wowed). Keep in mind, I rarely look to have anything drastic done when getting my hair cut hence the ho hum sentiment when I walk out of most salons. Today, I convinced myself it was about time to get some kind of a shaping to get rid of the split ends. Enter Soon Lab (again) located in my neighborhood. When i walked in, I had a consultation with who was to be my stylist and decided to shape up and proceed with getting my hair done. The staff was welcoming, offering tea, water or wine. I settled for a peppermint tea (in a lovely tea cup with saucer). The interior was stylish with about 4 hair stations. Large enough. I expressed my concern to my stylist and it was confirmed I didn't want anything drastic done. Basically, a trim and slight shaping. My stylist who was considered "junior" was respectful of my wishes as well as cautious (most likely due to some of my past horror stories I shared). I was relieved. As my hair was being cut, I already knew I wouldn't walk out displeased. My only nitpick wad that since my hair is curly, my stylist randomly blew my hair to draw out the excess water---a little too much. As a result, the finished product looked okay except for the ends which looked dried out. No serum applied corrected it. Once i got home, i had to re-wet my ends and dry them. I was a little annoyed having to do this. Still, I was and am happy with my haircut. I liked my stylist's energy and vibe. She was super friendly and a pleasure to talk to. BTW, my cut was $70 including tax but not tip. The four stars is for the overall experience, haircut and the ease of communicating with my stylist. read more

Soon Beauty Lab - Interior - Hair Salons Near Me - Brooklyn, New York

I moved to USA 4 years ago and this was my first place I got my hair cut with Christian and I stick with this magician since then. I tried to cheer on him once and regret it totally!! The place is small and cute everyone who works there has there own unique style , so you definitely can find someone who will like. They recently developed a user- friendly mobile app, so you can read about there staff some info and choose professionals who can fulfill your needs. They always offer you some tea/water while you are waiting. which is a nice touch read more

Soon Beauty Lab - Inside - Hair Salons Near Me - Brooklyn, New York

this was the worst blowout I've seen in my life, i left with frizzy straight hair after paying 90$

I had not had a haircut in over a year, and was waiting to find a place that could give me seamless layers. I am not working, and this was actually a big splurge. When I called and asked if this was a type of cut available at this salon, the young lady on the phone said, "Of course!" as if it were a ridiculous question. I was very surprised when the stylist had no idea what I was talking about. Natasha did give me an excellent hair cut (I have course thick hair), but it was very awkward, and the stylist seemed put off by my request to take a little more off the back when I thought I had been pretty clear about the shaping. I did not even get a blow dry because she said it was time for her lunch, even though it was 4PM. read more

Great hairstyle and friendly professional staff. 1st time I went upon a recommendation and I will continue going to Amber. She is great ! read more

Curiously, I realized that I always, always get my hair *cut* at Soon Beauty MANHATTAN, but I get it *coloured* at THIS location! Anyhow, maybe because I'm more flexible with my cut but slightly paranoid about colour jobs, and my fave girl Megan always makes my locks look amazing here. The first time I rolled in I was 100% ash blonde all over (solid colour) and I had Megan add some darker tones on top for a balayage effect (see photo, left side!). After hours of running outdoors, I found I was getting blonder ... and blonder ... aaaand blonder. Quite frankly I was getting a little bored so I just impulsively decided to go big and red again. I showed Megan a few photos and she absolutely NAILED the colour. Just when I thought I couldn't be happier, she also offered to mix me up a custom batch of colour-boosting conditioner to take home, since we all know how bottle red likes to wash out quickly. Knowing me, I'll be back in a few months asking for blue hair (you think i'm joking? ha!) and I'm sure Megan will nail it once again! Although it's not the cheapest place around, it is totally worth every dollar spent. read more

Soon Beauty Lab - thanks for always making my hair look amazeballs, Megan! - Hair Salons Near Me - Brooklyn, New York

It's been a week since my hair color disaster, and I feel terrible all around. Terrible about my hair, yeah, but also terrible about the review itself. It's all I can think about. I've screwed up plenty of things in my life, but I've never had to read a public review about it. I'm going to remove the stylist's name from my review for that reason. It just doesn't feel fair to me. I'm also removing the photo of my hair. I'm also upgrading my my review to three stars, because Kyle from Soon was SO kind to leave a message on my voicemail offering me a complementary appointment with one of their master stylists. I really appreciate that. I'm not going to take him up on the offer because I just feel like I need to move on completely (and I'd already booked an appointment at another salon), but the gesture says a lot about their business. I know they care about their customers. read more

