I had a gel manicure and a reg. pedicure for $81! great foot massage with hot stones and great hand massage too!!! :) Highly recommend

Had a terrible experience, tried to get a refund on some terribly done nails, they refused. They only offered to redo them but I'm not going to trust them to do it again. Had to threaten to sue for them to finally refund. Don't go there. read more

5 stars best nails in Marin! Sophie is gentle and thorough, I have been going to her with in the last year. I notice they last longer than any other salon too. Highly recommend!!! read more

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Terrific clean mani / pedi and terrific massage chairs seetladies tome to relax. Or giggle w the sweet women here

Let me start with the positives, VERY clean, doesn't smell like a hazmat scene and friendly service. They were able to get two of us in within an hour. They also fixed the one nail that I messed up after I left the shop. The negative: I probably could have done a more consistent paint job at home. The manicure was $25 and I gave an additional tip. It wasn't until I arrived home and looked in the light that I noticed the stop/stop and inconsistent job on the layers. Bummed out. I'll be repainting my polish at home & returning to Fairfax Nails. read more

Sophie's Nail Spa - Bummed out. - Nail Salons Near Me - San Anselmo, California

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Treated rudely. First pedi if the season. Needless to say, I had dry feet and cuticle overgrowth. Made to feel like a I was a monster. I will go back to Montecito nails as the costumer treatment is kind. read more

My first time here, went for a pedicure. It was more like a polish change - my nails were clipped a little and then filed but really nothing else was done. No cuticle work or buffing of my nails. The massage (?) was very brief and then a few hot stones were rubbed on my leg. I will say that they have a really great selection of polish and the chair was very comfortable and functional. I may or may not go back. read more

A friend of mine suggested getting our nails done here. Unfortunately this was my first and last time. The technician working on my friends nails let me know I could sit down at a station. A few minutes later another technician asked how she could help me. I was surprised by her question because it seemed like she didn't know what I came in for or had an appointment with my friend. I waited until another technician was available since she was in the middle of her service. While the woman was very sweet and friendly, I've never experienced a painful manicure before. My cuticles were constantly being cut too deep. I understand cutting one on accident, but she was rough during the whole treatment. She massaged my hands and arms using too much pressure which hurt a lot. The end result was just a mediocre gel manicure. Disappointing since it seemed like it was going to turn out great. Had I known, I would've requested specifically for Sophie. It seems like they have regulars and a busy salon. The inside is very nice and well kept. They even have a cool machine that shakes up the nail polish bottles. The owners are friendly however their staff needs some improvement including the quality and service. read more

Sophie's Nail Spa - Nail Salons Near Me - San Anselmo, California

Despite being in neighborhood, will not be returning: after 15 years still overselling me services, luke warm water, weak massage, pedicure interrupted, lousy attitude. Too bad! read more

My manicurist gave me a awesome pedicure and manicure. Chelsea has mad skills and had a fabulous experience. 5+ stars

My friend and I have been going there for over 20 years and my friend's children bought her a $40.00 gift certificate for Mother's Day because of the Covid situation we all dealt with, she did not go to the nail salon, and it had been over a year since the purchase of the gift certificate and the lady who wrote the gift certificate would not honor the salon's gift certificate! bad business practices! They also water down their nail polish- it does not stay. We will never go back to this salon again. So, BEWARE. read more

Ive been there many times and always vow never to return. I do so only because its close and then Im always sorry. This time I made an appt for 1:30. They kept me waiting until 2 pm and then told me it could be even longer. Why bother with appointments ? This has happened before. The person in charge told me I could leave if I didn't want to wait which I did. This time I really won't return. The manicurists are very pushy about making sure you tip which something that should be at the customer's discretion. A number of them are also quite curt. Next time I'll go some where that honors appointments and welcomes their customers. read more

Worst mani pedi my mom and I ever have had. They didn't cut my cuticles, my mom's nails polish was all over the cuticles they didn't cut and all my nails were uneven. They ordered me to sit in the pedicure chair only to sit and wait. It was the first time I had my nails dipped and am not impressed. Never going back. read more

It took me 3 years of living in Marin, to find a decent nail spot. Chelsea's Nail Spa is it! I wanted good message chairs and jacuzzi spa water...they have it AND they just got ALL NEW chairs and tables! Everyone here is warm and friendly. Chelsea is at the helm making sure everyone is cared for. Susanne is 'sexy Grandma' and is always quick w the jokes. Le is my guy! A quiet professional but does the sharpest acrylics IN THE GAME! His coffin shape is so sleek and siick! Love this place! Love this crew! Worth every penny. read more

