Hired Crystal and Jerry a year ago to first sweep our wood stove pipe and then assess its integrity…read moreas it had evidence (rust) of leaking. They recommend the work that was needed to stop the leak and we agreed to proceed with their services. The pipe continued to leak and they did come back once to "fix" the leak. It never stopped leaking even after the follow up visit. Subsequent calls were met with excuses as to why they could not come out right away. Fast forward to "today"... we decided to have a new roof installed due to other issues so I had a real professional stove installer out to reassess the entire stove pipe from the stove itself all the way up to the weather cap. In his opinion, the repairs done by Jerry were "laughable" (his words, not mine) and that the telescoping pipe he used inside the house was totally wrong and installed upside down. At least it is done correctly now. I would not recommend Crystals service... what a total waste of money that was.

These folks charged us $300 just to look at the roof and when we decided not to go with them , they…read moretried to charge us for parts they had already ordered. We had no contract with them. The woman doesn't even know how to spell and she says she works at a bank. Super sketch. Go with Haltnir's Chimney in Tillamook. These folks are frauds!

This place really did not come through. Power washed a section around our chimney, said they wpuld…read morebe back to point. 3 no shows. Beware!

I think they did a good job on the cleaning of creasole from my chimney... It was a process and…read moretook 3 visits to complete which took about 6 weeks. Their prices do run on the high side but I feel they are knowledgeable and reliable. They did a great job keeping the areas they worked in clean and ,or course, masks were worn at all times.

Maybe try doing the job?? I waited 2 months for service only to hear the guy is too wussy to get on…read morethe roof... I understand the weather is bad right now.. I mentioned that other businesses do half now half when weather improves but this guy did NOTHING.. turned and left. This has never happened before.. if you are trained to do a job... do that job! Steer clear from this business.. if I could give it a zero I would. To the man that showed up and left... put you big boy pants on next time

We really appreciate Scott and his expert professional work. He has serviced and repaired and…read morerefurbished our wood burning stoves and chimneys. We have great confidence in his recommendations and definitely feel he is extremely fair in his charges. This is the place to call for top quality service and consultation.

The quality, The Value, The service we were given did not meet our expectations. We will not be…read morehiring them in the future. Do not recommend, take your business elsewhere.

Some negative reviews on here but I had a good experience. I bought a house with a fireplace insert…read moreand had never thought about it much but finally decided to have it inspected and cleaned because I started using it more often. Derrick immediately found a safety issue as no gas shut-off valve had ever been installed on it. I made a future appointment to install the valve and clean the fireplace. Derrick returned and performed the tasks to my satisfaction. I inquired about a new metal surround for the insert because the current one was make-shift and unattractive. Henry came out the same day and suggested that he could remake the current one into something better and less costly. And he did. I love the fireplace now, it works great, it is safe, and good as new. Derrick and Henry were both friendly, efficient, were patient with me, and took good care of my floors while performing the work.

Thanks to Chimcare my chimney is clean and safe! Austin was…read moredelightful and really knew what he was doing. Professional and thorough. I am so pleased to be a Chimcare customer. They made it easy to set up a first appointment and to schedule the next one next year . So happy I choose Chimcare.

Chimcare came out and removed my chimney. I wasn't in the house when they did the removal. Chimco…read moredidn't do an asbestos test as required. Chimco brought a dog into my house (I do not have a dog, I have a cat). Chimco penned the dog up in my kitchen pantry area, and it defecated many times. It was cleaned up very poorly. Chimco didn't clean up any of the dust, let the dog run around the house, I had dog paw prints everywhere. Chimco didn't put any plastic up to keep the dust away from the kitchen, bathrooms, living rooms, bedrooms. I spent three days cleaning up the mess. Chimco covered the hole in the roof with a tarp, held together by painters tape. Yes, the blue tape that isn't designed to stick to much. After the worker stated he'd been released from prison, he didn't put the key back where it was supposed to be. Chimco did not give me the key back. They still haven't. I paid to have all locks re-keyed. When I spoke to the owner (Jesse) he said I had every right to be upset, but if I wanted any money back, it would come out of the employees check, Jesse explained that the dog was there as an emotional support animal, the employee was going through a tough divorce and the dog makes him feel better. I paid $5,000.00 to have the chimney removed. Chimco did very bad work. I don't recommend them.