The salon is cute and they have a great selection of products but I got a really BAD haircut. Especially for what I paid and with a senior stylist. I'm a Hairstylist myself so I know I got a really jacked cut. Went in for a trim and a few layers as I was planning to grow out my hair. I got really disconnected layers that multiple people have pointed out to me. I don't even know how she cut it that badly. I have healthy hair but ended up with what looks like really split ends from the way it was cut. read more

Soon Beauty Lab - The salon is cute but I got a really BAD haircut. I ended up with what looks like really split ends from the way it was cut. - Hair Salons Near Me - Brooklyn, New York

I have been twice to this salon and would not go back. The first time I was not impressed with the work done for the price point they are at, but I wanted to give them another chance and I ended up regretting it. I met with Igor to discuss the look I was aiming for (blonde balayage) and the possible risks going to a shade in that color wheel. He stated that with my color, the worst that could happen was that my hair would not take the color and would be golden toned rather than the ashy tone I wanted. He said he would just balance the highlights I already had from my prior visit if he thought anything else could happen. He colored my hair and it turned pink. He also completely fried the ends to the extent he said it was un-salvageable and stated he had to cut my hair. I was never coming in for a hair cut in the first place, but as my hair was ruined, I agreed because he could not get rid of the pink he said and that "I would never be able to style my hair" if he didn't cut it. He ended up cutting off half my length off, which only got it to a reasonable state, there is still some of the color lingering but going shorter was impossible. The color also wasn't even balayage, he just dyed me completely blonde. After 6+ hours of him ruining my hair, he and the manager dared try to charge me full for the color, AND cut, and a conditioning treatment I didn't even know happened nor was asked if I wanted. When I stated that this was unfair as he ruined my hair and I wanted to speak to the owner, the manager passively aggressively stated that I would never get further than her as all inquiries and complaints go to her first. They made excuses, stated that he told me it could turn pink (which is a lie, and who would ever agree to that if you were consulted that was a possible outcome?) and stated that I was "robbing them" by asking for a discount. Not only am I livid about how my hair ended up, I am angry at how the situation was handled on a customer service level. The things they said to me after were unacceptable to a customer, let alone a customer who just had their hair completely ruined by an impatient stylist looking to upsell me. It was unethical and I should not have paid for this. read more

Soon Beauty Lab - Pink and fried to the point the stylist had to cut off half my length. Unimpressed by this salon especially at their price point. - Hair Salons Near Me - Brooklyn, New York

Visiting a new hair stylist can be nerve wracking, especially when you don't have an idea in mind besides "um, shorter?" Rain was so wonderful and easy to talk to, and I left with an amazingly light and fresh cut that's seriously roll out of bed and go. She included a coupon for a free "in between trim," which I appreciate. I will definitely be back! read more

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There aren't enough things I can say about how much I love Soon at Carroll Gardens. I have gone to Sarah about four times, and she makes me look and feel gorgeous and fabulous. I have sadly moved out of Brooklyn, so it makes getting a regular haircut not as easy, but this place is AMAZING. read more

I'm not one to typically leave reviews, but after my second amazing cut and color with Igor, it's a must. Like many of us, I have had many a bad cut and color. I'm one of those that gets in the chair and says "I'm not totally sure" and then expect to walk out looking like Beyoncé at Coachella. Yes, I am a stylist's worst nightmare. When I first went to Igor, he had his work cut out for him. I had literal bands of color where I had stylist after stylist attempt a new hue - but no one ever took the time to explain to me how the color needed first to be corrected before I could create something really new. Igor took the time to explain the process and then, despite me being his last appointment, took an additional TWO HOURS into his time to get it right. I went from bands of color and a sprinkling of grey roots to having a fresh cut and a color job that STILL, 8 weeks later, has people complimenting me. Not to mention, he's really got me hooked on blonde! Igor is communicative and skilled. (And quietly goes about blow drying my locks while I fall fast asleep - like I said, I'm a stylist's nightmare). You won't be disappointed if you book with him! I'll also give a plug for White Maize - the arepa place down the street. Delicious and convenient if you need a bite before your appointment (And yes, I did eat it while Igor touched up my roots! You should too!) read more

I've been here a few times now -- two lackluster color appointments (I first saw Christian, then Selvi). Didn't love what they did, but it's close to my house and I know sometimes it takes a couple times to get on the same page. I don't normally write negative reviews, but I just received a pretty horrendous cut -- really awkward layers that almost make it look like I have an 80's style mullet. On top of my displeasure with the cut, it was fairly expensive. I was overcharged last time I was there (or perhaps they charged me for the Olaplex, which I did not ask for or agree to), and I never felt like any of the stylists really listened to me or made an effort to understand what I wanted. The Senior Stylists are pretty absent. I'm not asking for anything particularly wild, so I think it should be straightforward to come in and walk out looking good, especially how much it costs. I will be going to another salon to get my cut fixed and my color in a shape I feel good about again. read more