I had the loveliest experience today. I came in for a pedicure that someone gave me a gift certificate for. I was a little worried based on all the negative reviews, but I had a really excellent experience. The shop is very clean and well put together. The massage chairs were really comfortable and felt so nice while she was doing my toes. The women who did my pedicure did a wonderful job, she was efficient, but not rushed, was really sweet and did a great job. I would totally come here again without hesitation and highly recommend! read more

Be warned: my husband got a serious infection there!! My husband went in for a toe nail trim as he was recovering from spine surgery. The woman who did his nails used small nail clippers despite his thick, large, curled nails. She cut his toe. Badly. Did not apologize. Put a bandage on it and stopped trimming the remainder of his nails, yet charged him for a full pedicure!! The next day, his toe was red, swollen, and infected. Two days later, he was at the doctor who had to lance it and put him on two different antibiotics. read more

This place is under new management and could not be more improved. While I liked the last owner very much, the employees seemed a little bit low energy and it was always crowded and difficult to maneuver appointments that left enough time. The new owner is a better manager and the employees seem so much happier. She's added a couple of new folks who are excellent. I'm reserving the name of the one I love the most so she doesn't get overbooked - I know selfish but true. And the ones who remain seem happier too. It's less crowded than before which worries me because I don't want this place to close. it's very convenient if you live in San Anselmo and their work is top-notch. I don't know why the ratings were low overall but the new ones are bound to be better. I highly recommend this business! read more

Sophie's Nail Spa - Recent French manicure. Love! - Nail Salons Near Me - San Anselmo, California

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Typically Sophie's is great but today we walked out with awful nails. We asked for white nails with two stars on the ring and middle finger(we even gave a photo for reference). The stars were completely dis formed and she picked a random sparkly color to fill the star with. She got charged $25 which was completely unreasonable and when I said something the woman responded with, "we are not good at designs." I completely understand that but I think that it would have been reasonable for her to let us know she would not be able to complete the request. Lastly we made a reservation for 3 people and we had to wait 40min. read more

Sophie's Nail Spa - Nail Salons Near Me - San Anselmo, California

Would never recommend this establishment to anyone I cared for. Over the years I have witnessed many friends receive terrible service here. Their pricing is abhorrent (even for Marin standards) especially considering the substandard quality of the services. I have no doubt that they cater to their regulars and have therefor received some semi-accurate, positive reviews - which can explain their seemingly positive ratings. However, if you are someone who is looking for quality service up front and is not interested in spending countless hours and hundreds of dollars to establish a relationship with this salon in order to have the experience you deserve I seriously encourage you to bring your business elsewhere. read more

Chelsea Nail Spa...one of the worse pedicures I've ever received. I have a regular spot, but they were full. So I thought it would be good to try other spots for backup. The service was HORRIBLE. I was passed off during my pedicure, as someone else came in and they took them without an appointment. I had an appointment. Chelsea was trying to upsale the service, which I didn't understand. Meanwhile, she kept getting up to do other things during my service. The massage (hah, what massage) and the polish was mediocre. I was charged almost 2x the amount from my regular pedicure. When I got home, my toe nails were snagging my clothing. Such a bummer, and I really felt ripped off. I will never go there again! read more

. it was a horrible experience. I went with two other friends, one of my friends made the appointment with her name for 3 people and they kept saying that the appointment was only for one person. we managed to all get our nails done, but they were over priced and weren't worth it. I got white with stars on two of my nails and they don't even look like stars. I showed her a picture of what I want it to look like it looks nothing like it. I wanted the stars to be colored in and instead she put silver glitter without asking me. they look horrible. i'm never coming back to Sophie's nail spa again read more

Sophie's Nail Spa - Nail Salons Near Me - San Anselmo, California

My friend wanted these nails with stars on them, and this is what we got. At the checkout counter my other friend told the lady how they didn't look like the picture and they weren't stars, instead, the lady took the debit card out of my friends hand and charged her $25. I'm very upset on how they sealed with the situation, and I think my friend should have been charged less, or had them redone. read more

Sophie's Nail Spa - Nail Salons Near Me - San Anselmo, California

I've been going here for over 25 years, I wanted to stay with it under the new owners despite long wait time even with appointments and not very friendly staff. Today I waited 20 min, and then got cut through my thumb nail with no apology, just an offer to see someone else next time. I'll be seeing someone else at a different salon from now on. I'm sad and miss Sophie! read more

I've been here a few times so far, and every time I come here, the girls doing my nails end up cutting my cuticles at least once. This time, the girls doing my fingers and toes both nicked my cuticles enough for them to bleed. And one of my little toes is infected from them cutting the skin. I hate giving bad reviews, but my bad experiences have been consistent each visit. The reason I'm giving them 2 stars instead of 1 is because my shellac came out really nice, aside from the girl nicking my pinky. My toes came out okay, as well. But this will probably be my last time going to the nail salon. read more

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I would give this place one star but the lady that did my nails seemed like a nice person and the store was very pretty and seemed clean. I hadn't been to this place before but decided to go because of the really convenient location. On to my manicure: I had made the appointment for acrylic removal (I needed short nails for an event), when I got there she said the acrylics were too new and it would hurt me too much to remove them. That was fine. So we agreed to do a fill and have her shorten them I've been getting acrylic nails for years from multiple spots throughout the Bay Area and have never been in so much pain from getting them! When she sanded down my old gel polish with the drill tool she kept nicking my skin which hurt a lot! And I saw that her doing that had caused open wounds and bleeding.. the first time I just said "ow" as a knee jerk reaction, but she kept doing it so I asked her to please be more gentle/careful. I had to ask her multiple times to disinfect the wound areas...) After she had finished the fill she shaped my nails with a nail file, which also hurt my fingers a lot! When I went to wash my hands after I noticed I was bleeding from my ring finger. When I pointed it out to her she seemed mad that I did. I know it's annoying to keep hearing the same repeated thing over and over but she was the one that kept cutting my fingers! Oh and during and after the appointment I kept having to peel off little bits of the dried acrylic from off my skin. Not a huge deal but illustrates a sloppy job done... My nails look nice enough but are not worth the pain and wounds I got. I wouldn't get acrylics here for these reason, but maybe their other services are good. There was another customer who seemed to be getting acrylics as well (from the drill sounds) and as not expressing pain or discomfort, so maybe it was just the tech I got (her name was Tina I think, so don't get acrylics with her) Really though she seemed like a nice lady, just pretty awful at doing acrylics read more

Sophie's Nail Spa - Scrape/cut that occurred after she filed my nails with an emery board - Nail Salons Near Me - San Anselmo, California

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A few days after our experience at Sophie's Nail Spa, my daughter got an infection on her big toe. A pusy, disgusting, painful infection. I feel terrible that I took my kid here. I ended up needing to take her to the pediatrician to have the infection treated. My co-pay was an $35 to deal with that mess. The whole thing is just wrong. read more

I decided to only go to Sophie's (AKA Lee's Nail Care) 13 years ago, and just found out that was her first year! I have never been hurt here, relax, chat and get a good pedicure every single time!! South Bay scares about fungus never have happened here! I call, say when can I come in, they tell me, and I am always taken care of and do not have to wait. Gotta love that. read more

Sophie's Nails is under new ownership and the new owner is doing all she can to provide the best service possible. Despite being short staffed and having to adhere to new Covid rules, she makes sure that I have a great experience each time I go. She is gentle, kind and gives a great massage! Give her a chance - she knows what good customer service looks like! read more

I have been here a few times for a gel pedicure. Not sure if they have more deluxe options but it's pretty expensive for what they do, or lack there of. I'm use to longer massages, scrubs/exfoliation, masks, callous removal. I went in today a little hesitant but hopeful and in the removal of my previous gel pedicure she nicked my toe with the drill tip/buffer and later when trimming down my cuticle took a huge chunk out of my toe which caused me to bleed and also it looks terrible. She did do a good job on my Halloween toes but I won't be returning. read more

Sophie's Nail Spa - Nail Salons Near Me - San Anselmo, California

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Very friendly staff, very clean -- did not have the usual nail salon smells, at least when I was there in the morning. Quick, courteous, friendly service at decent prices. read more

Growing up this was pretty much the only place we went for our nails. I apparently had no idea what a bad manicure/pedicure was as a result until I went somewhere else!!! You will never be sorry that you went there. They are all so nice and do great jobs. I refuse to go anywhere else and even now that I've moved further away, and have to drive 20+ minutes to get there, I still only go to them! read more