This place! I'm obsessed with Christina- she is a senior stylist here and can literally do no wrong. I've gone from hot pink hair to platinum blonde in 5 hours with her- NO damage to my hair, she is unbelievable! I trust her to always tell me what I need to do to keep my ever changing hair color fresh and not look damaged. I've sent so many friends to her- and they have all stayed with her. She can cut AND color!!! There a quite a few stylists at this salon that seem very talented. I'm just partial to my hair saint- Christina! read more

I went to Soon Beauty Lab last night for a haircut after not being happy with the previous cut at my go-to salon. It was a fantastic experience! Manny is warm and friendly at the front desk (and so was his lovely pup in the waiting area), and Rebecca cut and styled my hair to PERFECTION. She asked me awesome questions to get the cut just right, and showed me some styling techniques at the end when it was done. I walked into work today and received several compliments for my new do! I highly recommend Soon Beauty Lab and definitely book your appointment with Rebecca! read more

After having the same boring haircut for the past 5 years that I cut myself at home, I decided to go see a professional & did lots of research on salons in Brooklyn. Based on all the great reviews for this salon, I decided to get some bangs cut and good trim - and I'm so glad I found Danielle @ Soon Beauty Lab! She was super friendly, professional & gave me exactly what I asked for as she advised me on the technique of the cut. I will definitely be back. The salon is super cute to boot! I'm getting all sorts of compliments on my new 'do - thanks Danielle! I just referred some coworkers. read more

Christian is absolutely awesome. It's been awhile since I tried out a new haircut and he suggested an amazing look for my style (not to mention toned out my blonde to perfection). We collaborated, each looking through pictures of inspiration, and he talked me through upkeep, directions we could go in the future, and beyond. He is super knowledgeable, honest, and way trendy. The entire staff of this salon is super welcoming and accommodating. I love the small size, you really get personal attention from everyone. Not to mention they are right off the subway and open late if you're work hours don't allow for a midday cut! read more

Stopped coming here because the price kept going up and time spent on my hair kept becoming less and less. Last time I came here they didn't even fully dry my hair and the cut was over $100. I thought I had a go to stylist but the quality of the work kept going down. My bangs were cut super uneven and felt like they were rushed. So now I won't ever return. read more

I don't even live in New York anymore but I wait until I come back every few months to get my haircut because nobody in my current city does it like they can. Sarah is incredible and is my main squeeze here. She has always listened to what I'm thinking for my hair and also provides wise suggestions. She cuts my hair beautifully and is so talented. I've truly loved EVERY haircut I've gotten from her and Christian over the past two years. They're also affordable and Soon has such a beautiful and welcoming atmosphere. I have nothing critical to say. Go. It's truly a special gem. read more

Update: I went back (to another stylist) and alas got a bad 80s lady rocker/WWF wrestler mullet, with shaggy layers :( Hideously unflattering. Much pricier than the previous one. And absolutely unsuitable for my personality. But I think it was not a matter of technique or skill -- just taste, and preference. Wish I had spoken up when I saw what was shaping up. But now I have to allow it to grow out and then get a rescue cut elsewhere. read more

I had an AMAZING experience at Soon!!! Being a natural hair gal, I don't let just anybody touch my hair. Now I only trust Danielle for cut/color. I wanted to color my hair for the longest and finally did. Danielle walked me through the entire process and I walked out with a fresh trim and lighter colored locks. I'm already looking forward to going even lighter! The atmosphere at Soon is also so welcoming. If I'm going to spend a couple of hours in a chair I want to at least be able to have fun while doing it. Everyone was super nice and inviting. I will be going back! read more

I really wanted to like this place -- it would have been so great to have a local, slightly more affordable, salon to get my hair colored. Unfortunately, my appointment started a full 30 minutes late, the hair dye burned my scalp (this has never happened before), and everything took forever. I was literally there for over three hours when the appointment was supposed to take 90 minutes. Because my appointment started late and it took so long (I assume), I was basically handed off to an assistant halfway through. The results were fine, nothing special though. For $360 (including tax & tip), I expected a lot better. read more

Sarah cut my hair today and I love it! She asked me helpful questions to figure out what I wanted and it came out great! She also gave me good advice about how to style my hair type. Cute place, will be back. read more

Soon Beauty Lab - Hair Salons Near Me - Brooklyn, New York

Well. Where do I begin. We gave them over 450.00 to turn my daughters hair to red Ashe. The stylist had no idea what she was doing and the manager called me immediately because she knew it was wrong. Do not go to this place. They have ghosted me for over 3 weeks. We had to take my daughter to another salon to fix it and they did a terrific job. They didn't even try to make it right. Only lip service. If you can't do a job, they should be honest and upfront with the client. Horrible place. Go somewhere else to have any color job, they are not good. Sad they won't communicate read more