So I gave them another chance. I really shouldn't have. This was, literally, the scariest leg wax I have EVER received. It was so bad that actually had to ask if the woman was a licensed esthetician. She showed me a cosmetologist license, but I have my doubts. Not only did she double-dip, she applied thick globs of wax all over my legs and was unable to remove the wax properly. She used really thick paper and her fingernails to remove the remaining wax. She also applied wax in the opposite direction of the hair growth, when you're supposed to apply it in the direction of the hair growth and remove in the opposite direction. I know, I'm an esthetician. I am so disappointed in my experience that I am almost on the verge of reporting them to DCA. I am left with welts, hives, broken skin and what looks to be the beginning stages of bruising. DO NOT GET WAXED HERE. read more

This was honestly the worst experiences I've had at a nail salon. My friend and I arrived and it had a big "walk - ins welcome" sign in the front of the store. We noticed it was a little busy, and asked if we could get pedicures. The owner told us it would be a 15 minute wait. We weren't helped until an hour later. I was okay with it because I understood we didn't have an appointment. They sat us next to each other and we had to wait again before our ladies came to do the nails. My friend's nail lady was pretty nice, but mine had a serious attitude problem. When I asked since we waited so long if we could get a quick manicure too, she rolled her eyes, and yelled to the owner I wanted a manicure too. I told her it was fine, and she sarcastically says "THANK YOU. You can come back tomorrow". The rest of the pedicure was fast and sloppy. She slammed my legs around, realized there were no hot towels and just dipped them in luke-warm water, and got up and left without saying anything when she was finished. I guess she was in a hurry to go on break and was taking it out on me. Also, before my friend was done the owner started yelling at the girl to move us to the drying station because other girls had to wait half an hour. Hello! So did we. The only time I saw my nail lady again was when I had to sign my receipt, and by this time I was so livid I did not leave a tip, which I'm usually very against. The place was so unprofessional and rude I do not suggest anyone go there. I know if I'm ever in the Bay area again I'd rather go ANYWHERE else. read more

PROS: 1. They don't speak a different language around you which is really nice, there is nothing worse then that 2. They are welcoming when you walk in, it smells nice and it's very clean 3. the chairs are very comfortable and there is a nice color selection CONS: 1. RUDE staff that makes you feel like your annoying them by being there 2. it's all about the money there and getting you to pay. Then when you are paying they ask you to leave a tip and watch you write it in 3. don't listen to what you want and say they know how you want it....surprise it's wrong Why the score: 2 stars which makes me sad as this was my first visit and I there is nothing better then having a good consistent nail salon place close to home. Finally had a second to come in here, I'm a destination wedding planner so I'm on the road all the time. I made an appointment for today (Tuesday August 13th) the day before for 1130 and came in 10 mins early for my appointment. Sadly, I did not get the names of the ladies who worked with me, but for the owners sake I will try my dest to describe them. First appointment taken at 11:45 was taken to the chair for my pedicure, this woman was great. She took attention to detail ( I have short nail beds on my feet and always get cut and bleed when they cut my large toenail). The buffing and massage was weak and short so that was a real bummer. The color job is great and she did a great job with that- the woman I had was an older woman with glasses, darker skin and slightly longer dark hair pulled up and is very sweet and greeted everyone who walked through the door. The nail appointment was much shorter and quite frankly I am debating calling the owner and getting a credit to my credit card. I got the gel nails because I am leaving out of town tomorrow for a clients out of state wedding. I got a french and she told me I didn't have the right nails for it as is and she would have to cut them and file them. My nails were at the perfect length and I just asked for them to be filed neatly and shaped square on top. I got my nails cut and filed way below my finger pads and they are all rounded. So nails grow back, whatever. It sucks to pay for something and have it be the exact opposite of what you asked for but it's just nails. The real part that made it suck was her attitude. She was WAY rude, mean and kept demanding I do things. She also came over to start my nails with food in her mouth, never said hello and grabbed my hands roughly and said "what do you want?"....also to add to the list 1. Yelling "put your hands here" (in the water) and then saying "give it to me" when she wanted me to hand it to her 2. She pushed my hands and arms out of the way and around instead of asking nicely or just gently moving me 3. When the pedicure part was over she just got up and walked to a table across the room and set everything up for the gel part and didn't tell me. I had to walk myself over with my bag and shoes to her table so finish my nails. 4. She kept filing and filing and I said my nails are too short now and she said she wasn't done. WHAT ELSE WAS SHE GOING TO FILE! I told her my nails were all the same length when I came in and now I have two long nails and all the rest are below my finger pad, I can see my finger pad over my fingernail. At this point I did not really even trust her to do my french gel but whatever, asking someone else to do it wasn't going to glue my finger nails back on. I should have listened to my gut and just had her do clear but she did the white and it's awful. I asked for a thin clean line of white and even showed her a picture and she said " I know I know I know" and I got thick nails. Like the gel is bumpy. The white is thick and not even or consistent. They look like shit! If they were not gel I would have nail polish remover out right now but alas now I'm stuck with these and the only thing I can hope for is they don't chip. That would make this whole experience really worth it right? The girl who did my nails was middle aged, married (looks like anyway) heavier, glasses, short dark hair to her chin and she keeps her nails long, especially her pinkie nail. I would maybe give this place another chance if the owner did my nails but still... it's going to be weeks before my nails are even close to being even again and the right length. Totally sucks after spending almost 80 bucks for a manicure and pedicure guys! read more

The WORST Nail Salon ever- BEWARE! I am currently in a lawsuit with these people, as they completely cut my toe 2 months ago so deeply that it STILL hasn't healed. They took zero responsibility & fortunately I have pictures to prove what occurred. They pretend not to speak English as well & rudely speak their language at your feet. Stay far away! read more

Sophie's Nail Spa - Puss oozing out the side & super painful- The owners boyfriend said, "I don't know what to tell you, go the doctor". - Nail Salons Near Me - San Anselmo, California

At Sophie's you are welcomed by name, with a smile, and most often Sophie knows exactly why you are there. Sophie has a great sense of humor, and is always joking, and laughing - a great energy. ALL of the technicians speak English. They speak English amongst themselves. Never does it feel like you're being talked about. I know for a fact this happens at other salons. I go to Sophie's for acrylic nails/gel polish, having my eyebrows waxed and tinted, and occasionally I treat myself with a pedicure on her wonderfully comfortable individual massage chairs. (I only do the pedicure occasionally because thats my preference, not because of the service) I have NEVER walked out of her salon unhappy. I don't believe you will either. read more

I am so super picky about my nails that its not even funny. I went to countless salons in Marin, with very specific instructions on how I like my finger nails. Sophie was the only nail tech in Marin who took the extra time to do my nails exactly how I like them. I mean, she did them perfect. And she did it with a smile! The space is very pretty. It is also very clean, which is another reason I love this place. HUGE polish selection! I believe one day I counted 500 colors. I'm not kidding. Did I mention they're open on SUNDAYS?? Yes! Sundays! I have been to this nail salon every other week, for a year now, and have never ever been unhappy with my service. EVERYONE who works at Sophie's has done a fabulous job on my pedicures. And they have always been warm and friendly with me, my mother, and all of my friends. I am constantly being complemented on my fingers and toes. I tell everybody "You have to go Sophie's Nails at Red Hill!" read more

I have been going to Sohpie's Nail Spa for over 20 years...so that says a lot right there. Her salon is beautiful and so clean, and all of the people who work there are very friendly and professional. I constantly get compliments on my nails because they do such a nice job. And they have a huge selection of nail polishes, everything from the organic ones to gel colors. I frequently coordinate my appointments with my friends - fun to have pedicures together. It's nice to go to a salon that is so well run, and run by a very hard-working woman. I find that I often end up running into people I know there, or sometimes make new connections with people over the course of the appointment. There is no better salon in San Anselmo, it's very convenient being in the Red Hill Shopping Center, and I hope to keep going for another 20 years! read more

Sophie's Nail Spa - My latest manicure from Sophie's Nail Spa...loved the new color! - Nail Salons Near Me - San Anselmo, California

I miss Sophie. She was so good, fast, and friendly. I now see Rini for acrylic and gel and while they look good she does file down my nails a little too much. And they're pretty pricey. With tip I end up paying $55. I've thought about going somewhere else but its so close to my house. read more

I went back in and Sophie herself took care of my messy manicure and fixed it into a passable set of flanges. Thank you Sophie for making things right free of charge. From now on, I'm only asking for Holly or Sophie. read more

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