Literally created this Yelp acct to write this review. I called to make an appt for a trim as I'm growing my hair out after having CHEMOTHERAPY to treat breast cancer. I didn't specify junior stylist vs. master, which I guess is my mistake, but what I wanted was so basic. I explained over the phone that I only needed a trim and the cut itself probably took 15 mins. They're not even doing blow dries right now due to Covid. They obviously shouldn't be, but it's less time spent and you don't get a blowout with the price I'm about to hit you with... $148. I thought I heard the receptionist wrong. Did she say $114? That's still too much, but $148?! I put up a little fuss but ultimately just paid it because it was at the end of a long day and I just wanted to go home. The next day I emailed what ended up being one of the owners. I explained that it should've been disclosed up front that they made me an appt with the OTHER owner, so it would be top tier pricing. I said I would even accept some kind of credit to their salon. He was so rigid, showed no empathy to me having recently had cancer (didn't acknowledge that I even disclosed it...). Go elsewhere, seriously. There are nice people out there that are more deserving of your money. read more

I got my hair highlighted with Danielle. She's amazing. She is really attentive. She made sure she understand what I wanted. She is really detailed with her work. I am really happy with the result. Ask for her when you make an appointment here. The salon has a really chill and relaxing vibe. Everyone is really friendly there. read more

I love Soon in Carol Gardens. I have been going to Selvi for years and she never disappoints. I get a lot of complements on my hair. The staff is attentive and eager to please. Great vibes from the place. read more

I loved this place and I loved getting my hair cut by Igor! I finally found my hairdresser! He actually listened to what I wanted and gave me great advice and the hair cut turned out exactly what I wanted and better! The place is also really relaxing and great to be in read more

I love Soon, particularly for my cuts. I've seen three different stylists here and they've all done a wonderful job. My hair has really been through the ringer and going here has done wonders for my over-processed strands. Sarah is a blessing in human form. She's friendly, really listens, and is wonderful to talk to. (I'm a person who dreads small talk during haircuts and mani/pedis, etc.) I've had my hair colored here twice too and was very happy with the results. The only reason I give four stars instead of five is because it's pricey (although relatively standard for NYC), and while I don't mind shelling out a few hundred dollars for a color, condition, and cut, i was a little disappointed last time I came here how quickly the color faded. That being said, I will absolutely continue to come here. I don't trust anyone else with my hair. read more

Amazing place. And Christian is the best. He gets it in ways folks can only dream of. I used to work in the salon biz, so I know the full range of skill and talent out there, and he is a gem. He can make it all come together... Clean lines, perfect texture, wields clippers like a champ. I have never left here with anything less than stellar. Truly. And for everybody out there, let me give you advice: quit bringing in pictures of celebrities and then expecting to look like that person when you walk out. Look at your hair/style a little more objectively, figure out what looks best on you, and talk to your stylist about THAT. Pictures help, yes, but... you aren't Cate Blanchett. And you probably won't ever be. Moral of this story: get here, get Christian, and get compliments. Simple. read more

I had the best haircut with Rain yesterday. Since moving to NYC 3 years ago this is the first time I have gone to a hairstylist twice. My second haircut was just as good so I will definitely be back for more. The salon is beautiful with a very relaxed atmosphere. read more

This place gave me the best haircut of my life. Michelle was my stylist and she did the best curly cut ever. Staff was friendly and very professional! I highly recommend! read more

I love the haircut and color I got from Rain. It was exactly what I wanted and I left feeling very pretty, which is what you want when you go to get your hair done! Rain was lovely and the atmosphere in the salon was very pleasant. Definitely going back. read more

I so love this salon. The atmosphere is warm, inviting, and absolutely not pretentious. I don't solely see one stylist, so I can attest that all of them are immensely talented artists and equally lovely people. Anna, Megan, and Sarah are all particularly fantastic. The pricing is fair, especially for their amazing in-between cuts (a super nice perk), and I really appreciate how easy and convenient it is to book appointments online. I have zero complaints. They don't push products (but give you solid styling tips). They don't rush you (but you are in and out in a reasonable amount of time). They offer you realistic hair advice (but help make your ((sometimes foolish)) hair dreams come true to the best of their abilities). As sappy as it sounds, your hair experience truly feels like you are chatting with an old friend. Even though I moved to the UWS from Carroll Gardens over a year ago, I refuse to move salons. See you soon, Soon Beauty Lab. You're a keeper. read more